Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Mid market businesses. Companies that want to manage their sales, grow the business and make more profit - plus a lot more.
People that want to use Outlook as a CRM. Any users that want to leverage investment in Microsoft Office and Exchange server for deployment and training.
The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know what my future workflow will be.
Our company has been using for a few years and as we have grown its failings have become more frustrating and apparent.
So far so good, ease with the transition between our old platform - [sensitive content hidden] has been fantastic.
The interface can be outdated at times and features/options can be hard to find unless you know where they are.
I love how well documented the api is and how easy it is to customize the data that we want to fetch out of the api. I love how well it works with Tools such as clicddata.
I think if a user is deleted off the system, all their imprints are also gone - but i could be wrong.
It has been great, I use it every day, and it works amazing and the option to get a report is super helpulf.
Initial set up was a bit difficult but mainly due to having to learn a new system.
The implementation was seamless and the customer service is outstanding. Quick response by [SENSITIVE CONTENT] every time we have a question or an issue.
Lack of full functionality for customized and complete forms in the mobile app are a weakness, and Microsoft itself causes various upgrade problems that get in our way.
The customer/client main page was good and easy to use. It was nice to be able to customize the view and fields to fit what I wanted and used.
Very disappointing with extermely poor customer support.
It is a great Product and works really well for our business. Setting up meetings on the calendar and being able to invite all the participants is great to ensure none of us miss the meeting.
The only thing that I dislike about the software is that we have to manually input the contacts in.
The Systems Engineer that helped with our implementation is super knowledgeable and I like knowing I have support.
If you don't have one they will make you one and never tell you. It is a security threat.
Prioritize real-user-identified key features according to your needs to find your best fit.
OpenCRM
Top FeaturesSalesOutlook CRM
OpenCRM
SalesOutlook CRM
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: