# Compare ResNexus vs RMS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ResNexus and RMS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129392-208354/Reservation-Nexus-vs-RMS-Cloud

---

# ResNexus vs RMS Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ResNexusRMS2/4 selected

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

[## ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

JS

Based on [427 reviews](#user-reviews)

Positive

414

Neutral

6

Negative

7

[## RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

366

Neutral

29

Negative

17

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,165 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Online Booking

4.7

Booking Management

5.0

Calendar Management

4.8

Availability Management

5.0

Channel Management

5.0

63%Fit

Not enough reviews

Feature ratings

Online Booking

4.2

Booking Management

3.7

Calendar Management

3.1

Availability Management

\--

Channel Management

3.0

User satisfaction

User satisfaction

4.8

User reviews[427](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

User satisfaction

4.4

User reviews[412](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

Best for

Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas.

## User reviews

Pros & cons

JS

Jory S.

Operations Manager

> "Making the switch over to an online booking system was a challenge at first, but ResNexus has made it easy for us to do things like manage our..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7093597)

JS

Jessica S.

Park Manager

> "I can't send a refund to an updated card that the client wants on file. IF the client's card was cancelled and then they are needing a refund, I..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

GO

Garrett O.

Corp Pres.

> "One of the best items that ts managed through resnexus is the "Travel Protection" It is fantastic to have a product to offer to guests that are..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CJ

Corina J.

Owner

> "That i need 100 letters in a survey before i can get to my calendar to see how many people i need to feed when i can’t think of a con."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6842372)

SW

Steve W.

Owner

> "The RN system not only saves us countless hours of manual work, but also pays for itself via Direct Connect capability for online travel agents like..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

UL

Ursula L.

Campground Owner

> "The booking engine is geared for hotel more than campground and was not customizable to the specific information that I required."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838338)

JA

Jill A.

GM

> "We were with a template booking software before RN that was clearly below subpar, so to be with a co that supports its customers, available to work..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6672619)

Axel K.

General Manager

> "Their staff was not very knowledgeable when it came to Google Hotel Ads, and we quickly ran into major limitations across all their features."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

TB

Tammy B.

Owner

> "The web designer that was assigned to my business was originally from the North East and she worked tirelessly to finish my website before she..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

Axel K.

General Manager

> "We quickly discovered that the family business side was a double edged sword, and if they don't like you personally, they will dump you in a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

GO

Garrett O.

Corp Pres.

> "I have followed up with guests and they to are very impressed with the personal real customer service associated to this product offering. If you..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

GO

Garrett O.

Corp Pres.

> "Its frustrating that we have to do the work that the OTAs are not wanting to do and we still have to pay to do their jobs."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CC

Christopher C.

CEO

> "ResNexus is easy to learn, integrates with Airbnb and other platforms, and offers simple, effective reporting for better property management."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6853397)

HH

Heather H.

General Manager

> "There is also still some confusion as to how to utilize the settings function, especially the ones related to room units/classes and rates."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6591849)

GO

Garrett O.

Corp Pres.

> "We really enjoy the Academy that they offer to showcase new features and industry trends, it keeps us at the top of the game. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CG

Casie G.

Operations Manager

> "One of the negatives that we have experienced involves recognizing returning guests who have formerly used OTA's."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

BS

Beth S.

Owner

> "The fact that they care enough to send a rep here to this relatively small area (the Outer Banks of NC), in this case \[sensitive content hidden\], to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6770988)

TB

Tammy B.

Owner

> "Even she says its a struggle and can only do it in small batches. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

SW

Steve W.

Owner

> "They were very patient when training us during our transition to ResNexus, and proactively contact us with major new releases that they think will..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

MB

Mark B.

Owner

> "There are no function to integrate a calendar to book massages, swims, etc, with their billing system. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4855032)

VT

Victoria T.

Lodge Manager

> "I am impressed by his customer service and account ResNexus for saving me hundreds of hours and boosting my lodging business's success."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6731807)

ME

Mindy E.

Hotel Manager

> "That was over a year ago. Unless the user if very familiar with the screens and how to navigate the system, it is extremely difficult to help a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

DW

Diane W.

Owner

> "I love that you get a live person for support, no AI chat bot making you go in circles and finally you give up because no one will help you. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

RB

RUSSELL B.

owner

> "i did not like paying my monthly bill during covid"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6535988)

PK

Penny K.

Owner and partner

> "We also love all of the webinars that share up to date tools to make our system more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6882002)

GG

Greg G.

Owner / Operator

> "first the import of my previous and existing reservations was done incorrectly and even after 12 months they could not figure out how to fix it."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

TH

Trish H.

Owner and Operator

> "Have been a customer since 2005. Though I do not use all the features, it simplifies my Life. When there issues, I can get Support."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837668)

AM

Amy M.

Manager

> "The new grid coming out has too many colors and is very distracting making it harder to see reservations."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841066)

DW

Diane W.

Owner

> "I love the OTA integration that keeps my reservations from double booking."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

DW

Diane W.

Owner

> "Please don't take away LIVE support. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

MB

Marcia B.

Owner

> "I live in Mexico, and thankfully this is finally available in Spanish so that my workers can use the back end. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838336)

GO

Garrett O.

Corp Pres.

> "Well..... this is difficult! "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

JE

Julia E.

Owner

> "This is an important part of being able to offer our customers a quality experience, especially if something goes wrong, and they have to cancel..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

Mike and Bonnie T.

Owner / operator

> "We do have a problem with the pet cleaning charges being charged daily, which is not our policy."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4857972)

GL

Gary L.

owner

> "Very satified with everything brought to the table and the ability to help and change things to suit."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858736)

MZ

Matt Z.

Owner

> "Some issues with accounting / integration with Quickbooks (though may be user error)"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___5059470)

CW

Christine W.

Owner

> "I love everything about ResNexus, but the most important is the red carpet service I get from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838841)

GG

Greg G.

Owner / Operator

> "The grid takes three time longer to load than my previous software system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

ME

Mindy E.

Hotel Manager

> "The built in credit card transactions is an upgrade from our last system. And, using the revenue management portion of the system has enabled us to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

JTA

Jeffrey Todd A.

Owner

> "Can sometimes be difficult drafting content edits"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840854)

AR

Alan R.

Owner

> "It also allows me to confirm stays with our guests digitally, so we are all "on the same page" regarding arrival, departure, amenities and..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

GG

Greg G.

Owner / Operator

> "Poor customer service, if you have a problem they'll "write a ticket" then forget about you"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

RN

Rodney N.

Owner

> "The comprehensive reservation management system handles bookings, check-ins, and check-outs seamlessly, while automating guest communication."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4843449)

TC

Torri C.

Owner and Founder

> "I always forget where I need to go to create the codes and then add them."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850172)

CV

Caroline V.

Ownerand Operator

> "As a very small bed and breakfast, I like the features the reservation page offers me at a price my small business can afford."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6480226)

KH

Katie H.

Director of Sales & Marketing

> "Website integration looks very old and dated."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4856382)

LD

Lorri D.

Manager

> "Having a cloud-based product allows me, as Manager, to oversee daily operations and assist my staff in real time online."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4836731)

RW

Ryan W.

Owner

> "The rollout for the App was pretty slow, could have been faster. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850258)

TB

Tauna B.

Business owner

> "We've been using Resnexus for over 10 years, and it's been a great program to help our business grow and prosper. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

VK

Valerie K.

Owner

> "I not that happy with the constant changes of how the calender looks."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841577)

CB

Carolin B.

owner

> "Transitioning from my previous connectivity provider was seamless, thanks to the expert and highly competent guidance provided by ResNexus..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6257639)

CJ

Cheryl J.

owner

> "email support is slow."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845369)

JE

Julia E.

Owner

> "One of them is the Direct Connect aspect and how they connect with a good variety of hosting platforms. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

MBD

Mary Beth D.

Owner

> "Don't like the html much either :)."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841853)

VS

Valerie S.

owner manager

> "This motivates me to follow up and print out new reservations......all good"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837691)

SN

Scott N.

Owner

> "This includes errors in the Airbnb channel mgr integration that created actual bookings with incorrect 24-hour cancelation policies."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

AR

Alan R.

Owner

> "ResNexus is most valuable as a tool to create and maintain a customer reservations calendar for our property's guests."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

SN

Scott N.

Owner

> "In addition, the required process required to handle direct bookings is overkill for me, with a lot of information and extra decisions I have to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

TB

Tammy B.

Owner

> "I had met with several website/reservation system vendors but the staff at ResNexus was simple the best. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

DD

Denny D.

innkeeper

> "hard to learn, and not very good introductory tutorials"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845095)

CH

Chris H.

Manager Owner

> "It appears to be a small company, but they have a large number of clients. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839244)

SN

Scott N.

Owner

> "The application is not intuitive and work flow processes are too complex for the simple processes required for my business...so complex I am..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

LH

Lena H.

Co Owner

> "I have actually made strong suggestions that have been heard and have been implemented to at least my system to cause it to be more user friendly..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484398)

SN

Scott N.

Owner

> "They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

MS

Megan S.

Owner

> "Love having access to key experts in the industry."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838091)

JR

Julie R.

Marketing Manager

> "They say they will set it up for you, but everything they did was wrong and we had to go back over it. When we called to complain the response was..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

DMOG

Dr. Michelle Odette G.

General Manager

> "Navigating through the features has been seamless, making my tasks much easier and more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6367623)

AM

Andrea M.

director of operations

> "The management team - or their "red carpet" team - is not as responsive as the general support team."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2856998)

CG

Casie G.

Operations Manager

> "The financial reports and data are very useful. And most importantly, the customer service is above and beyond."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

JR

Julie R.

Marketing Manager

> "It's as if because you are paying monthly they want it to take as long as possible."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

KD

Kendra D.

Owner

> "Program runs well, staff is very responsive 24/7 and holidays!!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838218)

JR

Julie R.

Marketing Manager

> "Then they gave us attitude about how we hadn't trained our people on using the system in the 2 months we'd been working on setting it up."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

TB

Tauna B.

Business owner

> "The Resnexus team is amazing, and the program continues to develop and improve every year. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

JR

Julie R.

Marketing Manager

> "We can't train people to use a system that isn't set up properly."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

JS

Jessica S.

Park Manager

> "Resnexus chooses to evolve in ways that are beneficial to the end user and ultimately the end user's customer."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

JR

Julie R.

Marketing Manager

> "There is absolutely ZERO documentation on how to setup the system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

AV

Alex V.

Owner

> "Their record keeping is extremely useful and it makes our business look professional when guests get their confirmations and receipts from us."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4865777)

JB

Jason B.

Owner

> "Facebook rolled out a "Book Now" button in their ads, but we can't link that directly to our booking page right now. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2524110)

SW

Shane W.

Owner

> "They do a great job getting you set up and really working to create a great relationship"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6829537)

SN

Scott N.

Owner

> "Lastly, I've experienced a lot of bugs in production."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

[View Reviews](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

AO

Ahmed O.

Ceo

> "set up takes few days and will be all,set up to the desired result - training team is professional - support is professional and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

Lokith K.

Managing Director

> "This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#GetApp___6137866)

CP

Coral P.

Owner/Manager

> "The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or staff..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

AO

Ahmed O.

Ceo

> "However once training started, after 2 session the team stopped as many options was not set properly."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

JK

Joanne K.

Director

> "Submitted service request and received a lovely phone call from \[sensitive content hidden\] who solved my Access Profile Issue so I..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5075913)

SJ

Sue J.

Accounting Manager

> "You write a message and often never hear anything back, despite multiple attempts."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4763768)

AP

Angela P.

Reception Manager

> "The support when onboarding, the resources available, the new options for our business are streamlining and enhancing both staff and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4369407)

LLL

Leah L L.

Hotel Manager

> "The only thing I dislike about this software is that they cannot sync reservations made from our Best Western Website."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3934864)

SK

Sunil K.

Business

> "I will recommend to my colleagues to run it"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___6617972)

CP

Coral P.

Owner/Manager

> "Setting new rates confuses me."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

SS

Sunny S.

General Manager

> "Ease of use, easy to train new staff on. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___6303505)

AO

Ahmed O.

Ceo

> "Fail to connect any of OTA."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

PS

Patricia S.

Property manager

> "Support staff can easily guide you remotely"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4889830)

AO

Ahmed O.

Ceo

> "From the first day of training the things has stopped working again. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

TH

Taylor H.

Assistant Manager

> "RMS has been a system I have been able to navigate with little help. When there are problems majority of the time support has been..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4382925)

LG

Louri G.

Horse Park Manager

> "selection of sites for multiple online bookings are no longer available. If you have a group reservation, the requirements on..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3343357)

KC

Karen C.

Manager

> "That all initial facets of making a booking are on the one screen until you need to take payment and send emails or print which makes..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3579406)

KD

Karen D.

Owner

> "I don't have a least like, probably I don't have the time to really learn the program in-depth due to my time restraints."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4360150)

CC

Cathleen C.

Director

> "Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5032179)

RG

Ronyce G.

Manager

> "Send out confirmation form has too many steps"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3886280)

SB

Scott B.

Campground Manager

> "Ease of use is not always simple but customer support is very helpful"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5011625)

MN

Marthie N.

Rooms manager

> "Often very sluggish especially reports when updates are done behind the scenes"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3482975)

Hollis H.

CFO

> "RMS has allowed us to put great controls in place to realize our full potential in the marketplace!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3697243)

KF

Kimberly F.

Office Supervisor

> "Our on line booking has major issues and no one can find a fix."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3778131)

SjM

Sara jane M.

Manager

> "With previous PMS systems experience it has been easier to help me find what I need in the RMS system."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

JS

Jenny S.

manager

> "We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2789795)

LMS

Llana Melissa S.

Online Instructor

> "With RMS Cloud, I found a travel assistant I can rely on and trust with my bookings."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4651429)

MV

Michelle V.

Owner

> "not enough training hours, I'm sure there's a lot behind the scenes I don't know about"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120)

AL

Alver L.

owner

> "it is easy to use the calendar, I only use the calendar to manage my bookings"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4348681)

RS

Roger S.

COO

> "Language support is useless we need more than English please"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035)

GO

Gayle O.

Property Manager

> "I love the service of RMS."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4751946)

DB

Danielle B.

Proprietor

> "The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2602933)

AS

Anni S.

Manager

> "Clean interface and easy manipulate ."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4975750)

AL

Allan L.

Manager

> "It is too big and unwieldly- it is not suited to a smaller (20-50) room operation"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3143563)

AH

ALAN H.

OWNER

> "Ease of use for front desk employees, the backend for management that allows us to customize messaging for guests from reservation..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2844686)

RW

Ruth W.

Office Administration

> "getting this to trigger or channel those rate on exact dates for online Agents, I guess it all about trouble shooting between the 2..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2246705)

TM

Takreem M.

Managing Director

> "cloud based system, has a lot of wonderful features, fantastic customer service team."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4660593)

Elizabeth H.

Executive Assistant

> "It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

LG

Lesa G.

manager

> "What I like the most about this software is the Charts or reservation search option to find a guest reservation."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2787776)

BK

Bruce K.

Manager

> "Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2354518)

VY

Vikky Y.

Owner/Manager

> "many people in the industry are familiar with RMS making training new staff easier"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4527387)

SH

Staci H.

Site Manager

> "That I don't have a RMS training manual handy when I need to look something up. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3096007)

MV

Michelle V.

Owner

> "The system is easy to use on a daily basis and training staff on the day to day running's is simple enough."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120)

EPC

Eric PaoYu C.

Franchise Director

> "not much interaction with the customer service, such as email marketing"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997)

BO

Barry O.

owner

> "It intergrates with our other systems and provides great reporting and simple input of data"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3162408)

JC

Jeanette C.

Manager

> "There are some glitches that are annoying"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3100362)

PJ

Paula J.

Manager

> "RMS cloud is accessible from different devises, I can access from home or when I am away from work."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638)

CM

Carole M.

Marketing Officer

> "Not being able to omit certain guests from scheduled emails & EDM content options are very limited."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2153226)

HA

Henriette A.

Manager

> "It has some good features and generally is easy to use - especially when notified of system alterations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4454907)

DJ

Debbie J.

Director

> "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863)

AS

Angie S.

Proprietor

> "User friendly and easy to teach new staff, provides all information as required"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3740267)

LN

Leo N.

President

> "Companies which use cash accounting (like ours) do not have access to detailed transaction reporting."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2100239)

GF

Guy F.

Motel Manager

> "It was easy to learn and the help made learning everyday functions easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4366003)

LH

Logan H.

RV Park Manager

> "Some stuff is a bit difficult to implement"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320)

MG

Muthiah G.

TRAVEL CONSULTANT

> "Mainly easy to handle Room reservations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3739321)

PK

Peter K.

Withheld

> "They also service the military, so are not an ethical company. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774)

TD

Tylor D.

Operation Manager

> "All the different features it has to offer"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4593905)

PJ

Paula J.

Manager

> "I find at times that there are things I would like changed but this is not easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638)

RS

Robert S.

co-owner/ manager

> "easy to use, ability to charge non room items to room, switch on and off and adjust ota rates on day by day basis"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2866214)

CF

Chris F.

Director

> "Our venue is not big enough for me to use all the features on a daily basis. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2183145)

SjM

Sara jane M.

Manager

> "Every single tech and service associate I have spoken with is super knowledgeable and helpful!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

AW

Angie W.

Manager

> "The background building, especially rates was the most difficult."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624)

Elizabeth H.

Executive Assistant

> "I love how easy it is to navigate and that there are several different ways to make a reservation, as well as look up a reservation."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

KH

Karlene H.

Leasing

> "Doesn't seem to be addressing our needs for a campground/RV"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2739356)

[View Reviews](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

## User interface

4.79 (427)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

4.41 (412)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

ResNexus

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/129392/Reservation-Nexus/#features)

RMS

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/208354/RMS-Cloud/#features)

### Recognition

No recognitions have been awarded to ResNexus

No recognitions have been awarded to RMS

### Deployment & support

ResNexus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ResNexus

-   By ResNexus
-   Located in United States
-   Founded in 2005

RMS

-   By RMS
-   Located in United States
-   Founded in 1983

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