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Midmarket and enterprise businesses in B2B and B2C that deal with large numbers of leads. Key industries are: mortgage, insurance, for-profit education, debt, tech, call centers, business services.
Jungo is scaled for enterprise volume.
Ease of access and very reliable. Helps keep me really efficient while at work and helps remind me of what i need to do.
I dislike the higher price for leads, amount of different company's allowed to purchase the same lead, and the inability to return certain bad leads.
And I love that their help desk is so very helpful. They always answer and know what they're talking about.
For my business, I have not run into anything that is bad about the software since it can be customized.
I love the Lead distribution and disposition. It makes it easy to do business and be super efficient.
Make sure to understand the price for purchased leads, the amount of different company's allowed to purchase the same leads, and the inability to return certain bad leads.
It's pretty easy to use, I guess my advice is just to make sure you have a good training session to learn the system; then from there, it's great.
Dated User Interface, Hard to find sections you need to navigate quickly.
The system does help keep track of all your activities with your clients and allows for great follow up features, it integrates great with Bombomb and other feature.
They have since stopped their efforts of collection, but that was after i got over 30 emails from a crazy attorney out in Arizona. MAKE SURE YOU GET A CONFIRMATION EMAIL WHEN YOU CANCEL YOUR ACCOUNT.
I love the program, it has so many functions and it is wonderful for marketing and keep track of your loans and leads.
For weeks i was in a salesforce looop and it was the worst experience with foreign customer service i have ever had. I eventually figured out i was in the wrong "help" area.
This software is fantastic to get an overall snapshot of your business ytd. The concierge service is amazing as well and will automatically send your clients holiday cards and gifts for 3 years.
This was the worst failed investment I have ever invested in.
Making sure my customers are kept in touch with is very important and so far i like it. The deal management is nice too.
Terrible all around: Customer service to the software itself.
Brian: My name is Brian. I'm a senior loan officer. Company I'm with is roughly 25 to 50 employees, and I would give Jungo, depending on what I'm using it for, four. I use it for lead management to keep track of my prospects as well as my real estate partners. It helps me keep notes and update if I've had a conversation with them, what their needs are, and it's pretty nice that I get to customize it from the ground up as well. Part of it, it has so many different options you can pick from. You basically build what it is that you want. It can be a little bit difficult to learn. They do have support, which is really nice, but it can take a little while for them to get back to you, and there are a lot of bells and whistles so you can kind of get lost in the sauce.
Prioritize real-user-identified key features according to your needs to find your best fit.
Velocify
Jungo
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Jungo
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