# Compare Jobber vs Rilla 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jobber and Rilla based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/127994-10016798/Jobber-vs-Rilla --- # Jobber vs Rilla Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JobberRilla2/4 selected [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) [## Jobber](https://www.capterra.com/p/127994/Jobber/)[4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $39.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [1,463 reviews](#user-reviews) Positive 1,356 Neutral 54 Negative 53 [## Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [361 reviews](#user-reviews) Positive 350 Neutral 9 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,270 reviews from service dispatch software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Scheduling 4.6 Billing & Invoicing 4.6 Mobile Access 4.4 Calendar Management 4.6 Customer Database 4.5 73%Fit Missing features Feature ratings Scheduling NA Billing & Invoicing 4.8 Mobile Access 4.7 Calendar Management 4.6 Customer Database 4.8 User satisfaction User satisfaction 4.6 User reviews[1,463](https://www.capterra.com/p/127994/Jobber/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.4 Customer support 4.6 User satisfaction 4.8 User reviews[361](https://www.capterra.com/p/10016798/Rilla/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $39Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Built for home service businesses of all sizes, from solo pros to multi-crew teams. Jobber provides scheduling, mobile access, automated invoicing, and marketing tools to help manage growing demand. Best for Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control ## User reviews Pros & cons LD Lorin D. Owner > "It helps manage scheduling, quotes, invoices, and client communication all in one place. As our company has grown and we’ve added employees and recurring routes, having..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7109735) BL Billy L. Owner > "The way the map function’s, is very confusing… and make scheduling a real challenge!It just shows my stops, and on the map, it looks like we play connect the dots… the..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019750) NR Nikole R. Permit Technician > "What I like most about Jobber is how it simplifies scheduling, quoting, invoicing, and customer communication all in one system." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7143053) JG Jenni G. Owner > "It doesn’t do a few things like label customers, for do no service customers, people who don’t pay, etc. doesn’t track service club memberships very efficiently" [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7098915) BB Brett B. Owner > "For a service-based company in the trades, having one platform to manage scheduling, quoting, invoicing, and client communication is a big advantage." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439) MD Mary D. Office Admin > "There are some flaws with uploading documents to emails and some features that don't always work 100% of the time slowing my daily tasks down. When I want to pull..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049062) JB Jakob B. Licensed Electrical company > "Overall, it saves time, keeps things organized, and helps us present STL Electric as a clean, professional, builder-ready company — which is huge for us as we continue..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7103303) GC Garrett C. Owner > "While integrated with Zapier, some of the default settings don't work when a zap does the task making for some busy work tasks to clean up." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7137919) AG Andy G. Owner > "Scheduling and invoicing is very easy and allows clients to book jobs electronically as well as pay invoices and approve quotes electronically." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142322) MM Michelle M. Manager > "Credits and refunds can get clunky, especially when you’re juggling multiple jobs, partial payments, or rescheduled dive work." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135579) SL Sai L. Software Engineer > "The reliability of the platform and the continuous updates show a commitment to user success, making it an essential tool for any modern service provider looking to..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7170066) David V. Lead Developer > "As a web developer, their lead capture form does offer an embed option, but the form itself is massive in length and will break any design of a webpage that you put it..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7073663) BS Brionna S. Customer care specialist > "Creating professional estimates and converting them to invoices takes seconds, which makes us look more organized and polished to customers." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097435) SL Shannon L. Office Manager > "We’ve experienced duplicated entries and instances where payments are recorded in Jobber but not reflected in QuickBooks at all." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142366) RN Ryon N. Owner > "It saves time, minimizes mistakes, and allows us to focus on what we do best — providing excellent lawn care and pest control services to our clients." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013732) NV Nicholas V. Owner > "Only con I have with Jobber is the pay out fees, only due to us paying 200$ a month to use the software then getting hit with a 3.5 fee to instant pay out hurts some..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014394) VR Verified Reviewer Office Manager > "I also like all of the add-on features like FleetSharp for GPS tracking, Adding the Square for credit card purchases, Thumbtack for qualified leads in our area, GiveMe5..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6868682) RA Richwell A. Operations Manager > "Another limitation for us is the lack of flexibility around phone numbers for notifications." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7112904) AD Andrea D. Owner > "Jobber keeps almost everything we need in one place, from scheduling to invoicing to client communication, making it a powerful and easy-to-use solution for running our..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013668) BS Brendan S. CEO > "The current timing features make it difficult for me to determine how long we are spending on jobs when completing multiple jobs at the same time." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7047013) TS Taylor S. Owner > "The mobile app lets me manage everything on-the-go, and the automated reminders and payments save me time and hassle. While there was a slight learning curve at first,..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013675) RA Richwell A. Operations Manager > "Occasionally, not all buttons or interface elements load properly on the first try, so I have to refresh the page." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7112904) ZK Zachary K. Owner > "Jobber has streamlined our business in a lot of different ways in has made the process of meeting a client quoting a client and converting those into work orders for..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049046) JC Jesse C. Owner > "My least favorite thing about the jobber system is that you can't automatically add transaction fees, you have to figure out how the customer is paying, calculate the..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824834) ZT Zachary T. CEO > "The best part of jobber for my business is being able to plug in job cost and then get your price based off of that cost so your margins are always exactly where you..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7021580) LH Lauren H. Office manager > "I can’t batch send quotes - for instance on a customers profile if they have multiple quotes I have to send them one by one" [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014139) AS Andrew S. General Manager > "Calendar visibility is strong, routing is straightforward, and the ability to adjust jobs, reschedule, and update clients in real time keeps the whole team aligned." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049069) BB Brett B. Owner > "I sometimes am not able to match a job up with an invoice and I have to go back and generate an invoice instead of seeing it in the batch invoices." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049063) MH Michele H. Business Manager > "So many game changing things for us; real-time changes, google review requests, online payments, digital job acceptance. " [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135509) DN DEV N. Certified applicator and president > "The ability to add fees such as late fees to invoices or convenience fees for special payment plans are not available." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053252) RN Ryon N. Owner > "The mobile app allows my team to clock in, record notes, and upload photos right from the field." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013732) BL Billy L. Owner > "in my opinion, Jobber’s number one flaw is their mapping system, my business requires me to make 20+ stops a day." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019750) SE Sarah E. Director of Operations > "it's vast offerings including full schedule management, invoicing, follow-up details - it's the best CRM I have used as a cleaning business owner." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7058726) NR Nikole R. Permit Technician > "It can also feel a bit rigid at times when trying to fully customize workflows or reporting." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7143053) MB Manny B. manager > "As a pest control company we find Jobber to be a great software for tracking which service was conducted with chemical tracking of which and how much pestisides were..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053423) EN Emma N. Administrative Manager > "There is also no way to create a change order after a quote or job has been changed." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7140343) ZT Zachary T. CEO > "I also have to package that allows routing and it’s a huge game changer being able to set routes for our maintenance work." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7021580) JJ Jennifer J. Owner > "There is no way we’d secure the new customers we have, be able to invoice as quickly and as streamlined, or keep all of our jobs straight without the use of Jobber!" [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7029545) JM Josh M. CEO > "The flow of information about clients and jobs and payments flows without interruption and helps us to stay on top of tasks with ease and speed." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053936) UG Unika G. Owner > "The schedule doesn't allow me to see all the jobs at one time in real time." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7110426) MH Michele H. Business Manager > "Jobber immediately streamlined the workflow of a client experience from the initial phone call to invoicing when the job was done." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135509) BB Brett B. Owner > "One downside is that the mobile app doesn’t offer all the same functionality as the desktop version." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439) José M. CEO > "One of my favorite parts of Jobber is trying to figure out how to improve our automations and processes. And, amazing products with amazing prices." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7109220) MB Maryann B. Office Manager, Secritary > "The one thing I don't like about Jobber is that when you delete a customer quote, invoice, etc., it takes you to all quotes, invoices, etc., rather than back to the..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6688120) BM Bruce M. General Manager > "It’s not perfect on customization or advanced reporting, but for day to day workflow and team coordination it delivers." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135536) SD Steven D. Owner > "Building recurring membership plans for customers takes time and can be confusing." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097515) OL OLIMPIA L. CEO > "I am able to easily convert leads to jobs, create quotes and keep track of payments." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7101668) FB Fred B. Owner > "My only frustration is having to pay extra for certain features like in platform messaging." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142719) BB Brett B. Owner > "Scheduling is simple and clear, especially when you’re juggling multiple service calls and larger installation projects at the same time." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439) MF Miguel F. Owner > "Sometimes it can be tricky to automate certain tasks or track follow-ups, especially when managing multiple jobs at once." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7043893) AS Andrew S. General Manager > "Scheduling, quoting, and invoicing all work exactly as expected, and the system has helped streamline our workflow as the company has grown." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049069) CP Christina P. Owner-Landscape Company > "The credit card fees for monthly invoicing is quite high on top of the monthly subscription tend to be high" [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7026439) ED Eri D. ACCOUNTANT > "The scheduling tool is really handy for juggling crews and moving jobs around when something inevitably changes last minute." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7137272) TE Tammy E. Operations Manager > "Also, there is no way to zoom in on the photos unless you download them and then open them to zoom in. " [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019683) TE Tammy E. Operations Manager > "It is great to be able to keep all job information, expenses, labor hours, and scheduling in real time; it makes the invoicing and collecting process a breeze." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019683) CD CHRIS D. Owner > "There is too many differences between the desktop version and the app." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142333) AM Andrew M. Owner Operator > "Its a great tool to track statistics, run admin, and manage team members and information very well." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7174732) BM Brian M. Owner > "The calendar is still something I’m having issues understanding and also when jobber crashes when I have to send invoices." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014415) JB Jodie B. Office Manager Client Relations Specialist > "It has helped us stay organized, respond faster to customers, and keep our office and field team on the same page." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097753) JB Jeramey B. Owner > "In addition to that the passwords are saved in my browser. If I am going to be hacked, its on me. " [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7020470) MM Michelle M. Manager > "It captures inquiries and helps us follow up quickly, which has improved our responsiveness and professionalism." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135579) MN Michael N. Owner > "There seem to be frequent bugs or lags that cause Jobber to slow down or time out during the work day, which can be inconvenient." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019635) Kelly W. Business Operations Coordinator > "We’ve been using Jobber to help manage our tree service business, and it’s made a big difference in keeping our operations organized." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142280) MN Melody N. Proprietor > "I'm kind of stuck because the system refuses to allow me to set up accounts for commercial clients or renters with a sub-account for their tenants or the owners they..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6681287) AS Abigail S. Owner Operator > "It has been incredible in helping us walk through every stage with customers from getting new requests, to booking jobs, and then sending invoices." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014537) MG Matthew G. Operations Manager > "It is sometime an issue when using Jobber for longer running projects." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097457) SL Shannon L. Office Manager > "We also appreciate the different color options for team members on the schedule, as well as the today sheets." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142366) CT Chris T. Owner > "We found the quickbooks integrati0on sometimes doubles up or does not mesh accurately between the two systems" [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053317) MF Mark F. Director > "It effectively captures client information and provides a clear paper trail, from initial requests through to invoicing, ensuring seamless communication and..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6826106) AR Austin R. Service Technician > "I don’t like how invoices are automatically generated for jobs." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097503) MM Matt M. Owner > "It meets the needs of my small company with functionality for specific tasks within estimates, jobs, memberships, and employee performance reports." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6587415) KC Kyle C. Owner - Hvac and Electrical > "We're not always given the correct billing contact upfront, and when a job needs to be recreated under a different client, all notes and history from the original job..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105) SN Sean N. Owner > "I like the computer version the most which allows us to keep track of clients through notes and follow up allowing us to input vital sales and business information for..." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6396967) LS Lisa S. Office Manager > "Also, have had an integration issue with Quickbooks, with transactions being duplicated." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014444) MM Michelle M. Manager > "Overall, Jobber helps us stay organized with scheduling, job tracking, and customer management." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135579) FM Fadi M. Owner > "Customer support is also a bit slower than you'd expect in some scenarios." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135669) JD Jeremiah D. Owner > "Jobber has helped me to streamline operations and cashflow within my business including new client acquisition, reviews, invoicing, and scheduling." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6565061) SD Sarah D. Owner > "The reporting feature could be better, but it's not so bad that I would take away a star from their review!" [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135459) CL Cassandra L. Owner > "We can generate and send professional invoices promptly, and the automated follow-up reminders help us maintain a steady cash flow." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6586666) CC Cody C. Owner > "Right now I can have 5, but to add another, the cost goes up significantly." [See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135437) [View Reviews](https://www.capterra.com/p/127994/Jobber/reviews/) JM Jason M. Sales Representative > "It’s a valuable tool for understanding and improving my sales performance, especially with its AI-driven call insights and time-saving summaries..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7159555) MG Mike G. VP of Sales > "Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) BS Billy S. Replacement Sales Rep > "The pretty much instant feedback you receive along with the roleplay feature with appointments I have run so you can go over actual scenarios..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7150024) DM Desirea M. Sales Associate > "How slow it takes for it to load the conversations after completion. Once the conversation is transcribed if you are solely going off what the..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7031052) JF James F. Operations Manager > "I am able to be on site with my team, from my office, to be able to listen in and assist them with their interactions with the clients." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075591) NB Nate B. Salesman > "The UI changes frequently so sometimes it can be hard to find past recordings." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140222) JO Jeff O. Certified Field Inspector > "I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) TS Tim S. General Manager > "It can have a hard time transcribing the conversation and figuring out who is talking during conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7079589) TH Thomas H. Safety Advisor > "I have been a daily user for over a year and I have increased my conversion rates and average tickets substantially with just a focus on..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) VR Verified Reviewer Owner > "Due to the unresponsiveness of Rilla and the insistence on the last $6K payment ($18K I thought was a good amount for 30 days), I can not..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7119586) MG Mike G. VP of Sales > "What I like most about Rilla is how effortlessly it turns everyday sales conversations into clear, coachable insights without adding friction..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) MO Michelle O. Senior design consultant > "While conversations have to be deleted if there's one point that needs to be removed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7076901) MG Mike G. VP of Sales > "It makes it easy to identify what top performers are doing differently and turn real conversations into actionable improvement. While there’s a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) TS Trevor S. Service technician > "It takes a while for the app to learn to get customers names correct." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) ME Matthew E. CRM Manager > "It allows us to support our customers quicker and better and gives us a level of security for both our Service Professionals and customers that..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7044702) JO Jeff O. Certified Field Inspector > "I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) ZC Zac C. Owner and Sales > "Rilla is amazing, we went to one of their conferences last year, just me and my partner, we've both been to these types of conventions before..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075159) JF Jennifer F. General Manager > "I wish I could schedule a time to send a comment. When I leave comments late at night I don’t want to send the comment unless it’s office hours." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6828565) TH Thomas H. Safety Advisor > "The customer support is second to none and every single time I reach out with even the most minor or mundane issue or question I receive..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) MW Matt W. Service Writer > "It often gets the client and the customer roles confused." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) MW Matt W. Service Writer > "The written transcripts of phone calls offer a great way to go back and review conversations with customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) JB Joseph B. Inside sales agent > "The crm I’m using tends to be quite buggy so I doubt this is a rilla issue." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) JO Jeff O. Certified Field Inspector > "I like the AI help - great to have a summary of what was discussed, what concerns there were, etc. Helps boost my professionalism." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) LL Lejaune L. Design Consultant > "Sometimes it does not understand all my words due to me being far away or if my customer has a heavy accent." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7070151) DT Derrick T. Sales Manager > "I love that my team are able to review their calls themselves and the analytics changes the game when it comes to coaching." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7115773) TD Trinten D. Certified home improvement expert > "Sometimes the app operates funny and stalls while I am uploading photos even when I have internet connection." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6437251) DB Dan B. Home Improvement Consultant > "I enjoy how it picks up a two way conversation and the AI feature is able to transcribe it so I can go back and look over my prior conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7000846) DB Dustin B. Design Consultant > "It’s not perfect, it doesn’t pick up everything and scribe it out correctly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7100939) BK Brandon K. General Manager > "I love being able to be there for all my reps, especially with Rilla LIVE I can hop on and see what my reps need before they even call." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074874) JR Jim R. Sales Manager > "The texts and emails are relentless on my phone and computer with messages on the weekend." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7043972) JA Jade A. CS > "It’s a great tool for tracking and reviewing calls, providing clear insights that help improve team communication and performance." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034827) CB Carrie B. Design Consultant > "I have to sell it and it adds to the already long consultation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089590) CS Chris S. Heating and cooling technician > "The ease of the app doing the conversation summary and writes it out for u helps call quality and feedback and peace of mind" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7095129) SP Sean P. President > "So much information to train, ridealongs process could be faster, I get sucked into listening to the whole thing, coachable moments aren't..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6531615) RB Robert B. Garage Door Technician > "Rilla has allowed me to adopt winning techniques used by top reps and techs in my company and create higher ticket averages for myself. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) SS Sarith S. Exterior Design Consultant > "This creates a delay before appointments where i have to reset mic access to record" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6451141) JH Joanne H. Area Sales Manager > "This helps me gain insight to why the sale stopped and helps with my coaching of the Team. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7090708) JB Joseph B. Inside sales agent > "We don’t need to do call reviews at all." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) KR Kristen R. Customer Sales Rep > "Rilla is helpful with all inbound and outbound calls to ensure top quality service. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7105429) Delbert M. Sr Account Manager > "Honestly I can point out anything that I dislike about Rilla. If I had to point out something it would be the slow upload time." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6872484) CM Chris M. Director of Operations > "Rilla provides accurate instant feedback that allows for another level of accountability and improvement for the field that we were previously..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6462211) SL Sarah L. Design consultant > "Not great at speech recognition when translating to text." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6886241) VR Victoria R. Coordinator > "We really enjoy Rilla from the task to the ai learning tips to the summary added to service titan." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7081537) VR Verified Reviewer Sales Rep > "Sometimes it just doesn't get reality." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7177034) JJ James J. HVAC Service Manager > "Rilla has helped me provide consistent coaching and real time feedback to improve the customer experience while increasing revenue and overall..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7068446) TC Tonia C. analytics and Marketing Manager > "There was a lot of up front work that we were not prepped and prepared for." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Joe K. Design Consultant and Sales > "Rilla is a wonderful tool. Since my sales job involves so much drive time, reviewing my appointments by listening to them while driving is a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510320) PP Paris P. Sales Manager > "It does drain phone battery. And it does not record phone calls." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6845389) TL Thomas L. New Home Consultant > "I like the feedback and recommendations based on customer interaction. Once we figured out how to use it the software became an asset." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) CS Chandler S. Design Consultant > "The audio feedback is rough on a phone speaker." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) CR Clemens R. Partner > "The AI integration is fantastic, and the areas it targets are evidence-based and predictive of success in a sales or negotiation environment." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6569695) DH Danny H. Design consultant > "It keeps you in check for your presentation but it can also have a negative effect if you feel like big brother is watching" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510473) GF Garrett F. Online Sales Specialist > "The feedback from the AI tool is much more accurate and helpful than other AI tools we've used in the past as well." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7153234) MM Michael M. Service Tech Sales > "Mumbling and fast talking are the two biggest." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6858775) TL Thomas L. New Home Consultant > "I was skeptical at first, but we sales professionals need to stay professional and Rilla is a great tool for checking yourself regularly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) AC Ashley C. Service Advisor > "It can't distinguish between different voices between phones." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6794349) MD Matthew D. Sales Rep > "The call quality and feedback is really spot on, and helpful to see what I missed or did really well at." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) RB Robert B. Garage Door Technician > "Mobile app search function doesn’t always seem to work. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) MD Matthew D. Sales Rep > "Helps you stay the course, become disciplined and consistent, and find areas of improvement." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) CH Carter H. Sales Representative > "However, ai language learning and voice recognition is virtually impossible to trust." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6712676) PH Paige H. General Office Manager > "Very easy to use and give us very valuable feedback on conversations with clients to help us improve our scripting for future interactions...." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TL Thomas L. New Home Consultant > "Hearing my own voice was painful at first." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) TS Trevor S. Service technician > "Rilla is a good tool to improve call quality for customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) JB James B. Process Auditor > "Ultimately, the bugs/glitches/yet-to-be-implemented issues I'm referencing don't impact the usage of the product, and half of them can be..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6300758) BC Bridgette C. Office Manager > "Rilla has provided us with a way to provide one on one training and ridealong capability without having to spend an entire day to be there." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6607728) GC Geoff C. Service Manager > "As with any voice transcription the voice transcription is not 100%." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) CS Chandler S. Design Consultant > "I like that I am able to record talk ratio along with talk speed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) MC Michael C. Sales Manager > "not being able to use some features on tablet" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6399668) PH Paige H. General Office Manager > "Very positive experience with the exception of the difficulties of call recording which is where all of our customer support conversations take..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TC Tonia C. analytics and Marketing Manager > "This dilutes our trackers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Jeff K. Electrical Manager > "I like that it will coach my technicians and gives me the opportunity to do ridealong coaching with them without actually spending the time to..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6817546) DE Dave E. Field Supervisor > "Transcripts don't always match the real audio." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510110) AJ Anthony J. Sales Consultant > "This platform also makes it easy so I don’t have to have my face crammed in a notebook while with my customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7011757) HS Henry S. Electrician, Training Coordinator > "I had initial hesitations about the recording piece, but \[sensitive content hidden\] squashed all of those in his presentation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6463932) GC Geoff C. Service Manager > "Rilla allows me to be far more in tune with the operations in the field and allow me to improve and coach more effectively" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) DB Dylan B. Service Manager > "It doesn't pick up on the correct person that is speaking at the moment sometimes." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6551323) CS Christian S. Service Manager > "The platform is straightforward to use, and the coaching value has been especially helpful for development and accountability." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140164) KK Kristie K. Water Technician > "Getting signed out and having issues being able to sign back in" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6565427) JZ Jim Z. Management > "I appreciate the opportunity to share with the team on how to improve our lives!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075106) RM ROEL M. HVAC SUPERVISOR > "AI NOT BEING ABLE TO DETECT WHEN ITS VOICE FROM TV,RADIO,OR REAL PERSON AND LABELING AS "CUSTOMER WHEN ITS NOT"" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6272921) [View Reviews](https://www.capterra.com/p/10016798/Rilla/reviews/) ## User interface 4.58 (1,463) [Rilla](https://www.capterra.com/p/10016798/Rilla/) 4.81 (361) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Jobber Top features 45/49 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Automated Scheduling - Billing & Invoicing - Calendar Management - Client Portal - Contract/License Management - Customer Database - Customer History - Customer Management - Customizable Forms - Customizable Reports - Dispatch Management - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile Access - Performance Metrics - Project Management - QuickBooks Integration - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Route Optimization - Routing - Scheduling - Self Service Portal - Service History - Status Tracking - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management [See all features](https://www.capterra.com/p/127994/Jobber/#features) Rilla 35/49 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Automated Scheduling - Billing & Invoicing - Calendar Management - Client Portal - Contract/License Management - Customer Database - Customer History - Customer Management - Customizable Forms - Customizable Reports - Dispatch Management - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile Access - Performance Metrics - Project Management - QuickBooks Integration - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Route Optimization - Routing - Scheduling - Self Service Portal - Service History - Status Tracking - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management [See all features](https://www.capterra.com/p/10016798/Rilla/#features) ### Recognition Jobber is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Rilla ### Deployment & support Jobber Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Rilla Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jobber - By Jobber Software - Located in Canada - Founded in 2010 Rilla - By Rilla - Located in United States - Founded in ## Popular Comparisons [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.3 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/127994-153140/Jobber-vs-Connecteam) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.9 4.8 Ease of Use 5.0 [View full 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