# Compare Tebra vs Phreesia 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tebra and Phreesia based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia

---

# Tebra vs Phreesia Features and Cost Comparison

Last updated May 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TebraPhreesia2/4 selected

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

[## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

FG

Based on [1,365 reviews](#user-reviews)

Positive

1,011

Neutral

108

Negative

246

[## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

JE

JE

TC

Based on [166 reviews](#user-reviews)

Positive

141

Neutral

10

Negative

15

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## Summary

* * *

Key features rated by users

Features selected based on 1,786 reviews from patient engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

HIPAA Compliant

4.4

Confirmations/Reminders

4.6

Messaging

4.3

Appointment Scheduling

3.8

Appointment Management

3.9

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Confirmations/Reminders

4.6

Messaging

4.5

Appointment Scheduling

4.3

Appointment Management

4.3

User satisfaction

User satisfaction

3.9

User reviews[1,365](https://www.capterra.com/p/129169/Tebra/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.6

Customer support

3.7

User satisfaction

4.3

User reviews[166](https://www.capterra.com/p/131633/Phreesia/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity.

Best for

Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience.

## User reviews

Pros & cons

FG

Freya G.

Administrative Staff

> "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing,..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688)

AS

Angela S.

Billing

> "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366)

HM

Hemal M.

Attending Physician

> "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

HH

Hillary H.

Physician

> "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

MM

Matt M.

Pedorthist

> "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366)

EW

Erin W.

PTSD Therapist and Medical Advocate, School Advocate

> "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. ..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800)

DS

Diane S.

Owner

> "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641)

JF

Julia F.

Not specifying

> "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

CF

Collette F.

Provider

> "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

HM

Hemal M.

Attending Physician

> "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

EB

Elise B.

physician

> "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

BS

Betty S.

Office Manager

> "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402)

AKT

Anish Kumar T.

Process Associate

> "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799)

EB

Eric B.

CEO

> "We sometimes experience glitches in the software, which can cause some frustration with some of our staff."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

DT

Diana T.

Clinical Office Manager

> "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

HH

Hillary H.

Physician

> "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

SG

Stephen G.

Pediatric Neurologist

> "Great clinical notes/procedures etc outlay and secure patient records"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

MS

Mariah S.

Nurse Practitioner

> "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258)

SV

Shay V.

Medical Biller

> "Great for Billing insurance and managing patient accounts."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622)

KS

Karen S.

Director of Operations

> "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544)

AL

Andrea L.

clinician

> "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972)

EB

Elise B.

physician

> "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

VR

Verified Reviewer

PMHNP

> "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791)

JF

Julia F.

Not specifying

> "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

CB

Coley B.

Administrator

> "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CB

Curt B.

Doctor of Chiropractic

> "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414)

SG

Stephen G.

Pediatric Neurologist

> "Great coomunication with constant updates, new developments, changes, improvements etc"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

RH

Robbie H.

Administrator

> "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705)

CB

Coley B.

Administrator

> "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CC

CORALEE C.

Physician

> "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660)

SG

Stephen G.

Pediatric Neurologist

> "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

SR

Suzanne R.

Billing Coordinator

> "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

HR

Heidi R.

office manager

> "Most importantly, it allows me to focus more on my patients and less on administrative tasks."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478)

MD

Michelle D.

APRN, owner

> "There are not enough screening tools to come as standard within the specialty of psychiatry."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409)

DT

Diana T.

Clinical Office Manager

> "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

CN

Curtis N.

Practice Manager

> "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

AM

Ali M.

Credentialing Executive

> "Tebra has been a solid platform for streamlining our daily operations."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484)

JB

Justin B.

Clinician

> "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

AC

Angelica C.

medical assistant

> "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444)

NE

Ngozi E.

PMHNP

> "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891)

SP

Satya P.

Physician

> "Good customer support, along with official resources, it has university, blogs and group of other users helping each other."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115)

MP

Monica P.

Psychiatric Nurse Practitioner

> "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

AM

April M.

office manager and biller

> "I also believe it is easy for patients to read their medical records if they request them."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

PB

Paula B.

PMHNP

> "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431)

MAS

Mary Ann S.

APRN

> "Tebra offers several charting tools that are very helpful."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175)

AM

April M.

office manager and biller

> "The billing side is more difficult to understand. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

ME

Marcy E.

Billing and Jack of all trades

> "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373)

IF

Ismel F.

PMHNP-BC

> "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

CS

Christine S.

Speech pathologist

> "I am able to complete documentation easily."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

CA

Chelsea A.

Owner

> "It is also difficult to offer a refund to patients for overpayment."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

VB

Vanessa B.

doctor

> "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box;..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204)

RC

Roy C.

Behavioral Therapist

> "Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7131702)

IF

Ismel F.

PMHNP-BC

> "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

KW

Kate W.

Nurse Practitioner

> "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

HH

Hillary H.

Physician

> "It has been 4 mos and no one has been able to change this."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

RB

Renee B.

Billing Manager

> "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969)

KP

Karen P.

Founder

> "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047)

SR

Suzanne R.

Billing Coordinator

> "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

SM

Sam M.

ARNP

> "This has been a longstanding problem that has not been resolved."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

EB

Eric B.

CEO

> "Response time with customer support is great as well."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

SM

Sam M.

ARNP

> "They are unable to fix it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

CN

Curtis N.

Practice Manager

> "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

JB

Justin B.

Clinician

> "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

CA

Chelsea A.

Owner

> "I usually get a response back within 24 hours of putting in a request."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

CR

CHRISTOPHER R.

Nurse Practitioner

> "Trizetto put my EIN wrong in billing and I can't bill for several insurances. "

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568)

CS

Christine S.

Speech pathologist

> "It is easy to manage for schedule changes."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

KA

Kamala A.

Physician

> "then you get auto replies saying that the reply will get further delayed if you message repeatedly!"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

SC

Susan C.

Psychiatric Mental Health Nurse Practitioner

> "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294)

VR

Verified Reviewer

Office Manager

> "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which..."

[See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728)

CF

Collette F.

Provider

> "Tebra has shown time and time again that they are a partner in our success."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

KO

Katherine O.

Biller

> "We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6532893)

LM

Luis M.

Psychiatry

> "Love the professionalism and be able to talk to an US representative that knows the system"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146)

KA

Kamala A.

Physician

> "EMR - each part of saop in a separate box, the template is very hard to work with"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

CW

Chelsea W.

Intern

> "Tebra is easy to navigate, and I love how simple it is to input client data."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7126340)

MJ

Mary J.

Owner Administrator

> "Unhappy with the experience, training was poor and assistance with issues is not as one would expect."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I used it during my clinical rotations back when it was Kareo along with others and it stood out to me because it felt sooooo simple to learn, I was a pro..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

MS

Michelle S.

CEO

> "I cannot view the claim form unless I set it to print."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6626969)

RH

Renee H.

Outpatient Therapist

> "I really like the flow of how easy it is to type notes and it saves as you go."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028)

QM

Quinezsha M.

Student

> "My only dislike is not having access to all the features."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009606)

[View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

JE

John E.

Director of Support Services

> "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

KG

Katherine G.

MD

> "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JE

John E.

Director of Support Services

> "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

DT

Diana T.

Clinical Office Manager

> "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326)

TC

TIffany C.

Reception Manager

> "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

KG

Katherine G.

MD

> "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JR

Jennifer R.

Patient Services Coordinator

> "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

LH

Leticia H.

Practice manager

> "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506)

MN

Mario N.

Director of Operations

> "It allows us to focus more on providing quality care to our patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

RP

Ricardo P.

Practice Manager

> "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

JK

Jessica K.

Practice Manager

> "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

JR

Jennifer R.

Patient Services Coordinator

> "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

DR

Daphene R.

Office Manager

> "Phreesia support is always there to help and the services they provide make our jobs so much easier. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

KG

Katherine G.

MD

> "What kind of modern tech company does that these days?"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

MB

Michael B.

dermtologist

> "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454)

KA

Kelsey A.

MD

> "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

DR

Daphene R.

Office Manager

> "Finally have new EMR ECW that interfaces and we still love it."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "One huge downside to it is the duplicate account/charts that self-scheduling allows."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

BH

Brooklyn H.

Practice Manager

> "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121)

RP

Ricardo P.

Practice Manager

> "No easy cancelation as they have this day practice of bad software companies"

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

MH

Mary H.

Director, Patient Access

> "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

AR

Allie R.

Director of Clinical Informatics

> "We have not had any bad experience that would cause me to not like any feature."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052)

JK

Joseph K.

SVP CRO

> "Phreesia offers a convenient and easy to use tool for patient registration and check-in. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

BF

Burcin F.

Physician

> "The system asks the patients to repeat a lot of stuff every visit."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

TG

Tara G.

IT Manager

> "Truly makes the job for our staff so much quicker and easier in all areas of their job."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

KS

Katie S.

Office Manager

> "so some features we have not coordinated with that transition a little unclear for maximum use."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

TC

TIffany C.

Reception Manager

> "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin window..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

RJ

Reena J.

MD

> "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

KJ

Karla J.

Office Manager

> "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290)

KA

Kelsey A.

MD

> "Customer support communication was a complete disaster."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

AV

Amanda V.

Revenue Operations Manager

> "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681)

RJ

Reena J.

MD

> "They were very slow in the implementation process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

KB

Kaitlyn B.

Operations and Data Analyst

> "The text option is also a great tool. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "Phreesia's support team can be very impatient."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

YS

Yolanda S.

Managed Care Coordinator

> "the portability of the pads, making it easy to use in office. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434)

FR

Frankie R.

Practice manager

> "Not as easy company to work with by any means, more headaches than anything else."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420)

KS

Katie S.

Office Manager

> "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

VR

Verified Reviewer

Data Security Analyst

> "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

LG

Lauren G.

practice manager

> "It has so many features available, more than your standard."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669)

MT

Misty T.

Office Manager

> "That modmed will not let the clinical information integrate into the system"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

TG

Tara G.

IT Manager

> "Integration with our EHR was impressive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

AE

Anjela E.

Clerical Supervisor

> "That some insurance companies choose not to participate, and that means we can not see E&B information"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823)

MN

Mario N.

Director of Operations

> "Phreesia has been an extremely valuable addition for our practice."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

ML

Meghan L.

Billing Manager

> "Patients complain about the amount of questions in our check in process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432)

MH

Mary H.

Director, Patient Access

> "The support we receive from our customer success manager."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

LM

LeAnne M.

Business Office Manager

> "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897)

MS

Mark S.

EMR Manager

> "The prompt response from our account rep and Phreesia support has been very good."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988)

VR

Verified Reviewer

Data Security Analyst

> "Very poor user experience due to the advertisements being shown to patients. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SC

Shari C.

Practice Administrator

> "You can't ask for a better check in product"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792)

TD

Tiffany D.

Administrator

> "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to want..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Jessica K.

Practice Manager

> "Our set up was customized to fit the practice (telehealth only) and it has been working out great."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

CL

Carisa L.

Office Manager

> "We do have one common complaint among patients that the intake takes a long time but the information being requested..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746)

BF

Burcin F.

Physician

> "I like the online booking system and customizable messaging."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

VR

Verified Reviewer

Data Security Analyst

> "The little income you are making this way is costing you satisfied users. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SA

Sarah A.

Supervisor

> "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268)

CA

Casey A.

RCM Director

> "The only difficulties we found was integration."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067)

TL

Todd L.

CMIO

> "Excellent implementation team and training; excellent, easy to use product."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333403)

VR

Verified Reviewer

Data Security Analyst

> "The office is paying plenty of money so stop this invasive practice. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

NM

Natalie M.

Director Operations

> "Simple and smooth implementation."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349)

TD

Tiffany D.

Administrator

> "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Joseph K.

SVP CRO

> "Patient satisfaction is consistently positive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

TD

Tiffany D.

Administrator

> "Often, there are patients who we need to text but can not if they aren't on the schedule."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

TG

Tara G.

IT Manager

> "You truly have a great team at Phreesia."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

CA

Claudia A.

Sr. Director of Business Operations

> "It doesn't support dental insurance verification."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172)

AC

Andrew C.

Practice Administrator

> "The best part of Phreesia is there attention to the account from their customer support team."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835)

CZ

Cindy Z.

Director of Business & Technology

> "There have been times when the technical support was not as responsive as we would have liked to solve our issue."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318)

MT

Misty T.

Office Manager

> "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

KP

Kenderia P.

Project Manager

> "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

JD

Justine D.

Practice Administrator

> "Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3689547)

CG

Camille G.

Practice Manager

> "Many of the smaller carriers are not compatable. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325)

ML

Mandy L.

Superuser

> "Phreesia has been tremendous - it takes a large administrative load off of the front desk."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4892799)

JC

Jason C.

Practice Administrator

> "The only piece of the software I don't love is the general support line."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "I love being a part of the Beta program and providing feedback on their newest products."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

KC

Kelly C.

Administrative Coordinator

> "It's a little frustrating that something so important cannot be modified easily."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254)

KC

Kimberly C.

Practice Administrator

> "We have increased our services with Phreesia to add patient and referral source self scheduling and connect"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315)

KP

Kenderia P.

Project Manager

> "Very challenging for them to "get it" and understand."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

TJ

Tami J.

Insurance Supervisor

> "I cannot say enough good things about Phreesia, as it has been a real time saver for our office."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4895565)

TD

Tiffany D.

Administrator

> "Also, I have not been happy with customer service. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

[View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/)

## User interface

3.95 (1,365)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

4.32 (166)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Tebra

24/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Calendar Management
-   Campaign Management
-   Care Plan Management
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Reports
-   Electronic Payments
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medication History
-   Messaging
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Multi-Location
-   Onboarding
-   Online Refills
-   Patient Education
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/129169/Tebra/#features)

Phreesia

Top features

28/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Calendar Management
-   Campaign Management
-   Care Plan Management
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Reports
-   Electronic Payments
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medication History
-   Messaging
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Multi-Location
-   Onboarding
-   Online Refills
-   Patient Education
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/131633/Phreesia/#features)

### Recognition

Tebra is recognized as a top-rated tool in 4 Capterra Shortlist reports

Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Tebra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Phreesia

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tebra

-   By Tebra
-   Located in United States
-   Founded in 2004

Phreesia

-   By Phreesia
-   Located in United States
-   Founded in 2005

## Popular Comparisons

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vs

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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[View full comparison](https://www.capterra.com/compare/131633-195467/Phreesia-vs-Care-Patron)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

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4.6

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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Price

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Features

3.8

4.4

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[View full comparison](https://www.capterra.com/compare/92269-131633/PatientNOW-vs-Phreesia)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

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4.4

4.1

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Price

Contact vendor for pricing

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4.4

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

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4.3

Features

3.8

4.4

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-131633/athenaOne-vs-Phreesia)