# Compare ResNexus vs Cloudbeds 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cloudbeds and ResNexus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129392-158839/Reservation-Nexus-vs-Cloudbeds

---

# Cloudbeds vs ResNexus Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloudbedsResNexus2/4 selected

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

[## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [342 reviews](#user-reviews)

Positive

285

Neutral

19

Negative

38

[## ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

JS

Based on [431 reviews](#user-reviews)

Positive

418

Neutral

6

Negative

7

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 5,442 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Feature ratings

Online Booking

4.0

Booking Management

4.2

Calendar Management

3.9

Availability Management

3.3

Channel Management

3.7

85%Fit

High performer

Feature ratings

Online Booking

4.7

Booking Management

5.0

Calendar Management

4.8

Availability Management

5.0

Channel Management

5.0

User satisfaction

User satisfaction

4.3

User reviews[342](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.8

User reviews[431](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries.

Best for

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

## User reviews

Pros & cons

TW

Tedd W.

Owner, Operator

> "We've been able to add dining bills from our restaurant and create reservations so easily."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301)

JR

Jeanette R.

Proprietor

> "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

EH

Eric H.

Owner

> "It's been a powerful tool for our team to scale from one property to four properties."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601)

TM

Tori M.

Owner Operator

> "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

OP

Olga P.

Hotel Manager

> "It provides all the necessary tools to manage hotel operations effectively."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

JR

Jeanette R.

Proprietor

> "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

TM

Tori M.

Owner Operator

> "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

OP

Olga P.

Hotel Manager

> "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

TW

Tedd W.

Owner, Operator

> "It's thorough, they've thought of so many details that really help the hotelier seemlessly run the business through the..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301)

CM

Cameron M.

CEO

> "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

Louie B.

Owner - Operator

> "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

KG

Kari G.

Front desk

> "No way to sort individual dates no easy way to fine specific data for DAI."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

CS

Chelsea S.

Manager

> "We have felt it's a great product for the cost, with decent customer support and a great help article library."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

TW

Tedd W.

Owner, Operator

> "I can't imagine how we'd manage OTA's without this process."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301)

CS

Chelsea S.

Manager

> "I have found the transition to Cloudbeds, and use of the product, easy and excellent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

HB

Henk B.

Owner

> "I have never seen any of those request being picked up and translated into an update."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

MS

Manveer S.

Owner

> "I really liked how easy the CloudBed hotel management software was to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923)

NB

Navraj B.

Owner

> "Not setup to support basic steps of service for any hotel business."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

HB

Henk B.

Owner

> "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

KI

Kenji I.

GM

> "Taxes aren't included in payout breakdowns, not sure how that was decided."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

KE

Kira E.

Executive Assistant

> "I love the online program so that I can check on items and make reservations from our main corporate office."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

Louie B.

Owner - Operator

> "I believe one of the biggest things lacking today in business is relationship and loyalty."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

KI

Kenji I.

GM

> "Nice calendar and dashboard."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

CM

Cameron M.

CEO

> "Cloudbeds is hands-down the worst customer service on the planet."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

VR

Verified Reviewer

Application Engineer

> "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739)

HB

Henk B.

Owner

> "Release introduce new problems that never get solved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

Christopher G.

owner

> "It is easy to use on the desktop or mobile.... and the Service is amazing.. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343)

KI

Kenji I.

GM

> "A simple report will force you to do a bunch of manual calculations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

PPT

Poul Percy T.

CEO

> "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769)

KE

Kira E.

Executive Assistant

> "Cloudbeds is an all in one system which makes running the day to day operations easy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

BB

Brian B.

gm

> "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

BB

Brian B.

gm

> "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

NB

Navraj B.

Owner

> "Technical support is non existent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

KG

Kari G.

Front desk

> "It’s so user friendly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

KI

Kenji I.

GM

> "The software can be painfully unintuitive."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

HE

Henrico E.

Director

> "It has for a long time served as an umbrella in my hospitality management journey."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

VR

Verified Reviewer

managing partner

> "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

KE

Kira E.

Executive Assistant

> "They are always creating new features and working on improvements which is great."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

NB

Navraj B.

Owner

> "Reports are useless."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

JG

Jehiel G.

Owner

> "We really like your team's commitment to help solve problems."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

NB

Navraj B.

Owner

> "Technical support is trash."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

SP

Shamita P.

Director of Sales

> "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

RM

Reece M.

Manager

> "I’d rate them lower if it was possible"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878)

JT

Jordin T.

Manager

> "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571)

KI

Kenji I.

GM

> "Reporting is oddly very lacking."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

SS

Sam S.

Proprietor

> "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249)

VR

Verified Reviewer

managing partner

> "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

HS

Henry S.

Lodging Manager

> "There are a lot of great features for managing your property like a hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

RA

Roger A.

Owner

> "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554)

MN

Mahesh N.

Owner

> "The team member are very supportive in the sense of billing support,technical help and they are real human behind this..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261)

GD

Greg D.

Owner

> "Additionally, the checkout page on the website they build you is not end user friendly for customers."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197)

AH

Alex H.

Owner

> "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778)

JG

Jennifer G.

CFO

> "THIEVES, they allowed someone to transfer my account without my approval and authorization."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630)

NP

Nancy P.

Owner

> "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453)

DE

David E.

Owner

> "Cloudbeds still is trying to charge us even though no services were provided. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

PA

Pharinya A.

(Ex) night shift

> "All-in-one software that anyone can learn within a few hours or days."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067)

RD

Ryan D.

Managing Director

> "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083)

LT

Linh T.

GM

> "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468)

KB

Kerry B.

Director

> "The customer service is far too complicated and takes too long."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248)

YT

Yoselin T.

Recepcionist

> "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403)

CB

Charles B.

Pres

> "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

RL

Richard L.

Owner

> "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

JL

Johan L.

Idoalot

> "Not overviewing the actual customer price."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984)

VR

Verified Reviewer

Hotel Consultant

> "You are able to add useful modules such as revenue management and housekeeping."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3119637)

SH

Svetlana H.

Ceo

> "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

MD

Mark D.

owner

> "The software works and if an issue or question arises: their help desk replies almost instantly, knowledgeable and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3224691)

KK

Kevin K.

Owner

> "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068)

JD

Julieann D.

Director

> "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640)

HE

Henrico E.

Director

> "I had issues with bookings."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

MD

Mark D.

owner

> "I read many horror stories on failing support from many hotel management software companies, When I found Cloudbeds online..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3224691)

DE

David E.

Owner

> "The set up was never completed."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

RD

Richard D.

Sales Manager

> "ease of use and the chat support...when they answer promptly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540564)

EK

Engin K.

Owner

> "Also sometimes connection cuts with booking so it doesnt send the price change."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4016070)

CS

Caroline S.

Channels Manager

> "If you look for an efficient and Complete PMS, and you have a small property, this is a really good system."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3484451)

SH

Svetlana H.

Ceo

> "we just suddenly stopped receiving our payouts... no emails, no calls, just no payouts."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

LG

Larry G.

Operations Manager

> "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

MS

Matthew S.

Owner

> "There are lots of problems and they are ignored until they are magically fixed and then they act like it was perfect all..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4415129)

SB

Selene B.

Hotel Manager

> "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379)

HS

Henry S.

Lodging Manager

> "It was great at first but when bugs appeared after a major software update they failed us."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

[View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

JS

Jory S.

Operations Manager

> "Making the switch over to an online booking system was a challenge at first, but ResNexus has made it easy for us to do things like manage our..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7093597)

JS

Jessica S.

Park Manager

> "I can't send a refund to an updated card that the client wants on file. IF the client's card was cancelled and then they are needing a refund, I..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

GO

Garrett O.

Corp Pres.

> "One of the best items that ts managed through resnexus is the "Travel Protection" It is fantastic to have a product to offer to guests that are..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

Axel K.

General Manager

> "Their staff was not very knowledgeable when it came to Google Hotel Ads, and we quickly ran into major limitations across all their features."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

SW

Steve W.

Owner

> "The RN system not only saves us countless hours of manual work, but also pays for itself via Direct Connect capability for online travel agents..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

Axel K.

General Manager

> "We quickly discovered that the family business side was a double edged sword, and if they don't like you personally, they will dump you in a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

JA

Jill A.

GM

> "We were with a template booking software before RN that was clearly below subpar, so to be with a co that supports its customers, available to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6672619)

CJ

Corina J.

Owner

> "That i need 100 letters in a survey before i can get to my calendar to see how many people i need to feed when i can’t think of a con."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6842372)

GO

Garrett O.

Corp Pres.

> "I have followed up with guests and they to are very impressed with the personal real customer service associated to this product offering. If you..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

GO

Garrett O.

Corp Pres.

> "Its frustrating that we have to do the work that the OTAs are not wanting to do and we still have to pay to do their jobs."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CC

Christopher C.

CEO

> "ResNexus is easy to learn, integrates with Airbnb and other platforms, and offers simple, effective reporting for better property management."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6853397)

UL

Ursula L.

Campground Owner

> "The booking engine is geared for hotel more than campground and was not customizable to the specific information that I required."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838338)

GO

Garrett O.

Corp Pres.

> "We really enjoy the Academy that they offer to showcase new features and industry trends, it keeps us at the top of the game. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

HH

Heather H.

General Manager

> "There is also still some confusion as to how to utilize the settings function, especially the ones related to room units/classes and rates."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6591849)

SB

Stevan B.

co-owner and Brand Director

> "Their customer service, resources and capabilities far exceed expectations time and time again and we are proud to work with them!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7119348)

CG

Casie G.

Operations Manager

> "One of the negatives that we have experienced involves recognizing returning guests who have formerly used OTA's."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

VT

Victoria T.

Lodge Manager

> "I am impressed by his customer service and account ResNexus for saving me hundreds of hours and boosting my lodging business's success."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6731807)

TB

Tammy B.

Owner

> "Even she says its a struggle and can only do it in small batches. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

PK

Penny K.

Owner and partner

> "We also love all of the webinars that share up to date tools to make our system more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6882002)

RB

RUSSELL B.

owner

> "i did not like paying my monthly bill during covid"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6535988)

JE

Julia E.

Owner

> "This is an important part of being able to offer our customers a quality experience, especially if something goes wrong, and they have to cancel..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

GO

Garrett O.

Corp Pres.

> "Well..... this is difficult! "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

GL

Gary L.

owner

> "Very satified with everything brought to the table and the ability to help and change things to suit."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858736)

MZ

Matt Z.

Owner

> "Some issues with accounting / integration with Quickbooks (though may be user error)"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___5059470)

TB

Tammy B.

Owner

> "The web designer that was assigned to my business was originally from the North East and she worked tirelessly to finish my website before she..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

MB

Mark B.

Owner

> "There are no function to integrate a calendar to book massages, swims, etc, with their billing system. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4855032)

KL

Karan L.

Property Manager

> "We have used ResNexus for years now and love the customer support and how simple the software is to use. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7169189)

DW

Diane W.

Owner

> "Please don't take away LIVE support. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

BS

Beth S.

Owner

> "The fact that they care enough to send a rep here to this relatively small area (the Outer Banks of NC), in this case \[sensitive content hidden\],..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6770988)

ME

Mindy E.

Hotel Manager

> "That was over a year ago. Unless the user if very familiar with the screens and how to navigate the system, it is extremely difficult to help a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

SW

Steve W.

Owner

> "They were very patient when training us during our transition to ResNexus, and proactively contact us with major new releases that they think will..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

GG

Greg G.

Owner / Operator

> "first the import of my previous and existing reservations was done incorrectly and even after 12 months they could not figure out how to fix it."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

CV

Caroline V.

Ownerand Operator

> "As a very small bed and breakfast, I like the features the reservation page offers me at a price my small business can afford."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6480226)

AM

Amy M.

Manager

> "The new grid coming out has too many colors and is very distracting making it harder to see reservations."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841066)

JS

Jacquie S.

Managing Member

> "ResNexus has amazing people supporting you every step of the way."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7162765)

Mike and Bonnie T.

Owner / operator

> "We do have a problem with the pet cleaning charges being charged daily, which is not our policy."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4857972)

JE

Julia E.

Owner

> "One of them is the Direct Connect aspect and how they connect with a good variety of hosting platforms. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

SN

Scott N.

Owner

> "This includes errors in the Airbnb channel mgr integration that created actual bookings with incorrect 24-hour cancelation policies."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

DW

Diane W.

Owner

> "I love that you get a live person for support, no AI chat bot making you go in circles and finally you give up because no one will help you. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

SN

Scott N.

Owner

> "In addition, the required process required to handle direct bookings is overkill for me, with a lot of information and extra decisions I have to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

TH

Trish H.

Owner and Operator

> "Have been a customer since 2005. Though I do not use all the features, it simplifies my Life. When there issues, I can get Support."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837668)

GG

Greg G.

Owner / Operator

> "The grid takes three time longer to load than my previous software system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

DW

Diane W.

Owner

> "I love the OTA integration that keeps my reservations from double booking."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

JTA

Jeffrey Todd A.

Owner

> "Can sometimes be difficult drafting content edits"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840854)

MB

Marcia B.

Owner

> "I live in Mexico, and thankfully this is finally available in Spanish so that my workers can use the back end. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838336)

GG

Greg G.

Owner / Operator

> "Poor customer service, if you have a problem they'll "write a ticket" then forget about you"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

CW

Christine W.

Owner

> "I love everything about ResNexus, but the most important is the red carpet service I get from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838841)

SN

Scott N.

Owner

> "The application is not intuitive and work flow processes are too complex for the simple processes required for my business...so complex I am..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

LH

Lena H.

Co Owner

> "I have actually made strong suggestions that have been heard and have been implemented to at least my system to cause it to be more user friendly..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484398)

TC

Torri C.

Owner and Founder

> "I always forget where I need to go to create the codes and then add them."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850172)

CG

Casie G.

Operations Manager

> "The financial reports and data are very useful. And most importantly, the customer service is above and beyond."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

KH

Katie H.

Director of Sales & Marketing

> "Website integration looks very old and dated."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4856382)

JS

Jessica S.

Park Manager

> "Resnexus chooses to evolve in ways that are beneficial to the end user and ultimately the end user's customer."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

RW

Ryan W.

Owner

> "The rollout for the App was pretty slow, could have been faster. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850258)

TB

Tauna B.

Business owner

> "We've been using Resnexus for over 10 years, and it's been a great program to help our business grow and prosper. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

SN

Scott N.

Owner

> "They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

JB

Jan B.

Owner, Innkeeper

> "The support has been great over the years with a timely response."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7124206)

VK

Valerie K.

Owner

> "I not that happy with the constant changes of how the calender looks."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841577)

PK

Penny K.

Owner and partner

> "It's a great value for the money, and the webinars are incredibly helpful!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6882002)

CJ

Cheryl J.

owner

> "email support is slow."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845369)

PP

Paula P.

Owner operator

> "The Red Carpet team \[sensitive content hidden\] has been a huge asset to my business."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6859683)

MBD

Mary Beth D.

Owner

> "Don't like the html much either :)."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841853)

PO

Patrick O.

Managing Partner

> "Recently, Resnexus just finished doing my hotel a new website that turned out spectacular."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6572365)

JR

Julie R.

Marketing Manager

> "They say they will set it up for you, but everything they did was wrong and we had to go back over it. When we called to complain the response was..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

KT

Kristin T.

Owner

> "After two disappointing previous reservation systems with competitors, I'm very happy with ResNexus and plan to use them for the long term!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6388023)

JR

Julie R.

Marketing Manager

> "It's as if because you are paying monthly they want it to take as long as possible."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

VT

Victoria T.

Lodge Manager

> "Fast and efficient customer service and respresentatives who care about my company."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6731807)

DD

Denny D.

innkeeper

> "hard to learn, and not very good introductory tutorials"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845095)

VS

Valerie S.

owner manager

> "This motivates me to follow up and print out new reservations......all good"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837691)

JR

Julie R.

Marketing Manager

> "Then they gave us attitude about how we hadn't trained our people on using the system in the 2 months we'd been working on setting it up."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

LH

Lena H.

Co Owner

> "I was really glad when we did get the property seven years ago that I was already trained and ready for the reservation system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484398)

JR

Julie R.

Marketing Manager

> "We can't train people to use a system that isn't set up properly."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

MZ

Matt Z.

Owner

> "Occasionally, we encounter minor issues, but ResNexus is quick to address them or provide guidance to resolve any user-related errors. If you're..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___5059470)

JR

Julie R.

Marketing Manager

> "There is absolutely ZERO documentation on how to setup the system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

HH

Heather H.

General Manager

> "We plan on continuing with ResNexus, are excited about the new integrations and functionalities/improvements."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6591849)

JB

Jason B.

Owner

> "Facebook rolled out a "Book Now" button in their ads, but we can't link that directly to our booking page right now. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2524110)

PO

Patrick O.

Managing Partner

> "Powerful SEO, design, functionality, everything is fantastic."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6572365)

SN

Scott N.

Owner

> "Lastly, I've experienced a lot of bugs in production."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

PO

Patrick O.

Managing Partner

> "I mean for someone with no experience their software was super manageable and I had little to no issues picking it up."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6572365)

MWW

Margaret Walker W.

owner

> "One person puts in their credit card, and the other person wants to add theirs to pay for their half, they cannot do this."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2523873)

[View Reviews](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

## User interface

4.30 (342)

4.79 (431)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Cloudbeds

35/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/158839/Cloudbeds/#features)

ResNexus

Top features

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/129392/Reservation-Nexus/#features)

### Recognition

Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports

ResNexus is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Hospitality Property ManagementSoftware (2026) 

Best Value Hospitality Property ManagementSoftware (2025) 

Best Value Hospitality Property ManagementSoftware (2024) 

### Deployment & support

Cloudbeds

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ResNexus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cloudbeds

-   By Cloudbeds
-   Located in United States
-   Founded in 2012

ResNexus

-   By ResNexus
-   Located in United States
-   Founded in 2005

## Popular Comparisons

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[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

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[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

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[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

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[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

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Ease of Use

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[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

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Features

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158839-159377/Cloudbeds-vs-Guesty)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (249)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$30/month

Price

€42/month

4.7

Features

4.1

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/129392-183836/Reservation-Nexus-vs-Amenitiz)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.05 (225)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Contact vendor for pricing

Price

$109/month

4.1

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds)

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

vs

[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/)

$30/month

Price

$3.99/month

4.7

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/76374-129392/Hotelogix-vs-Reservation-Nexus)