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Resolver is used across a number of industries and business needs including financial institutions, healthcare, academic institutions, utilities, manufacturers, hospitality, high tech, retail & more.
All organization types. Dedicated solutions for multi-subsidiary organizations.
The personnel at Resolver has made the client experience a defining moment. SENSITIVE CONTENT], [SENSITIVE CONTENT], has been superb to work with and a good "partner/champion" for us.
After updating the risk content, the software will automatics refresh and will have to go through the list to find the risk I was updating.
Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options.
I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.
Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.
The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.
The loss of shortcut keys is a major inconvenience, and I really hope this feature is reintroduced in future updates.
We were very pleased with the customer service and the SaaS model was excellent for our needs.
Problem with some chars on the Swedish language version.
It was my decision to choose this tool unbelievable what it does - GRC practically for free... best solution at a fraction of the traditional price love it.
Can be priced when compared side by side to other similar services. Sometimes I had some trouble finding my way around.
ProcessGene software and service are so good that, for a long time, I didn't want to be the one to "out" this company. Once a GRC company gets too popular, it starts to go downhill.
Defining complex workflows took a lot of time when not using Multi-Org and the company charges more for Multi-Org.
Best tools, best service- very competitive price. I highly reccomend for ISO compliance.
Automated our Internal Audit process including risk assessment. Audit and personnel scheduling.
Resolver
Top FeaturesProcessGene GRC Software Suite
ProcessGene GRC Software Suite
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