# Compare ResNexus vs Peek Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Peek Pro and ResNexus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129392-142459/Reservation-Nexus-vs-Peek-PRO-Tour-Operator-Software

---

# Peek Pro vs ResNexus Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Peek ProResNexus2/4 selected

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [794 reviews](#user-reviews)

Positive

741

Neutral

15

Negative

38

[## ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

JS

Based on [427 reviews](#user-reviews)

Positive

414

Neutral

6

Negative

7

## Summary

* * *

Key features rated by users

Features selected based on 5,165 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

85%Fit

High performer

Feature ratings

Online Booking

4.7

Booking Management

5.0

Calendar Management

4.8

Availability Management

5.0

Channel Management

5.0

User satisfaction

User satisfaction

4.7

User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.8

User reviews[427](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

Best for

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

## User reviews

Pros & cons

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience when..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking engine."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very user..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them which was..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all over."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

SL

Sarah L.

Founder

> "The booking flow widgets are also really great."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for maintenance but..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all questions..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

MI

Mariko I.

Director and Owner

> "So far no major issues with using this new booking system."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4722231)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most responsive"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

LS

Logan S.

Box Office Manager

> "This reduces the workload on the office and allows them to spend more time helping customers book who are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

MW

Melinda W.

Owner/Operator

> "They were professional, detailed, organized and efficient. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MW

Melinda W.

Owner/Operator

> "sensitive content hidden\] helped me sign up and on board with Peek Pro. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

EW

Elton W.

Owner

> "Customer support is the best in my opinion."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and have been..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

JS

Jory S.

Operations Manager

> "Making the switch over to an online booking system was a challenge at first, but ResNexus has made it easy for us to do things like manage our..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7093597)

JS

Jessica S.

Park Manager

> "I can't send a refund to an updated card that the client wants on file. IF the client's card was cancelled and then they are needing a refund, I..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

GO

Garrett O.

Corp Pres.

> "One of the best items that ts managed through resnexus is the "Travel Protection" It is fantastic to have a product to offer to guests that are..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CJ

Corina J.

Owner

> "That i need 100 letters in a survey before i can get to my calendar to see how many people i need to feed when i can’t think of a con."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6842372)

SW

Steve W.

Owner

> "The RN system not only saves us countless hours of manual work, but also pays for itself via Direct Connect capability for online travel agents like..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

UL

Ursula L.

Campground Owner

> "The booking engine is geared for hotel more than campground and was not customizable to the specific information that I required."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838338)

JA

Jill A.

GM

> "We were with a template booking software before RN that was clearly below subpar, so to be with a co that supports its customers, available to work..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6672619)

Axel K.

General Manager

> "Their staff was not very knowledgeable when it came to Google Hotel Ads, and we quickly ran into major limitations across all their features."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

TB

Tammy B.

Owner

> "The web designer that was assigned to my business was originally from the North East and she worked tirelessly to finish my website before she..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

Axel K.

General Manager

> "We quickly discovered that the family business side was a double edged sword, and if they don't like you personally, they will dump you in a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

GO

Garrett O.

Corp Pres.

> "I have followed up with guests and they to are very impressed with the personal real customer service associated to this product offering. If you..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

GO

Garrett O.

Corp Pres.

> "Its frustrating that we have to do the work that the OTAs are not wanting to do and we still have to pay to do their jobs."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CC

Christopher C.

CEO

> "ResNexus is easy to learn, integrates with Airbnb and other platforms, and offers simple, effective reporting for better property management."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6853397)

HH

Heather H.

General Manager

> "There is also still some confusion as to how to utilize the settings function, especially the ones related to room units/classes and rates."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6591849)

GO

Garrett O.

Corp Pres.

> "We really enjoy the Academy that they offer to showcase new features and industry trends, it keeps us at the top of the game. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CG

Casie G.

Operations Manager

> "One of the negatives that we have experienced involves recognizing returning guests who have formerly used OTA's."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

BS

Beth S.

Owner

> "The fact that they care enough to send a rep here to this relatively small area (the Outer Banks of NC), in this case \[sensitive content hidden\], to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6770988)

TB

Tammy B.

Owner

> "Even she says its a struggle and can only do it in small batches. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

SW

Steve W.

Owner

> "They were very patient when training us during our transition to ResNexus, and proactively contact us with major new releases that they think will..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

MB

Mark B.

Owner

> "There are no function to integrate a calendar to book massages, swims, etc, with their billing system. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4855032)

VT

Victoria T.

Lodge Manager

> "I am impressed by his customer service and account ResNexus for saving me hundreds of hours and boosting my lodging business's success."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6731807)

ME

Mindy E.

Hotel Manager

> "That was over a year ago. Unless the user if very familiar with the screens and how to navigate the system, it is extremely difficult to help a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

DW

Diane W.

Owner

> "I love that you get a live person for support, no AI chat bot making you go in circles and finally you give up because no one will help you. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

RB

RUSSELL B.

owner

> "i did not like paying my monthly bill during covid"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6535988)

PK

Penny K.

Owner and partner

> "We also love all of the webinars that share up to date tools to make our system more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6882002)

GG

Greg G.

Owner / Operator

> "first the import of my previous and existing reservations was done incorrectly and even after 12 months they could not figure out how to fix it."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

TH

Trish H.

Owner and Operator

> "Have been a customer since 2005. Though I do not use all the features, it simplifies my Life. When there issues, I can get Support."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837668)

AM

Amy M.

Manager

> "The new grid coming out has too many colors and is very distracting making it harder to see reservations."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841066)

DW

Diane W.

Owner

> "I love the OTA integration that keeps my reservations from double booking."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

DW

Diane W.

Owner

> "Please don't take away LIVE support. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

MB

Marcia B.

Owner

> "I live in Mexico, and thankfully this is finally available in Spanish so that my workers can use the back end. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838336)

GO

Garrett O.

Corp Pres.

> "Well..... this is difficult! "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

JE

Julia E.

Owner

> "This is an important part of being able to offer our customers a quality experience, especially if something goes wrong, and they have to cancel..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

Mike and Bonnie T.

Owner / operator

> "We do have a problem with the pet cleaning charges being charged daily, which is not our policy."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4857972)

GL

Gary L.

owner

> "Very satified with everything brought to the table and the ability to help and change things to suit."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858736)

MZ

Matt Z.

Owner

> "Some issues with accounting / integration with Quickbooks (though may be user error)"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___5059470)

CW

Christine W.

Owner

> "I love everything about ResNexus, but the most important is the red carpet service I get from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838841)

GG

Greg G.

Owner / Operator

> "The grid takes three time longer to load than my previous software system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

ME

Mindy E.

Hotel Manager

> "The built in credit card transactions is an upgrade from our last system. And, using the revenue management portion of the system has enabled us to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

JTA

Jeffrey Todd A.

Owner

> "Can sometimes be difficult drafting content edits"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840854)

AR

Alan R.

Owner

> "It also allows me to confirm stays with our guests digitally, so we are all "on the same page" regarding arrival, departure, amenities and..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

GG

Greg G.

Owner / Operator

> "Poor customer service, if you have a problem they'll "write a ticket" then forget about you"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

RN

Rodney N.

Owner

> "The comprehensive reservation management system handles bookings, check-ins, and check-outs seamlessly, while automating guest communication."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4843449)

TC

Torri C.

Owner and Founder

> "I always forget where I need to go to create the codes and then add them."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850172)

CV

Caroline V.

Ownerand Operator

> "As a very small bed and breakfast, I like the features the reservation page offers me at a price my small business can afford."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6480226)

KH

Katie H.

Director of Sales & Marketing

> "Website integration looks very old and dated."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4856382)

LD

Lorri D.

Manager

> "Having a cloud-based product allows me, as Manager, to oversee daily operations and assist my staff in real time online."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4836731)

RW

Ryan W.

Owner

> "The rollout for the App was pretty slow, could have been faster. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850258)

TB

Tauna B.

Business owner

> "We've been using Resnexus for over 10 years, and it's been a great program to help our business grow and prosper. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

VK

Valerie K.

Owner

> "I not that happy with the constant changes of how the calender looks."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841577)

CB

Carolin B.

owner

> "Transitioning from my previous connectivity provider was seamless, thanks to the expert and highly competent guidance provided by ResNexus..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6257639)

CJ

Cheryl J.

owner

> "email support is slow."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845369)

JE

Julia E.

Owner

> "One of them is the Direct Connect aspect and how they connect with a good variety of hosting platforms. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

MBD

Mary Beth D.

Owner

> "Don't like the html much either :)."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841853)

VS

Valerie S.

owner manager

> "This motivates me to follow up and print out new reservations......all good"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837691)

SN

Scott N.

Owner

> "This includes errors in the Airbnb channel mgr integration that created actual bookings with incorrect 24-hour cancelation policies."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

AR

Alan R.

Owner

> "ResNexus is most valuable as a tool to create and maintain a customer reservations calendar for our property's guests."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

SN

Scott N.

Owner

> "In addition, the required process required to handle direct bookings is overkill for me, with a lot of information and extra decisions I have to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

TB

Tammy B.

Owner

> "I had met with several website/reservation system vendors but the staff at ResNexus was simple the best. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

DD

Denny D.

innkeeper

> "hard to learn, and not very good introductory tutorials"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845095)

CH

Chris H.

Manager Owner

> "It appears to be a small company, but they have a large number of clients. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839244)

SN

Scott N.

Owner

> "The application is not intuitive and work flow processes are too complex for the simple processes required for my business...so complex I am..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

LH

Lena H.

Co Owner

> "I have actually made strong suggestions that have been heard and have been implemented to at least my system to cause it to be more user friendly..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484398)

SN

Scott N.

Owner

> "They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

MS

Megan S.

Owner

> "Love having access to key experts in the industry."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838091)

JR

Julie R.

Marketing Manager

> "They say they will set it up for you, but everything they did was wrong and we had to go back over it. When we called to complain the response was..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

DMOG

Dr. Michelle Odette G.

General Manager

> "Navigating through the features has been seamless, making my tasks much easier and more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6367623)

AM

Andrea M.

director of operations

> "The management team - or their "red carpet" team - is not as responsive as the general support team."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2856998)

CG

Casie G.

Operations Manager

> "The financial reports and data are very useful. And most importantly, the customer service is above and beyond."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

JR

Julie R.

Marketing Manager

> "It's as if because you are paying monthly they want it to take as long as possible."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

KD

Kendra D.

Owner

> "Program runs well, staff is very responsive 24/7 and holidays!!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838218)

JR

Julie R.

Marketing Manager

> "Then they gave us attitude about how we hadn't trained our people on using the system in the 2 months we'd been working on setting it up."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

TB

Tauna B.

Business owner

> "The Resnexus team is amazing, and the program continues to develop and improve every year. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

JR

Julie R.

Marketing Manager

> "We can't train people to use a system that isn't set up properly."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

JS

Jessica S.

Park Manager

> "Resnexus chooses to evolve in ways that are beneficial to the end user and ultimately the end user's customer."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

JR

Julie R.

Marketing Manager

> "There is absolutely ZERO documentation on how to setup the system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

AV

Alex V.

Owner

> "Their record keeping is extremely useful and it makes our business look professional when guests get their confirmations and receipts from us."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4865777)

JB

Jason B.

Owner

> "Facebook rolled out a "Book Now" button in their ads, but we can't link that directly to our booking page right now. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2524110)

SW

Shane W.

Owner

> "They do a great job getting you set up and really working to create a great relationship"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6829537)

SN

Scott N.

Owner

> "Lastly, I've experienced a lot of bugs in production."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

[View Reviews](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

## User interface

4.68 (794)

4.79 (427)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Peek Pro

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

ResNexus

Top features

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/129392/Reservation-Nexus/#features)

### Recognition

No recognitions have been awarded to Peek Pro

No recognitions have been awarded to ResNexus

### Deployment & support

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ResNexus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

ResNexus

-   By ResNexus
-   Located in United States
-   Founded in 2005

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4.4

[View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

$30/month

Price

$23/month

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/129392-159377/Reservation-Nexus-vs-Guesty)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,280)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Contact vendor for pricing

Price

€9.9/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (238)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$30/month

Price

€42/month

4.7

Features

4.1

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/129392-183836/Reservation-Nexus-vs-Amenitiz)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

vs

[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/)

$30/month

Price

$3.99/month

4.7

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/76374-129392/Hotelogix-vs-Reservation-Nexus)