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ShippingEasy vs NetSuite: Which is a better fit?

Updated on January 16th, 2025
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Summary
Features in Order Fulfillment
19
32
  • Label Printing
29
Best performer
32
  • Activity Dashboard
  • Backorder Management
  • Billing & Invoicing
User satisfaction
4.8
User reviews1,143
Ease of use
4.7
Functionality
4.7
Value for money
4.7
Customer support
4.9
4.2
User reviews1,670
Ease of use
3.9
Functionality
4.1
Value for money
3.8
Customer support
3.8
Price starts from
Monthly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

E-commerce merchants who ship products to their customers, as well as brick-and-mortar merchants making the transition to online selling.

From pre-revenue startups to mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-84790221-1b6c-4217-6f00-08daa72dcd44
Brandy M
Ceo
5.0

Brandi M.: Hi, I'm Brandy and I'm the CEO of my retail business and I reviewed ShippingEasy and gave them a five star review. Click below for more reviews. I use ShippingEasy pretty much daily to do custom labels to ship stuff out. Also, used it for inventory management and it also gives me good marketing for future use uses and lets me know buying habits of my customers. What I love about ShippingEasy is it's very easy to use. It's user friendly, it's not hard to figure it out. You can do custom labels and if you make a mistake you can select fix it, or refund it, which a lot of them doesn't let you do that. And it lets you manage your inventory, which is great. It also will give you helpful user information like your customers buying habits, and it's just made shipping so much easier. It's much better way to ship and a big time saver. I haven't found many cons about ShippingEasy, other than it can crash a good bit sometimes. But other than that, everything's been positive and everything's been pros. No cons.

How Capterra sources reviews
View all video reviews
Svetlana I
Executive Director
5.0

Svetlana: I'm Svetlana and I'm the executive director of an organization that has a staff of three. I would recommend NetSuite and give it a five star rating. For NetSuite we used a manual process, mostly spreadsheets, and Excel. That was very cumbersome and time-consuming. So NetSuite consolidated all of our data, keeping record tracking processes into one place and made it a lot cleaner and a lot smoother for us. NetSuite was a great option for us because they have a pro bono program and is a not-for-profit organization that appealed to us right off the bat. Being a user now for 11 years, we have found so many other reasons to continue to use NetSuite, they've been wonderful to us. Getting started with NetSuite took a little bit of a learning curve. It was definitely for someone with a background in IT or databases, but once we got going and figured out how to implement the system, continuing to use it and learn with the system, they give you all the right tools to grow and learn. So although it was a difficult learning curve, it's paid off in the end. If you're considering getting NetSuite, make sure that you have someone designated for the implementation process and map out how you plan on using the software. Have at least an idea of what types of things you're going to be using it for because it will make things smoother and easier down the road. But also don't feel like you have to know everything. The team is wonderful and they do help you along the way. So if it looks like a good fit for you, I say, go for it.

How Capterra sources reviews
View all video reviews
User interface
128334 video thumbnail}
1 Video
135757 video thumbnail}
1 Video
128334
5 screenshots
135757
2 screenshots

ShippingEasy

19/32
  • Activity Dashboard
  • Assignment Management
  • Backorder Management
  • Billing & Invoicing
  • Client Portal
  • Customer History
  • Discount Management
  • For eCommerce
  • Mobile Access
  • Order Fulfillment
  • Real-Time Updates
  • Warehouse Management
  • Workflow Management
  • Alerts/Notifications
  • Barcode/Ticket Scanning
  • Catalog Management
  • Contact Database
  • Data Import/Export
  • Delivery Management
  • eCommerce Management
  • Inventory Management
  • Label Printing
  • Multi-Channel Management
  • Multi-Location
  • Order Management
  • Order Tracking
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipping Management
  • Supplier Management
  • Third-Party Integrations
See All features
Hide Order Fulfillment Software Features -

NetSuite

Top Features
29/32
Show Order Fulfillment Software Features +
ShippingEasy
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NetSuite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ShippingEasy
  • By ShippingEasy
  • Located in United States
  • Founded in 2011
NetSuite
  • By Oracle
  • Located in United States
  • Founded in 1977
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