# Compare ResNexus vs Little Hotelier 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ResNexus and Little Hotelier based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129392-144307/Reservation-Nexus-vs-Little-Hotelier

---

# ResNexus vs Little Hotelier Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ResNexusLittle Hotelier2/4 selected

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

[## ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

JS

Based on [428 reviews](#user-reviews)

Positive

415

Neutral

6

Negative

7

[## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.9

Functionality

3.8

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

ju

Based on [220 reviews](#user-reviews)

Positive

163

Neutral

22

Negative

35

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## Summary

* * *

Key features rated by users

Features selected based on 5,304 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Online Booking

4.7

Booking Management

5.0

Calendar Management

4.8

Availability Management

5.0

Channel Management

5.0

\--%Fit

Not enough reviews

Feature ratings

Online Booking

3.7

Booking Management

\--

Calendar Management

4.1

Availability Management

4.0

Channel Management

\--

User satisfaction

User satisfaction

4.8

User reviews[428](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

User satisfaction

4.0

User reviews[220](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$109Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

Best for

Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation.

## User reviews

Pros & cons

JS

Jory S.

Operations Manager

> "Making the switch over to an online booking system was a challenge at first, but ResNexus has made it easy for us to do things like manage our..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7093597)

JS

Jessica S.

Park Manager

> "I can't send a refund to an updated card that the client wants on file. IF the client's card was cancelled and then they are needing a refund, I..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

GO

Garrett O.

Corp Pres.

> "One of the best items that ts managed through resnexus is the "Travel Protection" It is fantastic to have a product to offer to guests that are..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CJ

Corina J.

Owner

> "That i need 100 letters in a survey before i can get to my calendar to see how many people i need to feed when i can’t think of a con."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6842372)

SW

Steve W.

Owner

> "The RN system not only saves us countless hours of manual work, but also pays for itself via Direct Connect capability for online travel agents like..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

UL

Ursula L.

Campground Owner

> "The booking engine is geared for hotel more than campground and was not customizable to the specific information that I required."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838338)

JA

Jill A.

GM

> "We were with a template booking software before RN that was clearly below subpar, so to be with a co that supports its customers, available to work..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6672619)

Axel K.

General Manager

> "Their staff was not very knowledgeable when it came to Google Hotel Ads, and we quickly ran into major limitations across all their features."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

TB

Tammy B.

Owner

> "The web designer that was assigned to my business was originally from the North East and she worked tirelessly to finish my website before she..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

Axel K.

General Manager

> "We quickly discovered that the family business side was a double edged sword, and if they don't like you personally, they will dump you in a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

GO

Garrett O.

Corp Pres.

> "I have followed up with guests and they to are very impressed with the personal real customer service associated to this product offering. If you..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

GO

Garrett O.

Corp Pres.

> "Its frustrating that we have to do the work that the OTAs are not wanting to do and we still have to pay to do their jobs."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CC

Christopher C.

CEO

> "ResNexus is easy to learn, integrates with Airbnb and other platforms, and offers simple, effective reporting for better property management."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6853397)

HH

Heather H.

General Manager

> "There is also still some confusion as to how to utilize the settings function, especially the ones related to room units/classes and rates."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6591849)

GO

Garrett O.

Corp Pres.

> "We really enjoy the Academy that they offer to showcase new features and industry trends, it keeps us at the top of the game. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CG

Casie G.

Operations Manager

> "One of the negatives that we have experienced involves recognizing returning guests who have formerly used OTA's."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

SW

Steve W.

Owner

> "They were very patient when training us during our transition to ResNexus, and proactively contact us with major new releases that they think will..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

TB

Tammy B.

Owner

> "Even she says its a struggle and can only do it in small batches. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

SB

Stevan B.

co-owner and Brand Director

> "Their customer service, resources and capabilities far exceed expectations time and time again and we are proud to work with them!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7119348)

MB

Mark B.

Owner

> "There are no function to integrate a calendar to book massages, swims, etc, with their billing system. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4855032)

VT

Victoria T.

Lodge Manager

> "I am impressed by his customer service and account ResNexus for saving me hundreds of hours and boosting my lodging business's success."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6731807)

ME

Mindy E.

Hotel Manager

> "That was over a year ago. Unless the user if very familiar with the screens and how to navigate the system, it is extremely difficult to help a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

DW

Diane W.

Owner

> "I love that you get a live person for support, no AI chat bot making you go in circles and finally you give up because no one will help you. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

RB

RUSSELL B.

owner

> "i did not like paying my monthly bill during covid"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6535988)

PK

Penny K.

Owner and partner

> "We also love all of the webinars that share up to date tools to make our system more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6882002)

GG

Greg G.

Owner / Operator

> "first the import of my previous and existing reservations was done incorrectly and even after 12 months they could not figure out how to fix it."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

TH

Trish H.

Owner and Operator

> "Have been a customer since 2005. Though I do not use all the features, it simplifies my Life. When there issues, I can get Support."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837668)

AM

Amy M.

Manager

> "The new grid coming out has too many colors and is very distracting making it harder to see reservations."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841066)

DW

Diane W.

Owner

> "I love the OTA integration that keeps my reservations from double booking."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

DW

Diane W.

Owner

> "Please don't take away LIVE support. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

MB

Marcia B.

Owner and Manager

> "I live in Mexico, and thankfully this is finally available in Spanish so that my workers can use the back end. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838336)

GO

Garrett O.

Corp Pres.

> "Well..... this is difficult! "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

JE

Julia E.

Owner

> "This is an important part of being able to offer our customers a quality experience, especially if something goes wrong, and they have to cancel..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

Mike and Bonnie T.

Owner / operator

> "We do have a problem with the pet cleaning charges being charged daily, which is not our policy."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4857972)

GL

Gary L.

owner

> "Very satified with everything brought to the table and the ability to help and change things to suit."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858736)

MZ

Matt Z.

Owner

> "Some issues with accounting / integration with Quickbooks (though may be user error)"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___5059470)

CW

Christine W.

Owner

> "I love everything about ResNexus, but the most important is the red carpet service I get from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838841)

GG

Greg G.

Owner / Operator

> "The grid takes three time longer to load than my previous software system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

ME

Mindy E.

Hotel Manager

> "The built in credit card transactions is an upgrade from our last system. And, using the revenue management portion of the system has enabled us to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

JTA

Jeffrey Todd A.

Owner

> "Can sometimes be difficult drafting content edits"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840854)

BS

Beth S.

Owner

> "The fact that they care enough to send a rep here to this relatively small area (the Outer Banks of NC), in this case \[sensitive content hidden\], to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6770988)

GG

Greg G.

Owner / Operator

> "Poor customer service, if you have a problem they'll "write a ticket" then forget about you"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

AR

Alan R.

Owner

> "It also allows me to confirm stays with our guests digitally, so we are all "on the same page" regarding arrival, departure, amenities and..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

TC

Torri C.

Owner and Founder

> "I always forget where I need to go to create the codes and then add them."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850172)

RN

Rodney N.

Owner

> "The comprehensive reservation management system handles bookings, check-ins, and check-outs seamlessly, while automating guest communication."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4843449)

KH

Katie H.

Director of Sales & Marketing

> "Website integration looks very old and dated."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4856382)

CV

Caroline V.

Ownerand Operator

> "As a very small bed and breakfast, I like the features the reservation page offers me at a price my small business can afford."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6480226)

RW

Ryan W.

Owner

> "The rollout for the App was pretty slow, could have been faster. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850258)

LD

Lorri D.

Manager

> "Having a cloud-based product allows me, as Manager, to oversee daily operations and assist my staff in real time online."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4836731)

VK

Valerie K.

Owner

> "I not that happy with the constant changes of how the calender looks."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841577)

TB

Tauna B.

Business owner

> "We've been using Resnexus for over 10 years, and it's been a great program to help our business grow and prosper. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

CJ

Cheryl J.

owner

> "email support is slow."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845369)

JE

Julia E.

Owner

> "One of them is the Direct Connect aspect and how they connect with a good variety of hosting platforms. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

MBD

Mary Beth D.

Owner

> "Don't like the html much either :)."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841853)

VS

Valerie S.

owner manager

> "This motivates me to follow up and print out new reservations......all good"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837691)

SN

Scott N.

Owner

> "This includes errors in the Airbnb channel mgr integration that created actual bookings with incorrect 24-hour cancelation policies."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

AR

Alan R.

Owner

> "ResNexus is most valuable as a tool to create and maintain a customer reservations calendar for our property's guests."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

SN

Scott N.

Owner

> "In addition, the required process required to handle direct bookings is overkill for me, with a lot of information and extra decisions I have to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

TB

Tammy B.

Owner

> "I had met with several website/reservation system vendors but the staff at ResNexus was simple the best. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

DD

Denny D.

innkeeper

> "hard to learn, and not very good introductory tutorials"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845095)

CH

Chris H.

Manager Owner

> "It appears to be a small company, but they have a large number of clients. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839244)

SN

Scott N.

Owner

> "The application is not intuitive and work flow processes are too complex for the simple processes required for my business...so complex I am..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

LH

Lena H.

Co Owner

> "I have actually made strong suggestions that have been heard and have been implemented to at least my system to cause it to be more user friendly..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484398)

SN

Scott N.

Owner

> "They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

MS

Megan S.

Owner

> "Love having access to key experts in the industry."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838091)

JR

Julie R.

Marketing Manager

> "They say they will set it up for you, but everything they did was wrong and we had to go back over it. When we called to complain the response was..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

DMOG

Dr. Michelle Odette G.

General Manager

> "Navigating through the features has been seamless, making my tasks much easier and more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6367623)

JR

Julie R.

Marketing Manager

> "It's as if because you are paying monthly they want it to take as long as possible."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

CG

Casie G.

Operations Manager

> "The financial reports and data are very useful. And most importantly, the customer service is above and beyond."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

JR

Julie R.

Marketing Manager

> "Then they gave us attitude about how we hadn't trained our people on using the system in the 2 months we'd been working on setting it up."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

KD

Kendra D.

Owner

> "Program runs well, staff is very responsive 24/7 and holidays!!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838218)

JR

Julie R.

Marketing Manager

> "We can't train people to use a system that isn't set up properly."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

TB

Tauna B.

Business owner

> "The Resnexus team is amazing, and the program continues to develop and improve every year. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

JR

Julie R.

Marketing Manager

> "There is absolutely ZERO documentation on how to setup the system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

JS

Jessica S.

Park Manager

> "Resnexus chooses to evolve in ways that are beneficial to the end user and ultimately the end user's customer."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

JB

Jason B.

Owner

> "Facebook rolled out a "Book Now" button in their ads, but we can't link that directly to our booking page right now. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2524110)

AV

Alex V.

Owner

> "Their record keeping is extremely useful and it makes our business look professional when guests get their confirmations and receipts from us."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4865777)

SN

Scott N.

Owner

> "Lastly, I've experienced a lot of bugs in production."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

SW

Shane W.

Owner

> "They do a great job getting you set up and really working to create a great relationship"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6829537)

MWW

Margaret Walker W.

owner

> "One person puts in their credit card, and the other person wants to add theirs to pay for their half, they cannot do this."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2523873)

[View Reviews](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

JU

John U.

CEO

> "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860)

FM

Fawaz M.

General Manager

> "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609)

AC

Anna C.

Commercial Advisor

> "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

KM

KATHLEEN M.

Owner

> "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986)

AJ

Adam J.

Assistant Manager

> "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

MC

Mariami C.

director

> "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

JW

Jen W.

Director

> "He helped me work through my direct booking and mapping issue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

AJ

Adam J.

Assistant Manager

> "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

SD

Suzie D.

Owner and Innkeeper

> "I like having the app on my phone so I can take care of business on the go."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911)

DT

Danielle T.

Owner

> "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service but..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

AW

Anin W.

Managing Director

> "fast response support, issues get solved in matter of minutes not days."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017)

ZDNR

Zarista Dewi Noor R.

Guesthouse Manager

> "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389)

MC

Mariami C.

director

> "The booking engine with promo codes is a great feature for encouraging direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

SM

Stuart M.

Owner and operator

> "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

BB

Benjamin B.

CEO

> "I left the call with a much better understanding and really appreciated both her support and the system provided..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

KK

Kerry K.

Owner

> "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

MC

Mariami C.

director

> "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

PB

Paul B.

Director

> "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833)

BB

Benjamin B.

CEO

> "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

EF

Elizabeth F.

Owner

> "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750)

MC

Mariami C.

director

> "Great for saving time and avoiding double bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

DS

David S.

Owner, Manager, Operator

> "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011)

JW

Jen W.

Director

> "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

KK

Kerry K.

Owner

> "The only advice on this was to go through incognito/private browsing, which worked but is not convenient."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

AD

Allen D.

Director

> "It's cost effective which is great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

JS

John S.

CEO

> "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831)

AL

Astrid L.

Managing director

> "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

AG

Alessandra G.

Hotel Manager

> "We had no support on how to fix rates, how to understand things and how to continue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

GG

Gerry G.

Sales Director

> "So far LH is helping us to manage our OTA and OHW."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812)

AA

Anne A.

Owner operator

> "Today the room closure function doesn't work."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AG

Alessandra G.

Hotel Manager

> "I only like the fact that has an APP linked to it and that is relatively cheap."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

HAM

Hi Angela M.

Owner

> "The lack of onboarding no accountability and zero account service"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775)

AJ

Adam J.

Assistant Manager

> "Staff are always there to help and answer any query, whether big or small"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

AA

Anne A.

Owner operator

> "Functionality seems to have glitches regularly."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

LS

Lieley S.

Assistant Hospitality Manager

> "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354)

MA

Marco A.

Director

> "Th invoicing system gives problems."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990)

KK

Kerry K.

Owner

> "I receive the help I need when using the chat. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

KT

Kristin T.

Owner

> "I feel completely scammed now because of their terrible platform and even worse customer service."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866)

SM

Stuart M.

Owner and operator

> "Helpful humans on the chat screens."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

RD

Robert D.

Manager

> "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179)

AD

Allen D.

Director

> "Customer support is ever present."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AC

Anna C.

Commercial Advisor

> "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

TL

Tiffany L.

Assistant Accountant

> "Customer Services is great, very helpful and get to you really quick."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

DT

Danielle T.

Owner

> "We decided to go with another software because of the poor customer service!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

AD

Allen D.

Director

> "Great customer support."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AA

Anne A.

Owner operator

> "The other day the entire (global) site was down on a Saturday!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AM

ANGELA M.

Doc in economy

> "Thank you for the helpful ideas and suggestions"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457)

VR

Verified Reviewer

Owner

> "System overall very cumbersome and slow."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445)

TL

Tiffany L.

Assistant Accountant

> "Platform is simple and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

DT

Danielle T.

Owner

> "The customer service is horrible. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

YP

Yudit P.

Ecommerce

> "I will be recommend this to another client in the future"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6826231)

ME

Matt E.

Owner

> "We didn't like the software and requested to cancel free trial via the online form."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

PG

Peter G.

President

> "Backed by good service and support which has been great on the few occasions I have needed it."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788)

Ricardo C.

Reservations Manager

> "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

JM

JEN M.

Operations Manager

> "I am looking forward to receiving direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

GR

Gina R.

Business Owner

> "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122)

MG

Muthiah G.

hotel general Manager Rtd

> "Great software for small to Medium size hotela,otels , pubs etc.getting ore reservation.daily reports,guest..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3741054)

ME

Matt E.

Owner

> "I have been invoiced and payment illegally charged from my account."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

AL

Astrid L.

Managing director

> "Training sessions during set up were great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

Ricardo C.

Reservations Manager

> "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

VR

Vicki R.

Owner

> "As long as I get good support I am happy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620)

AV

Adam V.

co-owner

> "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

AS

Amanda S.

Office Manager

> "Easy to use and reasonably priced"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009)

ML

Michael L.

General Manager

> "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

CP

Cindy P.

General manager

> "It is user friendly, it has a nice interface."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334)

AV

Adam V.

co-owner

> "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

MJ

Melvin J.

director

> "The system is accessible and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801)

ME

Matt E.

Owner

> "The little hoteliers free trial is a scam. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

TJ

Thomas J.

Owner and Manager

> "After setup is done, easy doing."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346)

EG

Elizabeth G.

New Product

> "There is so little customer service. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466)

JM

JEN M.

Operations Manager

> "Little Hotelier has been fairly easy to set up."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

Ricardo C.

Reservations Manager

> "We will be ditching the software as it does not meet the most essential part of a booking system: payment..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

MB

Marcia B.

Owner and Manager

> "Also, the sales person was very helpful, I wish she was the tech-support or training person. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4871067)

SH

Shawn H.

Reservation Manager

> "no way to add any additionals with varying price points. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

TL

Tondelia L.

Manager

> "I can see the reservations for all my booking channels and do reports for my housekeeping and invoicing and can..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2860261)

Ricardo C.

Reservations Manager

> "We are not against their payment system, we are upset they gave us absolutely NO alternative or option."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

ML

Michael L.

General Manager

> "fairly nice gui and layout."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

SH

Shawn H.

Reservation Manager

> "Rate system is antiquated."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

PB

Pawel B.

Director

> "Phone App provided is Simple in use and allows to manage new reservations in the system."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3558680)

GN

Getu N.

Manager

> "Must admit the people who are helping in customer support are not trained and we have to wait days for finding..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3029282)

[View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

## User interface

4.79 (428)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

4.03 (220)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

ResNexus

Top features

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/129392/Reservation-Nexus/#features)

Little Hotelier

29/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features)

### Recognition

ResNexus is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value ReservationsSoftware (2026) 

Best Value ReservationsSoftware (2025) 

No recognitions have been awarded to Little Hotelier

### Deployment & support

ResNexus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Little Hotelier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ResNexus

-   By ResNexus
-   Located in United States
-   Founded in 2005

Little Hotelier

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

## Popular Comparisons

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[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

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[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

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[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

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[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

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[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

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[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

$109/month

Price

$23/month

3.8

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144307-159377/Little-Hotelier-vs-Guesty)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

vs

[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/)

$30/month

Price

$3.99/month

4.7

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/76374-129392/Hotelogix-vs-Reservation-Nexus)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

$109/month

Price

$9/month

3.8

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144307-164816/Little-Hotelier-vs-Hospitality-Software)