# Compare Velocify vs SugarCRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Velocify and SugarCRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129463-231638/Velocify-vs-SugarCRM --- # Velocify vs SugarCRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VelocifySugarCRM2/4 selected [Velocify](https://www.capterra.com/p/129463/Velocify/)[4.3 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.8 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) [## Velocify](https://www.capterra.com/p/129463/Velocify/)[4.3 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) Starting Price $60.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment MG Based on [231 reviews](#user-reviews) Positive 198 Neutral 16 Negative 17 [## SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.8 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) Starting Price $59.00/month Value-for-Money 3.8 Functionality 3.8 Ease of Use 3.7 Customer Service 3.7 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 266 Neutral 106 Negative 40 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.0 Lead Management 4.0 Sales Pipeline Management NA Activity Dashboard NA 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.2 Lead Management 4.1 Sales Pipeline Management 4.0 Activity Dashboard 4.0 User satisfaction User satisfaction 4.3 User reviews[231](https://www.capterra.com/p/129463/Velocify/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 3.8 User reviews[412](https://www.capterra.com/p/231638/SugarCRM/reviews/) Ease of use 3.7 Functionality 3.8 Value for money 3.8 Customer support 3.7 Price starts from Price starts from $60Flat Rate, Per Month - Free version - Free trial Price starts from $59Per User, Per Month - Free version - Free trial Best for Best for Midmarket and enterprise businesses in B2B and B2C that deal with large numbers of leads. Key industries are: mortgage, insurance, for-profit education, debt, tech, call centers, business services. Best for Designed for B2B organisations ranging from 50-8,000 employees. We cater to B2B organisations in USA, APAC, Middle East and Europe, including the UK, DACH, Nordics, Benelux, France, Italy and Spain. ## User reviews Pros & cons Not enough reviews Paris P. National Account Manager > "What I like most about SugarCRM is that it keeps customer information organized in one place. Since we’re in a service-based..." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___7138867) HM Hanane M. Freelance > "The difficulty of using this application from a mobile phone" [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6147730) Paris P. National Account Manager > "I also like that we can pull different reports and use the mapping feature to see where customer locations are." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___7138867) PG Phil G. Managing Partner > "Storage space is an issue and your forced to buy more storage even when its Sugar's temp files building up." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3748145) MD Michele D. SysAdmin > "Overall, SugarCRM is a good tool to manage all your contacts and create marketing campaigns (by email, by text messages, etc.)." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6078426) TB Tom B. Customer Experience Manager > "However, they did not work as promised and we ultimately had to purchase the more expensive licenses to allow our team access...." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3052548) DB David B. CEO > "It is really a good product, they are currently making important changes, and integrations with other apps, it is very quick to..." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6004917) Deepa K. Campaign Specialist > "The UI look bit outdated." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3838276) IL Ira L. Regional Manager - Sales > "Reporting is easy to build and profiles are simple to set up." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6860142) Dijin D. Client Partner > "It is quite time consuming to work with this software." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3740229) Marvin D. owner > "easy to use had a low cost open source version loved it loaded with crm features" [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6536986) Sourav M. Research assistant > "The pricing is so high, the only thing I dislike." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3555077) MHM Mashudu Hilary M. Freelancer > "With the lead management feature, I am able to generate potential business clientele, acquire and manage potential clients up..." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3614808) CC Cynthia C. Business Analyst/ GCR Social Responsibility Manager > "The interface on mobile is noticeably different than on desktop and the app is overall slow and buggy ." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3135737) David O. Reviewer > "It's strong capabilities for sales and marketing automation and It's customizable interface that allows users to tailor the..." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4401149) VR Verified Reviewer Executive Manager > "Do not have readily available APIs for 3rd party integrations" [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3432836) Johannsen Q. Senior Consultant > "Integration with other tools: SugarCRM can be integrated with a wide range of tools, including email, calendars, and social media." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4379953) LINDA S. Sales Marketing Manager > "The smartphone app should be improved, since it does not feel up to all the same grade and appears to be a mistake." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3272871) Orianne G. Specialist Marketing > "In addition, I can optimally and smoothly inform my teammates about changes utilizing comments and notes in the customer accounts." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3754622) LM Lorenzo M. Student Advisor > "Hard to integrated new data and very few updates" [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2948603) David O. Reviewer > "SugarCRM is a highly regarded CRM platform that is well-suited for businesses of all sizes looking to improve their customer..." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4401149) GG Gaurav G. Senior Web Analyst > "The second source of challenge was not easily able to connect Google Analytics UTM campaigns tracking with SugarSell CRM leads..." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2234022) JN Jacob N. Marketing Coordinator > "It did sync well with your outbound calendar and have the functionality to schedule appointments through it." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3932741) TK Tyag K. Marketing > "integration is difficult, capturing web data forms to crm is difficult, mаrkеtіng аutоmаtіоn complicated as APIs are not there..." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2413171) MD Michele D. SysAdmin > "SugarCRM is fairly easy to set up on a php+mysql (or other database) server." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___6078426) TK Tyag K. Marketing > "average product for our use for mobile salesforce management - may not be most recommended for this type of application." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2413171) Julia Maria M. Market Specialist > "The home page can be personalized for any division of Sample with exactly the right details for every user." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3635838) TB Tom B. Customer Experience Manager > "I never received another follow-up email, much less a phone call." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3052548) MHM Mashudu Hilary M. Freelancer > "Features such as the new user wizard tool, shortcut bar and downloadable plugins are just ingenious." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3614808) TK Tyag K. Marketing > "the interfaces are not as intuitive as other crms like salesforce or Zoho." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2413171) Johannsen Q. Senior Consultant > "This is great for businesses that have unique workflow requirements or want to integrate the CRM with their existing systems." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___4379953) PH Paul H. Consulting Manager > "Marketing is poor (unless you go for Sugar marketing apps which are expen$ive!)" [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2638888) Orianne G. Specialist Marketing > "We combine all customer contact points in an extremely flexible way across all departments." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3754622) OO Omolara O. onboarding manager > "not interesting nor inviting." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3365632) Orianne G. Specialist Marketing > "In addition, thanks to the ticket system, I do not forget to work on important tasks for my customers and other projects." [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___3754622) VR Verified Reviewer Chief Growth Officer > "Not as innovative as its competitors" [See full review](https://www.capterra.com/p/231638/SugarCRM/#Capterra___2306757) [View Reviews](https://www.capterra.com/p/231638/SugarCRM/reviews/) ## User interface No images or videos provided by vendor [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) 3.82 (412) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Velocify 18/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/129463/Velocify/#features) SugarCRM Top features 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/231638/SugarCRM/#features) ### Recognition No recognitions have been awarded to Velocify SugarCRM is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Velocify Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SugarCRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Velocify - By Velocify - Located in United States - Founded in 2004 SugarCRM - By SugarCRM - Located in United States - Founded in 2004 ## Popular Comparisons [Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $60/month Price $25/month 4.2 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129463/Salesforce-vs-Velocify) [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $59/month Price $25/month 3.8 Features 4.4 3.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-231638/Salesforce-vs-SugarCRM) [Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) vs [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) $60/month Price $25/month 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/129463-227088/Velocify-vs-Salesforce-Starter) [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $59/month Price $20/month 3.8 Features 4.4 3.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-231638/HubSpot-CRM-vs-SugarCRM) [Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) vs [Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)[4.60 (216)](https://www.capterra.com/p/125911/Pipeliner-CRM/reviews/) $60/month Price $65/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/125911-129463/Pipeliner-CRM-vs-Velocify) [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $59/month Price $14/month 3.8 Features 4.3 3.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-231638/Zoho-CRM-vs-SugarCRM) [Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/) $60/month Price $31.1/month 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/129463-135618/Velocify-vs-Odoo) [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $59/month Price $50/month 3.8 Features 4.3 3.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-231638/Dynamics-365-vs-SugarCRM) [Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $60/month Price $69/month 4.2 Features 4.3 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-129463/Bitrix24-vs-Velocify) [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $59/month Price $7/year 3.8 Features 4.5 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-231638/Bigin-by-Zoho-CRM-vs-SugarCRM) [Velocify](https://www.capterra.com/p/129463/Velocify/)[4.26 (231)](https://www.capterra.com/p/129463/Velocify/reviews/) vs [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) $60/month Price Contact vendor for pricing 4.2 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/27609-129463/VanillaSoft-vs-Velocify) [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[3.82 (412)](https://www.capterra.com/p/231638/SugarCRM/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $59/month Price $14.99/month 3.8 Features 4.6 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178819-231638/EngageBay-Marketing-vs-SugarCRM)