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Softinn Extranet is built specifically for e-commerce savvy hotelier to drive more direct bookings and run digital marketing campaigns.
Coaching from the support team has been excellent. The assessment I received on how well I am using the functionality of the software has been excellent.
They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off.
If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job.
The number one complaint of the software is the cost. Most of resnexus' clients are small, privately owned properties with limited budgets.
We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.
I can’t think of anything that bothers me about the software.
Of the software companies that I talked to, I was the most confident that ResNexus was there for me, to help me use the features that were best for me and my company.
They advertise 24/7 customer service, UNTRUE. If you try to reach them on the weekend - forget it.
The use of PROMO CODE does help to attract more customer and good for marketing to increase barand awareness.
I can say so far everything is ok—nothing much on the negative.
Easy to use tool with very good customer service. Would recommend to hotels to be in SoftInn's listings.
Interface of user diffcult and hard to understand. Maybe it cost a font or design.
Super easy to install and start selling my rooms online. Http://sunflowerhotel.com.my.
I love their customer service, promotions and whatnot.
Prioritize real-user-identified key features according to your needs to find your best fit.
ResNexus
Top FeaturesSoftinn Hotel Booking Engine
ResNexus
Softinn Hotel Booking Engine
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