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Bazaarvoice vs Yotpo: Which is a better fit?

Updated on January 12th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,430 reviews from Review Management users.
% Fit
Not enough reviews
Feature ratings
Review Request
4.4
Negative Feedback Management
4.5
Review Monitoring
4.3
Response Management
3.8
Review Notification
4.6
% Fit
Not enough reviews
Feature ratings
Review Request
4.6
Negative Feedback Management
4.8
Review Monitoring
4.8
Response Management
4.5
Review Notification
4.7
User satisfaction
4.3
User reviews32
Ease of use
3.9
Functionality
4.1
Value for money
3.4
Customer support
4.0
4.6
User reviews365
Ease of use
4.4
Functionality
4.4
Value for money
4.0
Customer support
4.5
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Retailers and brands who are seeking to have total control to collect, display, and distribute text and visual user-generated content (UGC) across the customer journey.

Yotpo helps more than 30,000 brands like Princess Polly, Rothy’s, Moroccanoil, and Steve Madden build stronger customer relationships that drive long-term retention.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-8078e420-6b5e-4a65-1e90-08dced758cf4
Stephanie S. S
Owner
4.0

Stephanie S.: Hi, I'm Stephanie. I'm the owner of healed-ish, and I give Yotpo a 4 out of 5. Before I used Yotpo, I tried Judge.me, and the functionality was okay. I kind of took an opportunity to test them both. I think Judge.me had a 30-day free trial or something like that. And so when that was over, I tried Yotpo, and I just liked the integration with Yotpo better. I liked the customization that I was able to use at the time. When I first integrated it, I wanted to get a carousel of reviews on my website and they were able to do that. The customer service actually worked with me a little bit to get it to sit on my website where I wanted it to, so I just really appreciated the extra effort that they put into customer satisfaction. Getting started was really simple. I actually have Yotpo integrated on my Shopify store, so once I downloaded the app into my store, I was able to communicate with Yotpo's customer service team if I had any questions. But, yeah, it was really simple to set up, kind of plug-and-play-type thing to get the things that I knew about that I wanted. And then like I said, there was some additional... I wouldn't call it quite customization, but there was some additional assistance that they gave me so that the reviews sat on my website without dead space at the top and the bottom so that it just looked nicer on the site, and they were able to tweak that for me. That was something they had to do on the back end rather than something I was able to do myself. I'd say with all of the things that you have to manage with a store, having platforms that are easy to work with is really a plus. So that's one of the reasons that I really recommend Yotpo. We have as... I'm a solopreneur, so there are a million things that we have to do at once, and you want the systems that you use to be as simple but functional as possible, and I definitely think that Yotpo is both of those things.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

Bazaarvoice

15/50
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Campaign Management
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • CRM
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Email Management
  • Feedback Management
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Language
  • Multi-Location
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Review Badge Management
  • SEO Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Dashboard
  • Email Reminders
  • Engagement Tracking
  • Negative Feedback Management
  • Performance Metrics
  • Purchasing & Receiving
  • Ratings/Reviews
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • SMS Messaging
  • Social Media Integration
  • Website Integration
See All features
Hide Review Management Software Features -

Yotpo

Top Features
29/50
Show Review Management Software Features +
Bazaarvoice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Yotpo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bazaarvoice
  • By Bazaarvoice
  • Located in United States
Yotpo
  • By Yotpo
  • Located in Israel
  • Founded in 2010
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