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Synchroteam Field Service Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, & Security.
Fracttal One is aimed at companies from various industrial sectors, including manufacturing, services, facility management, mining, transportation, hospitality, technology, education, healthcare, and
The support staff is awesome and provides great support as needed. The software is pretty straight forward.
Have a problem, the support team don't want to know you. The language barrier between us and France is awful and I end up ringing the USA because you may as well talk to a brick wall.
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
The bad part you have to try the software to see how it works so you tie up hundred of hours inputting your data.
It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.
For now e only have problems with teams, users and job that can be see by managers.
For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.
There are lots of bugs and formatting issues that leave an unpolished impression. Also, the mobile app is very limited and doesn’t give techs many options to edit or make changes.
It was a good experience, among all that evaluates, it was what best suited, what we were looking for. It has a very sales model and platform.
I consider the administrator must have the posibility to erase a wrong catalogue from the list instead to put as "not visible. Finally visible or not, it is a wrong catalogue and must be eliminated.
The quality of the software, the quality of the programs for effective maintenance assistance.
The application depends a lot on the network connection, if this fails I do not have access.
My experience with Fracttal has been excellent by the moment. I hope to continue learning and taking advantage of the benefits of this software.
The limitations to the admin users to carry out myoficications to the database system in order to fix user errors.
Good day because for me this software is very effective in the control of your equipment.
That there are times when you are working and you leave the program.
Prioritize real-user-identified key features according to your needs to find your best fit.
Synchroteam
Fracttal
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