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TriMed serves independent practices across the United States, ranging in size from 1 provider to 400+ providers.
Medical consultants, clinicians, hospitals, medical clinics, allied health professionals
The system is easy to set up, and easy to use. The reporting is superb, if you can dream it up, you can make it happen with report builder.
The most frustrating thing is there are not tons of users in my immediate area.
Wonderful software and even better support team. I would recommend this product and company to any medical group out there.
Nothing that any other EHR also has as problems.
When we have needs to document our quality initiatives and report quality measures the Trimed team have been great at using our EHR to help us track and report those measures.
I miss the user conferences. Maybe they could set up Zoom.
They are quick and responsive to our feedback. Their staff is not only super knowledgeable, but kind and warm.
Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times.
I have to say my experience with MediOffice has been excellent. The team have been extremely supportive and understanding and helped me with any queries I have had and very quickly.
Some bugs to sort at the beginning with logging out, use of mobile app not working optimally etc, setup of invoicing cumbersome I guess due to healthcode rather than app.
Customer support is amazing. We like the diary, the link with TrustHealth, ease of use, look of the user interface, that we ask for functions and MediOffice say they will consider integrating them.
So far I have not come across anything that poses a problem with how I use the system.
Moving over to medioffice as a company has been very easy, the IT/admin support has been fantastic and any questions we have had have been answered promptly and effectively.
It is a minor inconvenience that you cannot always create shortfall letters whilst allocating a bulk payment when insurers have paid £0 towards an invoice.
The switch over was easy with 15 years of private patient data moved over seamlessly. The platform is intuitive and user friendly, requires less "clicking" to achieve the desired functions.
I have looked at management systems over the years and either found them very difficult to use or very expensive, but MediOffice is ticking the boxes at the moment.
TriMed Complete
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TriMed Complete
MediOffice
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