Genesis Chiropractic Software vs Jane: Which is a better fit?

Shanna: Hi, my name is Shanna, I am a chiropractic assistant, we are a small town chiropractic office, and as of right now, Genesis, we give it a five out of five rating. Before Genesis, we had the ChiroTouch cloud system. The reason why we switched was the lack of assistance we got with needing help with our help tickets, billing didn't seem to go through smoothly ever, and our patients didn't like the messaging system. We chose Genesis because they offer a self-service system or a full-service system. We chose to go with the full-service system because now we get a whole team that helps with our billing and it makes everyday flow go a lot better. Our patients really appreciate having an updated balance, and it makes online check-in a lot easier. We are also able to use an app, and patients love the forms that they get online before they come in. Getting started with Genesis was really easy. They make sure to do a lot of check-in calls, they also set up a lot of meetings to make sure everything is going smoothly, and they're available anytime we need anything. For anybody looking into Genesis for their own practice, we would definitely recommend it. Like I said, we were really intrigued with the full-service system for our billing, especially if you're a small office and one person just isn't enough anymore. And the fact that we can be on any device anywhere, setting a patient up at a baseball game or at the mall has been really convenient, being able to grow our practice anywhere we are.

Nicole: Hi, I'm Nicole. I am a doctor of physical therapy, and I am the owner and founder of Body and Motion Physical Therapy and Wellness. I have a very small practice with three other doctors of physical therapy who work with me, and I would rate JaneApp a five out of five. Before using JaneApp, we were using a program called HoneyBook and it just wasn't EMR-friendly enough for us. It wasn't HIPAA-compliant, so we switched over to JaneApp and we've absolutely loved the abilities that JaneApp has for our practice. The reason why we chose JaneApp in our practice is because it has a really simple online booking system for all of our clients to go online and book. It also has the ability to take payment at the time of service, and as a cash practice, this is really important to us. So all of the portals are right there for our clients to pay and for us to have all the reporting at the end of the day. Speaking of reporting, we also love the ability that we can recapture lost visits and we can go into that report tab and see all of the clients who we haven't seen recently so we can reach out to them. Jane has so many features where it's everything all in one, and we don't have to have multiple programs. We can just rely only on Jane for absolutely everything we need at our practice. JaneApp was really easy to get started with because they have a whole library of videos on their website that help you with everything. And I'll admit, I call them very often, and it's not because there's tech issues, it's because sometimes I'm not super tech-friendly and their customer service is 10 out of 10. They're always so easy to reach, so friendly, and absolutely help me every single time. I would absolutely suggest if you are thinking about getting Jane, it is the best EMR system. Just do it. You can hop on a phone call with them, or what I did is I did a demo with them. And as soon as I did a demo, I absolutely loved it. So my advice is if you're thinking about an EMR system and you are a therapist, you should do it.