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Hotels, Resorts, Motels, Chains, Groups, Boutique Hotels in the 3 to 5 star Segment. The system is modular so hotels can chose what they need based on the operational requirements.
HotelFriend is a certified software development company that delivers cutting-edge hotel technology since 2016. HotelFriend makes business operations easier by automating daily processes with its soft
Best on site support and online support. Supporting team is awesome and experienced staff they are addressing and fixing issue very quickly.
You demand they provide, never tries to make you unhappy.
The software user friendly , secured and most important is you can integrate with other software and you will get exact output.
They also customized the reports as per our needs. Only problem it was charged.
Since we have operationalized the system, we haven't received any discourages issue. Thanks to the dedicated and friendly team of the company.
Every customers are important. Since the current scenario you may loose your customers in future.
And the best of it is they have got overseas offices, like us, Dubai team was so close to assist and reach them as we have got the same time zone.
First no Training version or training user like Opera , there is no Video to train. System needs times to know it , so we need training videos or training file or training pdf.
HotelFriend would typically praise its ease of use, comprehensive features, reliable performance, and excellent customer support.
Poor integration with channel manager | They made us think that they have their own channel manager, but again, nope.
Based on such positive experience, I can wholeheartedly recommend HotelFriend to other businesses seeking a reliable and compliant solution for their property management needs.
Integrations | even the most basic PMS, will have some integrations with Zapier or mailchimp, but this one, no no no.
HotelFriend would typically praise its ease of use, comprehensive features, reliable performance, and excellent customer support.
The system is really slow and suffers from many bugs. The app is not of any use, just for their own marketing purposes and believe me, you still need to pay for it, which is hilarious.
Our hotel has seen a remarkable 70% improvement in room distribution. The system's features made it easy to manage and sell our rooms with ease, resulting in increased revenue and guest satisfaction.
Albeit having all the services cloud based is a plus, we struggled to work with it when internet connectivity was poor. Maybe an offline syncing feature would help here.
Prioritize real-user-identified key features according to your needs to find your best fit.
WINHMS
Top FeaturesHotelFriend
WINHMS
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HotelFriend
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