# Compare Tebra vs TheraNest 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tebra and TheraNest based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129169-130400/Tebra-vs-TheraNest-Mental-Health

---

# Tebra vs TheraNest Features and Cost Comparison

Last updated June 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TebraTheraNest2/4 selected

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

[## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [1,371 reviews](#user-reviews)

Positive

1,015

Neutral

108

Negative

248

[## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

HS

KH

Based on [1,050 reviews](#user-reviews)

Positive

915

Neutral

85

Negative

50

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## Summary

* * *

Key features rated by users

Features selected based on 4,674 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

HIPAA Compliant

4.4

Therapy Notes

NA

Charting

3.8

EMR/EHR

3.7

Appointment Scheduling

3.8

82%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.5

Charting

4.5

EMR/EHR

4.2

Appointment Scheduling

4.3

User satisfaction

User satisfaction

3.9

User reviews[1,371](https://www.capterra.com/p/129169/Tebra/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.6

Customer support

3.7

User satisfaction

4.4

User reviews[1,050](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity.

Best for

Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities.

## User reviews

Pros & cons

FG

Freya G.

Administrative Staff

> "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688)

AR

Anu R.

APRN

> "There's little that I don't like about Tebra. When I open a new note and I pull down the drop down menu to open my template, I wish I could customize it so that I..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7159947)

Marina P.

CEO

> "Initially, Tebra presented itself as an all-in-one platform with appealing promises around practice management, EHR functionality, billing integration, and operational..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7150549)

AS

Angela S.

Billing

> "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the code..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366)

HM

Hemal M.

Attending Physician

> "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

Marina P.

CEO

> "As the CEO of a behavioral health organization, our overall experience with Tebra was extremely disappointing and operationally disruptive. While every healthcare..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7150549)

MM

Matt M.

Pedorthist

> "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records seamless."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366)

EW

Erin W.

PTSD Therapist and Medical Advocate, School Advocate

> "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. When I send..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800)

DS

Diane S.

Owner

> "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641)

JF

Julia F.

Not specifying

> "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the calendar..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

CF

Collette F.

Provider

> "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

Marina P.

CEO

> "What ultimately led us to leave the platform was not a single issue, but the cumulative effect of repeated operational problems combined with the inability to obtain..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7150549)

EB

Elise B.

physician

> "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients to..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

HM

Hemal M.

Attending Physician

> "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

AKT

Anish Kumar T.

Process Associate

> "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799)

HH

Hillary H.

Physician

> "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite that this..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

DT

Diana T.

Clinical Office Manager

> "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

BS

Betty S.

Office Manager

> "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually hear my..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402)

RH

Russell H.

Mr

> "Her professionalism, patience, and willingness to help have made a significant difference, ensuring that every step of the process is clear and manageable."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7172904)

EB

Eric B.

CEO

> "We sometimes experience glitches in the software, which can cause some frustration with some of our staff."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

SG

Stephen G.

Pediatric Neurologist

> "Great clinical notes/procedures etc outlay and secure patient records"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

EB

Elise B.

physician

> "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

SV

Shay V.

Medical Biller

> "Great for Billing insurance and managing patient accounts."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622)

JF

Julia F.

Not specifying

> "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

AL

Andrea L.

clinician

> "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972)

Marina P.

CEO

> "Leadership escalation efforts did not result in meaningful resolution or accountability."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7150549)

VR

Verified Reviewer

PMHNP

> "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user interface is..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791)

CB

Curt B.

Doctor of Chiropractic

> "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414)

CB

Coley B.

Administrator

> "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

RH

Robbie H.

Administrator

> "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure out what we..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705)

SG

Stephen G.

Pediatric Neurologist

> "Great coomunication with constant updates, new developments, changes, improvements etc"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

SR

Suzanne R.

Billing Coordinator

> "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

CB

Coley B.

Administrator

> "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless operation, and..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CN

Curtis N.

Practice Manager

> "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

SG

Stephen G.

Pediatric Neurologist

> "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

HH

Hillary H.

Physician

> "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

HR

Heidi R.

office manager

> "Most importantly, it allows me to focus more on my patients and less on administrative tasks."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478)

JB

Justin B.

Clinician

> "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

DT

Diana T.

Clinical Office Manager

> "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

MP

Monica P.

Psychiatric Nurse Practitioner

> "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

AM

Ali M.

Credentialing Executive

> "Tebra has been a solid platform for streamlining our daily operations."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484)

PB

Paula B.

PMHNP

> "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431)

DD

Debbie D.

Director

> "We've been billing off the Tebra platform for 10 years, Tebra University is great when we add new staff members."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7160289)

KS

Karen S.

Director of Operations

> "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from active..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544)

AC

Angelica C.

medical assistant

> "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444)

AM

April M.

office manager and biller

> "The billing side is more difficult to understand. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

SP

Satya P.

Physician

> "Good customer support, along with official resources, it has university, blogs and group of other users helping each other."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115)

CA

Chelsea A.

Owner

> "It is also difficult to offer a refund to patients for overpayment."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

AM

April M.

office manager and biller

> "I also believe it is easy for patients to read their medical records if they request them."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

VB

Vanessa B.

doctor

> "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box; sections..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204)

MAS

Mary Ann S.

APRN

> "Tebra offers several charting tools that are very helpful."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175)

KP

Karen P.

Founder

> "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047)

ME

Marcy E.

Billing and Jack of all trades

> "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373)

JP

Jonda P.

PMHNP B-C

> "The articles are difficult for me."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7170931)

CS

Christine S.

Speech pathologist

> "I am able to complete documentation easily."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

JB

Justin B.

Clinician

> "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it brings your..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

CC

CORALEE C.

Physician

> "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660)

RC

Roy C.

Behavioral Therapist

> "Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7131702)

CR

CHRISTOPHER R.

Nurse Practitioner

> "Trizetto put my EIN wrong in billing and I can't bill for several insurances. "

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568)

KW

Kate W.

Nurse Practitioner

> "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

KA

Kamala A.

Physician

> "then you get auto replies saying that the reply will get further delayed if you message repeatedly!"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

RB

Renee B.

Billing Manager

> "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969)

MD

Michelle D.

APRN, owner

> "There are not enough screening tools to come as standard within the specialty of psychiatry."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409)

SR

Suzanne R.

Billing Coordinator

> "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I needed to know."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

VR

Verified Reviewer

Office Manager

> "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which they..."

[See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728)

EB

Eric B.

CEO

> "Response time with customer support is great as well."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

KO

Katherine O.

Biller

> "We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6532893)

CN

Curtis N.

Practice Manager

> "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

KA

Kamala A.

Physician

> "EMR - each part of saop in a separate box, the template is very hard to work with"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

PL

Paul L.

PMHNP

> "was interested in helping me and my practice, but wasn't pushy."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7152847)

MJ

Mary J.

Owner Administrator

> "Unhappy with the experience, training was poor and assistance with issues is not as one would expect."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559)

CA

Chelsea A.

Owner

> "I usually get a response back within 24 hours of putting in a request."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

MS

Mariah S.

Nurse Practitioner

> "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that they sold..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258)

CS

Christine S.

Speech pathologist

> "It is easy to manage for schedule changes."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

NE

Ngozi E.

PMHNP

> "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a thick accent..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891)

SC

Susan C.

Psychiatric Mental Health Nurse Practitioner

> "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294)

MS

Michelle S.

CEO

> "I cannot view the claim form unless I set it to print."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6626969)

CF

Collette F.

Provider

> "Tebra has shown time and time again that they are a partner in our success."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

QM

Quinezsha M.

Student

> "My only dislike is not having access to all the features."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009606)

[View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

HS

Heather S.

General Manager

> "The client portal offered a convenient and secure way for clients to complete paperwork and communicate with providers. While there were some..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

AM

Antoinette M.

Clinical Program Coordinator

> "There are a lot of bugs and technical issues- often ones created when an unnecessary update is made- and it has cost our practice time and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

KH

Kamal H.

Psychologist

> "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I could..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

AM

Antoinette M.

Clinical Program Coordinator

> "Our practice is unique in that we do not bill insurance, and Theranest is not set up well for those who handle invoices in house."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

LM

Lavinia M.

Licensed Professional Counselor, Owner

> "I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of administration during a..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173625)

CR

Cathlene R.

Clinical Director

> "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use another way pf..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204)

HS

Heather S.

General Manager

> "The client portal was another valuable feature, allowing clients to complete forms, access documents, and communicate securely."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

JC

Jaylee C.

Owner

> "As my business expanded beyond traditional therapy into coaching, education, and digital programs, I found TheraNest wasn’t built for those..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272)

DJM

Dr. Joyce M.

Outpatient Therapist

> "Having the convenience of speaking with a live person is incredibly valuable, as it allows me to ask questions, receive clear guidance, and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7178763)

IO

Irina O.

Administrator

> "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is lacking in many..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521)

HS

Heather S.

General Manager

> "The platform made scheduling appointments, maintaining client records, and documenting sessions simple and organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

KH

Kamal H.

Psychologist

> "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I learned..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

CV

Chloe V.

Administrative and Billing Assistant

> "General Docs folders help keep documents organized, and the staff chat system makes communication easy."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643)

JG

Joesy G.

Office Manager

> "I wish it would save the info automictically sometimes I get going and forget to hit save in the midst of it all and lose everything I typed in!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

JG

Joesy G.

Office Manager

> "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

WM

Whitney M.

Therapist

> "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692)

MS

Melissa S.

Operations Director

> "I love the subscription model where we pay per client group and not per individual clinicians."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166)

MS

Melissa S.

Operations Director

> "The session/progress notes for the nurse practitioner is very limiting and did not meet our NP's needs."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166)

TH

Tyler H.

Psychologist

> "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

AM

Antoinette M.

Clinical Program Coordinator

> "Theranest is not set up well for clients who are in multiple services with multiple fees."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

CW

Claire W.

Licensed Therapist

> "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

TW

Tina W.

Administrative assistant

> "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy since we can't..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824)

GP

Greta P.

Psychotherapist

> "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726)

LW

Leslie W.

Nurse Practitioner

> "I have had many technical issues including difficulty setting default microphone and camera."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

DB

Dorit B.

Therapist

> "Scheduling appointments is simple, and I can make changes to my schedule without any hassle."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228)

DNM

D'Nicole M.

Therapist

> "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents)..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252)

DS

Dani S.

Assistant Director

> "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

MG

Marilyn G.

psychotherapist

> "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

LK

Lori K.

Director

> "I like that the cost is based on the number of clients you're working with as opposed to the number of staff."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

Faith L.

Therapist

> "I have issues with clients not being able to log onto a Telehealth session."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177301)

MT

Madison T.

Student Clinical Mental Health Counselor

> "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

KH

Kamal H.

Psychologist

> "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

SG

Sarah G.

Licensed Professional Counselor

> "Theranest has been great for me to schedule and document all of my clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457)

CD

Chris D.

Clinical Director

> "I actually got someone today on chat - which is the very first time in the 6 years this has ever happened - and then had to spend literally one..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

LW

Leslie W.

Nurse Practitioner

> "I would also like to be able to order and monitor labs using the platform."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

TM

Todd M.

Psychotherapist

> "Im very frustrated that the scrolling features often do not work on my Android phone."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

HS

Heather S.

General Manager

> "TheraNest's reporting capabilities also provided useful insights into practice operations."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

KH

Kamal H.

Psychologist

> "The biggest frustration for me was the number of small but disruptive technical issues."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

MB

Marlene B.

Independent Contractor

> "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and write my notes."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

BB

Blanche B.

Psychotherapist

> "Sometimes it is hard to get concise follow up from customer support when I put in a call. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622)

KH

Kamal H.

Psychologist

> "Not having to jump between multiple platforms saved time and kept things more organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

KH

Kamal H.

Psychologist

> "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

JB

Janice B.

CPC-I Mental Health Counselor

> "I like appointment scheduling, easy-to-use notes, and assessments."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661)

JL

Jess L.

Clinical Psychologist

> "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly automated and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390)

TH

Tyler H.

Psychologist

> "I appreciate the options to review and resend patient receipts."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

MW

Marcia W.

LPC

> "A few years back TN was a little bit clunky to use moving from screen to screen."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

DS

Dani S.

Assistant Director

> "My position doesn't require me to use all of the features, but in exploring them, I can tell they are all very user friendly."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

SK

Sima K.

Psychotherapist

> "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550)

SY

Stacey Y.

psychotherapist

> "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view are helpful,..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081)

CW

Claire W.

Licensed Therapist

> "Very occasionally there can be minor issues with telehealth sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

CV

Chloe V.

Administrative and Billing Assistant

> "I like the updated file organization and clearer navigation."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643)

MS

Maria S.

LMHC

> "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still occasionally..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866)

TM

Todd M.

Psychotherapist

> "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

RB

Rose B.

Counselor

> "There are pages (Locus/discharge pages), that are not to be used."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512)

KH

Kamal H.

Psychologist

> "What I liked most about TheraNest was how simple and centralized it made my workflow."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

AD

Annmarie D.

Therapist

> "TheraNest has become a bit difficult to navigate, even though I like the new set up."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

LK

Lori K.

Director

> "I appreciate that the developers send out information about changes made."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

LC

Laura C.

Counselor

> "The telehealth platform sometimes experiences difficulties during sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360)

AB

Adina B.

Owner Aromatherapy Consultant

> "I also like the customizable templates for progress notes."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286)

JZ

Jennie Z.

CEO and company owner

> "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to resolve."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330)

AD

Annmarie D.

Therapist

> "The upgrade is easy to manage, however, difficult navigating to the calendar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

CD

Chris D.

Clinical Director

> "Customer service is "available" but expect to wait for days before they reply back to you - usually asking questions you have already told them..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

MT

Madison T.

Student Clinical Mental Health Counselor

> "It makes my job easier to click on one thing and have it all be there."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

AA

Adriana A.

LMFT Trainee

> "I also find the new billing system less efficient than the previous one."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812)

DS

Deborah S.

therapist

> "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525)

TM

Todd M.

Psychotherapist

> "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

LW

Leslie W.

Nurse Practitioner

> "AI notes are very helpful with daily charting."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "Getting support when something is going wrong can be a bit tedious."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

MW

Marcia W.

LPC

> "TheraNest was a great choice for my first EHR system when I opened my own practice."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

KR

Kendra R.

LPCC, RN

> "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756)

JV

Jacob V.

Community Support

> "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and progress notes is..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717)

KH

Kamal H.

Psychologist

> "Billing worked, but it wasn’t as seamless as I wanted."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

BM

Brazola M.

Medical Assistant

> "Flexible pricing, it is good for smaller businesses."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7081690)

ZG

Zuzanna G.

Mental Health Therapist

> "I hate the new feature with copying notes from last appointment where it copies the last appt's time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479)

MG

Marilyn G.

psychotherapist

> "Up until the recent change in what appears to be scheduling, I thought it was great. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "I feel like I have to explain the issue multiple times before the issue is understood."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

VW

Victoria W.

COTA

> "I feel like Ensora Health is very easy to use, easy to schedule and edit appointments, and is easy to help manage and streamline workflow for..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7007283)

DH

Denae H.

LMSW

> "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to help me many..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348)

CR

Cynthia R.

Therapist

> "We just enjoy its accessibility on our phones."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110142)

AA

Adriana A.

LMFT Trainee

> "As a trainee, I initially felt nervous about having to learn and navigate a new system."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812)

[View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

## User interface

3.95 (1,371)

4.36 (1,050)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Tebra

21/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/129169/Tebra/#features)

TheraNest

Top features

29/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features)

### Recognition

Tebra is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to TheraNest

### Deployment & support

Tebra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TheraNest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tebra

-   By Tebra
-   Located in United States
-   Founded in 2004

TheraNest

-   By Ensora Health
-   Located in United States
-   Founded in 2010

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[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$29/month

Price

$69/month

4.1

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

vs

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Contact vendor for pricing

Price

$160/month

3.8

Features

4.2

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/93446-129169/AestheticsPro-vs-Tebra)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$29/month

Price

Contact vendor for pricing

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$29/month

Price

$54/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130400-178984/TheraNest-Mental-Health-vs-Jane-App)