# Compare Tebra vs Alleva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tebra and Alleva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva

---

# Tebra vs Alleva Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TebraAlleva2/4 selected

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

[## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

FG

Based on [1,356 reviews](#user-reviews)

Positive

1,003

Neutral

108

Negative

245

[## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

CB

NR

GJ

Based on [282 reviews](#user-reviews)

Positive

245

Neutral

26

Negative

11

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,970 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

HIPAA Compliant

4.4

Patient Records Management

3.7

Charting

3.7

Patient Scheduling

3.9

Document Management

3.2

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.5

Document Management

4.7

User satisfaction

User satisfaction

3.9

User reviews[1,356](https://www.capterra.com/p/129169/Tebra/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.6

Customer support

3.7

User satisfaction

4.5

User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity.

Best for

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery.

## User reviews

Pros & cons

FG

Freya G.

Administrative Staff

> "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688)

EW

Erin W.

PTSD Therapist and Medical Advocate, School Advocate

> "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. When I..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800)

EB

Elise B.

physician

> "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

AS

Angela S.

Billing

> "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366)

HM

Hemal M.

Attending Physician

> "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

HH

Hillary H.

Physician

> "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite that..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

MM

Matt M.

Pedorthist

> "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records seamless."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366)

JF

Julia F.

Not specifying

> "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

DS

Diane S.

Owner

> "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641)

HM

Hemal M.

Attending Physician

> "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

CF

Collette F.

Provider

> "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

EB

Elise B.

physician

> "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

AL

Andrea L.

clinician

> "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972)

RH

Robbie H.

Administrator

> "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure out..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705)

AKT

Anish Kumar T.

Process Associate

> "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799)

SR

Suzanne R.

Billing Coordinator

> "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

CB

Coley B.

Administrator

> "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

BS

Betty S.

Office Manager

> "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually hear..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402)

CB

Coley B.

Administrator

> "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless operation,..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CN

Curtis N.

Practice Manager

> "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

DT

Diana T.

Clinical Office Manager

> "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

HH

Hillary H.

Physician

> "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

SG

Stephen G.

Pediatric Neurologist

> "Great clinical notes/procedures etc outlay and secure patient records"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

MS

Mariah S.

Nurse Practitioner

> "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that they..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258)

SV

Shay V.

Medical Biller

> "Great for Billing insurance and managing patient accounts."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622)

KS

Karen S.

Director of Operations

> "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from active..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544)

KW

Kate W.

Nurse Practitioner

> "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

CA

Chelsea A.

Owner

> "It is also difficult to offer a refund to patients for overpayment."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

VR

Verified Reviewer

PMHNP

> "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user interface..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791)

JF

Julia F.

Not specifying

> "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

SR

Suzanne R.

Billing Coordinator

> "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I needed to..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

RR

Ryan R.

Clinic Manager

> "Other companies were able to work with my clinic so I could use their software, but Tebra told me they could not help me use the functionality I paid for, and..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6289118)

SG

Stephen G.

Pediatric Neurologist

> "Great coomunication with constant updates, new developments, changes, improvements etc"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

CB

Curt B.

Doctor of Chiropractic

> "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414)

SG

Stephen G.

Pediatric Neurologist

> "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

CC

CORALEE C.

Physician

> "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660)

HR

Heidi R.

office manager

> "Most importantly, it allows me to focus more on my patients and less on administrative tasks."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478)

MD

Michelle D.

APRN, owner

> "There are not enough screening tools to come as standard within the specialty of psychiatry."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409)

DT

Diana T.

Clinical Office Manager

> "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

MJ

Mary J.

Owner Administrator

> "Unhappy with the experience, training was poor and assistance with issues is not as one would expect."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559)

AM

Ali M.

Credentialing Executive

> "Tebra has been a solid platform for streamlining our daily operations."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484)

JB

Justin B.

Clinician

> "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

AC

Angelica C.

medical assistant

> "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444)

NE

Ngozi E.

PMHNP

> "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a thick..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891)

SP

Satya P.

Physician

> "Good customer support, along with official resources, it has university, blogs and group of other users helping each other."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115)

MP

Monica P.

Psychiatric Nurse Practitioner

> "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

CN

Curtis N.

Practice Manager

> "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

PB

Paula B.

PMHNP

> "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431)

AM

April M.

office manager and biller

> "I also believe it is easy for patients to read their medical records if they request them."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

AM

April M.

office manager and biller

> "The billing side is more difficult to understand. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

CA

Chelsea A.

Owner

> "I usually get a response back within 24 hours of putting in a request."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

IF

Ismel F.

PMHNP-BC

> "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

MAS

Mary Ann S.

APRN

> "Tebra offers several charting tools that are very helpful."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175)

RR

Ryan R.

Clinic Manager

> "Tebra was non-functional for my practice, and they were more concerned with me continuing to pay despite my inability to use the software than they were with..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6289118)

RH

Renee H.

Outpatient Therapist

> "I really like the flow of how easy it is to type notes and it saves as you go."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028)

GJ

Greg J.

Clinic Director

> "We have 245 customer support cases and that's just the times that we've gotten frustrated to the point that we are willing to call and deal with their terrible..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6243896)

ME

Marcy E.

Billing and Jack of all trades

> "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373)

VB

Vanessa B.

doctor

> "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box; sections..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it brings your..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

IF

Ismel F.

PMHNP-BC

> "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

RB

Renee B.

Billing Manager

> "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969)

HH

Hillary H.

Physician

> "It has been 4 mos and no one has been able to change this."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

CB

Coley B.

Administrator

> "It's an indispensable tool for our practice."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

KP

Karen P.

Founder

> "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047)

AT

Arianne T.

Medical Billing

> "It is easy to check the schedule, like in other EMR systems."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027424)

SM

Sam M.

ARNP

> "This has been a longstanding problem that has not been resolved."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

BC

Brad C.

Admissions Director

> "From payments to full integration with your website, it is a game changer."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6811361)

CA

Chelsea A.

Owner

> "Not great. Since I just changed EMRs, I don't want to change it again, but I am seriously considering it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

TH

Timothy H.

Therapist

> "I have seen an increase in customer support in the past 4-6 moths."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043253)

SM

Sam M.

ARNP

> "They are unable to fix it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

CB

Coley B.

Administrator

> "We've been incredibly impressed with Tebra’s patient management application."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

JB

Justin B.

Clinician

> "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

KW

Kate W.

Nurse Practitioner

> "It took a few uses to get used to it but now it's very user friendly. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

CR

CHRISTOPHER R.

Nurse Practitioner

> "Trizetto put my EIN wrong in billing and I can't bill for several insurances. "

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568)

SC

Susan C.

Psychiatric Mental Health Nurse Practitioner

> "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294)

KA

Kamala A.

Physician

> "then you get auto replies saying that the reply will get further delayed if you message repeatedly!"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

CF

Collette F.

Provider

> "Tebra has shown time and time again that they are a partner in our success."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

CN

Curtis N.

Practice Manager

> "frustrating. Why can't Tebra coax Mother Nather to straighten up!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

LM

Luis M.

Psychiatry

> "Love the professionalism and be able to talk to an US representative that knows the system"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146)

VR

Verified Reviewer

Office Manager

> "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which they..."

[See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728)

[View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

CB

Cody B.

Program Manager

> "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

JB

Jacob B.

Clinical Director

> "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

NR

Nohemy R.

Program Director

> "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly...."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JB

Jacob B.

Clinical Director

> "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

GJ

Giovhanni J.

Substance abuse counselor

> "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703)

JB

Jacob B.

Clinical Director

> "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

RG

Rebecca G.

Therapist Intern

> "I like that I can enter all client notes for a group on one page so I can use a template."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

DC

Derrick C.

Clinician

> "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

JB

Jacob B.

Clinical Director

> "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

KC

Kathy C.

Clinical Supervisor

> "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935)

HE

Heather E.

Lead Therapist

> "It is not difficult to learn the different things that are offered on the site."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674)

CP

Chelsea P.

Youth Mentor

> "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143)

BO

Breanne O.

Executive Assistant

> "Their support team has also been super responsive whenever I’ve had questions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DV

Dennis V.

Assistant Housing Supervisor Case Manager

> "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798)

MA

Misty A.

Compliance Director

> "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700)

VV

Veronica V.

Clinical Director

> "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906)

TL

Tora L.

Mental Health Counselor

> "Alleva does very well to organize and keep track of documents electronically for our company and clients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877)

AW

Austin W.

Peer Support

> "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864)

PZ

Pedro Z.

Counselor

> "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065)

MK

Misak K.

Therapist

> "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127)

AM

Asa M.

Behavioral health technician

> "From training to running the program it has been easy and convenient for my job position."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

JB

Jacob B.

Clinical Director

> "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JL

Jon L.

Admissions and Community Outreach Coordinator

> "Easily access case notes and treatment plans to ensure the best experience for our patients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265)

AG

Angelina G.

Therapist

> "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584)

AC

Andrea C.

Program Director

> "I like that you can upload documents so you can eleminate the paperwork"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285)

ED

Esther D.

Recovery Coach

> "Auto saving of notes and not being able to print in communication log section."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450)

AC

Ann C.

Billing Coordinator

> "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486)

KM

Karyn M.

Family Counselor

> "In ability to edit communication logs has been a challenge in my experience with Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

BO

Breanne O.

Executive Assistant

> "Helpful customer support team"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

JM

Jared M.

Peer Recovery Specialist

> "Can have login issues or re-connection issues where Alleva fails to login, not due to user error"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614)

CM

Chris M.

Director Of IT

> "They also provide training sessions and webinars to help you learn how to use the product effectively."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

NR

Nohemy R.

Program Director

> "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

TW

Tamnika W.

Lead Therapist

> "The way their team works with my company to make improvements to tailor to our needs is unmatched."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

SS

Starla S.

RN - DON

> "Trying to get past medical records correctly and wrong times that show up after correct times have been entered"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989)

TD

Tajinder D.

Housing Navigator

> "Alleva's user friendly interface and its ability to streamline my workflow efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010)

DC

Derrick C.

Clinician

> "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

HS

Heather S.

Residential Therapist

> "The accessibility it provides for our entire team to have access to the same information!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151)

JK

Jennifer K.

Alumni Coordinator

> "There seem to be some instances where things do not save or load during certain times of the day that can be really..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072)

KC

Kayla C.

Clinical Services and Program Development

> "Our team appreciates the ability and willingness for Alleva to customize our platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238)

TW

Tamnika W.

Lead Therapist

> "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

CG

Cynthia G.

SUD counselor

> "This program is used company wide and has been very helpful in keeping charts organized."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

CA

Christal A.

Clinical

> "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911)

CH

Casey H.

Program Manager

> "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220)

AJ

Angie J.

LPN

> "When you chart a communication note your unable to edit it or delet"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599)

CB

Cody B.

Program Manager

> "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

VC

Victoria C.

Direct Care Staff

> "It does not load sometimes and tends to glitch out or not stay on the same screen."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792)

GC

Gary C.

Treatment Coordinator

> "It's easy to navigate."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263)

JP

Jesus P.

Behavioral technician

> "time response to technical problems. when having esues it takes to long to get it resove because is not included in A"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332)

SB

Shannon B.

Alcohol and Drug Counselor

> "The information is easy to revise/edit and there are many extra features that are customizable."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272407)

TB

Tina B.

CIT

> "I can never get it to log on without highlighting the URL and pressing enter."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704)

AM

Asa M.

Behavioral health technician

> "I was confident after my training."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

CG

Cynthia G.

SUD counselor

> "Inserting dates and times for note charting is tedious."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

MT

Marissa T.

Classroom Teacher

> "Being able to customize it for what we do is extremely helpful."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272307)

SG

Sanam G.

Admissions Coordinator

> "It will freeze up at times and take me to the wrong chart or sign me out entirely."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760)

TW

Tamnika W.

Lead Therapist

> "The customer service is outstanding and are able to get back to you quickly and efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

EK

Elliot K.

Administrative Assistant

> "Doesn't work with chrome browser sometimes."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772)

LP

Libertie P.

CPSS RC

> "It is easy to navigate and my charting is done in minutes instead of an hour."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269722)

RG

Rebecca G.

Therapist Intern

> "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

MB

Melina B.

Primary Clinician

> "It is user friendly, it makes charting simple and the flow is good for what I use it for."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278076)

CW

Carvell W.

Behavioral Health Tech

> "Not being able to see clients you are taking notes on"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686)

DC

Derrick C.

Clinician

> "Alleva has some really cool customizable features."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

DH

Donna H.

LPC, LCDC

> "The calendar and working with the scheduling does not seem to be an easy thing to pick up."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645)

OJ

Omar J.

Therapist

> "Great customer service and tech support to assist when an issue arises."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269453)

GD

Gabrielle D.

Program Manager

> "Lack of customization to user interface."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795)

DC

Derrick C.

Clinician

> "The user interface is aesthetically pleasing compared to other EMRs I've used in the past."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

BS

Brandon S.

Business Development

> "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586)

KS

Kimberly S.

Behavior Health Tech

> "Information is easy to edit, scheduling is easy, and downloading/accessing documents is easy."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6276972)

CA

Codee A.

Office Manager

> "There seems to be a lot of glitches and slowness. "

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675)

DP

Dale P.

Program Director

> "I have seen multiple features rolled out and it seems to get smoother each time."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852)

DP

Dale P.

Program Director

> "Sometimes new features are a "buggy" when rolled out."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852)

KS

Kara S.

Substance Use Counselor

> "For the most part, Alleva is very easy to use with some practice as it is necessary understanding how Alleva is laid..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268695)

DW

Dahlia W.

Nurse

> "Not set up like a medical chart so as a nurse it isn't the easiest system to use"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270809)

JM

Jared M.

Primary Clinician

> "The scheduler feature in Alleva is a must have."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270629)

JJ

Jenny J.

Nurse

> "Sometimes it takes a little while to load a screen"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268511)

KD

Kailee D.

Billing and Finance

> "I like the ease of use of Alleva and how if I'm not sure how to do something their help section has instructions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272720)

MR

Mike R.

Therapist

> "It will be slow, sometimes glitch out, and not save."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269255)

JA

Julie A.

Counselor

> "Alleva makes it easy to chart and keep up with client's information."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274596)

TK

Terry K.

Therapist

> "Loading issues at times, reviewers being removed from notes"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268672)

KM

Karyn M.

Family Counselor

> "Easy access to client information has been a great benefit of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

CM

Chris M.

Director Of IT

> "It has some drawbacks that might deter some potential customers."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

[View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/)

## User interface

3.94 (1,356)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

4.47 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Tebra

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/129169/Tebra/#features)

Alleva

Top features

36/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/180899/Alleva/#features)

### Recognition

No recognitions have been awarded to Tebra

No recognitions have been awarded to Alleva

### Deployment & support

Tebra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Alleva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tebra

-   By Tebra
-   Located in United States
-   Founded in 2004

Alleva

-   By Alleva
-   Located in United States
-   Founded in 2017

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[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Contact vendor for pricing

Price

$49.95/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-180899/CounSol-com-vs-Alleva)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

vs

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Contact vendor for pricing

Price

$160/month

3.8

Features

4.2

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/93446-129169/AestheticsPro-vs-Tebra)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Contact vendor for pricing

Price

$58/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-180899/BestNotes-vs-Alleva)