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Owners of Bed and Breakfasts, Boutique Inns, Boutique Hotels, Vacation Cabins, Motels, Vacation Rentals
Any hotels, motels, apartments, hostels, guesthouses, bed and breakfasts, RV parks can use Roomsy
I really am impressed with how well the software addresses the complexity of keeping track of reservations and payments. I love using the reports feature to help with book keeping.
Every once in a while a guest will lose the last step in the reservation process - hard to tell if this is operator error or a loss of connection over a mobile phone or what.
Our overall experience with InnKeeper's Advantage was akin to a family, never like a business. We've grown and with our growth, so have they, and their product features just get better every year.
The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.
I feel very good about choosing Innkeeper's Advantage as our reservation and hospitality property management software and would highly recommend it to anyone.
At first, blocking rooms or making mass updates was clunky but since last year, they've make that task very easy...so by now, I can't think of any dislikes.
Innkeepers Advantage is perfectly priced. And, with all the new features added, you can tell they are serious about making it the best product on the market.
Some guests struggle with the reservation system - it's maybe not so obvious that they have to start by entering the dates of stay to have the system work fluidly.
The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be.
Beside that, it is very hard to find a flaw of this software.
They are the most helpful, friendly and understanding people. If they can't help me out right away then they will work to help me as soon as possible.
You'll get more than what you pay for. Very little price to pay for all the features and functions of InnGrid.
This feature is awesome. I also love that I have a floating dialog box that I can quickly and easily look at all of the important items for today.
Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up.
The ease of use is my favorite part about this software. I have a lot of employees that aren't the best with technology and they caught on so quickly.
No availability calendar, which is a standard for online reservations (isn't it?!).
Prioritize real-user-identified key features according to your needs to find your best fit.
Innkeeper's Advantage
Top FeaturesRoomsy
Innkeeper's Advantage
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Roomsy
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