Capterra Logo
Helping businesses choose better software since 1999

Direct Mail vs Mailbird: Which is a better fit?

Updated on November 10th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 10,970 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
4.8
Inbox Management
4.8
Access Controls/Permissions
NA
Campaign Analytics
3.9
Spam Blocker
4.5
% Fit
Missing features
Feature ratings
Email Distribution
NA
Inbox Management
4.4
Access Controls/Permissions
NA
Campaign Analytics
NA
Spam Blocker
NA
User satisfaction
4.8
User reviews158
Ease of use
4.8
Functionality
4.6
Value for money
4.8
Customer support
4.7
4.4
User reviews392
Ease of use
4.5
Functionality
4.3
Value for money
4.4
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Yearly subscription
Free version
Free trial
Best for

Individuals and small- to medium-sized businesses and organizations looking to expand their reach via easy-to-use email marketing.

Anyone that has Windows PC, has more than one email address. The customers who have reported great success with the tool, have been small business owners, solopreneurs, freelancers, and Marcomms!

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-37f0c86a-3b66-4c62-0b5a-08d8811dc09f
David M
Disabled Tech Blogger
5.0

David M.: My name is David. I'm a tier two support technician working in the IP field. And Mailbird, I give five stars. I use Mailbird daily to take care of not only my email tasks, but my calendar, my social media integration and attachments, and also my aggregate news feed, so I can keep up with the day's trends, news stories, contacts, and electronic mail transactions. My favorite feature with Mailbird is the universal inbox. It doesn't matter if my account is on Google, Microsoft, Yahoo, Outlook, ProtonMail, whatever it may be, wherever I may have an email account, I can have all my aggregate email come into a single unified box. So I know how much email I have, who it's coming from and have a consolidated way to respond to it in a concise, clear, and organized manner. The thing on Mailbird that I least like is the fact that you cannot reposition the social media taskbar.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
160517 video thumbnail}
1 Video
128355
5 screenshots
160517
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Direct Mail

Top Features
25/45
  • Access Controls/Permissions
  • Alerts/Notifications
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Data Recovery
  • Email Monitoring
  • Mobile App
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Support Ticket Management
  • Tagging
  • Workflow Management
  • Activity Dashboard
  • API
  • Archiving & Retention
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Inbox Management
  • Multiple User Accounts
  • Reporting/Analytics
  • Response Management
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Third-Party Integrations
  • Whitelisting/Blacklisting
See All features
Hide Email Management Software Features -

Mailbird

12/45
Show Email Management Software Features +

Direct Mail

  • Best Value Email Marketing
    Software (2022)

Mailbird

--

Direct Mail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mailbird
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Direct Mail
  • By e3 Software
  • Located in United States
  • Founded in 2002
Mailbird
  • By Mailbird
  • Located in United States
  • Founded in 2012
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: