# Compare OpenCRM vs Agile CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OpenCRM and Agile CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129881-135148/OpenCRM-vs-Agile-CRM

---

# OpenCRM vs Agile CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OpenCRMAgile CRM2/4 selected

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

[## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Starting Price

£39.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

275

Neutral

18

Negative

1

[## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Starting Price

$8.99

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

413

Neutral

62

Negative

49

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### monday CRM

4.7 (462)

* * *

Starting Price

$12.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### Brevo

4.6 (3,446)

* * *

Starting Price

$9.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (991)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

### Odoo

4.2 (1,307)

* * *

Starting Price

$31.10

Per User,Per Month

Free Trial

Free Version

* * *

User rating

83%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,548 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Data Security

5.0

Contact Management

4.5

Lead Management

4.2

Sales Pipeline Management

4.2

Activity Dashboard

4.6

66%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

3.9

Lead Management

3.7

Sales Pipeline Management

3.8

Activity Dashboard

4.0

User satisfaction

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.6

Customer support

4.7

User satisfaction

4.1

User reviews[524](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

£39Per User, Per Month

-   Free version
-   Free trial

Price starts from

$8.99Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more.

Best for

Small to medium size businesses that require sales, marketing and service automation

## User reviews

Pros & cons

MB

Melene B.

Operations Administrations

> "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory,..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583)

JM

John M.

account manager

> "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938)

SL

Sarah L.

Regional Sales Manager

> "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

DD

Delin D.

Social Worker

> "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

VR

Verified Reviewer

Customer Success Executive

> "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

VR

Verified Reviewer

Regional Sales Manager

> "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654)

AI

Alan I.

General Manager

> "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592)

SR

Samantha R.

Operations Director

> "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

SJ

Shanae J.

Customer success Represntative

> "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

PR

Paul R.

Publishing Manager

> "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868)

CH

Connor H.

IT Technician

> "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

SP

Shanay P.

finance

> "sometimes when there is a glitch it takes a few days to fix which is inconvenient."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434)

OB

Oliver B.

Manager

> "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

KF

Kelly F.

Head of Operations

> "Not having alerts for out of date helpdesk tickets and having to manually check"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890)

BB

Brigitte B.

Director

> "They are always supportive to find a solution that fits your business processes. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

MG

Michelle G.

AST Practitioner

> "Can be a bit clunky to use cant work from one page have to come out and click back into different areas"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980)

TJ

Thomas J.

Head of Assistive Technology Training

> "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001)

SJ

Shanae J.

Customer success Represntative

> "The mass email feature, its too limiting and requires too much manual support"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

MG

Michael G.

Design Engineer

> "Intuitive and simple, the software provides all the necessary functionality and ties together information on..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

MB

Mark B.

Business Development Manager

> "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

VR

Verified Reviewer

Customer Success Executive

> "Helps me stay on top of pipeline and day to day activities."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

JB

James B.

Interim Project Manager

> "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167)

SL

Sarah L.

Regional Sales Manager

> "This is a very adaptable system, perfect for tracking opportunities and planning work tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

SC

Sarah C.

Business Development Manager

> "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407)

JL

Josh L.

Manager

> "Very helpful for managing client interactions and staying on top of quoting and project stages."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038)

TG

Tom G.

Project Design Manager

> "Not being able to attach multiple files."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252)

TH

Tracy H.

Business Development Manager

> "I use it daily, I am an ambassador within the company for it and do the training for any new users"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919)

DD

Delin D.

Social Worker

> "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

PK

Phil K.

Head of Technical Admin

> "Easy to create contacts, being able to create a purchase order from a sales order."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902)

VR

Verified Reviewer

Head of Operations

> "Sometimes it seems to need too many clicks to get back to where I was."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210)

CH

Connor H.

IT Technician

> "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

VR

Verified Reviewer

Mechanical Contracts Manager

> "Not enough features to show the full capacity of system"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558)

TG

Tim G.

Managing Director

> "The system does everything I desired (and more) and will allow us to collate and therefore, use our business..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121)

DH

David H.

PM

> "WYSIWIG email editor can cause formatting problems."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

AF

Alex F.

BDM

> "It is very customizable and that helps set it up based on user needs"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893)

MG

Michael G.

Design Engineer

> "The user interface feels slightly dated."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

YG

Yvonne G.

Business Development Manager

> "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834)

DH

David H.

PM

> "UI can sometimes be clunky and not intuitive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

BB

Brigitte B.

Director

> "The support is fantastic. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

LP

Laura P.

purchase

> "Most of the time crashes and is slow."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

CD

Christopher D.

Principal Investigator

> "Being able to integrate with Microsoft 365 is huge"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843)

AD

Alisha D.

Business Outcomes Co-ordinator

> "Not overly applicable although some of the online help could be better."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895)

LB

Leon B.

Service Support Technician

> "Linking assets to Companies is especially useful"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

LB

Leon B.

Service Support Technician

> "It's hard to find Customer responses in Helpdesk"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

LP

Laura P.

purchase

> "The details are nice and you can add as much description as you want"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

MA

Mary A.

Head of Commercial Operations, CT

> "It is very difficult to read the information on OpenCRM."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725)

VR

Verified Reviewer

Accounts and Admin Assistant

> "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234)

SE

Steven E.

Marketing Manager

> "Can be a bit confusing to set up reporting."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792)

EM

Emma M.

Service Director

> "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022)

OB

Oliver B.

Manager

> "Also the same problem with payments."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

TH

Terry H.

Design and Project Manager

> "The layout is easy to navigate, the search bar works really well for my needs."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703)

RA

Roxanne A.

Sales Executive

> "Took me a few weeks to get used to the layout."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861)

CB

Connor B.

Design Engineer

> "ease of use, ability to attach docs quick, search engine."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249)

AS

Alistair S.

Account Director

> "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223)

MB

Mark B.

Business Development Manager

> "It is a relatively fast process to find what you are looking for and well laid out."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

PK

Phil K.

Head of Technical Admin

> "Not easy to search"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902)

Phillip A.

Managing Director

> "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405)

JH

James H.

Client Focus Manager

> "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924)

RE

Ruth E.

Estimator Scheduler

> "The customer service team are always accommodating and help with any issues that arise"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904)

JH

Joanne H.

Assistant Office Manager

> "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655)

SM

Shubham M.

Electrical Design Engineer

> "We can access all the quotations easily."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883)

BC

Ben C.

Marketing Manager

> "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

GS

Gemma S.

Senior Account Manager

> "It's very visual & straight forward, easy to work & a great tool for working through your own database."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446)

JF

Jamie F.

Head of Operations

> "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430)

OL

Oliver L.

Sales Manager

> "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882)

AK

Andy K.

Head of National Accounts

> "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610)

SR

Samantha R.

Operations Director

> "Easy and straight forward to use!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

JH

Julie H.

Accounts

> "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through,..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595)

PR

Paul R.

Publishing Manager

> "Highly customisable and responsive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868)

VO

Vickie O.

Sales

> "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226)

KS

Karen S.

Administrative Assistant

> "The reporting function is good"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6313262)

MB

Marc B.

Client Manager

> "The Customer service technical understanding seems to of dropped over the last couple of years. When first using..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277)

SE

Steven E.

Marketing Manager

> "Ease of use is second to none, and the help from their technical team is always quick and 10/10"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792)

SA

Sadiqa A.

IT Manager

> "If i don't have the correct link for my organisation it is hard to get to the login page"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408)

SH

Suzanne H.

Marketing Manager

> "Support is always available when yo need it."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333065)

CM

Craig M.

Technical Account Director

> "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386)

NL

Naomi L.

booking and scheduling coordinator

> "one of the better CRM systems i've used -- everything is really straightforward to use and works well."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329867)

JH

Josh H.

1st Line engineer

> "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240)

BC

Ben C.

Marketing Manager

> "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

GS

Glen S.

Contracts Manager

> "when interigating statistics it lacks levels of filters."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609260)

[View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/)

MS

Muadzam S.

Area Manager

> "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

FK

Farman K.

Software Developer

> "Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

MS

Muadzam S.

Area Manager

> "Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

DS

D S.

other

> "Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g.,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6141563)

FK

Farman K.

Software Developer

> "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

Ana Paula E.

Environmental Consultant

> "It also lacks some functions such as project management, something that certain competencies do have."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6025702)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464)

AL

Aaron L.

President

> "I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

Marko S.

Administrator

> "All tasks sorted and we actually made profit using it, unparalleled task management being the top feature."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

MB

Michael B.

Founder

> "Such a good price for great features and a good UI. But some glitches prevent me from using it any longer."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6159532)

MB

Mark B.

Owner

> "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874)

JD

Jasmine D.

manager

> "you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

Gina S.

Process Management Analyst

> "From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6190614)

MP

Mike P.

President

> "Cannot develop a long-range program without running into the limits on "nodes" per sequence or number of sequences."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3811955)

VR

Verified Reviewer

Assistant Professor Pediatric

> "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

Minsu K.

CEO

> "The help files and tutorials were of poor quality and were not always maintained up to date with changes in the software's layout, for..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4416145)

Caleb T.

Mechanical Engineer

> "I use it every day, and once you get the hang of the workflow, it is pretty helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7010856)

TJ

Timo J.

marketing expert

> "Also not using it's full potential, seems difficult."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

Marko S.

Administrator

> "All thanks to Agile and its features."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

JD

Jasmine D.

manager

> "Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

Marko S.

Administrator

> "Unique and absolutely CRM that we will use a a paid version - yes, it is that great."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

Almodyr B.

Data Analyst

> "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610)

PK

Petteri K.

Coach

> "The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6106461)

JD

Jasmine D.

manager

> "Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

VR

Verified Reviewer

HR

> "I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal...."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

TJ

Timo J.

marketing expert

> "It was bit difficult to use and to deploy."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

VR

Verified Reviewer

IT Recruiter

> "This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

JM

Jack M.

CEO

> "The product not working was bad enough and the inflexible service was the icing on the cake."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

Michael M.

Loan Consultant

> "It can be a bit on the tedious side to customize and set up."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

Marko S.

Administrator

> "Customer support is amazing amd"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

JD

Jasmine D.

manager

> "They refused to give me any compensation for all the months of their product not working."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

CD

Chris D.

Specialist

> "Agile CRM offers powerful automation features, such as lead scoring, email campaigns, and workflow automation."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

SW

Sam W.

Marketing Manager

> "Multiple issues with email deliverability."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

DC

Divaldo C.

CEO

> "I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4460808)

SW

Sam W.

Marketing Manager

> "Doesn't deliver on the majority of promises it makes."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

VR

Verified Reviewer

Tech consultant

> "Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4772551)

ZM

Zandrich M.

CMO/COO

> "Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3522436)

VR

Verified Reviewer

IT Recruiter

> "Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

CS

Chiara S.

Consulente freelance

> "You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

VR

Verified Reviewer

Assistant Professor Pediatric

> "I am highly impressed with Agile CRM as a comprehensive customer relationship management solution."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

JM

Jack M.

CEO

> "I don't have time to do that I just wanted to cancel the plan."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

VR

Verified Reviewer

Senior Software Engineer

> "Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4777654)

SP

Shekhar P.

Digital Marketing

> "Always has server delay issue, did not send emails to contacts just shows email sent in activities."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3142602)

VR

Verified Reviewer

Senior Software Engineer

> "We can track the work done by every individual easily and also we can micro manage our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

Marija Š.

Customer Success Manager

> "Features like bulk actions based on contact name / email, selecting unsubscribed contacts from the campaign reports tab etc. are..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2691870)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

LM

Lee M.

Managing Partner

> "They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

Mohammadd S.

Hr

> "I had a good time working with agile crm For my email marketing and tracking and helped me in my business"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4786837)

LM

Lee M.

Managing Partner

> "Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

Mansur S.

Product Manager

> "Additionally, the lead scoring feature makes it easier to prioritize leads based on their behavior."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

SB

Steven B.

Owner & Manager

> "Lots of lip service but they will ignore customer needs wherever possible, especially when the software stops working for no reason."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2942799)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

EE

Emre E.

CEO

> "After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3185286)

Mansur S.

Product Manager

> "Additionally, it offers a range of pricing plans to suit different business needs."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

CS

Chiara S.

Consulente freelance

> "There are also so many other bugs not solved from months like the Facebook integration..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

VR

Verified Reviewer

Senior Software Engineer

> "We can easily track all our project related tasks and all."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

CS

Chiara S.

Consulente freelance

> "All the flows are compromised by the campaigns not sent."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

VR

Verified Reviewer

US IT Recruiter

> "The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4799538)

AL

Aaron L.

President

> "Setup is confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

VR

Verified Reviewer

HR

> "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

MK

Matthew K.

adfdas

> "Frustrating."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4570972)

LM

Lee M.

Managing Partner

> "Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

AL

Amanda L.

Consultant

> "This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

CD

Chris D.

Specialist

> "These features can help businesses save time and increase productivity."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

KK

Kimberly K.

Head of Investor Relations

> "Querying on groups of people is inconsistent and inaccurate."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

VR

Verified Reviewer

Technical Lead

> "We can micro manage tasks using Agile ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

KK

Kimberly K.

Head of Investor Relations

> "I was regularly trying to get customer support to find me answers but they were never able to solve my problem."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

VR

Verified Reviewer

Technical Lead

> "The main goal of Agile CRM is improve business relationship ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

MS

Maria S.

Co-Founder

> "Support is terrible; email sending is spotty at best."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3302041)

Michael M.

Loan Consultant

> "the customizations and integrations are fantastic. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

GM

Graham M.

Director

> "So its solid if you want a cheap option but I have just had a terrible time of late."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3103078)

VR

Verified Reviewer

Senior Software Engineer

> "With minimal amount we can easily maintain our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

VR

Verified Reviewer

CEO

> "Hopelessly bad - we changed over a year ago and cannot get the payments suspended"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3349421)

Valor L.

Growth Manager

> "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and clicking..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

LM

Lee M.

Managing Partner

> "It has no reliability at this point."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

VR

Verified Reviewer

CTO

> "I recently switched to agilecrm after trying out several CRMs and I couldn't be happier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4512016)

Valor L.

Growth Manager

> "Unfortunately, I just want things simple for my simple brain."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

KK

Kimberly K.

Head of Investor Relations

> "From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

AL

Amanda L.

Consultant

> "I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

[View Reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

## User interface

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)

4.57 (294)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

4.12 (524)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

OpenCRM

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129881/OpenCRM/#features)

Agile CRM

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/135148/Agile-CRM/#features)

### Recognition

OpenCRM

Best Value CRMSoftware (2022) 

Agile CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

OpenCRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Agile CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OpenCRM

-   By OpenCRM
-   Located in United Kingdom
-   Founded in 2005

Agile CRM

-   By Agile CRM
-   Located in India
-   Founded in 2012

## Popular Comparisons

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

£39/month

Price

$20/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,783)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$8.99

Price

$25/month

4.1

Features

4.4

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-135148/Salesforce-vs-Agile-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,783)](https://www.capterra.com/p/61368/Salesforce/reviews/)

£39/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$8.99

Price

$20/month

4.1

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/135148-152373/Agile-CRM-vs-HubSpot-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,974)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

£39/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,974)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$8.99

Price

$14/month

4.1

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/135148-155928/Agile-CRM-vs-Zoho-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

£39/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,823)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$8.99

Price

$50/month

4.1

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/135148-157279/Agile-CRM-vs-Dynamics-365)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

£39/month

Price

$250/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$8.99

Price

$7/year

4.1

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/135148-204998/Agile-CRM-vs-Bigin-by-Zoho-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,823)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

£39/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129881-157279/OpenCRM-vs-Dynamics-365)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$8.99

Price

$14.99/month

4.1

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135148-178819/Agile-CRM-vs-EngageBay-Marketing)