# Compare Jobber vs Service Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jobber and Service Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/127994-135788/Jobber-vs-Service-Fusion

---

# Jobber vs Service Fusion Features and Cost Comparison

Last updated March 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JobberService Fusion2/4 selected

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

[## Jobber](https://www.capterra.com/p/127994/Jobber/)[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [1,420 reviews](#user-reviews)

Positive

1,315

Neutral

52

Negative

53

[## Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting Price

$245.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

BM

TW

JW

Based on [289 reviews](#user-reviews)

Positive

248

Neutral

16

Negative

25

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 20,811 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Mobile Access

4.4

Booking Management

NA

Calendar Management

4.6

Real-time Scheduling

4.6

Customer Database

4.5

77%Fit

Feature ratings

Mobile Access

4.1

Booking Management

4.1

Calendar Management

4.0

Real-time Scheduling

4.5

Customer Database

4.3

User satisfaction

User satisfaction

4.6

User reviews[1,420](https://www.capterra.com/p/127994/Jobber/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.4

Customer support

4.6

User satisfaction

4.3

User reviews[289](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$245Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for home service businesses of all sizes, from solo pros to multi-crew teams. Jobber provides scheduling, mobile access, automated invoicing, and marketing tools to help manage growing demand.

Best for

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

## User reviews

Pros & cons

ZK

Zachary K.

Owner

> "Jobber has streamlined our business in a lot of different ways in has made the process of meeting a client quoting a client and converting those into work orders for our team..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049046)

BL

Billy L.

Owner

> "The way the map function’s, is very confusing… and make scheduling a real challenge!It just shows my stops, and on the map, it looks like we play connect the dots… the map..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019750)

LD

Lorin D.

Owner

> "It helps manage scheduling, quotes, invoices, and client communication all in one place. As our company has grown and we’ve added employees and recurring routes, having a..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7109735)

MD

Mary D.

Office Admin

> "There are some flaws with uploading documents to emails and some features that don't always work 100% of the time slowing my daily tasks down. When I want to pull reports on..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049062)

ZT

Zachary T.

CEO

> "The best part of jobber for my business is being able to plug in job cost and then get your price based off of that cost so your margins are always exactly where you want..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7021580)

David V.

Lead Developer

> "As a web developer, their lead capture form does offer an embed option, but the form itself is massive in length and will break any design of a webpage that you put it on. "

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7073663)

AS

Andrew S.

General Manager

> "Calendar visibility is strong, routing is straightforward, and the ability to adjust jobs, reschedule, and update clients in real time keeps the whole team aligned."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049069)

BS

Brendan S.

CEO

> "The current timing features make it difficult for me to determine how long we are spending on jobs when completing multiple jobs at the same time."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7047013)

BB

Brett B.

Owner

> "For a service-based company in the trades, having one platform to manage scheduling, quoting, invoicing, and client communication is a big advantage."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439)

JC

Jesse C.

Owner

> "My least favorite thing about the jobber system is that you can't automatically add transaction fees, you have to figure out how the customer is paying, calculate the fees,..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824834)

JB

Jakob B.

Licensed Electrical company

> "Overall, it saves time, keeps things organized, and helps us present STL Electric as a clean, professional, builder-ready company — which is huge for us as we continue to..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7103303)

JG

Jenni G.

Owner

> "It doesn’t do a few things like label customers, for do no service customers, people who don’t pay, etc. doesn’t track service club memberships very efficiently"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7098915)

SE

Sarah E.

Director of Operations

> "it's vast offerings including full schedule management, invoicing, follow-up details - it's the best CRM I have used as a cleaning business owner."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7058726)

BB

Brett B.

Owner

> "I sometimes am not able to match a job up with an invoice and I have to go back and generate an invoice instead of seeing it in the batch invoices."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049063)

MB

Manny B.

manager

> "As a pest control company we find Jobber to be a great software for tracking which service was conducted with chemical tracking of which and how much pestisides were used..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053423)

DN

DEV N.

Certified applicator and president

> "The ability to add fees such as late fees to invoices or convenience fees for special payment plans are not available."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053252)

ZT

Zachary T.

CEO

> "I also have to package that allows routing and it’s a huge game changer being able to set routes for our maintenance work."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7021580)

BL

Billy L.

Owner

> "in my opinion, Jobber’s number one flaw is their mapping system, my business requires me to make 20+ stops a day."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019750)

JM

Josh M.

CEO

> "The flow of information about clients and jobs and payments flows without interruption and helps us to stay on top of tasks with ease and speed."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053936)

JJ

Jennifer J.

Owner

> "There is no way we’d secure the new customers we have, be able to invoice as quickly and as streamlined, or keep all of our jobs straight without the use of Jobber!"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7029545)

AS

Andrew S.

General Manager

> "Scheduling, quoting, and invoicing all work exactly as expected, and the system has helped streamline our workflow as the company has grown."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049069)

MF

Miguel F.

Owner

> "Sometimes it can be tricky to automate certain tasks or track follow-ups, especially when managing multiple jobs at once."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7043893)

TE

Tammy E.

Operations Manager

> "It is great to be able to keep all job information, expenses, labor hours, and scheduling in real time; it makes the invoicing and collecting process a breeze."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019683)

CP

Christina P.

Owner-Landscape Company

> "The credit card fees for monthly invoicing is quite high on top of the monthly subscription tend to be high"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7026439)

BS

Brionna S.

Customer care specialist

> "Creating professional estimates and converting them to invoices takes seconds, which makes us look more organized and polished to customers."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097435)

NV

Nicholas V.

Owner

> "Only con I have with Jobber is the pay out fees, only due to us paying 200$ a month to use the software then getting hit with a 3.5 fee to instant pay out hurts some Times..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014394)

MF

Mark F.

Director

> "It effectively captures client information and provides a clear paper trail, from initial requests through to invoicing, ensuring seamless communication and documentation."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6826106)

RA

Richwell A.

Operations Manager

> "Another limitation for us is the lack of flexibility around phone numbers for notifications."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7112904)

KL

Kourtney L.

Owner of Cleaning Company

> "It's comprehensive features-from scheduling and follow-up quotes to two-way client communication, invoicing and automates payment processing-have streamlined our operations."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824691)

TE

Tammy E.

Operations Manager

> "Also, there is no way to zoom in on the photos unless you download them and then open them to zoom in. "

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019683)

RN

Ryon N.

Owner

> "It saves time, minimizes mistakes, and allows us to focus on what we do best — providing excellent lawn care and pest control services to our clients."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013732)

RA

Richwell A.

Operations Manager

> "Occasionally, not all buttons or interface elements load properly on the first try, so I have to refresh the page."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7112904)

VR

Verified Reviewer

Office Manager

> "I also like all of the add-on features like FleetSharp for GPS tracking, Adding the Square for credit card purchases, Thumbtack for qualified leads in our area, GiveMe5 and..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6868682)

JB

Jeramey B.

Owner

> "In addition to that the passwords are saved in my browser. If I am going to be hacked, its on me. "

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7020470)

AD

Andrea D.

Owner

> "Jobber keeps almost everything we need in one place, from scheduling to invoicing to client communication, making it a powerful and easy-to-use solution for running our..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013668)

LH

Lauren H.

Office manager

> "I can’t batch send quotes - for instance on a customers profile if they have multiple quotes I have to send them one by one"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014139)

JC

Jesse C.

Owner

> "Lastly, one of the best features is being able to customize the look and layout of your quotes and invoices, which has definitely helped me stand out from the competition."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824834)

MN

Michael N.

Owner

> "There seem to be frequent bugs or lags that cause Jobber to slow down or time out during the work day, which can be inconvenient."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019635)

TS

Taylor S.

Owner

> "The mobile app lets me manage everything on-the-go, and the automated reminders and payments save me time and hassle. While there was a slight learning curve at first, it..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013675)

CT

Chris T.

Owner

> "We found the quickbooks integrati0on sometimes doubles up or does not mesh accurately between the two systems"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053317)

JR

Jarid R.

Landscaper

> "It helps me write words to sound even more professional & allows me to run the company stress free when it's all scheduled in ."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053376)

KC

Kyle C.

Owner - Hvac and Electrical

> "We're not always given the correct billing contact upfront, and when a job needs to be recreated under a different client, all notes and history from the original job are..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

BS

Brian S.

Owner

> "It’s allowed me to present my services in a more professional way, stay organized, and save time managing client communication and payments."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7027564)

BH

Brandon H.

Operations manager

> "Also I cannot use my existing number for the text reminder service."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053315)

RN

Ryon N.

Owner

> "The mobile app allows my team to clock in, record notes, and upload photos right from the field."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013732)

UG

Unika G.

Owner

> "The schedule doesn't allow me to see all the jobs at one time in real time."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7110426)

KD

Kyle D.

Asphalt Maintenence

> "ive been using jobber for about a year and there service plan is affordable.i started with the lowest plan just to get organized.then when i saw what they had to offer and..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6829436)

BB

Brett B.

Owner

> "One downside is that the mobile app doesn’t offer all the same functionality as the desktop version."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439)

JTJ

Joshua Trapper J.

Owner

> "my guys love using the app out in the field and i use the web version everywhere i go and the integrations of constant contact, fleet sharp, and company cam are awesome too"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831715)

AK

Anna K.

Office Manager

> "We practically don't use Jobber for snow removal which seems like we are overpaying during that season."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049138)

JW

Josh W.

Service industry

> "It saves me a lot of time just with simple functions like communicating with customers through text phone call finding their address etc."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019605)

MB

Maryann B.

Office Manager, Secritary

> "The one thing I don't like about Jobber is that when you delete a customer quote, invoice, etc., it takes you to all quotes, invoices, etc., rather than back to the client..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6688120)

José M.

CEO

> "One of my favorite parts of Jobber is trying to figure out how to improve our automations and processes. And, amazing products with amazing prices."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7109220)

KC

Kyle C.

Owner - Hvac and Electrical

> "In the beginning, support via the chat feature was responsive and helpful, but lately, it’s been taking much longer to receive replies, which slows down our workflow when we..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

LE

Lauren E.

Member

> "Jobber also helps prevent important tasks from slipping through the cracks by automating follow-up on payments, quotes, and customer feedback."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824789)

SD

Steven D.

Owner

> "Building recurring membership plans for customers takes time and can be confusing."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097515)

OL

OLIMPIA L.

CEO

> "I am able to easily convert leads to jobs, create quotes and keep track of payments."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7101668)

DK

Dakota K.

Co-Owner

> "Let thing, if a quote is converted then the job is canceled but I dont want to delete the quote for future reference it forever says "requires invoicing" which isn't a big..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831979)

DN

DEV N.

Certified applicator and president

> "Jobber has some great features for invoicing or clients from monthly billing to payment plans."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053252)

BL

Billy L.

Owner

> "This is the main reason I would switch to a different company, because I use the map every day and it’s the most frustrating thing!"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019750)

BB

Brett B.

Owner

> "Scheduling is simple and clear, especially when you’re juggling multiple service calls and larger installation projects at the same time."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439)

CL

Carrie L.

Special Projects Manager

> "As nice it sounds to be able to edit everything, it's not ideal when employees can edit time on jobs, making jobs look better than what they are."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6820930)

RM

Richard M.

Operations Manager

> "The process of creating detailed quotes and invoices is now a breeze, saving us countless hours of work."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053901)

TP

Tyler P.

President

> "I would have to say my clients complain that they are not able to see the bill when I send it to them."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019609)

CJA

Chris J A.

Site Superintendent

> "Furthermore, Jobber has streamlined the payment process for both business owners and their clients, making invoice settlements hassle-free."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6803922)

KC

Kyle C.

Owner - Hvac and Electrical

> "Over the past three months, we’ve noticed significant delays when loading and saving items—it’s become noticeably slower compared to when we first started using the platform."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

RD

Robert D.

Owner, Company President

> "Jobber is a comprehensive program that works as advertised and has definitely helped us streamline our process and consequently we are getting paid for our services in half..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831646)

KC

Kyle C.

Owner - Hvac and Electrical

> "Currently, many of our emails end up in customers’ junk or spam folders, which creates communication issues."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

CU

Christopher U.

Landscaping

> "It keeps everything organized, professional, and efficient — from scheduling and quotes to payments and follow-ups."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019842)

JM

Joe M.

Home services

> "I find it can be very time consuming to either add specific clients OR it's very limited to the amount of client filters."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6829733)

DB

David B.

Owner

> "Adds efficiency to my business, scheduling, quotes, invoicing and sending appointment reminders all helps alot"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6814482)

TJ

Tyler J.

Owner

> "No internet connection in some areas completely derails its use."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7055651)

CP

Callie P.

Admin

> "We like the update that allows us to input multiple payments from a customer now."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019714)

TU

Tanya U.

Septic Plumbing Company

> "Additional costs for add-ons – Features like inventory management require extra payment, making the total cost higher than expected"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831760)

AT

Aleisa T.

Manager

> "Invoicing has been made easy with automation and being able to set automatic invoicing per customer."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7036766)

ML

Melissa L.

Siding installer

> "Not very much that i didnt like about this program apart from the free trial could be longer as you dont have time to really try it."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7026270)

JB

Jodie B.

Office Manager Client Relations Specialist

> "It has helped us stay organized, respond faster to customers, and keep our office and field team on the same page."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097753)

GM

Garrick M.

Managing Member

> "We do have significant limitations with some of the things we'd like to do with routing, billing, and reporting."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6812479)

JM

Josh M.

CEO

> "Jobber allows me to stay organized and keeps me from losing track of payments or clients' correspondence."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053936)

RA

Richard A.

Executive Director

> "Reporting - Lacks sufficient reporting functions to further drill down clients by product or item. "

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6802100)

[View Reviews](https://www.capterra.com/p/127994/Jobber/reviews/)

BM

Bobby M.

Owner

> "The ability to have all of the most important functions of my business in one software that also automates customer..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074207)

AG

Andrew G.

Production Manager

> "After all they produce software for managing relationships and billing clients but they can't allow their own clients to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

TW

TRAVIS W.

Service Manager

> "The platform is user‑friendly, and once everything is set up, it streamlines scheduling, dispatching, and customer..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

RP

Rick P.

President

> "Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075403)

JW

Jim W.

Operations Manager

> "It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075829)

CR

Carina R.

Accounts Receivable

> "not been able to void invoices, the service management agreement does not detail anything this feature should be able to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280870)

CM

Chelsea M.

Office Manager

> "I like the customer support, and that our technicians can add notes and photos in real time."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

TB

Tony B.

Account Executive

> "I have not been able to figure out if there is a way to search for customers based on geographic location."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074190)

TW

TRAVIS W.

Service Manager

> "Having customer history, job notes, and quotes in one system improves response time and accuracy."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

AG

Andrew G.

Production Manager

> "Then they refused to make the switch and started to deactivate my team's accounts, meanwhile our team is trying to get..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

SH

Sharon H.

Office Administrator

> "Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074932)

MC

Michael C.

Manager

> "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

EG

Ed G.

Sales Management

> "Very satisfied, very easy to navigate, the menu is clear and precise, reports function works very well I like it you can..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

RS

Rebecca S.

Office Manager

> "When doing progress billing it is not easy to add late fees to the last invoice paid. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

TW

TRAVIS W.

Service Manager

> "Mobile app access keeps field techs aligned and reduces back‑and‑forth emails or calls."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

DC

Daniel C.

Service Manager

> "After last upgrade the web site has slow page boot up."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

SS

Stacey S.

Owner, accounts payable, admin

> "I love that they have a phone system that works over the internet, loads of additional features such as inventory..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

AN

Albert N.

President

> "Service call a.i. needs a lot of work for a new set up and to many missed calls as customer service told me that if i..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280913)

AG

Alfred G.

sales manager

> "i like the schedule, its friendly usage and the billing is good, payments and invoice is good , communication ifs good"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7095807)

CA

Chris A.

Territory Manager

> "Moving to new pages and functions having it go off needs to stop!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

DM

Duane M.

Cabinet And Appliance Manager

> "I like the overall layout, and being able to color code the jobs for an easy visualization. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074179)

CY

Chad Y.

Sales

> "system is very user friendly, The support-help could be better, I don't like the online help request function."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

DC

Daniel C.

Service Manager

> "I use Service Fusion daily to track and complete task with great confidence and accuracy. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

MJ

Melissa J.

Business Manager

> "Nobody has resolved our issue in our almost-two-years with SF of syncing. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

JH

John H.

Owner

> "I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

JW

Jennifer W.

Customer Relations Manager

> "Some of the updates that have caused issues with the program."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147)

MJ

Melissa J.

Business Manager

> "The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

BH

Breanna H.

Builder Relations Manager

> "I have experienced the dispatch page not loading at times."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216)

JH

John H.

Owner

> "I appreciate how easy it is to generate a PO#, and the ability to email it to any of our vendors to get the order placed."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

AW

Andrea W.

Administrative Assistant

> "The scheduling and reporting features are sometimes skewed if the date is not entered correctly."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281846)

LE

Leisa E.

Administrative Assistant

> "It is very detailed and helps keep my day-to-day task organized."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074148)

JP

Jamie P.

Project Engineer

> "Document set up and formatting is a major challenge, especially if you have a lot of info for a small space."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280995)

JH

John H.

Owner

> "It's very easy for me to update an existing customer, or to add a new customer to the system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

MC

Michael C.

Manager

> "Customer service is virtually nonexistent. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

RS

Rebecca S.

Office Manager

> "Love the communication with the customer through emails and text message. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

SS

Stacey S.

Owner, accounts payable, admin

> "At first we were excited about the new platform, but after four months of paying for our current platform (Jobber) and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PK

Pavan K.

Project Manager

> "Over all its good. but if you can speed up the pages opening time, that would be great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7076819)

PB

Paul B.

Member

> "Also getting our text numbers back to our main number not a 888 number still is a problem."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280843)

MC

Miriam C.

Office Manager

> "It has truly simplified our workload and schedules. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710)

EV

Elizabeth V.

Accounting

> "Can not take payments for multiples locations at the same time if they are separate accounts."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280837)

EG

Ed G.

Sales Management

> "Very easy to create an estimate as well as converting an estimate into a job"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

SS

Stacey S.

Owner, accounts payable, admin

> "Even more disappointing that they have no way to migrate job history and it took us four months and so far about 4k to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CM

Chelsea M.

Office Manager

> "Invoicing directly from the software is great"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

SS

Stacey S.

Owner, accounts payable, admin

> "We've spent a lot of time working on getting it set up but can't continue investing time and money into a program that..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CY

Chad Y.

Sales

> "converting estimates to orders very easy"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

SS

Stacey S.

Owner, accounts payable, admin

> "Even last week when they charged our card for $2500 with zero explanation (I can only assume it's for the next three..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CA

Chris A.

Territory Manager

> "Very easy to navigate and the estimating function is a game changer!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

NA

Natalie A.

Manager

> "invoicing can be complicated when you change to progress billing."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281856)

CY

Chad Y.

Sales

> "scheduling is easy and adaptable with changes"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

SS

Stacey S.

Owner, accounts payable, admin

> "The breaking point came yesterday when we discovered much to our chagrin that the job history could not be migrated. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CA

Chris A.

Territory Manager

> "Field workers also love the convenience in the field."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

AJ

Alicia J.

Co-Owner

> "Not being able to see the customer file while taking a payment. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282156)

BH

Breanna H.

Builder Relations Manager

> "There are so many different features this program offers."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216)

JL

Jessica L.

Project manager

> "Reports are not easy to use."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074146)

PM

Petrina M.

Operation Manager

> "Over all when we switched it was difficult, we had a really good capable Service Fusion person that went above and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280877)

FW

Frank W.

Service Manager

> "The accounting side can be a little confusing especially for a novice with that side of the business."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282096)

KL

Kevin L.

Operations Manager

> "very user friendly, takes less than 30 minutes to cover what is needed for a new tech or office worker that needs to use..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280854)

LW

Lisa W.

Office Manager

> "Invoicing issues before job is done."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280829)

JS

Janine S.

owner

> "Service Fusion has so many options that you can create; the setup is robust but worth it."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280860)

SS

Stacey S.

Owner, accounts payable, admin

> "Really disappointing customer service and trying to cancel is turning out to be incredibly difficult! "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

MC

Miriam C.

Office Manager

> "I recommend it to everyone who has service technicians and schedules."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710)

SS

Stacey S.

Owner, accounts payable, admin

> "Rather than throw good money after bad, we're pulling the plug. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

FW

Frank W.

Service Manager

> "After working with Service Fusion for 2+ years I understand that I have more to learn from it, but it sure makes certain..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282096)

LJW

Lila J W.

Broker

> "We signed up because their sales people told us that their system would work for what we needed. After we signed up..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

HC

Heather C.

Director of Data Management

> "Customer service has also been awesome."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7078443)

LJW

Lila J W.

Broker

> "We will never use or recommend this service. If their sales force can not be honest upfront and the administration..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

HS

Hannah S.

Project Manager Assistant

> "Customer support is always quick and knows how to help."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074339)

AD

Alex D.

Administrative

> "Also, our customers in QB had customer numbers in front of their names, and its an ongoing issue with the integration..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4631433)

JB

Jeanie B.

Administrator

> "The technicians are fabulous to work with. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074320)

AL

Adam L.

President

> "The new company leadership is unethical."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___6508225)

LZ

Leah Z.

General Manager

> "Easy scheduling."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7081144)

SJ

Steven J.

Operations

> "Customer support was not very responsive."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6553188)

EG

Ed G.

Sales Management

> "Very easy to create jobs. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

SA

Samuel A.

Software

> "Sometimes the platform falls short of system stability issues."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4816852)

BA

Brian A.

Service Manager

> "This app/ program is the easiest to learn and use."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074204)

LM

Larissa M.

Owner

> "They also took several weeks to cancel my account after emailing and calling."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5058872)

JW

Jennifer W.

Customer Relations Manager

> "Easy to use and ability to talk with quickbooks."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147)

AW

Alex W.

Service Manager

> "They have NO offline functionality on the mobile app."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___4787971)

RV

Rick V.

president

> "scheduling, mobile app, estimating are good"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280834)

MC

Michael C.

President

> "We had to hire 3rd party developers to try to make it work, and it was not possible."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6042665)

[View Reviews](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

## User interface

4.58 (1,420)

4.27 (289)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Jobber

Top features

30/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/127994/Jobber/#features)

Service Fusion

27/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/135788/Service-Fusion/#features)

### Recognition

No recognitions have been awarded to Jobber

No recognitions have been awarded to Service Fusion

### Deployment & support

Jobber

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Service Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jobber

-   By Jobber Software
-   Located in Canada
-   Founded in 2010

Service Fusion

-   By KickServ
-   Located in United States
-   Founded in

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4.1

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135788-159911/Service-Fusion-vs-Fracttal)

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

$39/month

Price

$31.1/month

4.3

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/127994-135618/Jobber-vs-Odoo)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

vs

[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/)

$245/month

Price

£14.95/month

4.1

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-149479/Service-Fusion-vs-JobWatch-powered-by-BigChange)