# Compare Jobber vs OptimoRoute 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jobber and OptimoRoute based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/127994-161579/Jobber-vs-OptimoRoute

---

# Jobber vs OptimoRoute Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JobberOptimoRoute2/4 selected

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

[## Jobber](https://www.capterra.com/p/127994/Jobber/)[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [1,456 reviews](#user-reviews)

Positive

1,350

Neutral

53

Negative

53

[## OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting Price

$35.10/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

GH

vt

Based on [259 reviews](#user-reviews)

Positive

247

Neutral

11

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 2,812 reviews from route planning software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Route Optimization

3.8

Mobile Access

4.4

Scheduling

4.6

Delivery Tracking

NA

GPS

4.0

83%Fit

High performer

Feature ratings

Route Optimization

4.7

Mobile Access

4.4

Scheduling

4.7

Delivery Tracking

4.8

GPS

4.5

User satisfaction

User satisfaction

4.6

User reviews[1,456](https://www.capterra.com/p/127994/Jobber/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.4

Customer support

4.6

User satisfaction

4.6

User reviews[259](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$35.10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for home service businesses of all sizes, from solo pros to multi-crew teams. Jobber provides scheduling, mobile access, automated invoicing, and marketing tools to help manage growing demand.

Best for

Over 3,500 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.

## User reviews

Pros & cons

ZK

Zachary K.

Owner

> "Jobber has streamlined our business in a lot of different ways in has made the process of meeting a client quoting a client and converting those into work orders for our team..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049046)

MD

Mary D.

Office Admin

> "There are some flaws with uploading documents to emails and some features that don't always work 100% of the time slowing my daily tasks down. When I want to pull reports on..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049062)

LD

Lorin D.

Owner

> "It helps manage scheduling, quotes, invoices, and client communication all in one place. As our company has grown and we’ve added employees and recurring routes, having a..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7109735)

David V.

Lead Developer

> "As a web developer, their lead capture form does offer an embed option, but the form itself is massive in length and will break any design of a webpage that you put it on. "

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7073663)

NR

Nikole R.

Permit Technician

> "What I like most about Jobber is how it simplifies scheduling, quoting, invoicing, and customer communication all in one system."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7143053)

BL

Billy L.

Owner

> "The way the map function’s, is very confusing… and make scheduling a real challenge!It just shows my stops, and on the map, it looks like we play connect the dots… the map..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019750)

AS

Andrew S.

General Manager

> "Calendar visibility is strong, routing is straightforward, and the ability to adjust jobs, reschedule, and update clients in real time keeps the whole team aligned."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049069)

JC

Jesse C.

Owner

> "My least favorite thing about the jobber system is that you can't automatically add transaction fees, you have to figure out how the customer is paying, calculate the fees,..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824834)

BB

Brett B.

Owner

> "For a service-based company in the trades, having one platform to manage scheduling, quoting, invoicing, and client communication is a big advantage."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439)

JG

Jenni G.

Owner

> "It doesn’t do a few things like label customers, for do no service customers, people who don’t pay, etc. doesn’t track service club memberships very efficiently"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7098915)

JB

Jakob B.

Licensed Electrical company

> "Overall, it saves time, keeps things organized, and helps us present STL Electric as a clean, professional, builder-ready company — which is huge for us as we continue to..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7103303)

BB

Brett B.

Owner

> "I sometimes am not able to match a job up with an invoice and I have to go back and generate an invoice instead of seeing it in the batch invoices."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049063)

SE

Sarah E.

Director of Operations

> "it's vast offerings including full schedule management, invoicing, follow-up details - it's the best CRM I have used as a cleaning business owner."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7058726)

DN

DEV N.

Certified applicator and president

> "The ability to add fees such as late fees to invoices or convenience fees for special payment plans are not available."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053252)

MB

Manny B.

manager

> "As a pest control company we find Jobber to be a great software for tracking which service was conducted with chemical tracking of which and how much pestisides were used..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053423)

GC

Garrett C.

Owner

> "While integrated with Zapier, some of the default settings don't work when a zap does the task making for some busy work tasks to clean up."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7137919)

JM

Josh M.

CEO

> "The flow of information about clients and jobs and payments flows without interruption and helps us to stay on top of tasks with ease and speed."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053936)

MM

Michelle M.

Manager

> "Credits and refunds can get clunky, especially when you’re juggling multiple jobs, partial payments, or rescheduled dive work."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135579)

AG

Andy G.

Owner

> "Scheduling and invoicing is very easy and allows clients to book jobs electronically as well as pay invoices and approve quotes electronically."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142322)

SL

Shannon L.

Office Manager

> "We’ve experienced duplicated entries and instances where payments are recorded in Jobber but not reflected in QuickBooks at all."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142366)

AS

Andrew S.

General Manager

> "Scheduling, quoting, and invoicing all work exactly as expected, and the system has helped streamline our workflow as the company has grown."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049069)

NV

Nicholas V.

Owner

> "Only con I have with Jobber is the pay out fees, only due to us paying 200$ a month to use the software then getting hit with a 3.5 fee to instant pay out hurts some Times..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014394)

BS

Brionna S.

Customer care specialist

> "Creating professional estimates and converting them to invoices takes seconds, which makes us look more organized and polished to customers."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097435)

RA

Richwell A.

Operations Manager

> "Another limitation for us is the lack of flexibility around phone numbers for notifications."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7112904)

MF

Mark F.

Director

> "It effectively captures client information and provides a clear paper trail, from initial requests through to invoicing, ensuring seamless communication and documentation."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6826106)

BS

Brendan S.

CEO

> "The current timing features make it difficult for me to determine how long we are spending on jobs when completing multiple jobs at the same time."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7047013)

KL

Kourtney L.

Owner of Cleaning Company

> "It's comprehensive features-from scheduling and follow-up quotes to two-way client communication, invoicing and automates payment processing-have streamlined our operations."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824691)

RA

Richwell A.

Operations Manager

> "Occasionally, not all buttons or interface elements load properly on the first try, so I have to refresh the page."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7112904)

RN

Ryon N.

Owner

> "It saves time, minimizes mistakes, and allows us to focus on what we do best — providing excellent lawn care and pest control services to our clients."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013732)

LH

Lauren H.

Office manager

> "I can’t batch send quotes - for instance on a customers profile if they have multiple quotes I have to send them one by one"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7014139)

VR

Verified Reviewer

Office Manager

> "I also like all of the add-on features like FleetSharp for GPS tracking, Adding the Square for credit card purchases, Thumbtack for qualified leads in our area, GiveMe5 and..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6868682)

CT

Chris T.

Owner

> "We found the quickbooks integrati0on sometimes doubles up or does not mesh accurately between the two systems"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053317)

AD

Andrea D.

Owner

> "Jobber keeps almost everything we need in one place, from scheduling to invoicing to client communication, making it a powerful and easy-to-use solution for running our..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013668)

BL

Billy L.

Owner

> "in my opinion, Jobber’s number one flaw is their mapping system, my business requires me to make 20+ stops a day."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019750)

JC

Jesse C.

Owner

> "Lastly, one of the best features is being able to customize the look and layout of your quotes and invoices, which has definitely helped me stand out from the competition."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824834)

NR

Nikole R.

Permit Technician

> "It can also feel a bit rigid at times when trying to fully customize workflows or reporting."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7143053)

TS

Taylor S.

Owner

> "The mobile app lets me manage everything on-the-go, and the automated reminders and payments save me time and hassle. While there was a slight learning curve at first, it..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013675)

KC

Kyle C.

Owner - Hvac and Electrical

> "We're not always given the correct billing contact upfront, and when a job needs to be recreated under a different client, all notes and history from the original job are..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

JR

Jarid R.

Landscaper

> "It helps me write words to sound even more professional & allows me to run the company stress free when it's all scheduled in ."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053376)

EN

Emma N.

Administrative Manager

> "There is also no way to create a change order after a quote or job has been changed."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7140343)

ZT

Zachary T.

CEO

> "The best part of jobber for my business is being able to plug in job cost and then get your price based off of that cost so your margins are always exactly where you want..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7021580)

JJ

Jennifer J.

Owner

> "There is no way we’d secure the new customers we have, be able to invoice as quickly and as streamlined, or keep all of our jobs straight without the use of Jobber!"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7029545)

MH

Michele H.

Business Manager

> "So many game changing things for us; real-time changes, google review requests, online payments, digital job acceptance. "

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135509)

BH

Brandon H.

Operations manager

> "Also I cannot use my existing number for the text reminder service."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053315)

RN

Ryon N.

Owner

> "The mobile app allows my team to clock in, record notes, and upload photos right from the field."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7013732)

UG

Unika G.

Owner

> "The schedule doesn't allow me to see all the jobs at one time in real time."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7110426)

KD

Kyle D.

Asphalt Maintenence

> "ive been using jobber for about a year and there service plan is affordable.i started with the lowest plan just to get organized.then when i saw what they had to offer and..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6829436)

BB

Brett B.

Owner

> "One downside is that the mobile app doesn’t offer all the same functionality as the desktop version."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439)

JTJ

Joshua Trapper J.

Owner

> "my guys love using the app out in the field and i use the web version everywhere i go and the integrations of constant contact, fleet sharp, and company cam are awesome too"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831715)

AK

Anna K.

Office Manager

> "We practically don't use Jobber for snow removal which seems like we are overpaying during that season."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7049138)

ZT

Zachary T.

CEO

> "I also have to package that allows routing and it’s a huge game changer being able to set routes for our maintenance work."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7021580)

MB

Maryann B.

Office Manager, Secritary

> "The one thing I don't like about Jobber is that when you delete a customer quote, invoice, etc., it takes you to all quotes, invoices, etc., rather than back to the client..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6688120)

MH

Michele H.

Business Manager

> "Jobber immediately streamlined the workflow of a client experience from the initial phone call to invoicing when the job was done."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135509)

KC

Kyle C.

Owner - Hvac and Electrical

> "In the beginning, support via the chat feature was responsive and helpful, but lately, it’s been taking much longer to receive replies, which slows down our workflow when we..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

José M.

CEO

> "One of my favorite parts of Jobber is trying to figure out how to improve our automations and processes. And, amazing products with amazing prices."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7109220)

SD

Steven D.

Owner

> "Building recurring membership plans for customers takes time and can be confusing."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097515)

BM

Bruce M.

General Manager

> "It’s not perfect on customization or advanced reporting, but for day to day workflow and team coordination it delivers."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7135536)

DK

Dakota K.

Co-Owner

> "Let thing, if a quote is converted then the job is canceled but I dont want to delete the quote for future reference it forever says "requires invoicing" which isn't a big..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831979)

LE

Lauren E.

Member

> "Jobber also helps prevent important tasks from slipping through the cracks by automating follow-up on payments, quotes, and customer feedback."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6824789)

CL

Carrie L.

Special Projects Manager

> "As nice it sounds to be able to edit everything, it's not ideal when employees can edit time on jobs, making jobs look better than what they are."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6820930)

OL

OLIMPIA L.

CEO

> "I am able to easily convert leads to jobs, create quotes and keep track of payments."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7101668)

KC

Kyle C.

Owner - Hvac and Electrical

> "Over the past three months, we’ve noticed significant delays when loading and saving items—it’s become noticeably slower compared to when we first started using the platform."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

DN

DEV N.

Certified applicator and president

> "Jobber has some great features for invoicing or clients from monthly billing to payment plans."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053252)

KC

Kyle C.

Owner - Hvac and Electrical

> "Currently, many of our emails end up in customers’ junk or spam folders, which creates communication issues."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6832105)

BB

Brett B.

Owner

> "Scheduling is simple and clear, especially when you’re juggling multiple service calls and larger installation projects at the same time."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097439)

FB

Fred B.

Owner

> "My only frustration is having to pay extra for certain features like in platform messaging."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142719)

RM

Richard M.

Operations Manager

> "The process of creating detailed quotes and invoices is now a breeze, saving us countless hours of work."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053901)

MF

Miguel F.

Owner

> "Sometimes it can be tricky to automate certain tasks or track follow-ups, especially when managing multiple jobs at once."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7043893)

RD

Robert D.

Owner, Company President

> "Jobber is a comprehensive program that works as advertised and has definitely helped us streamline our process and consequently we are getting paid for our services in half..."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831646)

CP

Christina P.

Owner-Landscape Company

> "The credit card fees for monthly invoicing is quite high on top of the monthly subscription tend to be high"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7026439)

ED

Eri D.

ACCOUNTANT

> "The scheduling tool is really handy for juggling crews and moving jobs around when something inevitably changes last minute."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7137272)

JM

Joe M.

Home services

> "I find it can be very time consuming to either add specific clients OR it's very limited to the amount of client filters."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6829733)

DB

David B.

Owner

> "Adds efficiency to my business, scheduling, quotes, invoicing and sending appointment reminders all helps alot"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6814482)

TJ

Tyler J.

Owner

> "No internet connection in some areas completely derails its use."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7055651)

TE

Tammy E.

Operations Manager

> "It is great to be able to keep all job information, expenses, labor hours, and scheduling in real time; it makes the invoicing and collecting process a breeze."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019683)

TU

Tanya U.

Septic Plumbing Company

> "Additional costs for add-ons – Features like inventory management require extra payment, making the total cost higher than expected"

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___6831760)

JB

Jodie B.

Office Manager Client Relations Specialist

> "It has helped us stay organized, respond faster to customers, and keep our office and field team on the same page."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7097753)

TE

Tammy E.

Operations Manager

> "Also, there is no way to zoom in on the photos unless you download them and then open them to zoom in. "

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7019683)

JM

Josh M.

CEO

> "Jobber allows me to stay organized and keeps me from losing track of payments or clients' correspondence."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7053936)

CD

CHRIS D.

Owner

> "There is too many differences between the desktop version and the app."

[See full review](https://www.capterra.com/p/127994/Jobber/#Capterra___7142333)

[View Reviews](https://www.capterra.com/p/127994/Jobber/reviews/)

GH

Giles H.

Sales Director

> "We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070700)

AO

Alejandra O.

Project Manager

> "We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7001171)

VT

Vumani T.

technical support engineer

> "It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

JH

Jasmine H.

Office Assistant

> "The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7006541)

MR

Matej R.

Owner

> "Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

DT

DJ T.

owner operator

> "Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

PN

Paul N.

Owner

> "I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758)

MJ

Miller J.

CEO

> "For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7060358)

LB

Levente B.

webshop

> "However, we would appreciate more flexibility in modifying already planned routes on the fly, and the customer tracking interface..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6815166)

FS

FORREST S.

Manager

> "While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7109798)

DT

DJ T.

owner operator

> "Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

VT

Vumani T.

technical support engineer

> "Some advanced features are only available on higher-tier plans, which may not be cost-effective for everyone."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

RZ

Rasa Z.

Operations manager

> "That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

JR

James R.

Head of Logistics

> "One issue is that it doesn't give to much variety when trying to use different types of vehicles."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763)

RM

Richard M.

Analyst

> "We can start each day with a clear picture of what our growing crews’ schedules look like, which has been a game changer..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

AG

Alexandra G.

Logistics

> "Sometimes it confuses that the system saves peoples addresses in case they ask to be delivered in other"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7019066)

RZ

Rasa Z.

Operations manager

> "What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

NA

Neil A.

Director

> "The price is a little too high for a single user and jumped considerably a couple of years back."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090177)

RM

Richard M.

Analyst

> "The interface is intuitive, the tracking and notifications are reliable, and it scales well as our operation grows."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

KG

Kate G.

Property Inspector

> "Not having a more friendly tablet/mobile version to type routes other than having to do it on a computer, and wish the price was..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6732307)

DJ

Darren J.

Chief Operating Officer

> "Real-time tracking and ETA updates improved communication with both customers and internal teams."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7064557)

KA

Kim A.

Systems Architect

> "The biggest issue we've had has been a lack of logging, with multiple users changing things around it can be a bit tricky to find..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6563322)

JS

Jennifer S.

Field Agent

> "The options for routing and the ability to send to our mobile devices is top notch. "

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7140868)

RM

Richard M.

Analyst

> "It is a bit more expensive than some alternatives."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

IS

Iaroslava S.

Director

> "It is reliable, efficient, and consistently helps us optimize routes, improve delivery accuracy, and reduce manual work."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070894)

CS

Clorisa S.

NOW Program Director

> "Not able to organize large apartment buildings."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731583)

SK

Sam K.

Projects Manager

> "It has allowed us to know how many drivers a day we should be using and due to this has saved the company money."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070050)

MS

Minhas S.

Manager

> "It dosnt work good with over programs than Excel"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6819746)

SG

Stephen G.

Sr. Transportation Coordinator

> "It gives us more accurate route to plan our drivers day when we are busy in season."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7078273)

MR

Matej R.

Owner

> "This is just an inconvenience not a real issue"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

TD

Tony D.

Owner Operator

> "I love being able to track my employees throughout the work day and know when they should be expected back"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060)

ES

Ethan S.

Operations Manager

> "We run both of our companies through it, and we have had issues messing with each other's routes"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6694074)

RM

Richard M.

Analyst

> "The platform has improved our routing efficiency, team coordination, and customer communication."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

DD

Durukan D.

Fish merchant

> "Website doesn't work properly on Ipad."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6621153)

LB

Levente B.

webshop

> "The real-time tracking, flexible scheduling, and intuitive interface make it a must-have tool for our operations."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6815166)

JS

Jay S.

District Sales Manager

> "Moving the Depot location, seems to be difficult."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6574218)

DJ

Darren J.

Chief Operating Officer

> "OptimoRoute has been a strong operational tool for scaling delivery and field operations."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7064557)

IN

Illiana N.

Lead Scheduler

> "Without efficient tools or support, the process would take hours to complete."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6627581)

VT

Vumani T.

technical support engineer

> "Its automated optimization saves time, lowers fuel costs, and improves overall operational productivity."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

PJ

Phyre J.

Manager

> "That can cause issues for other drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6629281)

DT

DJ T.

owner operator

> "love the automated texts for tracking and appointment time frames."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

ALS

Alvin Lee S.

Owner

> "The price per user; I’d like to use this to hire more drivers but it doesn’t make financial sense given my profit margins"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4635531)

DH

David H.

Owner Administrator

> "The map viewable while scheduling makes it very easy to see who is going where, and if drivers may be intersecting to allow..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887709)

AS

Angela S.

Delivery Coordinator

> "Does not save phone numbers without coping order"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4612814)

VT

Vumani T.

technical support engineer

> "The platform is very user-friendly and easy to navigate, making it simple to schedule, adjust routes, and track drivers in real..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

JD

Jimmy D.

Owner

> "The software I was using had terrible routing."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4601574)

JR

James R.

Head of Logistics

> "It gives clear messages to customers and the GPS works well for the drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763)

JS

Jennifer S.

Trip Coordinator

> "We print out the map of the routes so would like the option to change the colour for each agent as some colours do not print well..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2483330)

TD

Tony D.

Owner Operator

> "I am also able to track their progress easily throughout the day which is helpful in planning."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060)

EA

Erin A.

Operations Manager

> "We used to use the email and text message function but found they were often blocked as spam and so now do our own notifications."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463538)

RZ

Rasa Z.

Operations manager

> "Reliable ETA calculations that help with planning and customer communication"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

JJ

Jamie J.

Owner

> "Allowing recipient to track the driver is important with fresh food deliveries, but our average weekly deliveries are quite low."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2517785)

RB

Robert B.

Operations Manager

> "The route upload system offers a robust set of options and controls to allow me to upload large lists easily."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731625)

KK

Katie K.

CMO

> "We have had a few delivery days when the route was glitchy (app not loading, kept re-routing, not making most effective route)."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2486786)

MJ

Miller J.

CEO

> "Adding that level of control would make the reporting feature significantly stronger."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7060358)

CP

Claudia P.

Sr. Program Coordinator

> "The only thing that is difficult is to manually enter an order you need to enter the address first then enter everything else..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473419)

MR

Matej R.

Owner

> "For a small or medium business doing its own delivery management, that time saving is very important."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

TR

Tony R.

Head of Logistic

> "Operationally this biggest problem is hours worked does not include implant and explant that would apply to any driver."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2497939)

JL

Janelle L.

President

> "The visual side of where the trucks are, whether they are ahead or behind schedule is nice to see."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7104394)

GM

Geoff M.

Entrepreneur

> "I’ve also had issues with switching stops to different drivers if I need to edit the route."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465817)

GC

Graham C.

Owner

> "Great software to use and very customer friendly as well, tracking for customers to be able to see where the drivers are, has cut..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6804334)

HS

Hana S.

Head of sales and marketing

> "Distribution of corporate presents can be very challenging especially during Christmas/post-earthquake/COVID 19 times."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2663120)

PN

Paul N.

Owner

> "Optimoroute has the best UI and easy-to-understand navigational menus."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758)

DW

Dan W.

Cofounder

> "It's a bit dated in how it works, could use a bit of a refresh to be a bit more intuitive."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465871)

VT

Vumani T.

technical support engineer

> "What I liked most about OptimoRoute is its powerful route optimization capability."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

JD

Joanne D.

Manager

> "Startup figuring it out is a bit of a struggle - need better online training options."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473004)

MR

Matej R.

Owner

> "I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

CM

Cheryl M.

Delivery Operations Manager

> "There are times that I have to add quite a few stops and it gets very time consuming."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463687)

MB

Monte B.

owner

> "reliable routing system that is easy to add/ remove stops and is easy to 'replicate' regular stops week after week."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7133235)

TG

Teresa G.

Founder/Owner

> "Our drivers have had no to very little experience with the app crashing or not working for them. "

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2472836)

IS

Iaroslava S.

Director

> "We have been using OptimoRoute for almost five years, and it has become a core tool in our daily operations."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070894)

SS

Sobe S.

CSO

> "Similar street names sometimes put to wrong zip codes, and cities."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463721)

JM

Jason M.

Founder

> "It makes scheduling far more efficient and gives our customers a smooth, professional experience when receiving their orders."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887444)

EH

Eric H.

CEO

> "The maps are outdated, and I almost ALWAYS have to fix the route."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463730)

NH

Nancy H.

Owner

> "I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7091339)

Steven U.

National Operations Manager

> "Also some reporting could be looked at as it does not appear to be correct."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2480618)

JB

Joel B.

IT Manager

> "I like the it has an API and uses convenient endpoints to be able to quickly route a bunch of stops continually throughout the day."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6592981)

CC

Chloe C.

Catering Manager

> "It is fairly expensive to add additional drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463908)

MR

Matej R.

Owner

> "Customer support has been helpful when needed, and the software feels reliable enough for real business use."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

SJ

Shmuel J.

CEO

> "Its not easy to use at all and requires some serious time to get to know your way around it."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2464384)

[View Reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

## User interface

4.58 (1,456)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

4.63 (259)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Jobber

21/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/127994/Jobber/#features)

OptimoRoute

Top features

24/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/161579/OptimoRoute/#features)

### Recognition

Jobber is recognized as a top-rated tool in 4 Capterra Shortlist reports

OptimoRoute is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Jobber

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OptimoRoute

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jobber

-   By Jobber Software
-   Located in Canada
-   Founded in 2010

OptimoRoute

-   By OptimoRoute
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

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[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

vs

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[4.46 (409)](https://www.capterra.com/p/149633/Route4Me/reviews/)

$35.1/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/149633-161579/Route4Me-vs-OptimoRoute)

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

vs

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.74 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

$39/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-149651/Jobber-vs-Commusoft)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.63 (259)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

vs

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)[4.65 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/)

$35.1/month

Price

$49/month

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/161579-178880/OptimoRoute-vs-Track-POD)