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XLDent is focused on solutions that enhance the patient experience and streamline business operations with intuitive practice and clinical software and comprehensive business services.
Dentists and Chiropractors with ChiroTouch, Genesis, Dentrix, EagleSoft, Open Dental, & Dentrix
We have had a great working relationship with the software support team and they have been super helpful getting the software to do what we need it to do.
Then you can loose that "work around" option when they do their Updates.
I appreciate the videos that help to train the employees. The added features are great, and there always seems to be updates that improve quality even more.
Just missing some extra features such as specific reports, can be very picky at times.
Support help is very easy to get in touch with as well as very friendly and helpful.
Everything is so difficult to find. Reports are hard to figure out.
The software is easy to use and integrated throughout, so we are able to offer our patients the best care from start to finish.
They advertised a new feature but so far it's been disappointment. Mango voice integration, global payment, etc.
Again it is super easy to use and allows you to have real time progress in how thins are going in the clinic so we know where we need to improve or what is going well at all times.
Occasionally the server fails to update and I have to write in to let them know.
These are helpful as a snapshot into how the previous week went and to ensure the statistics are trending in the right direction.
Limited in some data tracking in Chirotouch integration. I.e. Patient Information tracking).
Overall pleased with our experience with BlueIQ. It has been a good tool for keeping our team on track.
Set-up was easy, but having team members who aren't tech savvy use it on a daily or even weekly basis was a struggle.
Definitely unique as it is integrated with our EHR (CT) and there's nothing like it. Easy to use, clean interface, user friendly, attentive support.
The features rollout has been slow during the pandemic, but I am not sure that is something that they can even control.
XLDent
Top FeaturesBlueIQ
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