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Jobber vs WHMCS: Which is a better fit?

Updated on December 9th, 2024
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Summary
Key features rated by users
Features selected based on 15,757 reviews from Billing and Invoicing users.
% Fit
High performer
Feature ratings
Invoice Creation
4.6
Client Management
4.7
Invoice Processing
4.4
Payment Processing
4.5
Online Invoicing
4.6
% Fit
Missing features
Feature ratings
Invoice Creation
4.6
Client Management
NA
Invoice Processing
NA
Payment Processing
4.5
Online Invoicing
4.5
User satisfaction
4.5
User reviews929
Ease of use
4.5
Functionality
4.2
Value for money
4.4
Customer support
4.6
4.1
User reviews112
Ease of use
3.9
Functionality
4.2
Value for money
4.0
Customer support
3.7
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Jobber is ideal for established and growing home service businesses seeking better organization, mobile access, efficient scheduling, automated invoicing and billing, and easy-to-use marketing tools.

Designed for web hosting businesses, it is an integrated solution that enables automation of operations such as billing, service provisioning, payments and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Nichole F
Owner/operator
5.0

Nichole F.: My name is Nichole. I'm the owner and operator of My 3 Daughters, LLC. It's a cleaning and home service company. And I give Jobber a five-star review. I was using Google Workspace and FieldPulse. It just weren't integrating as well for my day-to-day process as I would like. I chose Jobber because I liked all the additional bonuses it has. I like the photographs. I like the designated phone number. I like that I can chat back and forth in the app with the customers through text message or a phone call. I like that I can let my employees see what I want them to see. I don't have to give them all the information. There's so many things that I like actually. There's not one thing that I dislike about the app. I like that there has the GPS location for when they clock in and out. And I like that the clients can also, as well, see that my employees are at the place of work at when they say they are. It was very easy to onboard Jobber. There is a import and export feature, which made it very simple. Pretty much just click the button, and everything is there. I recommend starting out with the Core plan because you can always downgrade if you don't need any of the features, but it's nice to see what it actually can do from the start. I started off a little lower, and then worked my way up, and I regret it. The Core plan has a lot of really good, cool features that you don't really want to miss out on.

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video-00dddb2b-75af-4ee4-c472-08d994eeebe0
Steven D
Website Developer
4.0

Steve: Hi, my name is Steve. I'm a Web Developer. My review for WHMCS is four out of five. For more reviews like this, click below. So before I had WHMCS, I was relying on WooCommerce subscriptions to sell web hosting plans that even allow me to automatically deploy the web hosting plans to my customers. Since WHMCS has been used by me, I've been able to automatically deploy web hosting plans once the customer has paid. And this has freed up a lot of time for me. I chose WHMCS because it relates very closely to WHM, which is web hosting manager. I've used WHM in many of my web hosting reseller accounts over the last 20 years. So the step up from WHM and cPanel to WHMCS was not a big step. Although it's not the simplest piece of software, you can get your head around it after a couple of weeks. So, there was not a big jump in trust. I already trusted the proponents of WHM and cPanel, and WHMCS was a no-brainer for me. WHMCS is pretty easy to get set up. You just need to connect to your domain registrar wholesale system. They have some templates available that you can use to connect to your wholesaler of choice. Then you need to connect up your payment gateway. I use Eway, but you can use PayPal. PayPal is really simple to set up. And then you need to add your plans, for either your web hosting plans or your domain name prices. And that's pretty simple to set up, as well. So the whole thing was pretty easy to get going. Yeah, I do recommend WHMCS for simple-to-medium complexity web hosting and domain name setups. The only reservation I have is that there's no bulk domain name price update feature. Meaning, you can't import a CSV file of new domain prices to update your domain prices in WHMCS. And that's a real pain if you offer all the domain extensions, which total, maybe, 250 domain extensions. So if your domain wholesaler updates a batch of their domain names, say 50 domain name prices go up by a couple of bucks, then you're going to have to make 50 changes in WHMCS. Rather than having what would be a really good feature, to just bulk update using a CSV. So that's my one and only complaint about WHMCS.

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User interface
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1 Video
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1 Video
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Jobber

11/50
  • Alerts/Notifications
  • API
  • Backup and Recovery
  • Billing Portal
  • Bulk Send
  • Client Management
  • Compliance Management
  • Contingency Billing
  • Credit Card Processing
  • Credit Note
  • Customizable Branding
  • Customizable Invoices
  • Dunning Management
  • Dynamic Pricing
  • Email Management
  • Event Logs
  • File Encryption
  • File Sharing
  • Financial Management
  • Fraud Detection
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Master Data Management
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Online Invoicing
  • Payment Processing
  • Process/Workflow Automation
  • Project Billing
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Tax Calculation
  • Accounting Integration
  • Activity Dashboard
  • Contact Database
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Projections
  • Purchase Order Management
  • Reporting & Statistics
  • Third-Party Integrations
  • Time & Expense Tracking
See All features
Hide Billing and Invoicing Software Features -

WHMCS

Top Features
16/50
Show Billing and Invoicing Software Features +
Jobber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WHMCS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jobber
  • By Jobber Software
  • Located in Canada
  • Founded in 2010
WHMCS
  • By WHMCS
  • Located in United Kingdom
  • Founded in 2005
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