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Serving not-for-profits and for-profit hospice, palliative and home care agencies nationwide.
Perfect was created for home health agencies of all size. Our feature rich platform allows agencies to increase patients outcomes and productivity while saving time and money.
They are great; they help us focus on what we do best: quality patient care. They offer educational forums and webinars.
Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems.
Their educational programs are outstanding. Their account rep follows up and helps with all questions.
Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot.
The upgrade process from 6.3.3 to V7.x.x was awesome. There was lots of planning and attention to detail on behalf of the vendor.
Can have slow turn around for support tickets, sometimes response is very quick and other times can take several days which can be frustrating.
Once you've chosen a vendor, it's very expensive to try and switch. Based on my research, Suncoast Solutions is above and beyond the best software on the market for Hospice.
It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race.
I like the main menu screen, how it shows the admissions, roc, and recerts at the top. And how you can view the notes orders, and plan of care and see how many are in progress or need to be worked on.
The physical therapy evaluations, daily notes, reassessments are terrible. If Medicare ever wakes up and uses PTs to review PT notes, the take backs will be immense because the templates are so poor.
Perfect is a good quality documentation resource for patient care to use in interdisciplinary systems.
The user interface and user unfriendliness of this software is ridiculous.
The interface is nice and intuitive. The features are better suited for my duties than our previous software.
Poor, issues; billing, Q&A, recocilations, techs are untrained and unaware.
What I love about the software is the Ease of Use and User Friendly Functions. I can easily find the ones I am looking for.
At times there are glitches, there are errors and it is slow to load at times.
Suncoast
Top FeaturesPerfect
Suncoast
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Perfect
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