--- title: "Compare OpenCRM vs Lime CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare OpenCRM and Lime CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/129881-129925/OpenCRM-vs-Lime" page_type: "comparison" language: "en" --- # OpenCRM vs Lime CRM Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OpenCRMLime CRM2/4 selected [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) [## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) Starting Price £39.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 275 Neutral 18 Negative 1 [## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) Starting Price €65.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 137 Neutral 7 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### monday CRM 4.7 (466) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Act! 3.9 (933) * * * Starting Price $30.00 Per User,Per Month Free Trial Free Version * * * User rating 72% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Data Security 5.0 Contact Management 4.5 Activity Dashboard 4.6 Contact Database 4.5 Data Import/Export 4.2 71%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.2 Activity Dashboard 5.0 Contact Database 4.3 Data Import/Export 4.2 User satisfaction User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.3 User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.0 Customer support 4.5 Price starts from Price starts from £39Per User, Per Month - Free version - Free trial Price starts from €65Per User, Per Month - Free version - Free trial Best for Best for Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more. Best for Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery. ## User reviews Pros & cons MB Melene B. Operations Administrations > "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory, this is..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583) JM John M. account manager > "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the system,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938) AI Alan I. General Manager > "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and customer..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592) VR Verified Reviewer Regional Sales Manager > "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works 100% of..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654) VR Verified Reviewer Customer Success Executive > "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) SR Samantha R. Operations Director > "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) CH Connor H. IT Technician > "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) JB James B. Interim Project Manager > "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for purpose." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167) SL Sarah L. Regional Sales Manager > "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and utilised more." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) SP Shanay P. finance > "sometimes when there is a glitch it takes a few days to fix which is inconvenient." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434) TG Tim G. Managing Director > "The system does everything I desired (and more) and will allow us to collate and therefore, use our business information..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121) DD Delin D. Social Worker > "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with lots..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) SJ Shanae J. Customer success Represntative > "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale through..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) PR Paul R. Publishing Manager > "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is standard..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) BB Brigitte B. Director > "They are always supportive to find a solution that fits your business processes. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) KF Kelly F. Head of Operations > "Not having alerts for out of date helpdesk tickets and having to manually check" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890) VR Verified Reviewer Customer Success Executive > "Helps me stay on top of pipeline and day to day activities." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) MG Michelle G. AST Practitioner > "Can be a bit clunky to use cant work from one page have to come out and click back into different areas" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980) CH Connor H. IT Technician > "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) SJ Shanae J. Customer success Represntative > "The mass email feature, its too limiting and requires too much manual support" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) OB Oliver B. Manager > "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) MB Mark B. Business Development Manager > "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) OL Oliver L. Sales Manager > "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with categories..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882) AS Alistair S. Account Director > "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing functionality..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223) TJ Thomas J. Head of Assistive Technology Training > "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than our old..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001) SC Sarah C. Business Development Manager > "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407) MG Michael G. Design Engineer > "Intuitive and simple, the software provides all the necessary functionality and ties together information on projects..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) TG Tom G. Project Design Manager > "Not being able to attach multiple files." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252) BB Brigitte B. Director > "The support is fantastic. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) DD Delin D. Social Worker > "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) SL Sarah L. Regional Sales Manager > "This is a very adaptable system, perfect for tracking opportunities and planning work tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) VR Verified Reviewer Head of Operations > "Sometimes it seems to need too many clicks to get back to where I was." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210) JL Josh L. Manager > "Very helpful for managing client interactions and staying on top of quoting and project stages." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038) VR Verified Reviewer Mechanical Contracts Manager > "Not enough features to show the full capacity of system" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558) BC Ben C. Marketing Manager > "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know what..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) DH David H. PM > "WYSIWIG email editor can cause formatting problems." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) TH Tracy H. Business Development Manager > "I use it daily, I am an ambassador within the company for it and do the training for any new users" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919) JH James H. Client Focus Manager > "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924) PK Phil K. Head of Technical Admin > "Easy to create contacts, being able to create a purchase order from a sales order." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) MG Michael G. Design Engineer > "The user interface feels slightly dated." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) PR Peter R. Information Support Officer > "Easy to use and ultimately customisable - the OpenCRM platform allows us to quickly adapt our sales processes and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614208) DH David H. PM > "UI can sometimes be clunky and not intuitive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) TG Tim G. Managing Director > "Every area of Open CRM that I have come into contact with has delivered first class customer service - we are..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121) JH Joanne H. Assistant Office Manager > "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655) AF Alex F. BDM > "It is very customizable and that helps set it up based on user needs" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893) BC Ben C. Marketing Manager > "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of product..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) JB James B. Interim Project Manager > "Excellent support and help from Leah." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167) LP Laura P. purchase > "Most of the time crashes and is slow." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) DA Donna A. Operations Manager > "Open CRM makes our daily tasks so much easier, the information is stored well." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6238026) AD Alisha D. Business Outcomes Co-ordinator > "Not overly applicable although some of the online help could be better." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895) YG Yvonne G. Business Development Manager > "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834) LB Leon B. Service Support Technician > "It's hard to find Customer responses in Helpdesk" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) SR Samantha R. Operations Director > "Easy and straight forward to use!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) JF Jamie F. Head of Operations > "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430) CD Christopher D. Principal Investigator > "Being able to integrate with Microsoft 365 is huge" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843) MA Mary A. Head of Commercial Operations, CT > "It is very difficult to read the information on OpenCRM." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725) LB Leon B. Service Support Technician > "Linking assets to Companies is especially useful" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) AK Andy K. Head of National Accounts > "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double entry." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610) LP Laura P. purchase > "The details are nice and you can add as much description as you want" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) JH Julie H. Accounts > "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through, as..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595) VR Verified Reviewer Accounts and Admin Assistant > "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some really..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234) SE Steven E. Marketing Manager > "Can be a bit confusing to set up reporting." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) EM Emma M. Service Director > "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022) VO Vickie O. Sales > "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226) TH Terry H. Design and Project Manager > "The layout is easy to navigate, the search bar works really well for my needs." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703) OB Oliver B. Manager > "Also the same problem with payments." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) CB Connor B. Design Engineer > "ease of use, ability to attach docs quick, search engine." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249) MB Marc B. Client Manager > "The Customer service technical understanding seems to of dropped over the last couple of years. When first using the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277) MB Mark B. Business Development Manager > "It is a relatively fast process to find what you are looking for and well laid out." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) RA Roxanne A. Sales Executive > "Took me a few weeks to get used to the layout." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861) Phillip A. Managing Director > "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405) SA Sadiqa A. IT Manager > "If i don't have the correct link for my organisation it is hard to get to the login page" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408) TG Tim G. Managing Director > "The training sessions with \[sensitive content hidden\] were informal, informative, hands on and were never rushed." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121) CM Craig M. Technical Account Director > "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks functionality..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386) RE Ruth E. Estimator Scheduler > "The customer service team are always accommodating and help with any issues that arise" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904) JH Josh H. 1st Line engineer > "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240) SM Shubham M. Electrical Design Engineer > "We can access all the quotations easily." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883) GS Glen S. Contracts Manager > "when interigating statistics it lacks levels of filters." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609260) GS Gemma S. Senior Account Manager > "It's very visual & straight forward, easy to work & a great tool for working through your own database." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446) DN David N. Data and Systems Manager > "Some of the Lead and Opportunity tools are too basic for requirements" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614174) CH Connor H. IT Technician > "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) VR Verified Reviewer Regional Sales Manager > "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works 100% of..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654) CH Connor H. IT Technician > "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) DD Delin D. Social Worker > "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with lots..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) MG Michael G. Design Engineer > "Intuitive and simple, the software provides all the necessary functionality and ties together information on projects..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) MG Michelle G. AST Practitioner > "Can be a bit clunky to use cant work from one page have to come out and click back into different areas" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980) BC Ben C. Marketing Manager > "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know what..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) MG Michael G. Design Engineer > "The user interface feels slightly dated." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) CD Christopher D. Principal Investigator > "Being able to integrate with Microsoft 365 is huge" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843) AS Alistair S. Account Director > "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing functionality..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223) VM Vee M. Programme Director > "I like that all the data is linked and integrated, which means you do not miss little contacts or notes." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612309) MB Mark B. Business Development Manager > "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) CH Connor H. IT Technician > "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) DH David H. PM > "UI can sometimes be clunky and not intuitive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) MG Michael G. Design Engineer > "Intuitive and simple, the software provides all the necessary functionality and ties together information on projects..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) DN David N. Data and Systems Manager > "Some of the Lead and Opportunity tools are too basic for requirements" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614174) SR Samantha R. Operations Director > "Easy and straight forward to use!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) DM Dan M. Bid Manager > "The graphical display is not a good as some of it's competitors." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609583) GS Gemma S. Senior Account Manager > "It's very visual & straight forward, easy to work & a great tool for working through your own database." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446) SC Sarah C. Business Development Manager > "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407) BB Brigitte B. Director > "They are always supportive to find a solution that fits your business processes. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) AD Alisha D. Business Outcomes Co-ordinator > "Not overly applicable although some of the online help could be better." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895) BB Brigitte B. Director > "The support is fantastic. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) LB Leon B. Service Support Technician > "It's hard to find Customer responses in Helpdesk" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) JB James B. Interim Project Manager > "Excellent support and help from Leah." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167) CM Craig M. Technical Account Director > "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks functionality..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386) [View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/) RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM provides a solid foundation for customer‑centric work and process ownership. When..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM works well for tracking communication, cases, and customer history in one place." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) DA Daniel A. Supply Chain Manager > "Old features and packages are not updated often enough." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) DA Daniel A. Supply Chain Manager > "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) AL Anna L. Marketing Manager > "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) Marcus E. Product Owner > "Great for sales teams that wants control and easy overview of their tasks." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) EP Edward P. CRM Manager > "We are currently ”stuck” in the desktop client because the web client did not have the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Raluca M. Key Account Manager > "The support function (by e-mail) is also very efficient and we get help when needed." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) HG Helena G. Administrator > "Very easy to work in the system and the process of creating and updating contacts works really..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) AF Alexander F. Sales Manager > "I dislike that the price regulation is based on a index that measures B2C activities." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825) Marcus E. Product Owner > "Their support is top of the line with rapid response on every topic." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) J Jens Ö. Partner and Sales Director > "Can only show 10 000 files in the index." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030) Jessica F. Travel Designer > "I previously worked in Lime Easy and found it easier to get an overview there compared to Lime..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7121382) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) HG Helena G. Administrator > "The platform is easy to use and it is quick and easy to add new contacts to existing companies." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) CS Carl S. Leader Meet Ullevaal > "Transision to Online version is complex and slow" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618) Raluca M. Key Account Manager > "I have been using Lime for many years now and I am familiar and content with it - both the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) CB Carl B. Consultant manager > "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140) Marcus E. Product Owner > "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) JH Joni H. Sales manager > "Online version is not good enough or expensive development costs." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) AL Anna L. Marketing Manager > "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) JH Joni H. Sales manager > "Online version is problematic as people have MAC's." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) JH Jan H. Integrations Architect > "It's scalability, modifiability, API and and the intuitive GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128) EL Eric L. Production and development manager > "Not the best product for Mac users, have to use the web-version and that does not align with..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226) Marcus E. Product Owner > "Easy to use and easy to modify." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) Raluca M. Key Account Manager > "It's easy to use and understand." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) AT Abtin T. Service Manager > "Today there is no link to our everyday systems which makes it problematic since we must fill..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996) EP Edward P. CRM Manager > "As an admin I love the fact that I can do specific changes without having to turn to..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Eduard M. Support Engineer > "The desktop version looks a bit oldfashion, fonts and graphics." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930) KL Karin L. Franchise > "It´s easy and helps me to have control over my buisness contacts" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090) KS Karin S. Project and service coordinator > "Logging in can be a problem for some users as well as problems after updates" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932) JS Jerry S. Product Manager > "It's easy to make small changes in the "LISA" configurator." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) JR Jarl R. CEO > "Fast, simple CRM and able to connect API." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) HP Hanna P. Marketing coordinator > "Good dashboard and easy to use, with the template editor as an exeption." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132) JT Jukka T. Sales Director > "Lime BI is poor what comes to graphical featuress" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939) JS Jan S. IT-Ansvarig > "Good support and a lot of flexibility." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) CF Carolina F. Office- & eventmanager > "The layout is not so nice, not so modern." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045) LJ Lars J. Quality and Key Account Manager > "Fast, easy to admin and very configurable, makes it your own CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) BR Birgit R. Dangerous Goods Safety Advisor > "Been using it since start and are one of the oldest customers." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011) Kari H. Senior Project Manager > "Hard to think even one feature that I do not like :)" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332) JS Jerry S. Product Manager > "It's simple to use and have a clean GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) JG Johnny G. CEO > "that it is not both laptop and apple friendly in same time without use the webclient version" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976) MB Marcus B. system administrator > "Great through and through, a smooth process both as a user and an admin." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745204) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) AH AnnaLena H. Advisor > "We can get reports of our data in more or less any format we want, at the same time as we have..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432) MH Marko H. Development Director > "All the features can´t be used same way in internet version as table version can be used" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735) JF Jonas F. Aftermarket manager > "Gives a good overview and easy to search." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745066) SB Staffan B. Consultant Manager > "It is 2021 and still keep it as a desktop application feels a bit obsolete." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154) HO Heidi O. Communication Manager > "I've tried several systems and this is so much faster, easier to use than others." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745163) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) EK Eric K. IT-architect > "Im very satisfied and really looking forward to the new web client." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744983) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) JS Jan S. IT-Ansvarig > "Very good user, good admin but not so much experience about LISA" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) DL Dan L. Sales manager > "The simplicity of the software and easy to use." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6748311) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) BrR Björn R. salesperson > "Very easy to use." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746599) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) AR Andreas R. KAM > "The system is verry easy to use and administrate." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745083) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) DL Daniel L. Service Manager > "The best feature with Lime CRM for us was to be able to handle both sales and field service in..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) DL Daniel L. Service Manager > "We are waiting for some improvments in the system regarding the add-on functions but overall..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) AE Anders E. Sales manager > "It gives us the tools we need to keep track of our customers and their needs as well as..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) LH Luiza H. Owner > "Very easy to start using it and customization is a big feature for this CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6219810) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) JV Jaana V. Marketing Coordinator > "Lime is costantly developing the system, which is an important feature as thing are chancing..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) AH Ann H. CEO > "I like the solidness of a system that gives comfort and security in the important base..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) [View Reviews](https://www.capterra.com/p/129925/Lime/reviews/) ## User interface [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/) 4.57 (294) [Lime CRM](https://www.capterra.com/p/129925/Lime/) 4.27 (145) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important OpenCRM 15/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/129881/OpenCRM/#features) Lime CRM Top features 20/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/129925/Lime/#features) ### Recognition OpenCRM Best Value CRM Software (2022)  No recognitions have been awarded to Lime CRM ### Deployment & support OpenCRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lime CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OpenCRM - By OpenCRM - Located in United Kingdom - Founded in 2005 Lime CRM - By Lime Technologies - Located in Sweden - Founded in 1990 ## Popular Comparisons [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) £39/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) €65/month Price $25/month 4.0 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129925/Salesforce-vs-Lime) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) £39/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) €65/month Price $20/month 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) £39/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) €65/month Price $14/month 4.0 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) £39/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) €65/month Price $7/year 4.0 Features 4.5 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) £39/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) €65/month Price $250/month 4.0 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-210630/Lime-vs-Kylas) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) £39/month Price $13/month 4.4 Features 4.1 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129881-144340/OpenCRM-vs-Nutshell) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) €65/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365)