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Coconut is used by leading financial institutions across North America, including RBC, Arvest Bank and Rogue Credit Union to help increase loan pull through rates, reduce handle time and boost NPS.
Jobber is ideal for established and growing home service businesses seeking better organization, mobile access, efficient scheduling, automated invoicing and billing, and easy-to-use marketing tools.
Overall, very pleased with our partnership with Coconut. The software was a great addition and the entire team for sourcing, implementation and our Rep post launch have been great.
Full keyboard navigability (see WAVE at wave.webaim.org; i have a temporary disability with both typing/mousing and it hurts to not have full keyboard control).
The customer success and customer support teams have been very helpful with answering any questions that we had about the software itself.
Merge the Dashboard and Lobby areas. I am not totally clear as to why they are 2 separate areas.
Happy that they are a local Saskatoon company that makes a quality package and they answer my questions quickly.
It's a bit harder to move multiple appointments around some blocked out times, but I also know its because I'm trying to book 20 appointments for the same customer and its not the intended use.
I like the layout of the schedule, ease of use for both us and clients, fair value, holding credit cards for appointments.
No way for an online booker to know if there is an appt already made for the time they need.
Platform, easy to use, great support, integration with QuickBooks Online, awesome customer service and is very reasonable in price.
Somehow their least cost as advertised came up to $100/month. When after trying the service and being disappointed they said, "Too bad.
Is a great product and does what they say it does. Its a great tool for helping you run your business.
The problem is there is no pricing function in the description area for estimating your job.
With user jobber i really enjoy multiple things. I love the fact that this platform is user friendly and easy to use firstoff while maintaining a simple but pleasing appearance.
I wasn't about to change with out a try out. I was burnt badly with the program we were trying to use.
The customer service is outstanding, The mobile program is AWESOME, my men were up and running within MINITUES of turning them on.
We installed this is the month of April, coming off a disaster with another company.
Nichole F.: My name is Nichole. I'm the owner and operator of My 3 Daughters, LLC. It's a cleaning and home service company. And I give Jobber a five-star review. I was using Google Workspace and FieldPulse. It just weren't integrating as well for my day-to-day process as I would like. I chose Jobber because I liked all the additional bonuses it has. I like the photographs. I like the designated phone number. I like that I can chat back and forth in the app with the customers through text message or a phone call. I like that I can let my employees see what I want them to see. I don't have to give them all the information. There's so many things that I like actually. There's not one thing that I dislike about the app. I like that there has the GPS location for when they clock in and out. And I like that the clients can also, as well, see that my employees are at the place of work at when they say they are. It was very easy to onboard Jobber. There is a import and export feature, which made it very simple. Pretty much just click the button, and everything is there. I recommend starting out with the Core plan because you can always downgrade if you don't need any of the features, but it's nice to see what it actually can do from the start. I started off a little lower, and then worked my way up, and I regret it. The Core plan has a lot of really good, cool features that you don't really want to miss out on.
Prioritize real-user-identified key features according to your needs to find your best fit.
Coconut Software
Jobber
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