# Compare Velocify vs SugarCRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Velocify and SugarCRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129463-231638/Velocify-vs-SugarCRM

---

# Velocify vs SugarCRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VelocifySugarCRM2/4 selected

[Velocify](https://www.capterra.com/p/129463/Velocify/)[4.3 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.8 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

[## Velocify](https://www.capterra.com/p/129463/Velocify/)[4.3 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

Starting Price

$60.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

MG

Based on [231 reviews](#user-reviews)

Positive

198

Neutral

16

Negative

17

[## SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.8 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

Starting Price

$59.00/month

Value-for-Money

3.8

Functionality

3.8

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

Based on [410 reviews](#user-reviews)

Positive

265

Neutral

105

Negative

40

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Brevo

4.6 (3,406)

* * *

Starting Price

$9.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### Copper

4.4 (622)

* * *

Starting Price

$12.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

### eWay-CRM

4.5 (819)

* * *

Starting Price

$20.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Pipedrive

4.5 (3,042)

* * *

Starting Price

$19.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 17,248 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.0

Lead Management

4.0

Sales Pipeline Management

NA

Activity Dashboard

NA

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

4.0

User satisfaction

User satisfaction

4.3

User reviews[231](https://www.capterra.com/p/129463/Velocify/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

3.8

User reviews[410](https://www.capterra.com/p/231638/SugarCRM/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

3.8

Customer support

3.7

Price starts from

Price starts from

$60Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Midmarket and enterprise businesses in B2B and B2C that deal with large numbers of leads. Key industries are: mortgage, insurance, for-profit education, debt, tech, call centers, business services.

Best for

Designed for B2B organisations ranging from 50-8,000 employees. We cater to B2B organisations in USA, APAC, Middle East and Europe, including the UK, DACH, Nordics, Benelux, France, Italy and Spain.

## User reviews

Pros & cons

Not enough reviews

MD

Michele D.

SysAdmin

> "Overall, SugarCRM is a good tool to manage all your contacts and create marketing campaigns (by email, by text messages,..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6078426)

HM

Hanane M.

Freelance

> "The difficulty of using this application from a mobile phone"

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6147730)

DB

David B.

CEO

> "It is really a good product, they are currently making important changes, and integrations with other apps, it is very..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6004917)

PG

Phil G.

Managing Partner

> "Storage space is an issue and your forced to buy more storage even when its Sugar's temp files building up."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3748145)

IL

Ira L.

Regional Manager - Sales

> "Reporting is easy to build and profiles are simple to set up."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6860142)

TB

Tom B.

Customer Experience Manager

> "However, they did not work as promised and we ultimately had to purchase the more expensive licenses to allow our team..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3052548)

Marvin D.

owner

> "easy to use had a low cost open source version loved it loaded with crm features"

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6536986)

Deepa K.

Campaign Specialist

> "The UI look bit outdated."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3838276)

MHM

Mashudu Hilary M.

Freelancer

> "With the lead management feature, I am able to generate potential business clientele, acquire and manage potential..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3614808)

Dijin D.

Client Partner

> "It is quite time consuming to work with this software."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3740229)

David O.

Reviewer

> "It's strong capabilities for sales and marketing automation and It's customizable interface that allows users to tailor..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4401149)

Sourav M.

Research assistant

> "The pricing is so high, the only thing I dislike."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3555077)

MC

Marco C.

IT Expert

> "I like the effective features of SugarCRM."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6260695)

CC

Cynthia C.

Business Analyst/ GCR Social Responsibility Manager

> "The interface on mobile is noticeably different than on desktop and the app is overall slow and buggy ."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3135737)

Johannsen Q.

Senior Consultant

> "Integration with other tools: SugarCRM can be integrated with a wide range of tools, including email, calendars, and..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4379953)

VR

Verified Reviewer

Executive Manager

> "Do not have readily available APIs for 3rd party integrations"

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3432836)

Orianne G.

Specialist Marketing

> "In addition, I can optimally and smoothly inform my teammates about changes utilizing comments and notes in the customer..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3754622)

LINDA S.

Sales Marketing Manager

> "The smartphone app should be improved, since it does not feel up to all the same grade and appears to be a mistake."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3272871)

David O.

Reviewer

> "SugarCRM is a highly regarded CRM platform that is well-suited for businesses of all sizes looking to improve their..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4401149)

LM

Lorenzo M.

Student Advisor

> "Hard to integrated new data and very few updates"

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2948603)

JN

Jacob N.

Marketing Coordinator

> "It did sync well with your outbound calendar and have the functionality to schedule appointments through it."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3932741)

GG

Gaurav G.

Senior Web Analyst

> "The second source of challenge was not easily able to connect Google Analytics UTM campaigns tracking with SugarSell CRM..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2234022)

MD

Michele D.

SysAdmin

> "SugarCRM is fairly easy to set up on a php+mysql (or other database) server."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6078426)

TK

Tyag K.

Marketing

> "integration is difficult, capturing web data forms to crm is difficult, mаrkеtіng аutоmаtіоn complicated as APIs are not..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2413171)

Julia Maria M.

Market Specialist

> "The home page can be personalized for any division of Sample with exactly the right details for every user."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3635838)

TK

Tyag K.

Marketing

> "average product for our use for mobile salesforce management - may not be most recommended for this type of application."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2413171)

MHM

Mashudu Hilary M.

Freelancer

> "Features such as the new user wizard tool, shortcut bar and downloadable plugins are just ingenious."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3614808)

TB

Tom B.

Customer Experience Manager

> "I never received another follow-up email, much less a phone call."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3052548)

Johannsen Q.

Senior Consultant

> "This is great for businesses that have unique workflow requirements or want to integrate the CRM with their existing..."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4379953)

TK

Tyag K.

Marketing

> "the interfaces are not as intuitive as other crms like salesforce or Zoho."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2413171)

Orianne G.

Specialist Marketing

> "We combine all customer contact points in an extremely flexible way across all departments."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3754622)

PH

Paul H.

Consulting Manager

> "Marketing is poor (unless you go for Sugar marketing apps which are expen$ive!)"

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2638888)

Orianne G.

Specialist Marketing

> "In addition, thanks to the ticket system, I do not forget to work on important tasks for my customers and other projects."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3754622)

OO

Omolara O.

onboarding manager

> "not interesting nor inviting."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3365632)

CK

Calum K.

It Manager

> "We use the free self install community edition and it is perfect for our small business needs."

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4473533)

VR

Verified Reviewer

Chief Growth Officer

> "Not as innovative as its competitors"

[See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2306757)

[View Reviews](https://www.capterra.com/p/231638/SugarCRM/reviews/)

## User interface

No images or videos  
provided by vendor

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)

3.82 (410)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Velocify

18/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129463/Velocify/#features)

SugarCRM

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/231638/SugarCRM/#features)

### Recognition

No recognitions have been awarded to Velocify

No recognitions have been awarded to SugarCRM

### Deployment & support

Velocify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SugarCRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Velocify

-   By Velocify
-   Located in United States
-   Founded in 2004

SugarCRM

-   By SugarCRM
-   Located in United States
-   Founded in 2004

## Popular Comparisons

[Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

vs

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.39 (222)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

$60/month

Price

$25/month

4.2

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/129463-227088/Velocify-vs-Salesforce-Starter)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$59/month

Price

$25/month

3.8

Features

4.4

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-231638/Salesforce-vs-SugarCRM)

[Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$60/month

Price

$25/month

4.2

Features

4.4

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-129463/Salesforce-vs-Velocify)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$59/month

Price

$20/month

3.8

Features

4.4

3.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-231638/HubSpot-CRM-vs-SugarCRM)

[Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

vs

[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.61 (215)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/)

$60/month

Price

$65/month

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/125911-129463/Pipeliner-CRM-vs-Velocify)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$59/month

Price

$14/month

3.8

Features

4.3

3.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/155928-231638/Zoho-CRM-vs-SugarCRM)

[Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

$60/month

Price

$31.1/month

4.2

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/129463-135618/Velocify-vs-Odoo)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$59/month

Price

$50/month

3.8

Features

4.3

3.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-231638/Dynamics-365-vs-SugarCRM)

[Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$60/month

Price

€61/month

4.2

Features

4.3

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-129463/Bitrix24-vs-Velocify)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (721)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$59/month

Price

$7/year

3.8

Features

4.5

3.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/204998-231638/Bigin-by-Zoho-CRM-vs-SugarCRM)

[Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/)

vs

[Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/)

$60/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/27609-129463/VanillaSoft-vs-Velocify)

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (410)](https://www.capterra.com/p/231638/SugarCRM/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$59/month

Price

$14.99/month

3.8

Features

4.6

3.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178819-231638/EngageBay-Marketing-vs-SugarCRM)