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Recollective vs Hotjar: Which is a better fit?

Updated on December 29th, 2024
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Summary
Features in Qualitative Data Analysis
16
41
  • Multimedia Support
29
Best performer
41
  • Annotations
  • Drag & Drop
  • Monitoring
User satisfaction
4.7
User reviews58
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.8
4.7
User reviews532
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.5
Price starts from
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Marketing research professionals at both agency and enterprise organizations with a focus on qualitative research.

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-65c161a5-a989-4ad9-b3a9-08da951af26e
Allen E
President
5.0

Alan: My name is Alan. I'm the owner and CEO of my company. I give Hotjar a five. And for more reviews, click below. I found Hotjar through either a business coach, or perhaps a marketing video, where the point was made, that you really need to track your website's behaviors, and your consumer journey from the beginning. And the best way to do that, is to track behaviors. And that's how I found Hotjar. So, once I installed it, I was able to see a lot of the activity that people were taking on my website, and take actionable steps to improve the quality and experience of people going on my website. So, there are two main reasons I chose Hotjar. One was its heat mapping. I was able to see what people were not only looking at, what they clicked on, and how far down the page they scrolled. But more importantly, I was able to look at a recording of their behaviors on my website, see what websites they visited, what they clicked on, where they stopped, what they read, what they skipped past. Gave me a lot of information on specific buyer journeys. And specifically, when I was able to link that into a... If they filled out a form on my website, and I can see when that form came in, I can go right to the video of that user, that led to that form fill, to see what their behavior was like before they filled out that form. So, I can see specifically what pages they looked at, where they stopped, where their interest was. And we can use that data to have more meaningful conversations with the potential. New clients with the lead. It was very easy to get started with Hotjar. They give you a code that you install into your website. So, you just manually do it yourself, if you're familiar, or you give it to your webmaster, and you're up and running. You have your login to get into their dashboard, and you can start recording and viewing everything, once you have it all set up properly. So, it was fairly easy. I'm not a very technical guy, but I had it up and running within an hour. For anyone considering Hotjar, my suggestion and advice is to just do it. They have a low tier offer. I believe. I don't think it costs anything. You can just get right in, start collecting data, take a look, and start making actionable steps to improve your website and your buyer journey. And you've got nothing to lose for that. So, I would do it.

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Recollective

16/41
  • Ad hoc Analysis
  • Annotations
  • Categorization/Grouping
  • Computer Assisted Coding
  • Data Coding
  • Data Collection
  • Data Storage Management
  • Drag & Drop
  • Media Analytics
  • Mixed Methods Research
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Predictive Analytics
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Real-Time Analytics
  • Reporting & Statistics
  • Sentiment Analysis
  • Tagging
  • Text Analysis
  • Trend Analysis
  • User Research Analysis
  • Visual Analytics
  • Website Analytics
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • API
  • Collaboration Tools
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Feedback Management
  • Multimedia Support
  • Real-Time Data
  • Search/Filter
  • Single Sign On
  • Statistical Analysis
  • Third-Party Integrations
See All features
Hide Qualitative Data Analysis Software Features -

Hotjar

Top Features
29/41
Show Qualitative Data Analysis Software Features +
Recollective
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Hotjar
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Recollective
  • By Recollective
  • Located in Canada
  • Founded in 1998
Hotjar
  • By Hotjar
  • Located in Malta
  • Founded in 2014
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