Capterra Logo
Helping businesses choose better software since 1999

Jobber vs Opendock: Which is a better fit?

Updated on December 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 15,662 reviews from Appointment Scheduling users.
% Fit
High performer
Feature ratings
Online Booking
4.1
Appointment Management
4.5
Calendar Management
4.5
Confirmations/Reminders
4.5
Client Management
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Online Booking
4.5
Appointment Management
--
Calendar Management
4.6
Confirmations/Reminders
4.3
Client Management
NA
User satisfaction
4.5
User reviews877
Ease of use
4.5
Functionality
4.2
Value for money
4.3
Customer support
4.5
4.5
User reviews71
Ease of use
4.8
Functionality
4.5
Value for money
4.4
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Jobber is ideal for established and growing home service businesses seeking better organization, mobile access, efficient scheduling, automated invoicing and billing, and easy-to-use marketing tools.

Opendock serves all carriers & brokers that want to book online and all warehouses that want their carriers & brokers to book online. A warehouse must be an Opendock user for a carrier to book.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Nichole F
Owner/operator
5.0

Nichole F.: My name is Nichole. I'm the owner and operator of My 3 Daughters, LLC. It's a cleaning and home service company. And I give Jobber a five-star review. I was using Google Workspace and FieldPulse. It just weren't integrating as well for my day-to-day process as I would like. I chose Jobber because I liked all the additional bonuses it has. I like the photographs. I like the designated phone number. I like that I can chat back and forth in the app with the customers through text message or a phone call. I like that I can let my employees see what I want them to see. I don't have to give them all the information. There's so many things that I like actually. There's not one thing that I dislike about the app. I like that there has the GPS location for when they clock in and out. And I like that the clients can also, as well, see that my employees are at the place of work at when they say they are. It was very easy to onboard Jobber. There is a import and export feature, which made it very simple. Pretty much just click the button, and everything is there. I recommend starting out with the Core plan because you can always downgrade if you don't need any of the features, but it's nice to see what it actually can do from the start. I started off a little lower, and then worked my way up, and I regret it. The Core plan has a lot of really good, cool features that you don't really want to miss out on.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
127994 video thumbnail}
1 Video
No videos provided by vendor
127994
5 screenshots
246239
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Jobber

Top Features
5/30
  • Access Controls/Permissions
  • API
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Client Database
  • Client Management
  • Client Portal
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Employee Management
  • Group Scheduling
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • SMS Messaging
  • Wait List Management
  • Website Integration
  • Activity Dashboard
  • Calendar Management
  • Customizable Forms
  • Mobile Access
  • Reporting & Statistics
See All features
Hide Appointment Scheduling Software Features -

Opendock

3/30
Show Appointment Scheduling Software Features +
Jobber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Opendock
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jobber
  • By Jobber Software
  • Located in Canada
  • Founded in 2010
Opendock
  • By Loadsmart
  • Located in United States
Recommendations

Products similar to those you're currently comparing: