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Microcall is highly scalable and can serve businesses of all sizes. Medium to large enterprise tend to derive the most value from the solution.
Tableau empowers people throughout the organization to easily ask and answer questions of their data with intuitive, AI-powered tools to make better business decisions every day.
Their support is outstanding and probably one of the best vendors we work with. Microcall reports are very simple to use that it makes it easy to roll out to managers.
Let me begin by saying that after a mere 22 years of using this software, I think I can rightly criticize and not worry about being PC.
Easy to use, innovative technology that makes it easy to track and bill users. Customer service is the best in the business.
Microcall is a leader in the in the call accounting industry, and I can't think of anything I'm unhappy about with this product.
Ease of use and the amazing Tech Support when assistance is required.
Past the halfway point and have not even gotten to the (NEW) web-based dash board. Fire this goldfish up and start monitoring you phone traffic in real time.
I like the fact it supports a vast range of platforms. Microcall is a very easy to deploy tool either locally or in the cloud.
Service interrupts, check you email. Can't sleep at night, get this software.
I enjoy using Tableau and recommend it over other data visualization tools due to the flexibility and the beautiful visualizations that can be made with it.
Large files takes a while to load and sometimes it will crash which is inconvenient. Since there is no auto-save function, you can lose your work if it crashes.
I have nothing but praise for the product. The support, stability, and quality of visualizations are all great.
However, support is terrible for this product and some of the versions are released with a few bugs. We will likely continue to this but it is imperfect.
Overall, Tableau is a fantastic program for getting automated reports created, published, and off your plate. The visuals are amazing and the subscriptions and alert system are my absolute favorite.
Statement: the old invoice needs to be paid. So although we have a written confirmation, that the invoice is cancelled, tableau didn't cancel and now we have no money and no license.
Good software with multiple interesting features and the ability to create attractive dashboards.
The Error messaging is ambiguous sometimes. There is also limited crosstabs which I don't like.
Raju R.: Good morning, Raju, Digital Ops Manager in Walmart. I give Tableau four out of five. Business problem plus, compare the metrics between its department and to the overall market. The most thing I like about Tableau is the highlighted part, I like most. The performance with the higher value come to the top and the lower performance come to the bottom with the highlighted things. That is the must I like. And another thing, it is easy to change between the tabs. That's what I liked. It loaded very slow. And when I tried to run some report, it keeps loading, loading, loading, and I have to close, and turn in again. That's the part I don't like.
Prioritize real-user-identified key features according to your needs to find your best fit.
Microcall
Top FeaturesTableau
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