Escapia vs ResNexus: Which is a better fit?

Escapia has been a great tool for us, especially for the price we managed to get since we signed up when it was a newer company. It seems to be improving constantly which I really appreciate.

There is no way to preview your listing to make sure you got it right. Also, if you put in the wrong coordinates then you can't change them later and your home will show up in the wrong spot.

Pros - Escapia is user friendly, easy to use, easy to navigate through tabs on reservation screens. Customer Service are always helpful and knowledgeable and the training materials are of great value.

One problem is that as of now owners cannot reset their password, and so they always have to contact us if they forget it so that we can change it for them.

Great group of innovative individuals who are constantly trying to improve the software and stay ahead of the competitors.

Currently though it is a daily frustration. The system stops working daily, it's slow, doesn't communicate well with our other software systems.

The visual planner is perfect for managing many homes all at once with a quick scroll. I definitely recommend Escapia if you are looking for a user friendly easy to use software.

The lack of connection to Airbnb is also a serious issue along with the "Price Consitency" rules from Vrbo.

Coaching from the support team has been excellent. The assessment I received on how well I am using the functionality of the software has been excellent.

They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off.

Billie B

Operations Manager

If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job.

Diane D

National Sales & Project Manager

The number one complaint of the software is the cost. Most of resnexus' clients are small, privately owned properties with limited budgets.

We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.

I can’t think of anything that bothers me about the software.

Of the software companies that I talked to, I was the most confident that ResNexus was there for me, to help me use the features that were best for me and my company.

They advertise 24/7 customer service, UNTRUE. If you try to reach them on the weekend - forget it.