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ClinicTracker is designed and specifically tailored to address the unique workflows, needs, and challenges of the mental health and chemical dependency professionals we serve.
All primary care and specialties including Anesthesiology, Behavioral Health/Substance Use Disorders, Labs, and Radiology. HCFA/UB/workers comp/No-Fault claims; outpatient and inpatient facilities.
Clinic Tracker software is easy to use and user friendly. There are training videos and manuals readily available to help as well as robust initial trainings to help programs get started.
The Diagnostic Assessment, Crisis Plan and Treatment plan are useless in their current state. You of course, can pay them to customize it.
Good organization, easy navigation, clarity, customizable, good customer support services, training videos and readings.
But they have terrible documentation. Most of the time the documentation does not explain what something does, or how to use it.
Additionally, we were positively surprised with overall functionality of ClinicTracker software, with the amount of useful features any healthcare facility should absolutely love.
Last week I had client's cut off mid-session because of that problem & it isn't fixed yet. Their Tier one tech support is almost useless, and only accessible through the portal.
ClinicTracker support was there for us, took care of all our needs, and made sure we were ready to launch on time. I'm impressed with their commitment to quality and customer care.
We needed other products to turn to and fast or we would have lost our family business.
We have this for software for over 15 years and we love it. Very easy to use and the customer support is great.
The practice management reports are terrible. Very difficult to compile and very poor selection.
I trusted my business with ADS and am so thrilled I did. I had another system where I was losing money hand over fist and ADS with great people and software saved my money.
There is no SQL manual and support can be frustrating on this subject.
First the fact that we are cloud based and were not before is great!!! Scanning, scheduling, charting and all the features that go along with it are just great.
Everything starts with the sales team who is incompetent and generally will not respond. After several years, I have tried to add Texting but have to start with the Sales team.
The super robust of Financial Reports within Medics Premier really gives a great view of your revenue forecast, as well as where your claims sit.
It could be hard to use for a first time biller.
Gary S.: Hello. My name is Gary. I am owner and president of Bearcat Billing Service. We're a medical billing service located in New York, on Long Island. I've been working with Advanced Data Systems for the better part of 20 years. Just recently, you rated them a five. So prior to using MedicsPremier, we used a couple of other billing services, Athena, Epic, Medical Manager. For me, it's been the ease of use, being user friendly. I have a couple of staff members that are computer challenged, but the draw for me is the reporting. The reporting that is provided is second to none. Choices factored into selecting MedicsPremier. One, it was ease of use. Two, it was cost, the reporting features to provide to our clients. The support staff has been terrific. It's a relationship driven business and they've been very good to me over the course of time. So the team, so Advanced Data Systems utilizes an implementation team to get you set up. They outline what's going to happen and what things need to be accomplished in order to get off on the right foot. And the implementation team was spot on with what needed to get done and the time that they provided, so they did make the transition simple. Provide ... billing services or medical providers looking for a cost-effective medical billing software. Advanced Data Systems' MedicsPremier program certainly will provide that information. Again, a lot of the people that are working in the medical billing field are again somewhat computer challenged and again, the software is simple to use and gets you what you need to do. I highly recommend it.
ClinicTracker
MedicsPremier
Top FeaturesClinicTracker
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