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TriMed serves independent practices across the United States, ranging in size from 1 provider to 400+ providers.
Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.
The system is easy to set up, and easy to use. The reporting is superb, if you can dream it up, you can make it happen with report builder.
The most frustrating thing is there are not tons of users in my immediate area.
Wonderful software and even better support team. I would recommend this product and company to any medical group out there.
Nothing that any other EHR also has as problems.
When we have needs to document our quality initiatives and report quality measures the Trimed team have been great at using our EHR to help us track and report those measures.
I miss the user conferences. Maybe they could set up Zoom.
They are quick and responsive to our feedback. Their staff is not only super knowledgeable, but kind and warm.
Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times.
I've been very happy and will continue to use Practice Mate, the price is great and it's comprehensive. It connects to the clearing system, which is great.
However, once you give up on OfficeAlly and go with another EHR, the credit card people are rude and try to charge you a penalty for canceling your contract.
I also LOVE the customer service!!!! They are human and caring. I am very pleased with my experience overall with Practice Mate.
Getting charged for an excess of Claims for a particular insurance provider. The software isn't always smooth to operate.
Billing and accounting is accomplished quickly. Tech help is very helpful.
In the last several years, there have been more mistakes made by practice mate, claims that appear to have been submitted that were not.
I love the ease of scheduling appointments and checking clients in so that it can be easily and directly billed.
They have been a consistently great company. The only people I have seen or heard complain are those that tend to complain no matter what.
TriMed Complete
Top FeaturesPractice Mate
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