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This is the ideal system for hotels, inns, B&Bs, self-catering properties and campsites.
Coaching from the support team has been excellent. The assessment I received on how well I am using the functionality of the software has been excellent.
They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off.
If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job.
The number one complaint of the software is the cost. Most of resnexus' clients are small, privately owned properties with limited budgets.
We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.
I can’t think of anything that bothers me about the software.
Of the software companies that I talked to, I was the most confident that ResNexus was there for me, to help me use the features that were best for me and my company.
They advertise 24/7 customer service, UNTRUE. If you try to reach them on the weekend - forget it.
Thanks for all your help getting us on Expedia and a Very Happy Christmas and Prosperous New Year.
I pointed out a few obvious flaws, like wrongly titled links and confusing use of English and they took no notice.
It is just so fantastic, i love using the system as it looks really good. The customer service is amazing just simply the best nothing is ever to much trouble.
Things start to become somewhat disjointed and you can only truly get to grips with the system once you start using it properly. So here is my list of what I found rather problematic.
I love that Innstyle brings all my bookings from a variety of sources into one calendar. It is so easy to use and the team are really responsive and helpful at all times.
The reporting is very very basic and there is no simple way to calculate individual room type occupancy figures or year on year or where most of the visitors are coming from geographically.
Ease of use, intuitive, fast, loads of utility and constantly being improved. Help us always at hand and is fast, friendly and expertly given.
There is no real CRM system behind the scenes, you can't "e-mail" anyone from within the system only to send them a confirmation email.
Prioritize real-user-identified key features according to your needs to find your best fit.
ResNexus
Top FeaturesInn Style
ResNexus
Inn Style
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