# Compare Direct Mail vs Mailbird 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Direct Mail and Mailbird based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/128355-160517/Direct-Mail-vs-Mailbird

---

# Direct Mail vs Mailbird Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Direct MailMailbird2/4 selected

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.8 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

[## Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.8 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [162 reviews](#user-reviews)

Positive

157

Neutral

5

Negative

0

[## Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

Starting Price

$2.28/year

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.1

Reviews Sentiment

Based on [394 reviews](#user-reviews)

Positive

347

Neutral

11

Negative

36

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,865 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

4.7

Inbox Management

4.8

Email Monitoring

NA

Access Controls/Permissions

NA

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

NA

Inbox Management

4.4

Email Monitoring

4.4

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.8

User reviews[162](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.8

Customer support

4.7

User satisfaction

4.4

User reviews[394](https://www.capterra.com/p/160517/Mailbird/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$2.28Per User, Per Year

-   Free version
-   Free trial

Best for

Best for

Individuals and small- to medium-sized businesses and organizations looking to expand their reach via easy-to-use email marketing.

Best for

Anyone that has Windows PC, has more than one email address. The customers who have reported great success with the tool, have been small business owners, solopreneurs, freelancers, and Marcomms!

## User reviews

Pros & cons

TS

Thea S.

Freelancer

> "Increasing our email engagement aims at utilizing the customer data we already have to build a hyper-targeted segments to..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6312907)

DJ

Doug J.

Principal, Author, Publisher

> "Only about 66% of my recipients actually do open the mail and I suspect that's because they're the message on cheri..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488)

FR

Franco R.

President

> "This makes DirectMail an excellent service for mass mailing"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6816865)

DJ

Doug J.

Principal, Author, Publisher

> "Organizing addresses can be cumbersome, copying from a previous list to a new one."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488)

OR

Oscar R.

Owner

> "What i like most is the professional look for my emails."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6885914)

AM

Andy M.

owner

> "Nothing really jumps out as being difficult or hard to work out, in fact I cannot think of a single thing they could do to..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6857362)

FR

Franco R.

President

> "Support is efficient and updates come regularly."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6816865)

RH

Robert H.

Owner

> "After switching my platforms on other operating systems I couldn\`t use it anymore."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455)

LG

Luc G.

Creative industry initiator

> "Simple and straightforward, great UI, awesome and hasslefree software!"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6886373)

MF

Michael F.

Cinematographer and Career Coach

> "I have to struggle to come up with something."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6201642)

JR

John R.

admin

> "I love the support I get from \[sensitive content hidden\] , everytime I need help. "

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7033618)

AK

Andrew K.

Managing editor

> "One or two people on an opt in mailing list can hit the spam button and I am threatened with a warning that I am sending..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___3391801)

DJ

Doug J.

Principal, Author, Publisher

> "Help people proved very helpful a few years back when I was trying to install my smtp Account."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488)

MR

Marco R.

Web Developer

> "Not so easy to customize."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6080102)

Mark L.

Lay Pastor

> "There's a really elegant mixture of cloud-based services (the email sending and report viewing) and native application."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6126789)

SA

Sayre A.

Author

> "There aren't many cons to this software, but one that does stand out for my use is that the open rate percentage and click..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2877302)

JA

Joseph A.

IT Expert

> "Direct Mail has incredible features that make email marketing so good."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6298189)

SP

Sheri P.

HSE Manager

> "Not used enough at my organization to warrant training and cost"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4177266)

AB

Andrei B.

Branch Manager

> "Automation for you campaigns saves you a lot of time and is a great feature that all email marketing apps should have."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750)

RJ

Rajesh J.

Business Owner

> "Currently we are not able to have put the excel format inside the body of the campaign."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2872490)

VR

Verified Reviewer

CEO

> "Some of the key features and benefits of Direct Mail include:- Easy to use and intuitive interface: Direct Mail's..."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4558778)

SA

Sayre A.

Author

> "It keeps me from obsessing over things which can sometimes cause me to nit pick something that doesn't need to be picked at."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2877302)

AB

Andrei B.

Branch Manager

> "Optimizing the emails for mobile view is a must nowadays and Direct Mail does this without any troubles."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750)

AR

Abdelaziz R.

Social Media Manager

> "Customer service is difficult to reach when needed!"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4105630)

JH

Jason H.

REALTOR

> "Easy contact management"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7005675)

SK

Stephen K.

Editor & Publisher

> "They really come after you when you violate their spam criteria. "

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2889639)

JH

Jason H.

REALTOR

> "Easy to use"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7005675)

DP

Dave P.

Global PR Director

> "it does crash at least once a week, but that's the only downside."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2872392)

RH

Robert H.

Owner

> "Has a lot of features that ease my workflow."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455)

AM

Andrea M.

owner

> "really hard to find something I don't like"

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2871851)

RH

Robert H.

Owner

> "Extremely fast for editing and creating the email campaigns."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455)

BL

Bill L.

Owner

> "Difficult to understand layout schema."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2275600)

AB

Andrei B.

Branch Manager

> "Managing the contacts is easy, importing them easy and sending the email easy again."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750)

JB

Jeni B.

Director of Marketing and Communications

> "Customer Service when you have a problem."

[See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2642675)

[View Reviews](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

AR

Azizur R.

Network Operator

> "It works with both Windows and macOS.I can complete tasks quickly because to the clear and simple UI and the abundance of keyboard..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492)

SM

Sam M.

Executive

> "For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly and..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350)

GP

Giacomo P.

Sales

> "With Mailbird I can manage both mail and other very useful apps for my work from a single program without having to always change..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075282)

SM

Sam M.

Executive

> "There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350)

AR

Azizur R.

Network Operator

> "I can handle several email accounts from one location using MailBird, a desktop email client."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492)

OD

Olena D.

Kunstlerin

> "However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be rated..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155)

WP

Wiktor P.

Educator

> "I hold mail managment, organization, delivery status, character of notifications in a high regard."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738)

WLD

W Lawrence D.

CEO

> "They will send you a GPT response that has nothing to do with your question or the person answering cannot speak English or is not..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871)

BD

Bill D.

Digital Marketer

> "I like a unified email account that consolidates all my Gmail accounts in one place."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307)

OD

Olena D.

Kunstlerin

> "After 9 months, they started extorting money."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155)

Rafa M.

audio technical

> "It greatly streamlines the task of managing my professional contacts on a day-to-day basis."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4893307)

ES

Erika S.

Owner

> "I also find the Chrome and facebook integrations glitchy - when I had them integrated and would open a link in Mailbird, I could..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263)

CN

Cameron N.

Owner

> "Love that it's simplified, love that I can customize and add other communication apps like Teams, Slack, etc. but it needs less..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852)

GC

Gerald C.

General Manager

> "The only way to get these stuck emails to send is to press Ctrl+Shift, click on hamburger menu, then click on debug, the program..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530)

BD

Bill D.

Digital Marketer

> "I like the integration with Evernote and Facebook helps my productivity."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307)

EL

Elias L.

CEO

> "In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526)

EL

Elias L.

CEO

> "The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526)

BD

Bill D.

Digital Marketer

> "Currently, I have spam coming to me from different variations of @xxxxxxxxxxxxxxfacebookmailcom."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307)

NP

Nicolas P.

IT Manager

> "Easy to use, quick install, quick manegement and small price"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6742356)

WP

Wiktor P.

Educator

> "Search/filter feature is definately the worst part of MailBird."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738)

JB

Juanita B.

Owner

> "Easy to read and set up, able to display emails in the order that is best suited to you."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6197195)

GR

Gary R.

O/O

> "The emails keep returning and I have to go through hoops to TRY and delete them."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4894822)

CmH

Clément H.

Business owner

> "I especially like the mailboxes management that lets us monitor our different mailboxes in one glance."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907)

WLD

W Lawrence D.

CEO

> "You will have to ask your question 3-4 times before they actually read it and answer you. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871)

JD

Jelle D.

Software Engineer

> "MailBird works amazing, it has great features to customize your mailbox and has never let me down."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3525688)

RR

Rishi R.

CEO

> "To the founders reading this review - this is not how you become a successful tech company!"

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6796293)

JP

James P.

retired

> "I like all the storage files this email has."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337)

JV

Joel V.

\-

> "Unhonest company attitude in unilaterally changing the conditions under which they made the sale."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6039859)

AR

Abdelaziz R.

Social Media Manager

> "Navigation is very smooth, and it integrates many 3rd party applications to go along with Windows."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4140296)

SE

Sarah E.

occupational therapist

> "On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as the..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331)

BK

Beta K.

founder

> "Overall, Mailbird is a useful email client for users who want to manage their email accounts from a single application."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189)

MD

Martyn D.

Tech Support

> "It is no longer honouring the lifetime licenses."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6142674)

CB

Cory B.

COO

> "I was excited to test new versions and use 3.0."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6006143)

CmH

Clément H.

Business owner

> "The text processing is also quite catastrophic with erratic behaviour when it comes to formatting the text. But after all, why not?"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907)

Greg B.

National Sales Manager

> "Easy to setup and handles more than one email account."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6097952)

GC

Gerald C.

General Manager

> "The fact that there appears to be an inherent problem with the SMTP portion of this program, been like this since day one and the..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530)

JP

James P.

retired

> "Overall, it has been pretty much maintenance free."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337)

WLD

W Lawrence D.

CEO

> "Tech support is useless. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871)

RE

Roman E.

Data Engineer

> "I use it for my work and my private account and it is very helpful to see both of them in one app."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770)

GC

Gerald C.

General Manager

> "Bad, we own 6 or more seats of the business version and this is happening on all the seats."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530)

EL

Elias L.

CEO

> "As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526)

VR

Verified Reviewer

Nope

> "They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade to..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

OG

Olivier G.

CTO

> "My overall satisfaction is at the lower average I fortunately didn't uninstall Thunderbird that keep history not reachable in..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___3318562)

JS

John S.

Manager

> "unstable, support enquiry leads to end user fault - not cool."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218)

VR

Verified Reviewer

Landing Page Designer

> "I also love their mail tracking, when someone has opened your email already."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605)

SE

Sarah E.

occupational therapist

> "In general when it works it is a good product, but it does not work consistently and is not reliable."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331)

BK

Beta K.

founder

> "It has a user-friendly interface and integrates with a number of popular productivity tools."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189)

VR

Verified Reviewer

Nope

> "Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

VR

Verified Reviewer

CEO

> "I found this software very interesting and helpful for email marketing and management."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3831164)

Ninos M.

Creative

> "Not able to customise the display font-size.. (not Email typography)"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612)

JW

Jenny W.

Office Manager

> "Mailbird saves me so much time by having everything I need all in one place!"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4288981)

CN

Cameron N.

Owner

> "as an app option! Stop with Google crap!"

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852)

RE

Roman E.

Data Engineer

> "It does a great job of managing multiple accounts."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770)

VR

Verified Reviewer

Nope

> "They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help you..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

VL

Victor L.

Developer

> "Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2985065)

VR

Verified Reviewer

Nope

> "I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

Leander Jackie G.

Owner

> "It integrates well with most external apps and there is really no deep learning curve. Plus, the themes are pleasant and not..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3254502)

CM

Chris M.

Creative Director/President

> "I was in a pinch, the email client software I was using had a glitch which I couldn't easily fix. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2958610)

ME

Matthew E.

Founder

> "I also love how you can see when people have received and opened an email so your not guessing whether they have read it when..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2998946)

VR

Verified Reviewer

Nope

> "Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

VR

Verified Reviewer

Landing Page Designer

> "Filtering email is sooo easy with Mailbird."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605)

Masturah D.

Administrative Assistant

> "Some of the email server is not working well with this software."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3022907)

SW

Sandra W.

HR Consultant

> "Ease of use, very adaptable to my needs, and it is very easy to organize my emails"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3563867)

VR

Verified Reviewer

Nope

> "It’s not a business and I don’t need business features or to pay for a business plan bc"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

PM

Peter M.

executive

> "It has all the features that are important for me as I manage more email accounts."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3240612)

JS

John S.

Manager

> "horrible, frustrating, waste of time, waste of money."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218)

Spyridon Z.

Electrical Engineer

> "It allows you to use it on up to 3 devices"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3279042)

RW

Richard W.

Ecommerce Specialist

> "Syncing between computers is a little tricky."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3065822)

DB

David B.

Principal Consultant

> "I am able tosee all of my email messages in one place and if I took the time to set it up have the correct signatures for each..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2346928)

SF

Stan F.

Principal

> "THis is all I get: "I have thoroughly investigated the log.log files that you have provided and it seems for some reason Mailbird..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406)

ES

Erika S.

Owner

> "I like the interface overall."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263)

Syed H.

Digital Director

> "Chrome app shows only 1 page we cant add multiple pages like how we use on chrome browser."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2562693)

Tito M.

CEO & Founder

> "It's a very good mailbox client."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3765158)

SF

Stan F.

Principal

> "I understand how frustrating this is not to be able to use your calendar within Mailbird, and I would like to apologise for all..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406)

Ninos M.

Creative

> "It's easy to manage multiple email accounts (Google, Hotmail, and SMTP..)"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612)

TD

Tom D.

Owner

> "Upon arrival in the U.S.A., there were difficulties with sending, deleting emails, and with customer service."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2749285)

ST

Sarah T.

Marketing Manager

> "Mailbird makes this easy."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4192238)

SH

Stewart H.

ceo

> "A waste of many man hours, I am exhausted trying to debug, write mail bird tickets , running outlook"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2344899)

CM

Chris M.

Creative Director/President

> "Easy to set up for both POP3 and IMAP email systems and saved me a lot of headaches."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2958610)

SF

Stan F.

Principal

> "THe inability to get the level of attention to resolve such a critical issue is not acceptable. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406)

[View Reviews](https://www.capterra.com/p/160517/Mailbird/reviews/)

## User interface

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)

4.78 (162)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)

4.36 (394)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Direct Mail

Top features

25/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/128355/Direct-Mail/#features)

Mailbird

14/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/160517/Mailbird/#features)

### Recognition

Direct Mail

Best Value Email MarketingSoftware (2022) 

Mailbird is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Direct Mail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mailbird

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Direct Mail

-   By e3 Software
-   Located in United States
-   Founded in 2002

Mailbird

-   By Mailbird
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/)

$15/month

Price

$0

4.6

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/128355-202338/Direct-Mail-vs-Gmail)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

vs

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/)

$2.28/year

Price

$0

4.3

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/160517-202338/Mailbird-vs-Gmail)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$15/month

Price

$13/month

4.6

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-128355/MailChimp-vs-Direct-Mail)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$2.28/year

Price

$7/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/160517-247901/Mailbird-vs-Google-Workspace)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

$15/month

Price

$9/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/128355-132996/Direct-Mail-vs-brevo)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

vs

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,451)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

$2.28/year

Price

Contact vendor for pricing

4.3

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/160517-227138/Mailbird-vs-Microsoft-Outlook)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$15/month

Price

$12/month

4.6

Features

4.2

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-128355/Constant-Contact-vs-Direct-Mail)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$2.28/year

Price

$13/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-160517/MailChimp-vs-Mailbird)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$15/month

Price

$10/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/128355-136603/Direct-Mail-vs-MailerLite)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

$2.28/year

Price

$9/month

4.3

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-160517/brevo-vs-Mailbird)

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$15/month

Price

$15/month

4.6

Features

4.5

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-128355/ActiveCampaign-vs-Direct-Mail)

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$2.28/year

Price

$12/month

4.3

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-160517/Constant-Contact-vs-Mailbird)