# Compare Tebra vs Mend 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tebra and Mend based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129169-165634/Tebra-vs-Mend-App --- # Tebra vs Mend Features and Cost Comparison Last updated March 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TebraMend2/4 selected [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) [## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment FG Based on [1,356 reviews](#user-reviews) Positive 1,003 Neutral 108 Negative 245 [## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment AH JP JR Based on [920 reviews](#user-reviews) Positive 843 Neutral 47 Negative 30 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,145 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Feature ratings HIPAA Compliant 4.4 Two-Way Audio & Video NA E-Prescribing 3.7 Video Conferencing 4.5 Appointment Scheduling 3.8 78%Fit Missing features Feature ratings HIPAA Compliant 4.8 Two-Way Audio & Video 4.8 E-Prescribing NA Video Conferencing 4.7 Appointment Scheduling 4.8 User satisfaction User satisfaction 3.9 User reviews[1,356](https://www.capterra.com/p/129169/Tebra/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.6 Customer support 3.7 User satisfaction 4.6 User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity. Best for We specialize in medium to large healthcare organizations of 20 or more providers. ## User reviews Pros & cons FG Freya G. Administrative Staff > "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688) EW Erin W. PTSD Therapist and Medical Advocate, School Advocate > "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. When I..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800) EB Elise B. physician > "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) AS Angela S. Billing > "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366) HM Hemal M. Attending Physician > "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) HH Hillary H. Physician > "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite that..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) MM Matt M. Pedorthist > "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records seamless." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366) JF Julia F. Not specifying > "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) DS Diane S. Owner > "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641) HM Hemal M. Attending Physician > "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) CF Collette F. Provider > "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) EB Elise B. physician > "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) AL Andrea L. clinician > "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972) RH Robbie H. Administrator > "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure out..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705) AKT Anish Kumar T. Process Associate > "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799) SR Suzanne R. Billing Coordinator > "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) CB Coley B. Administrator > "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) BS Betty S. Office Manager > "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually hear..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402) CB Coley B. Administrator > "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless operation,..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) CN Curtis N. Practice Manager > "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) DT Diana T. Clinical Office Manager > "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) HH Hillary H. Physician > "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) SG Stephen G. Pediatric Neurologist > "Great clinical notes/procedures etc outlay and secure patient records" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) MS Mariah S. Nurse Practitioner > "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that they..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258) SV Shay V. Medical Biller > "Great for Billing insurance and managing patient accounts." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622) KS Karen S. Director of Operations > "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from active..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544) KW Kate W. Nurse Practitioner > "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112) CA Chelsea A. Owner > "It is also difficult to offer a refund to patients for overpayment." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) VR Verified Reviewer PMHNP > "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user interface..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791) JF Julia F. Not specifying > "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) SR Suzanne R. Billing Coordinator > "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I needed to..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) RR Ryan R. Clinic Manager > "Other companies were able to work with my clinic so I could use their software, but Tebra told me they could not help me use the functionality I paid for, and..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6289118) SG Stephen G. Pediatric Neurologist > "Great coomunication with constant updates, new developments, changes, improvements etc" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) CB Curt B. Doctor of Chiropractic > "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414) SG Stephen G. Pediatric Neurologist > "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) CC CORALEE C. Physician > "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660) HR Heidi R. office manager > "Most importantly, it allows me to focus more on my patients and less on administrative tasks." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478) MD Michelle D. APRN, owner > "There are not enough screening tools to come as standard within the specialty of psychiatry." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409) DT Diana T. Clinical Office Manager > "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) MJ Mary J. Owner Administrator > "Unhappy with the experience, training was poor and assistance with issues is not as one would expect." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559) AM Ali M. Credentialing Executive > "Tebra has been a solid platform for streamlining our daily operations." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484) JB Justin B. Clinician > "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) AC Angelica C. medical assistant > "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444) NE Ngozi E. PMHNP > "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a thick..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891) SP Satya P. Physician > "Good customer support, along with official resources, it has university, blogs and group of other users helping each other." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115) MP Monica P. Psychiatric Nurse Practitioner > "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) CN Curtis N. Practice Manager > "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) PB Paula B. PMHNP > "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431) AM April M. office manager and biller > "I also believe it is easy for patients to read their medical records if they request them." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) AM April M. office manager and biller > "The billing side is more difficult to understand. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) CA Chelsea A. Owner > "I usually get a response back within 24 hours of putting in a request." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) IF Ismel F. PMHNP-BC > "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) MAS Mary Ann S. APRN > "Tebra offers several charting tools that are very helpful." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175) RR Ryan R. Clinic Manager > "Tebra was non-functional for my practice, and they were more concerned with me continuing to pay despite my inability to use the software than they were with..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6289118) RH Renee H. Outpatient Therapist > "I really like the flow of how easy it is to type notes and it saves as you go." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028) GJ Greg J. Clinic Director > "We have 245 customer support cases and that's just the times that we've gotten frustrated to the point that we are willing to call and deal with their terrible..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6243896) ME Marcy E. Billing and Jack of all trades > "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373) VB Vanessa B. doctor > "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box; sections..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204) MP Monica P. Psychiatric Nurse Practitioner > "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it brings your..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) IF Ismel F. PMHNP-BC > "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) RB Renee B. Billing Manager > "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969) HH Hillary H. Physician > "It has been 4 mos and no one has been able to change this." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) CB Coley B. Administrator > "It's an indispensable tool for our practice." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) KP Karen P. Founder > "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047) AT Arianne T. Medical Billing > "It is easy to check the schedule, like in other EMR systems." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027424) SM Sam M. ARNP > "This has been a longstanding problem that has not been resolved." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) BC Brad C. Admissions Director > "From payments to full integration with your website, it is a game changer." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6811361) CA Chelsea A. Owner > "Not great. Since I just changed EMRs, I don't want to change it again, but I am seriously considering it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) TH Timothy H. Therapist > "I have seen an increase in customer support in the past 4-6 moths." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043253) SM Sam M. ARNP > "They are unable to fix it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) CB Coley B. Administrator > "We've been incredibly impressed with Tebra’s patient management application." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) JB Justin B. Clinician > "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) KW Kate W. Nurse Practitioner > "It took a few uses to get used to it but now it's very user friendly. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112) CR CHRISTOPHER R. Nurse Practitioner > "Trizetto put my EIN wrong in billing and I can't bill for several insurances. " [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568) SC Susan C. Psychiatric Mental Health Nurse Practitioner > "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294) KA Kamala A. Physician > "then you get auto replies saying that the reply will get further delayed if you message repeatedly!" [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513) CF Collette F. Provider > "Tebra has shown time and time again that they are a partner in our success." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) CN Curtis N. Practice Manager > "frustrating. Why can't Tebra coax Mother Nather to straighten up!" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) LM Luis M. Psychiatry > "Love the professionalism and be able to talk to an US representative that knows the system" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146) VR Verified Reviewer Office Manager > "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which they..." [See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728) [View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/) AH Alexandra H. Patient > "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out of..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) JP Jaden P. Direct Support Personnel > "Convenience Steady Connection- presented no problems accessing the system." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648) AR Angela R. patient > "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709) JR Jonathan R. Artist > "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255) ES Ellesse S. Transportation Services > "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as well..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894) PW Patricia W. CEO > "My experience has been from a patient's point of view and applies to the internet quality and the physicians'..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469) DS Derek S. XxxxxxxxxX > "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976) AL ABIGAIL L. I dont know > "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098) AC Admir C. Driver > "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) CG Carrie G. Operations Manager and Field Crew Leader > "I have multiple doctors appoints every week and really appreciate the text message notifications multiple days..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4751166) NB Nicoletta B. Hospitality Assistant > "The connection bars making you think the videocall won’t work when it ends up working." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514) EB Elizabeth B. Teacher > "I was able to make a quick appointment to request a prescription refill, right from home, after work." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345) JD Jacob D. Food runner > "Full-screen in landscape mode didn't work properly, through the web page on chrome" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397) SC Susan C. Assistant Chair of Biosciences > "It was a great alternative to have a video appointment today so I could get started on my medical regimen." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836) LC LYNN C. CEO Owner > "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579) CR Christi R. Deli clerk > "I am so so so so need and to know that there is a group that has my back is an espresso positive and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642) LM Lorin M. BIM technician > "Regestration took a while and figuring out the camera and mic access was tricky." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147) MD Michael D. Manager > "Good pre test for connection and audio/visual and the reminders were nice" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919) SG Shane G. None > "Small images on screen may impair nonverbal communication." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497) KM Kathleen M. I write novels and still hope one day someone will read them. > "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949) IS Ian S. COO > "Software was a little clunky, I couldn't swap camera inputs easily." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) AC Admir C. Driver > "It was great this time around. Once I had an audio issue because someone called in the middle of my session...." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) SM Shawna M. None > "I dont like the video at beginning where it repeats same info." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026) AG Ashley G. Server > "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me to..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504) JN Jeremy N. Engineering Manager > "Sometimes I lose the invitation in my email." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273) GB Gerard B. Attorney > "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) TL Tammy L. Librarian > "Sometimes scheduling time can be hard." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790) RM Roxanna M. Residential assistant > "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183) JR Jennifer R. Cleaning, painting, hanywork > "so i wasnt able to make eye contact and talk to my counselor." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "So glad someone figured out a way to make this type of technology be HIPAA compliant." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) CC Catherine C. Not working > "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) KL Kayla L. Patient > "She was also very informative about test that I should get for some of my medical issues." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040) CW Christina W. Clinical Manager > "The screen was tiny for my face." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622) CL Cheryl L. Teacher > "The convenience and simplicity of the appointment" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6775892) RB Rhonda B. Human Resource Specialist > "I worry about not being able to connect." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998) AF Alec F. Line Cook > "I feel like it's a good thing for people who don't need to or cannot make a hospital visit." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777) TD Toby D. Na > "The call quality isn't always the best..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004) LP Lezlyn P. Executive Relationship Coach > "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting up." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050) IS Ian S. COO > "I tried to book an in-person, wait was one hour." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) DC Devi C. Administration > "The personal care, attentiveness, and easy access to medical care in a timely manner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556) JR Jennifer R. Cleaning, painting, hanywork > "I couldnt hear very well i had to hold the phone to my ear" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) SS Stan S. Business Consultant > "The ease and convenience of having the session from my home computer." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252) SD Scott D. designer > "Image for a third attendee was dark, therefore not a consistent image quality." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907) JG Joseph G. Variety Content Creator > "The ability to take care of appointments remotely helps free up a ton of time for me to get other things done." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176) GB Gerard B. Attorney > "I don't even know how I would or could improve this service at present." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) TF Tavia F. None > "The intake person and the doctor were both consummate professionals, thorough and clear while also being..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445) MLP Mary Lou P. COO > "The telehealth link for the waiting room did not work at first" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041) VZ Vera Z. NA > "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817) JF Jenny F. Therapist > "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069) NM Norman M. Facilities Services Coordinator > "Easy to sign on and the same time next week which is great for my schedule and convenient." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345) LS Lawrence S. Assistant Principal for Adult Counseling > "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081) TD Trazie D. Patient > "I’ve had a couple of appointments and they’ve been really good." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766566) AR Amanda R. Home maker > "Microphone problems, and sometimes the camra freezes up" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843) CB Clarice B. Cosmetics industry > "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990) AS August S. Mobile Notary > "I cant think of a single thing about this service that I would change." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093) AN Alicia N. Forklift operator > "I like there are videos while you are waiting." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883) SS Sami S. Therapist > "She didnt seem very personable i dont know." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230) LP LaDonna P. Warehouse expeditor > "She answered all my questions and help me set up the appointments" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511) CC Catherine C. Not working > "Notice from scheduling platform was inconsistent with actual appointment." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) TS Tate S. Subway > "It was a quick and simple video call and everything was explained" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647) PZ Patti Z. retired > "once in awhile i have trouble logging on but i think it’s more because of my phone than the system" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799) AC Athena C. na > "She's always asking the right questions and helps improve my mental health." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6267497) JW James W. Senior Network Admin > "Their is nothing you can do to control what happens on the end user side." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329) RS Rob S. Principal Software Engineer > "Very easy to use and convenient in that I could take care of my issue from my home." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443) CS Chris S. Patient > "This is not an appropriate survey for the patient user." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655) BC Bruce C. Teacher > "Very knowledgeable. Explained throughly and in simple terms that i could understand." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6769878) KC Katie C. Clinician > "That could just be the nature of the services that we used it for, as there may be no good way to download..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232) MC Malcolm C. sole proprietor > "It started when they said it would and they gave me advice that helped me." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288) BD Bradford D. Therapist > "Mend does not allow the user to speak with clients and schedule simultaneously. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364) ES Ellesse S. Transportation Services > "Tech needs major improvement, but communication was superb." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894) MC Marqueshia C. Ambulatory Clinical Clerical Assistant > "Sometimes there are glitches and it will completely log you out of Mend after a short period." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796) DM Diana M. Unemployed > "Easy access and a great to have and it has greatly helped me with alot of different things." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217) JH Jessica H. LMFT > "The connection is slow and there are many dropped video calls." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917) TJ TERRY J. VP Corporate Operations > "Great for time and interaction." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738) ME Maria E. Therapist > "It’s prone to crash on even chrome browsers" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964) KC Katie C. Home maker > "She’s caring and a great listener." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6767700) ML Melanie L. Social Worker > "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066) DH Danielle H. Receptionist > "Great was very easy to access and such a great provider experience" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6772607) MM Monique M. LCSW > "I cannot schedule patients from my phone?" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116) [View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/) ## User interface 3.94 (1,356) [Mend](https://www.capterra.com/p/165634/Mend-App/) 4.60 (920) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Tebra 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/129169/Tebra/#features) Mend 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/165634/Mend-App/#features) ### Recognition No recognitions have been awarded to Tebra No recognitions have been awarded to Mend ### Deployment & support Tebra Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mend Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tebra - By Tebra - Located in United States - Founded in 2004 Mend - By Mend VIP - Located in United States - Founded in 2014 ## Popular Comparisons [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129169-136876/Tebra-vs-Pediatric-Therapy-EMR) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,224)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Contact vendor for pricing Price $35/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/165634-195467/Mend-App-vs-Care-Patron) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129169-195467/Tebra-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129169-178984/Tebra-vs-Jane-App) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (391)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.5 Features 4.4 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-165634/InSync-EMR-vs-Mend-App) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.5 Features 3.9 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-165634/NextGen-Ambulatory-EHR-vs-Mend-App) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.39 (447)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.32 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Contact vendor for pricing Price $319/month 4.5 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110018-165634/rxnt-vs-Mend-App)