# Compare SolarWinds Service Desk vs ManageEngine ServiceDesk Plus 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ManageEngine ServiceDesk Plus and SolarWinds Service Desk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129478-179501/Solarwinds-Service-Desk-vs-ManageEngine-Service-Desk-Plus --- # ManageEngine ServiceDesk Plus vs SolarWinds Service Desk Features and Cost Comparison Last updated June 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ManageEngine ServiceDesk PlusSolarWinds Service Desk2/4 selected [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.4 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) [## ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.4 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting Price $16.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [231 reviews](#user-reviews) Positive 208 Neutral 15 Negative 8 [## SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [577 reviews](#user-reviews) Positive 557 Neutral 18 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,286 reviews from help desk software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Ticket Management 4.7 Real-Time Notifications 4.4 Customizable Fields 4.4 Third-Party Integrations 3.9 Performance Metrics \-- 68%Fit Not enough reviews Feature ratings Ticket Management 4.6 Real-Time Notifications 4.4 Customizable Fields 5.0 Third-Party Integrations 2.7 Performance Metrics \-- User satisfaction User satisfaction 4.4 User reviews[231](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.6 User reviews[577](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $16Per User, Per Month - Free version - Free trial Price starts from $39Per User, Per Month - Free version - Free trial Best for Best for ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort. Best for Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters). ## User reviews Pros & cons EL Edier L. Network administrator > "The expirience was good lot of documentation and intuitive interface that helps to setup this tool, all the integration between assets, inventory,..." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7131507) YK Yurii K. Technical Support Specialist > "Maintenance of Linux based version could be a problem if your team is mostly Windows specialist." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7128019) Kit L. IT Support Engineer > "Clean customisable UI, great integration with other products by manageengine, regular updates and features make the product enjoyable." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7150962) RV Robert V. IT Manager > "The customization of templates is a but difficult to understand how the layout works." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6765592) Austin E. CTO > "Great ticketing system that has a lot of customizable features and ways to import emails into actionable items" [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7102463) IP ISHWARI P. Trainee > "Mobile app limitations lack some features from the desktop version." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6779077) CQ Connor Q. IT Team Lead > "Back-end automation and custom triggers allow for powerful workflows catered to specific and niche requirements" [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7114581) RV Robert V. IT Manager > "Some fields are not available for reporting such as the description." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6765592) AV Ahmet V. System Network and İnformation Sec Manager > "The feature I like most about ManageEngine ServiceDesk Plus is the comprehensive and user-friendly service management infrastructure it offers." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7054372) MS Manuel S. Engineer TI Sr. > "It does not maintain an integration with Microsoft applications." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6396780) Melih Ç. Team Leader > "It has many integration capabilities which is very important for changed customer environments and templates for Incidents/Requests are very..." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6649143) VR Verified Reviewer IT Manager > "there are some functions inside some processes which are missing such as custom approval workflows in incident management or having the details in..." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___4605698) EL Edier L. Network administrator > "We don't use all the options available for deployment but is good to know there are there in case the company situation change." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7131507) Harry S. Systems & Digital Marketing Administrator > "Also there isn't a timeline of features being implemented, so it's not clear if the features you may want, are going to happen." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___4236551) Melih Ç. Team Leader > "I like ServiceDesk Plus as an ITSM tool and because its modules can be aligned according to its licencing, it helps customers' wallet thin." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6649143) BS Boyang S. Junior Data Integration Developer > "For a comprehensive ITSM solution, it can be quite pricey." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___4636210) JN Joshua N. Applications Specialist > "It does the job and helps us as an office support our retail stores and staff members with any questions and queries." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6346360) GV Gerardo V. Product Manager > "The ZIA bot that is bundled only works in english, there are so many customers that needs spanish support and ZIA doesn't support it." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___3525766) YK Yurii K. Technical Support Specialist > "ManageEngine ServiceDesk Plus is a great tool for teams of any size." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7128019) MT Michael T. Service Delivery Manager > "Lacks some configurability and isn't as flexible as top-tier products like ServiceNow" [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___3338320) JN Joshua N. Applications Specialist > "Good if all you're looking at is to provide a service desk platform but for a business that is expected to grow, there are other platforms that..." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6346360) AW Andrew W. Radpro > "The only feature that is missing is the ability to turn back time." [See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___2560011) [View Reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Alejandro Enrique M. Helpdesk Operations Supervisor > "It is satisfying to have a team that provides services within the company in everything related to incidents and IT requirements and supported with..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___4866949) VR Verified Reviewer Owner Director of Business Development > "The other downfall is the invoicing module was primitive and did not include a recurring feature." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___7060262) Jesse Z. Software Engineer > "I personally like how it is easy to view helpdesk tickets, update them, and then close them." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___6878386) RS Rasheed S. System Support Technician > "Lack of technical support to direct comments, questions or query's to" [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___6626661) OV Omkar V. Software engineer > "Solarwinds service desk is used to manage and handle our network entirely with its amazing alert generating features." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___6012219) Lillian G. Human Resources Generalist > "The SolarWinds app did not provide the end user with many options to create their own ticket." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___4987097) KP Katrina P. IT Analyst > "It has made my job easier and more efficient." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___7042623) SL Santiago L. Deployment Tech > "It makes for a cluttered looking interface, unfortunately. While this is no major problem, any lack of self-discipline can lead to a very messy..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3743628) VR Verified Reviewer Owner > "The easy-to-use platform allows me to quickly track tickets, and automate repetitive tasks, saving me time and effort." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___6317368) GS Gianluca S. IT administrator > "The interface is not so good but fair enough to understand" [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3933985) JG Jonathan G. Undergraduate Associate > "Ticket creation is assisted by a very user friendly UI, and ticket management after tickets are created allow for tickets to reflect evolving issues." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3892089) AD Andrew D. Center IT Engineer > "The connection time for our current software is absurd, having an external program needed just to remote in is a joke, and Kaseya goes down..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3441963) JD Josh D. Trainer > "When looking for a solution to tie all of our tech together inside of our company, we went with SolarWinds Service Desk and from the get go, it..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___4543592) VR Verified Reviewer System Support Specialist II > "Reporting is a downfall for a majority of apps these days. While some of this is mitigated through the ability to filter and export list results,..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2452356) Sarah H. System Administrator > "For the most part, Solarwinds Service Desk is utilized for automating incident generation through integration and reducing the amount of human work..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3566876) JL Jason L. IT Service Desk Support > "The Chat response from an agent on Solarwinds takes time to respond. If there's an outage the email delivery is slightly delayed for the announcement" [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2462777) AS Assi S. Application Developer > "From asset tracking to IT management, this tool has all we need" [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___6179874) TM Tim M. Systems Administrator > "Unable to route tickets to a Tech Group based on Request Type, it's stuck to one group." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2513514) Reza R. IT Manager > "I liked the fact that they've combined the Asset Management and Ticketing system in their product, it gives the IT team full insight into the..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___4623289) TM Tim M. Systems Administrator > "Reporting doesn't report accurately compared to a custom query, which is odd." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2513514) AS Assi S. Application Developer > "The deployment process is quite straightforward and the customer support is amazing." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___6179874) JK Jodie K. Director of Technical Services > "The mobile app could use some work, it is a little cumbersome from a technician's stand point. " [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2452308) MD Mayank D. Senior Specialist > "We can easily find any required data using this app if it is available in its database & if it is configured." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___4009071) Olusegun O. IT Engineer > "The license is quite expensive" [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2927977) PA Peter A. I.T Asset & Configuration Analyst, Service Catalog & Knowledge Manager > "I also love the capability of logging ticket against an asset ,either incident, problem or a request within same platform." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3841068) TM Tim M. Systems Administrator > "This makes ticket flow a little difficult to work with." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2513514) MD Mayank D. Senior Specialist > "I am using this application since last 2 years & I found that real time alert triggering & Search feature is superb." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___4009071) DH Dean H. IT Service Delivery Manager > "Portal lacks customization. " [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2462405) PA Peter A. I.T Asset & Configuration Analyst, Service Catalog & Knowledge Manager > "I am impressed with it ability to detect who made a change to a configuration file." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3841068) SW Stephen W. it desktop specialist > "Also some of the updates have broken our work flows." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2463921) Sarah H. System Administrator > "Instead of getting bogged down in making sure all systems are up-to-date, we can concentrate on our business and providing excellent customer..." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___3566876) TeW Tere'e W. IT Systems Support Specilailst > "Getting confused sometimes about where a specific feature may be." [See full review](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#Capterra___2460575) [View Reviews](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) ## User interface 4.41 (231) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) 4.58 (577) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ManageEngine ServiceDesk Plus 28/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - Alerts/Escalation - API - Automated Responses - Automated Routing - Chatbot - Collaboration Tools - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Email Templates - Generative AI - Knowledge Base Management - Macros/Templated Responses - Mobile App - Multi-Channel Communication - Performance Metrics - Personalization - Prioritization - Real-Time Chat - Real-Time Notifications - Reporting/Analytics - Secure Data Storage - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Ticket Management - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#features) SolarWinds Service Desk Top features 34/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - Alerts/Escalation - API - Automated Responses - Automated Routing - Chatbot - Collaboration Tools - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Email Templates - Generative AI - Knowledge Base Management - Macros/Templated Responses - Mobile App - Multi-Channel Communication - Performance Metrics - Personalization - Prioritization - Real-Time Chat - Real-Time Notifications - Reporting/Analytics - Secure Data Storage - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Ticket Management - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/#features) ### Recognition ManageEngine ServiceDesk Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports SolarWinds Service Desk is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support ManageEngine ServiceDesk Plus Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SolarWinds Service Desk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ManageEngine ServiceDesk Plus - By ManageEngine - Located in United States - Founded in 1996 SolarWinds Service Desk - By SolarWinds - Located in United States - Founded in 1999 ## Popular Comparisons [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,440)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $16/month Price $19/month 4.4 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-179501/Freshdesk-vs-ManageEngine-Service-Desk-Plus) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[4.58 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,708)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $39/month Price $795/year 4.4 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129478-170018/Solarwinds-Service-Desk-vs-ManageEngine-Desktop-Central) [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,080)](https://www.capterra.com/p/164283/Zendesk/reviews/) $16/month Price $115/month 4.4 Features 4.4 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-179501/Zendesk-vs-ManageEngine-Service-Desk-Plus) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[4.58 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (732)](https://www.capterra.com/p/132997/Freshservice/reviews/) $39/month Price $19/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129478-132997/Solarwinds-Service-Desk-vs-Freshservice) [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $16/month Price R$35/month 4.4 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/179501-202528/ManageEngine-Service-Desk-Plus-vs-Milvus) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[4.58 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $39/month Price $20/month 4.4 Features 4.5 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129478-227102/Solarwinds-Service-Desk-vs-JIRA-Service-Management) [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $16/month Price $15/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-179501/LiveAgent-vs-ManageEngine-Service-Desk-Plus) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[4.58 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) $39/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/107225-129478/SysAid-vs-Solarwinds-Service-Desk) [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (732)](https://www.capterra.com/p/132997/Freshservice/reviews/) $16/month Price $19/month 4.4 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-179501/Freshservice-vs-ManageEngine-Service-Desk-Plus) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[4.58 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) vs [Vivantio](https://www.capterra.com/p/216733/Vivantio/)[4.30 (178)](https://www.capterra.com/p/216733/Vivantio/reviews/) $39/month Price $49/month 4.4 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129478-216733/Solarwinds-Service-Desk-vs-Vivantio) [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) $16/month Price $20/month 4.4 Features 4.5 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/169505-179501/Zoho-Desk-vs-ManageEngine-Service-Desk-Plus) [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) $16/month Price Contact vendor for pricing 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/107225-179501/SysAid-vs-ManageEngine-Service-Desk-Plus)