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Owners and Organisers of Dance Schools, Gymnastics & Football Academies, and more. Make life easier for you, your coaches, and your customers with a simple and modern system that will help you grow!
Coaching from the support team has been excellent. The assessment I received on how well I am using the functionality of the software has been excellent.
They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off.
If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job.
The number one complaint of the software is the cost. Most of resnexus' clients are small, privately owned properties with limited budgets.
We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.
I can’t think of anything that bothers me about the software.
Of the software companies that I talked to, I was the most confident that ResNexus was there for me, to help me use the features that were best for me and my company.
They advertise 24/7 customer service, UNTRUE. If you try to reach them on the weekend - forget it.
The support team are fantastic they respond so quickly and if the system can't do what you want they help work out how to work with what is available to suit your business.
When customers are auto-enrolled from one term to the next they are unable to apply a discount code. Trial customers can get lost between terms.
Fantastic bonus that they have massively reduced their fee to zero throughout the pandemic and I couldn’t have carried on using the system without that- I am extremely grateful for them.
Sometimes features can be limited or restricted. Overall the layout and ability to customise the colourshemes to match your brands is limited.
I might add, during the past year (COVID-19) the support, help and discounts over the year have been absolutely amazing, kind and thoughtful.
I dislike the amount Stripe charge as a platform fee and wish we had the choice of PayPal or a cheaper alternative. My clients moan about the cost and I don’t wish to incur the fee as a company.
They have been brilliant to deal with I would highly recommend them. The opportunity to feedback or suggest improvements would be nice.
Not yet used away from a WiFi connection so unsure how the offline aspect will work.
Prioritize real-user-identified key features according to your needs to find your best fit.
ResNexus
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