Hapana vs TidyHQ: Which is a better fit?

The support is also outstanding, all local and and email/phone call away. One of the best business decisions we have made.

To add on to this, the customer service, or lack of, made this problem even larger.

They have strong knowledge of the system and do their best to explain things really clearly and send looms/ screens shots when needed, which is a huge help. Massive kudos to the support team.

It unfortunately ended poorly on all accounts.

Ample support, an amazing app for clients, great backend. I've used multiple platforms for running our business (MindBody & Zingfit) and Hapana is by far the best overall.

If I was able to give a negative score for Hapana, as an overall assessment of this software, as well as the company, I would.

Hapana has provided a great platform from which we can now scale our operations. The support team has been first class and super responsive.

The one con I find a little frustrating is when searching for a customer you must have the exact details - it doesn't auto suggest from just a few letters.

Great business to deal with and superb support to help us get it all across the line. Great company to deal with and they are always improving the product.

I hate having to redo everything several times.

Email system is good as is the ability to form groups. Dash board is useful as is the ability to create events and meetings.

It is frustrating having a monthly limit on emails when it considers each recipient of a group email to be in the counting of the monthly usage.

Overall Tidy HQ has contributed to ease and flow. I feel both relieved and eager when I login and I feel happy and satisfied when I logout.

I found it terribly difficult to set up, and not at all attractive. TidyHQ is exactly that - tidy.

Ability to generate and share flexible agendas. Creating minutes during the meeting this is fabulous.

Some payments are hard to make as its overseas for my company.