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Bazaarvoice vs Shopper Approved: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 3,452 reviews from Review Management users.
% Fit
Not enough reviews
Feature ratings
Review Request
4.4
Negative Feedback Management
4.5
Review Monitoring
4.3
Response Management
3.8
Review Notification
4.6
% Fit
High performer
Feature ratings
Review Request
4.9
Negative Feedback Management
4.8
Review Monitoring
4.9
Response Management
4.9
Review Notification
4.9
User satisfaction
4.3
User reviews32
Ease of use
3.9
Functionality
4.1
Value for money
3.4
Customer support
4.0
4.9
User reviews129
Ease of use
4.8
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Retailers and brands who are seeking to have total control to collect, display, and distribute text and visual user-generated content (UGC) across the customer journey.

As a Google Review Partner, Shopper Approved offers the only Amazon-style Traffic & Conversion Suite with Reviews, Q&A, Website Security, and more that give you powerful search and conversion results.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-24d0a7b1-a1a1-46dc-6109-08d92c6be272
Blake B
Ecommerce & Consumer Products Manager
5.0

Blake B.: My name is Blake. I'm an Ecommerce Consumer Products Manager in the mining and metals industry. And I give Shopper Approved a five out of five. For more reviews like this, click below. Prior to Shopper Approved, we did a demo of Trustpilot. And Trustpilot's great, we liked it a lot, but sometimes the integration would fail. We use big e-commerce site, and we really wanted to make sure that reviews were always there and showing up, especially with syndications across platforms. When we switched to Shopper Approved, we found we didn't have any more of the integration issues and have nearly 100% uptime. After a trial of Trustpilot, we decided to try Shopper Approved. Honestly, the onboarding experience was amazing. The reps were very knowledgeable, both charismatic and technical, and they were able to get us set up in no time. We quickly saw how the reviews showing up on our website had a great impact on our sales and decided to sign up right there and then. Integration and onboarding with Shopper Approved was that simple. Like I previously mentioned, the reps were incredibly helpful and knowledgeable, especially when it came to the integration with our big commerce store. We gave the reps limited access to our accounts, such as social media for syndication or the big commerce store for the reviews to show up. And they worked their magic inside of it. It was done within 24 hours after giving them access. And to this day, they haven't had to get back in there. My recommendation if you're considering Shopper Approved is don't wait. They offer a free trial. And the earlier you start getting reviews on your websites and across various platforms like Google, [inaudible 00:01:39], et cetera, the faster you'll start getting credibility. Start now. Don't wait to start getting reviews. You'll thank me later.

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179680 video thumbnail}
1 Video
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

Bazaarvoice

15/50
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Campaign Management
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • CRM
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Email Management
  • Feedback Management
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Language
  • Multi-Location
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Review Badge Management
  • SEO Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Dashboard
  • Email Reminders
  • Engagement Tracking
  • Negative Feedback Management
  • Performance Metrics
  • Purchasing & Receiving
  • Ratings/Reviews
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • SMS Messaging
  • Social Media Integration
  • Website Integration
See All features
Hide Review Management Software Features -

Shopper Approved

Top Features
32/50
Show Review Management Software Features +

Bazaarvoice

--

Bazaarvoice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Shopper Approved
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bazaarvoice
  • By Bazaarvoice
  • Located in United States
Shopper Approved
  • By Shopper Approved
  • Located in United States
  • Founded in 2010
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