# Compare Direct Mail vs Mailjet 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mailjet and Direct Mail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/128355-130105/Direct-Mail-vs-Mailjet

---

# Mailjet vs Direct Mail Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailjetDirect Mail2/4 selected

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.8 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

[## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [455 reviews](#user-reviews)

Positive

378

Neutral

27

Negative

50

[## Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.8 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [162 reviews](#user-reviews)

Positive

157

Neutral

5

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 14,491 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.1

Campaign Scheduling

4.3

Newsletter Management

\--

Email Tracking

4.0

Customizable Branding

5.0

72%Fit

Missing features

Feature ratings

Email Campaign Management

4.9

Campaign Scheduling

4.9

Newsletter Management

NA

Email Tracking

4.6

Customizable Branding

4.3

User satisfaction

User satisfaction

4.2

User reviews[455](https://www.capterra.com/p/130105/Mailjet/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

3.9

User satisfaction

4.8

User reviews[162](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.8

Customer support

4.7

Price starts from

Price starts from

$17Other, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries.

Best for

Individuals and small- to medium-sized businesses and organizations looking to expand their reach via easy-to-use email marketing.

## User reviews

Pros & cons

BW

Brandy W.

Manager

> "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

EV

Eduardo V.

Market Research Manager

> "The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508)

BW

Brandy W.

Manager

> "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

RV

Rachelle V.

Transaction and Team Operations Coordinator

> "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736)

CE

Christopher E.

Owner

> "I don't use half its features but more than covers my needs."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

BL

Bertrand L.

CEO

> "This creates a very risky situation for a business, especially when email communication is a key part of your activity."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

BL

Bertrand L.

CEO

> "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

EV

Eduardo V.

Market Research Manager

> "Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508)

FM

Fe M.

EA

> "Integrations - able to connect to a lot of our tools."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706)

RH

Ryan H.

director of marketing

> "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only upload..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

SB

Sarah B.

Research Analyst

> "There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378)

BL

Bertrand L.

CEO

> "Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

RH

Ryan H.

director of marketing

> "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

JM

Jones M.

CTO

> "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days...."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

VR

Verified Reviewer

Web Designer

> "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158)

SH

Sander H.

CTO

> "They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or not..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

CE

Christopher E.

Owner

> "Every time I have needed it, its there, ready and waiting to deliver"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

JM

Jones M.

CTO

> "We got issues with their stats, sometimes they were wrong (missing status or contacts)."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

NM

Naeem M.

Digital Strategist

> "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

XC

Xavier C.

Founder

> "It was a little bit clunky in places and not as intuitive as other platforms"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131)

RS

Ryleigh S.

Content Manager

> "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to send..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102)

AAL

Angel Amita L.

Yoga teacher, Healer, Homeopath

> "Si they are AGAINST supporting good work that helps people."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783)

VR

Verified Reviewer

MLE

> "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446)

MT

Mark T.

Owner

> "customer support is lacking and needs work."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

MO

Mike O.

CEO

> "User-friendly and human-centric, yet comprehensive and customizable."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

AZ

Alexander Z.

Owner

> "Overall I find this solution too expensive given the other options available."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

GH

Gareth H.

Director

> "Easy to use layout, good support, good content around helping to be successful, I like the UI as well"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681)

SH

Sander H.

CTO

> "Make sure you do not fully rely on their service"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

SB

Sonia B.

Customer Success

> "Also, Bots vs human metrics are awesome!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697)

BM

Bhagya M.

editor

> "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710)

BL

Bianca L.

Human Resources Generalist

> "I did not use marketing before mailjet, and this was very easy to learn and create great emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

NA

Nikolaos A.

Product Manager

> "They didn't even reply to us and they closed our tickets, damaging our product."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

CE

Christopher E.

Owner

> "Mailjet is simple and just works!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

SH

Sander H.

CTO

> "Very bad support desk"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

VR

Verified Reviewer

Designer

> "All options are easy to get started, and the best feature is booking emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389)

AZ

Alexander Z.

Owner

> "Too expensive."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

JM

Jones M.

CTO

> "The main reason why we chose Mailjet is because they were a French company with fair prices."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

Liam K.

Digital Marketing Lead

> "The templates were not the greatest and had to build a lot of our own."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

MO

Mike O.

CEO

> "Great webinar today about campaigns, thank you!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

NA

Nikolaos A.

Product Manager

> "One day, we received an email that our account has been compromised and it was suspended."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

AZ

Alexander Z.

Owner

> "It's easy to create and manage campaigns, and the deliverability is excellent."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

NM

Naeem M.

Digital Strategist

> "Without us explaining, they simple throttled our send limits."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

HM

Hamza M.

Senior Manager

> "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

HM

Hamza M.

Senior Manager

> "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

BL

Bianca L.

Human Resources Generalist

> "does everything I need it to and so user friendly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

SR

Simone R.

Fullstack Web Developer

> "Sometimes their service for automatic detection of domain owners is blocked by firewalls."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

BL

Bianca L.

Human Resources Generalist

> "how easy it is to use!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

NM

Naeem M.

Digital Strategist

> "lousy rules and no loyalty to a 4+ year old client."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

DN

Debbie N.

Manager

> "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686)

PS

Prathiksha S.

Marketing Associate

> "The platform lacks email templates options which could be increased."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329)

JM

Jones M.

CTO

> "They also have a good deliverability."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

Vishal M.

Seo Executive

> "Not for the beginners, you must need to learn about email marketing before using this software."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648)

SR

Simone R.

Fullstack Web Developer

> "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

JW

Jennifer W.

Paranormal tour guide

> "An improper size wouldn't bother me as much as the constant adjustment."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476)

FC

Fabien C.

Webmaster

> "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management of lists..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608)

BM

Bradley M.

Owner

> "Big mistake in signing up, won't ever go back, even if they offered a free top tier account."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341)

MT

Mark T.

Owner

> "Good reply rate."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

VR

Verified Reviewer

CEO

> "Here are a few things that it falls short in when compared to other mass emailers:1."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

MT

Mark T.

Owner

> "easy to use."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

AK

Alisha K.

Sales And Marketing Specialist

> "The server's response time is excruciatingly slow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

VR

Verified Reviewer

Sales Development Representative

> "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being filtered..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515)

Arika N.

Manager

> "Email auto-response fails at time"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

EB

Ewa B.

Marketing Team Lead

> "It is simple to engage with our customers seamlessly with Mailjet."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818)

EV

Estelle V.

Digital Manager

> "Not easily integrable with other CRM solutions."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

Karem M.

Press Relations

> "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739)

BD

Bruno D.

Freelance

> "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227)

PT

Pierpaolo T.

Digital Marketer

> "I like the email verification features"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404)

VR

Verified Reviewer

CEO

> "There is zero care factor about resolution and response times are shocking. "

[See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744)

VR

Verified Reviewer

CEO

> "The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

SW

San W.

Operation manager

> "Emails were missing delivery randomly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Liam K.

Digital Marketing Lead

> "Super easy to set up to start sending transactional emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

SW

San W.

Operation manager

> "Some emails were delayed quite a bit."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Arika N.

Manager

> "Mailjet offers a decent number of service at a pocket friendly pricing plans."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

MS

Mario S.

Engineer

> "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261)

AK

Alisha K.

Sales And Marketing Specialist

> "I use Mailjet's professional servers and am very pleased with the rate of mail delivery."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

SW

San W.

Operation manager

> "Mailjet, don't bother to ask me to contact you to work anything out."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

NM

Nicolas M.

CEO

> "The price is definitely very cheap for the value."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6096421)

JH

Jack H.

Marketing Manager

> "So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2304363)

EV

Estelle V.

Digital Manager

> "Easy to implement, a drag and drop editor is available to create emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

Alexandra N.

CEO

> "Connecting our domain was problematic, and email automation is only available to premium users."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169)

[View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/)

TS

Thea S.

Freelancer

> "Increasing our email engagement aims at utilizing the customer data we already have to build a hyper-targeted segments to..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6312907)

DJ

Doug J.

Principal, Author, Publisher

> "Only about 66% of my recipients actually do open the mail and I suspect that's because they're the message on cheri..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488)

OR

Oscar R.

Owner

> "What i like most is the professional look for my emails."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6885914)

DJ

Doug J.

Principal, Author, Publisher

> "Organizing addresses can be cumbersome, copying from a previous list to a new one."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488)

FR

Franco R.

President

> "This makes DirectMail an excellent service for mass mailing"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6816865)

AM

Andy M.

owner

> "Nothing really jumps out as being difficult or hard to work out, in fact I cannot think of a single thing they could do to..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6857362)

LG

Luc G.

Creative industry initiator

> "Simple and straightforward, great UI, awesome and hasslefree software!"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6886373)

RH

Robert H.

Owner

> "After switching my platforms on other operating systems I couldn\`t use it anymore."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455)

JR

John R.

admin

> "I love the support I get from \[sensitive content hidden\] , everytime I need help. "

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7033618)

MF

Michael F.

Cinematographer and Career Coach

> "I have to struggle to come up with something."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6201642)

DJ

Doug J.

Principal, Author, Publisher

> "Help people proved very helpful a few years back when I was trying to install my smtp Account."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488)

AK

Andrew K.

Managing editor

> "One or two people on an opt in mailing list can hit the spam button and I am threatened with a warning that I am sending..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___3391801)

Mark L.

Lay Pastor

> "There's a really elegant mixture of cloud-based services (the email sending and report viewing) and native application."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6126789)

MR

Marco R.

Web Developer

> "Not so easy to customize."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6080102)

FR

Franco R.

President

> "Support is efficient and updates come regularly."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6816865)

SP

Sheri P.

HSE Manager

> "Not used enough at my organization to warrant training and cost"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4177266)

AB

Andrei B.

Branch Manager

> "Automation for you campaigns saves you a lot of time and is a great feature that all email marketing apps should have."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750)

AR

Abdelaziz R.

Social Media Manager

> "Customer service is difficult to reach when needed!"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4105630)

VR

Verified Reviewer

CEO

> "Some of the key features and benefits of Direct Mail include:- Easy to use and intuitive interface: Direct Mail's..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4558778)

SA

Sayre A.

Author

> "There aren't many cons to this software, but one that does stand out for my use is that the open rate percentage and click..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2877302)

AB

Andrei B.

Branch Manager

> "Optimizing the emails for mobile view is a must nowadays and Direct Mail does this without any troubles."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750)

RJ

Rajesh J.

Business Owner

> "Currently we are not able to have put the excel format inside the body of the campaign."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2872490)

JH

Jason H.

REALTOR

> "Easy contact management"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7005675)

SA

Sayre A.

Author

> "It keeps me from obsessing over things which can sometimes cause me to nit pick something that doesn't need to be picked at."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2877302)

JH

Jason H.

REALTOR

> "Easy to use"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7005675)

SK

Stephen K.

Editor & Publisher

> "They really come after you when you violate their spam criteria. "

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2889639)

RH

Robert H.

Owner

> "Has a lot of features that ease my workflow."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455)

DP

Dave P.

Global PR Director

> "it does crash at least once a week, but that's the only downside."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2872392)

RH

Robert H.

Owner

> "Extremely fast for editing and creating the email campaigns."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455)

BL

Bill L.

Owner

> "Difficult to understand layout schema."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2275600)

AB

Andrei B.

Branch Manager

> "Managing the contacts is easy, importing them easy and sending the email easy again."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750)

JB

Jeni B.

Director of Marketing and Communications

> "Customer Service when you have a problem."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2642675)

JA

Joseph A.

IT Expert

> "Direct Mail has incredible features that make email marketing so good."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6298189)

AM

Andrea M.

owner

> "really hard to find something I don't like"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2871851)

[View Reviews](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

## User interface

4.22 (455)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)

4.78 (162)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailjet

Top features

38/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   Workflow Automation
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/130105/Mailjet/#features)

Direct Mail

27/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   Workflow Automation
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/128355/Direct-Mail/#features)

### Recognition

Mailjet is recognized as a top-rated tool in 1 Capterra Shortlist reports

Direct Mail

Best Value Email MarketingSoftware (2022) 

### Deployment & support

Mailjet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Direct Mail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailjet

-   By Sinch
-   Located in Belgium
-   Founded in

Direct Mail

-   By e3 Software
-   Located in United States
-   Founded in 2002

## Popular Comparisons

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

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[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

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4.2

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[View full comparison](https://www.capterra.com/compare/130105-202338/Mailjet-vs-Gmail)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

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4.6

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[View full comparison](https://www.capterra.com/compare/110228-128355/MailChimp-vs-Direct-Mail)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$17/month

Price

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4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-130105/MailChimp-vs-Mailjet)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/)

$15/month

Price

$9/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/128355-132996/Direct-Mail-vs-brevo)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,318)](https://www.capterra.com/p/136603/MailerLite/reviews/)

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Price

$12/month

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130105-136603/Mailjet-vs-MailerLite)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,318)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$15/month

Price

$12/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/128355-136603/Direct-Mail-vs-MailerLite)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$17/month

Price

$12/month

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-130105/Constant-Contact-vs-Mailjet)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$15/month

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$12/month

4.6

Features

4.2

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-128355/Constant-Contact-vs-Direct-Mail)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$17/month

Price

$15/month

4.2

Features

4.5

4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/79367-130105/ActiveCampaign-vs-Mailjet)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$15/month

Price

$15/month

4.6

Features

4.5

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-128355/ActiveCampaign-vs-Direct-Mail)