# Jobber Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jobber Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/compare/127994-194563/Jobber-vs-Route-Schedule-Optimization

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# 

 Jobber Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 6, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jobber

## What is Jobber?

Organize your field service business and impress your clients. Join over 250,000 home service pros using Jobber. Win more jobs and get paid 4X faster. Our software allows you to automate invoicing, schedule jobs more efficiently, give your crew the necessary job details, and track jobs from start to finish, all in one place. Get started today.

## What is Jobber used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Quoting](https://www.capterra.com/quoting-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 1,456 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

4%

Pros & cons

Integrated scheduling and invoicing automation

Centralized business organization tools

Frequent glitches and reliability concerns

Limited and inflexible reporting options

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Construction Estimating / 2026
-   Contractor Management / 2026
-   Electrical Contractor / 2026
-   Electrical Estimating / 2026
-   Field Service Management / 2026
-   HVAC / 2026
-   HVAC Estimating / 2026
-   Maintenance Management / 2026
-   Plumbing / 2026
-   Roofing / 2026
-   Scheduling / 2026
-   Service Dispatch / 2026
-   Work Order / 2026
-   Appointment Scheduling / 2025
-   Building Maintenance / 2025
-   Construction CRM / 2025
-   GPS Tracking / 2025
-   Landscape / 2025
-   Quoting / 2025
-   Route Planning / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Carpet Cleaning / 2026
-   Construction CRM / 2026
-   Construction Scheduling / 2026
-   Electrical Estimating / 2026
-   Home Builder / 2026
-   Pest Control / 2026
-   Plumbing Estimating / 2026
-   Pool Service / 2026
-   Residential Construction Estimating / 2026
-   Roofing / 2026

Our "Best of" badge program showcases products with the highest ratings...

## Jobber alternatives

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,213)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127994/Jobber/alternatives/)

## FAQs about Jobber

Overview

### What problems does Jobber solve?

Jobber solves scheduling chaos, paper-based invoicing, double entry, slow payment collection, and poor visibility between office staff and field crews. It centralizes quotes, jobs, routing, reminders, payments, and client communication in one mobile-friendly system. Small service businesses, dispatchers, owners, technicians, and admin teams benefit most from the streamlined workflow.

Answer based on 718 reviews

Overview

### Which roles and teams benefit most from Jobber?

Jobber is most used by business owners, executives, office managers, and operations teams running field service companies. Leaders use it to oversee scheduling, invoicing, and customer management, while administrative and project staff handle dispatching, quotes, job tracking, and day-to-day workflow coordination to keep crews productive and cash flow moving.

Answer based on 1363 reviews

Overview

### What company size and industries is Jobber built for?

Jobber is built for small home service businesses, with 98% of reviewers from small businesses and Construction leading at 40%. It also serves Consumer Services at 22% and Facilities Services at 5%, supporting solo pros through multi-crew teams with scheduling, mobile access, invoicing, and marketing tools.

Answer based on 1456 reviews

Features and Usability

### What are the key features of Jobber?

Jobber includes core field service features like scheduling, quote management, invoice management, payment processing, and client management. Reviewers also highlight differentiators such as the Client Hub customer portal, automated follow-ups and reminders, drag-and-drop calendar scheduling, QuickBooks integration, and mobile access for field teams.

Answer based on 616 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Jobber starts at $39/month for the Core Individual plan, with Connect at 119 and Grow at 199 for one user; team plans run 169, 349, and 599. A free trial is available. Reviewers say pricing can feel expensive for small businesses, especially when upgrading or adding features, though some find it cost-effective.

Answer based on 325 reviews

Integrations

### Which third-party tools and platforms does Jobber integrate with?

Jobber integrates with more than 20 third-party tools, with reviewer-cited connections to QuickBooks Online, Zapier, Google Calendar, CompanyCam, Square Payments, ArcSite, and Trello. Official catalog listings also include Mailchimp, Gusto, DocuSign, Broadly, and CallRail, covering accounting, scheduling, payments, forms, and marketing workflows.

Answer based on 116 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Jobber?

Jobber is generally quick to onboard for office staff and field crews, with many users reporting little training is needed for everyday scheduling, quoting, and invoicing. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins setting up workflows, templates, or integrations usually need more time and support.

Answer based on 52 reviews

Getting Started and Support

### What customer support options does Jobber offer, and how do users rate the experience?

Jobber offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and easy to reach, with staff who explain issues clearly and resolve problems quickly. Some reviewers mention occasional app glitches, downtime, or feature limitations, but support interactions are generally positive.

Answer based on 616 reviews

## Who uses Jobber?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 391 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 391 reviews

Administrative

30%

Administrative

30%

Construction

21%

Entrepreneurs/ Owners

13%

Sales & Business Development

3%

Others

32%

Top industries

Based on 391 reviews

Construction

57%

Consumer Services

23%

Electrical/Electronic Manufacturing

8%

Facilities Services

7%

Other

5%

## Pros and Cons

Integrated scheduling and invoicing automation

98% positive reviews out of 158

Most reviewers describe scheduling and invoicing as seamless, saving time, improving cash flow, and enhancing professionalism.

Andrew S

General Manager, 11 - 50 employees.

"Scheduling, quoting, and invoicing all work exactly as expected, and the system has helped streamline our workflow as the company has grown."

Frequent glitches and reliability concerns

65% negative reviews out of 113

Most users comment that bugs, slowdowns, and occasional downtime disrupt workflow and create frustration during daily operations.

Michael N

Owner, 11 - 50 employees.

"There seem to be frequent bugs or lags that cause Jobber to slow down or time out during the work day, which can be inconvenient."

Centralized business organization tools

96% positive reviews out of 78

Most reviewers find organization features help streamline tasks, improve team coordination, and maintain operational efficiency.

Richwell A

Operations Manager, 2 - 10 employees.

"It gives our team better visibility and helps keep operations moving efficiently."

Limited and inflexible reporting options

57% negative reviews out of 46

Some reviewers feel reporting lacks customization, depth, and essential filters, making data analysis time-consuming and insufficient.

Richard A

Executive Director, 2 - 10 employees.

"Reporting - Lacks sufficient reporting functions to further drill down clients by product or item. "

Intuitive and accessible interface

97% positive reviews out of 72

Most users report the user interface is easy to learn, navigate, and simplifies daily business management.

Inconsistent syncing with integrations

54% negative reviews out of 39

Some users report syncing problems with QuickBooks, Google Calendar, and other platforms, leading to manual corrections and errors.

Zach B

Owner, 11 - 50 employees.

"I'm not sure if it's a Jobber issue or a Gusto issue, but sometimes the timesheets don't sync."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.4 (426)

83.57% of 426 reviewers that rated this feature as important or highly important

Jobber helps you manage schedules, clock in/out, and invoice directly from the field. Reviewers indicate the mobile app is vital for technicians and easy to use, though some wish for more admin capabilities, offline access, and improved reliability.

Calendar Management

4.6 (417)

81.06% of 417 reviewers that rated this feature as important or highly important

It gives you multiple calendar views, color-coding, and instant updates for efficient team coordination. Users appreciate the intuitive interface and customization, but some mention syncing issues with Google Calendar and limited flexibility for complex scheduling needs.

Quotes/Estimates

4.6 (359)

90.81% of 359 reviewers that rated this feature as important or highly important

Jobber offers fast, professional quote creation with customizable line items, optional tiers, and photo attachments. Some users say it's easy to send and convert quotes, but others wish for advanced templates, better calculation tools, and more formatting options.

Billing & Invoicing

4.6 (320)

84.69% of 320 reviewers that rated this feature as important or highly important

You get streamlined invoicing with automated reminders, online payments, and easy job-to-invoice conversion. Reviewers appreciate the speed and customer portal, but some want better QuickBooks sync, custom payment terms, and more automation for late fees and statements.

Scheduling

4.6 (307)

84.04% of 307 reviewers that rated this feature as important or highly important

With Jobber, you can easily assign, adjust, and track jobs for your team using drag-and-drop and color-coded views. Some reviewers find real-time updates and batch scheduling valuable, while others wish for more flexible recurring options and bulk deletion capabilities.

Customer Database

4.5 (199)

76.88% of 199 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Jobber 231 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Generate rule-based quotes for clients automatically

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

You get streamlined invoicing with automated reminders, online payments, and easy job-to-invoice conversion. Reviewers appreciate the speed and customer portal, but some want better QuickBooks sync, custom payment terms, and more automation for late fees and statements.

Gateway through which end users can view past bills and pay current invoices

Create budgets based on historical data and future projections

It gives you multiple calendar views, color-coding, and instant updates for efficient team coordination. Users appreciate the intuitive interface and customization, but some mention syncing issues with Google Calendar and limited flexibility for complex scheduling needs.

Synchronize with other calendars to view mutual availability and schedules

Track and interpret campaign performance metrics

Set campaign schedules by selecting start, pause, and end dates

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

An itemized to do list that can be edited as tasks are completed

Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides

Track the amount of clicks on individual products to measure campaign results

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track all company interactions with current clients

Create and store comments and/or choose from pre-added comments in the system

Specialized for organizations who focus on commercial projects and processes

Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc.

Designed to serve commercial properties

For commercial and industrial purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Easily track all contractor information in one centralised location

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Collection of data related to the costs associated with various items, products, services, or activities

Forecast the cost and resources required to complete a project

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Convert paper files into digital images

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Track all personnel who operate company vehicles

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Estimating software designed for electrical businesses

Electronically collect payments for goods or services

Digitally sign online documents

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Tracks metrics that provide insight into how a user interacts with any interface or product

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Predefined actions automatically performed on the occurance of specific events

Monitor and record expenses such as purchases or charges incurred

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Store and access documents, forms, and photos in one centralized place

Plan, manage, and track the financial activities of an individual or organization

Management of commercial motor vehicles for work-related purposes

Primarily serving architecture, engineering, and construction industry professionals

The software should specify that it caters to Arborists'/tree service professionals' needs

Designed to be used by carpet cleaning businesses

Primarily serving commercial or industrial locations needing electrical work

Intended to be used by field service companies

Intended to be used by general contractors

Serves handyman professionals

Software designed specifically for HVAC companies

For janitorial management, platforms, services, etc.

Specifically designed to meet the needs of lawn care businesses

Software is designed specifically for use of locksmith companies

Intended to be used by pest control companies

Serving plumbing industry professionals

Specialized for organizations who focus on residential projects

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track grounds activities done in the field

Automatically find mutually available meeting time slots across multiple calendars

Information, data and reports that are being tracked over time

Estimating software designed for HVAC businesses

Store and manage images

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track interaction history by documenting conversations for contacts

Monitor product stock levels

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Manage irrigation equipment and trends

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Predict labor requirements based on past and present data/trends

Track, manage, and standardize customer rates for services performed by technicians

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Communicate using messages within the system

Jobber helps you manage schedules, clock in/out, and invoice directly from the field. Reviewers indicate the mobile app is vital for technicians and easy to use, though some wish for more admin capabilities, offline access, and improved reliability.

Notifications via mobile devices

Access the system via a mobile application

Optimize content to ensure it is easily accessible for mobile users

Clients can submit payments via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Ability to handle several projects simultaneously

Ability of websites, web applications, or mobile applications to function without an active internet connection

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Create, send, and view electronic invoices

Accept and process online payment transactions

Track/log the amount of time employees worked per job using a timer

Track orders throughout the fulfillment process

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Manage inventory based on different requirements of individual work orders

Track the amount of pesticide inventory used on jobs

Capture photos for any type of use case

Photos/Images

Estimating software designed for plumbing companies

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Preview materials before finalizing projects

Calculate rule-based prices for a product/service

Tool used to determine accurate pricing and product eligibility for borrowers

Document and report the progress of ongoing projects

Business model that bills clients an amount based on the project/task/job performed

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Identifying critical tasks that make up a project and assigning start and end dates for each

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Jobber offers fast, professional quote creation with customizable line items, optional tiers, and photo attachments. Some users say it's easy to send and convert quotes, but others wish for advanced templates, better calculation tools, and more formatting options.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Create estimates for repairs to send to customers

Summarize findings and add the information to the beginning or end of reports

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Inspection/examination of the condition of a residential property or home

For residential properties

Assign available resources to various projects and tasks

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Allows businesses to request reviews from their customers

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Reports specific to sales analysis for trends and strategies

With Jobber, you can easily assign, adjust, and track jobs for your team using drag-and-drop and color-coded views. Some reviewers find real-time updates and batch scheduling valuable, while others wish for more flexible recurring options and bulk deletion capabilities.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Add or remove subscribers from mailing lists

Gauge satisfaction and receive information for improvement and success

Measure digital plans to calculate labor and materials needed

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track the duration and expiration of warranty as well as any obligations under that warranty

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

4.3 (1,294)

4.3

Based on 1,294 reviews

## Pricing

Value for money

4.4 (1220)

Free Trial

[View pricing plan details](https://www.capterra.com/p/127994/Jobber/pricing/)

Core - Individual

$39.00

Flat Rate,Per Month

It includes:

-   Scheduling
-   Job Details & Attachments
-   24/7 Client Self-Serve Hub
-   Requests
-   Referrals
-   Client Manager (CRM)
-   Quoting
-   Mobile App
-   Online Booking
-   Lead Management

Connect - Individual

$119.00

Flat Rate,Per Month

It includes:

-   Job Forms
-   Routing
-   GPS Tracking
-   Automated Emails and SMS
-   Automatic Payments
-   Automated Invoice Follow-Ups
-   QuickBooks Online Sync
-   Custom Fields
-   Time tracking

Grow - Individual

$199.00

Flat Rate,Per Month

It includes:

-   Automatic Time Tracking
-   Job Costing
-   Lead Management
-   Two-Way Text Messaging
-   Markups
-   Line Item Images
-   Automated Quote Follow-Ups
-   Automated location timers

Connect - Teams

$169.00

Flat Rate,Per Month

It includes:

-   Send automated reminders & payments
-   Document work on job forms
-   Automate invoice follow-ups
-   Connect QuickBooks Online

Grow - Teams

$349.00

Flat Rate,Per Month

It includes:

-   Track costs with job costing
-   Automated quote follow-ups
-   Connect with customers through two-way SMS
-   Custom automation builder

Plus- Teams

$599.00

Flat Rate,Per Month

It includes:

-   Marketing Suite
-   AI Receptionist
-   Premium Support
-   Whiteglove onboarding
-   Data import

Value for money

4.4 (1,220)

4.4

Based on 1,220 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (1369)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (1,369)

4.6

Based on 1,369 reviews

## User reviews

Overall rating

4.6

Based on 1,456 reviews

Filter by rating

5(1033)

4(317)

3(53)

2(21)

1(32)

Mentioned topic

Sorted by most recent

NR

Nikole R.

Permit Technician

Accounting

### "Simple and Effective Field Service Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2026

Overall, Jobber has been a solid tool for managing field service work. It makes scheduling, quoting, invoicing, and customer communication much more efficient and helps keep everything organized in one system. While there is a learning curve and some limitations with advanced features, it improves day-to-day operations once the team is trained.

Pros

What I like most about Jobber is how it simplifies scheduling, quoting, invoicing, and customer communication all in one system. It’s easy for field teams to stay organized and keeps day-to-day operations moving smoothly without juggling multiple tools.

Cons

The biggest downside I noticed with Jobber is that some key features feel locked behind higher-tier plans or add-ons, which can drive up the cost quickly. It can also feel a bit rigid at times when trying to fully customize workflows or reporting.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reasons for choosing Jobber

We chose Jobber because it offered the best balance of simplicity, affordability, and functionality for our team size. It’s easier to train staff on compared to more complex systems like ServiceTitan, while still covering scheduling, CRM, and invoicing without unnecessary overhead or heavy setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Garrett S.

COO

Construction

### "Pros: Simple & Easy to Use | Cons: Lacks visibility from reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 1, 2026

I would say it has been positive. While it does have its pain points, I would say overall it has been a good experience. Fixing the data/reporting needs and the ability to have different options on quoting would put it as great.

Pros

Simplicity for new technicians to learn the system quickly, and be effective faster. They can often learn most of what they need to know in two days or less.

Cons

The lack of reporting is disappointing. It could be so much better. The data is obviously there, but there is no easy way to get to the many reports I would like to know. The ability to customize reports or data pulls would be very useful.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)

Reasons for choosing Jobber

Speed of set-up, and ability to have all technicians trained as quickly as possible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Beth B.

Invoicing Specialist

Civil Engineering

### "One Stop Shop....REALLY"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2026

Jobber makes my job easy and fast. I don't have to remember details because they are all stored in one place and easy to find.

Pros

Information all in one place. From quotes to storing all communications with client, everything is in one place and easy to access. Once you get to invoicing, all of the information and details you need are easy to find. The updates are very helpful and make the app better and better.

Cons

My only issue was if we needed to change client address in the past it was hard to do but with the most recent updates, this is now made super easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

nicole s.

Office manager

Electrical/Electronic Manufacturing

### "Office manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 1, 2026

Overall we love the system and enjoy working with it. Customers love it. Makes us a lot more organized

Pros

1\. Very easy to use- its clean, intuitive interface we were up and running quickly without much training 2. Scheduling & dispatching Drag-and-drop calendar works well Easy to assign jobs to crews and adjust 3. Professional customer experience Quotes, invoices, and client hub look polished Customers can approve quotes, pay online, and see job history 4. Mobile app is nice Techs in the field can: View schedules Add notes/photos Create invoices on-site Reduces back-and-forth with the office 5. Automation features Automatic reminders for appointments Follow-ups for quotes Recurring job scheduling Easier to get payments Reviews are easier and the tracking in nice

Cons

Pricing is high Scheduling view is not ideal no alerts with the calendar for upcoming tasks calendar will let you schedule the same person at the same time for multiple jobs with no alert Cant group crews to easy scheduling only individual Can switch a job into a task need to delete and start over

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

and all in one system rather then a bunch

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FB

Fred B.

Owner

Facilities Services

### " Simple, Efficient, and Built for Growth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2026

Overall, my experience with Jobber has been really positive. It keeps my business organized, efficient, and a lot less stressful. From quotes to scheduling to getting paid, everything just flows. I also like how it connects with other apps I already use. It makes day to day operations smoother and helps keep everything in one place. It’s made me look more professional to customers, which matters when you’re trying to grow. My only frustration is paying extra for features like in platform messaging. I feel like there are better ways to monetize, and some of those tools should be included. Even with that, it’s something I rely on every day.

Pros

Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look way more professional to my customers, which matters. I genuinely enjoy using it, and that says a lot.

Cons

Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look more professional to my customers, which matters. My only frustration is having to pay extra for certain features like in platform messaging. I feel like there are better ways to monetize than putting key functionality behind additional fees. That said, I still genuinely enjoy using it and it has made a big difference in my day to day operations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Ryan H.

Manager

Construction

### "Quality at Great Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2026

I’ve had a great experience with everything from the product itself to customer service. I rarely need customer service because they make it so easy to use and understand but when I have needed help they’ve been ready and waiting. They also continue to improve the program all the time which gives me confidence they are pushing for the same high service as I am.

Pros

The function of the product for the cost is great. I’ve used many over the years and Jobber provides the best balance of functionality for the price.

Cons

As with any product like this there will be bugs. I wish there wasn’t but it’s part of technology. They fix it quickly when something happens though.

Switched from

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

The value that Jobber offered made it very appealing.

Alternatives considered

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

Reasons for choosing Jobber

I felt Jobber was designed by people who understood the trades.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Shannon L.

Office Manager

Construction

### "Happy with Jobber: Great App, Strong Reporting, and Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 30, 2026

Overall, we are very happy with Jobber. It’s user-friendly, and the customer service is exceptional. Admin controls are straightforward and easy to use, and the reporting features are strong. We also appreciate the different color options for team members on the schedule, as well as the today sheets. In addition, the integration with CompanyCam has been extremely beneficial for our workflow.

Pros

Jobber is very user-friendly and the app works great. Clocking in and out was not a favorite thing for our employees, but the app is easy to use and our team adapted to it with ease. Customer service is always easy to get a hold of and they are patient and check in after the issue has been resolved.

Cons

At times, it can be challenging to correctly sync with QuickBooks. This has led to some frustration and doesn’t seem to have an easy workaround. We’ve experienced duplicated entries and instances where payments are recorded in Jobber but not reflected in QuickBooks at all. We would also prefer the ability to have multiple quotes tied to the same request, and it would be nice to have more flexible options for archiving.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

[Roofr](https://www.capterra.com/p/208102/Roofr/)

[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)

Reasons for choosing Jobber

We use a couple of these programs, but ultimately went with Jobber as a more complete platform that integrates well with the other programs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

CHRIS D.

Owner

Consumer Services

### "Great software, with some things needing improvement."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 30, 2026

Over all its been pretty good. Still getting use to it, but I feel once I learn the ins and outs I will be able to really take advantage of it to manage the business and grow.

Pros

I like how clients have a hub. I like that new clients can go to my website to fill out a contact form and all of their info is automatically in jobber for me to the convert to quote/job.

Cons

There is too many differences between the desktop version and the app. Maybe its because I'm still new, but the app still feels clunky. Its not as easy to navigate as the site and the site is too difficult to navigate on your phones browser. Also there are things only available on the site. I think the app can use work. Especially with ease of use.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reasons for choosing Jobber

Because my nephew was already using jobber and told me it was going good for him and hes in the same business as me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Andy G.

Owner

Consumer Services

### "Jobber is Great and Keeps Improving!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 30, 2026

Great experience overall, Jobber helps us run our business very efficiently. Creating requests quotes, jobs, invoices is a breeze.

Pros

GUI is great and very easy to use. Scheduling and invoicing is very easy and allows clients to book jobs electronically as well as pay invoices and approve quotes electronically. Customer support is live and great. Rarely have to deal with bugs and always updating for the better

Cons

Reporting could be more robust but they do keep improving it. Other than that Jobber is an overall strong offering and cheaper than a lot of competitors.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed better software, I inherited the old software and it was not user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Crystal K.

Office Admin

Telecommunications

### "Jobber is easy and always changing."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 30, 2026

so far so good! Very easy to navigate and use. Love that they are always improving and changing up things.

Pros

Very easy to navigate and use. Always changing and trying to improve. Scheduling is pretty easy to use as well.

Cons

Invoicing is a little tricky when it comes to emailing customers. A lot of rejected emails. Trying to figure out how to figure out the email problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127994/Jobber/reviews/)

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