# Compare Tebra vs Carepatron 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tebra and Carepatron based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129169-195467/Tebra-vs-Care-Patron --- # Tebra vs Carepatron Features and Cost Comparison Last updated May 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TebraCarepatron2/4 selected [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment FG Based on [1,365 reviews](#user-reviews) Positive 1,011 Neutral 108 Negative 246 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM SG Based on [858 reviews](#user-reviews) Positive 768 Neutral 72 Negative 18 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,591 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Missing features Feature ratings HIPAA Compliant 4.4 Therapy Notes NA Charting 3.7 EMR/EHR 3.7 Appointment Scheduling 3.8 86%Fit High performer Feature ratings HIPAA Compliant 4.8 Therapy Notes 4.5 Charting 4.4 EMR/EHR 4.5 Appointment Scheduling 4.6 User satisfaction User satisfaction 3.9 User reviews[1,365](https://www.capterra.com/p/129169/Tebra/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.6 Customer support 3.7 User satisfaction 4.4 User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity. Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons FG Freya G. Administrative Staff > "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing,..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688) AS Angela S. Billing > "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366) HM Hemal M. Attending Physician > "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) HH Hillary H. Physician > "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) MM Matt M. Pedorthist > "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366) EW Erin W. PTSD Therapist and Medical Advocate, School Advocate > "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. ..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800) DS Diane S. Owner > "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641) JF Julia F. Not specifying > "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) CF Collette F. Provider > "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) HM Hemal M. Attending Physician > "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) EB Elise B. physician > "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) BS Betty S. Office Manager > "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402) AKT Anish Kumar T. Process Associate > "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799) EB Eric B. CEO > "We sometimes experience glitches in the software, which can cause some frustration with some of our staff." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964) DT Diana T. Clinical Office Manager > "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) HH Hillary H. Physician > "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) SG Stephen G. Pediatric Neurologist > "Great clinical notes/procedures etc outlay and secure patient records" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) MS Mariah S. Nurse Practitioner > "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258) SV Shay V. Medical Biller > "Great for Billing insurance and managing patient accounts." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622) KS Karen S. Director of Operations > "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544) AL Andrea L. clinician > "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972) EB Elise B. physician > "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) VR Verified Reviewer PMHNP > "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791) JF Julia F. Not specifying > "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) CB Coley B. Administrator > "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) CB Curt B. Doctor of Chiropractic > "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414) SG Stephen G. Pediatric Neurologist > "Great coomunication with constant updates, new developments, changes, improvements etc" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) RH Robbie H. Administrator > "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705) CB Coley B. Administrator > "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) CC CORALEE C. Physician > "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660) SG Stephen G. Pediatric Neurologist > "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) SR Suzanne R. Billing Coordinator > "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) HR Heidi R. office manager > "Most importantly, it allows me to focus more on my patients and less on administrative tasks." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478) MD Michelle D. APRN, owner > "There are not enough screening tools to come as standard within the specialty of psychiatry." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409) DT Diana T. Clinical Office Manager > "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) CN Curtis N. Practice Manager > "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) AM Ali M. Credentialing Executive > "Tebra has been a solid platform for streamlining our daily operations." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484) JB Justin B. Clinician > "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) AC Angelica C. medical assistant > "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444) NE Ngozi E. PMHNP > "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891) SP Satya P. Physician > "Good customer support, along with official resources, it has university, blogs and group of other users helping each other." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115) MP Monica P. Psychiatric Nurse Practitioner > "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) AM April M. office manager and biller > "I also believe it is easy for patients to read their medical records if they request them." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) PB Paula B. PMHNP > "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431) MAS Mary Ann S. APRN > "Tebra offers several charting tools that are very helpful." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175) AM April M. office manager and biller > "The billing side is more difficult to understand. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) ME Marcy E. Billing and Jack of all trades > "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373) IF Ismel F. PMHNP-BC > "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) CS Christine S. Speech pathologist > "I am able to complete documentation easily." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909) CA Chelsea A. Owner > "It is also difficult to offer a refund to patients for overpayment." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) MP Monica P. Psychiatric Nurse Practitioner > "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) VB Vanessa B. doctor > "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box;..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204) RC Roy C. Behavioral Therapist > "Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7131702) IF Ismel F. PMHNP-BC > "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) KW Kate W. Nurse Practitioner > "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112) HH Hillary H. Physician > "It has been 4 mos and no one has been able to change this." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) RB Renee B. Billing Manager > "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969) KP Karen P. Founder > "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047) SR Suzanne R. Billing Coordinator > "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) SM Sam M. ARNP > "This has been a longstanding problem that has not been resolved." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) EB Eric B. CEO > "Response time with customer support is great as well." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964) SM Sam M. ARNP > "They are unable to fix it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) CN Curtis N. Practice Manager > "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) JB Justin B. Clinician > "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) CA Chelsea A. Owner > "I usually get a response back within 24 hours of putting in a request." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) CR CHRISTOPHER R. Nurse Practitioner > "Trizetto put my EIN wrong in billing and I can't bill for several insurances. " [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568) CS Christine S. Speech pathologist > "It is easy to manage for schedule changes." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909) KA Kamala A. Physician > "then you get auto replies saying that the reply will get further delayed if you message repeatedly!" [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513) SC Susan C. Psychiatric Mental Health Nurse Practitioner > "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294) VR Verified Reviewer Office Manager > "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which..." [See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728) CF Collette F. Provider > "Tebra has shown time and time again that they are a partner in our success." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) KO Katherine O. Biller > "We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6532893) LM Luis M. Psychiatry > "Love the professionalism and be able to talk to an US representative that knows the system" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146) KA Kamala A. Physician > "EMR - each part of saop in a separate box, the template is very hard to work with" [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513) CW Chelsea W. Intern > "Tebra is easy to navigate, and I love how simple it is to input client data." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7126340) MJ Mary J. Owner Administrator > "Unhappy with the experience, training was poor and assistance with issues is not as one would expect." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559) MP Monica P. Psychiatric Nurse Practitioner > "I used it during my clinical rotations back when it was Kareo along with others and it stood out to me because it felt sooooo simple to learn, I was a pro..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) MS Michelle S. CEO > "I cannot view the claim form unless I set it to print." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6626969) RH Renee H. Outpatient Therapist > "I really like the flow of how easy it is to type notes and it saves as you go." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028) QM Quinezsha M. Student > "My only dislike is not having access to all the features." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009606) [View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) IK Inge K. Counsellor > "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) NN Natalie N. Licensed Clinical Social Work > "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038) DW Daniel W. Owner > "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359) AS Amanda S. Pediatric Occupational Therapist > "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) KB Kate B. Clinical Psychologist > "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TW Taylor W. Owner and President > "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) AD Amy D. Genetic Counselor > "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) JG Jesus G. Case worker > "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) AF Aaron F. APRN > "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) DH Diana H. supervisor > "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899) VR Verified Reviewer Owner and Clinician > "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570) AS Amanda S. Pediatric Occupational Therapist > "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) RC Ruby C. Occupational Therapist Owner > "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) SC Sam C. Music Therapist, Board-Certified > "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JT Jaya T. administrator > "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) RC Ruby C. Occupational Therapist Owner > "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) RC Reyenne C. Speech-Language Pathologist > "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) SB Samantha B. CEO, Therapist > "My practice lost money daily for missed sessions due to non working links and patients could never sign in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JG Jesus G. Case worker > "Booking appointments is smooth, and it allows me to send reminders to my staff and clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) RC Ruby C. Occupational Therapist Owner > "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) HM Hannah M. Chief Clinical Officer > "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) HR Haley R. registrar > "It often made navigating the platform feel disjointed and slow, which disrupted my workflow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface 3.95 (1,365) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.43 (858) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Tebra 21/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - Employee Management - EMR/EHR - E-Prescribing - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Outcome Assessment Tools - Patient Portal - Reporting & Statistics - Role-Based Permissions - Secure Messaging - Teletherapy - Template Management - Therapy Notes - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/129169/Tebra/#features) Carepatron Top features 24/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - Employee Management - EMR/EHR - E-Prescribing - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Outcome Assessment Tools - Patient Portal - Reporting & Statistics - Role-Based Permissions - Secure Messaging - Teletherapy - Template Management - Therapy Notes - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition Tebra is recognized as a top-rated tool in 4 Capterra Shortlist reports Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Tebra Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tebra - By Tebra - Located in United States - Founded in 2004 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) vs 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