# Compare OpenCRM vs Odoo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Odoo and OpenCRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129881-135618/OpenCRM-vs-Odoo --- # Odoo vs OpenCRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Odoo OpenCRM2/4 selected [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) [## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $31.10/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [1,291 reviews](#user-reviews) Positive 1,075 Neutral 100 Negative 116 [## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) Starting Price £39.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 275 Neutral 18 Negative 1 ## Summary * * * Key features rated by users Features selected based on 17,267 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Data Security NA Contact Management 4.1 Lead Management 4.1 Sales Pipeline Management 4.0 Activity Dashboard 4.3 81%Fit High performer Feature ratings Data Security 5.0 Contact Management 4.5 Lead Management 4.2 Sales Pipeline Management 4.2 Activity Dashboard 4.6 User satisfaction User satisfaction 4.2 User reviews[1,291](https://www.capterra.com/p/135618/Odoo/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.1 Customer support 3.9 User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $31.10Per User, Per Month - Free version - Free trial Price starts from £39Per User, Per Month - Free version - Free trial Best for Best for Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations. Best for Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more. ## User reviews Pros & cons Yatra P. Omni Associate > "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259) HD Hana D. CEO > "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) RP Ryan P. Lead Designer > "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273) HD Hana D. CEO > "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) NS Novellynn S. Founder > "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) HD Hana D. CEO > "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) FC Fujimory C. Founder > "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into a..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589) DB Didier B. Product Owner > "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized for..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) Manuel G. Manager and Software Architect > "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815) SB Sander B. CEO > "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could not..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639) DA Dan A. Data Scientist > "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570) SD Sushmita D. Executive > "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been wasted..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) VT Vibha T. seo > "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) VR Verified Reviewer Dropshipper > "Some advanced options are not very clear and sometimes the system feels a bit slow." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764) DG Damian G. CTO > "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) DG Damian G. CTO > "Also customization can get pricey when you need something outside the standard setup." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) KK Karanja K. Managing Partner > "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100) AE Amany E. Infrastructure Manager > "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580) ES Elias S. Marketing Coordinator > "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121) JB Justin B. System Specialist > "no native integration with Wordpress or Webflow making it difficult to track website subscriptions" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) NS Novellynn S. Founder > "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) VR Verified Reviewer Customer Service and Social Media Manager > "The only problem i see is that the database is inaccessible while offline, so if you don't have internet connection, you won't be able to get to access the contact info of the person you..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6275857) GM Gustavo M. Manager > "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into operations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020) YB Yusuf B. Systems Engineer > "I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775578) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) JB Justin B. System Specialist > "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) VR Verified Reviewer Sales Manager > "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028) LD Lisbet D. Manager > "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and adaptability, I..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) JK Jon K. Managing Director > "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time switching out once they've..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775) DB Didier B. Product Owner > "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) VR Verified Reviewer Co-Founder > "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793) VnC Verónica C. Partner > "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743) RG Rahma G. mechatronics Engineer > "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524) VR Verified Reviewer CEO > "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI its..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621) VR Verified Reviewer Director > "The software is difficult to work out and use, documentation is poor..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335) DW Deepak W. Production > "We are using apps on smart phones, PCs, and tablets for communication, notifications, alerts, and reports." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6354156) SD Sushmita D. Executive > "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to fully..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) SbB Sébastien B. Co-founder and manager > "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930) AA April A. President > "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885) Nataliia T. Buiness Development Manager > "No need to long customizing, which makes it a good deal for small to medium organisations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116) HM Henrique M. business and sales director > "whatsapp app is too basic and missing features such as loading a video in the social media managment tool." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872) Alaa J. General Manager > "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410) JZ Jon Z. Owner > "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466) JB Justin B. System Specialist > "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) ES Elias S. Marketing Coordinator > "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121) TF Todd F. President > "We also liked that Odoo could keep our inventory in sync with all of our selling platforms, such as Amazon, eBay and WooCommerce. " [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6372967) AB Aaron B. President > "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207) JF Joe F. Associate Professor of Law > "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) KS Kamal S. Financial Controller > "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss"" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582) ANDREY V. CEO > "Customer support is very helpful and willing to assist in set up, going as far as being hands on and fixing issues themselves." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7031136) LM Latrice M. Ceo > "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it, but if..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754) EO Elias O. Data Engineer > "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it so..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761) MD Michael D. Chief Marketing Officer > "I was not expecting changing the date format settings or removing the "proforma" part of the invoice titles to require so many steps." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6381798) JF Joe F. Associate Professor of Law > "It offers quality task automations that has allowed us to streamline our routine tasks by automating them." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) FT Federico T. Development manager > "The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the Non-Profit sector" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6540166) VT Vibha T. seo > "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) DB Davis B. Supply Chain Coordinator > "There are some functions inside Developer Mode that are not able to be bulk deleted when deactivating Developer Mode." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6562234) AM Alfonso M. CEO > "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811) BM Brittney M. Cleaner > "It’s a useless product for me and my needs and they refuse to refund me so I can switch to something else." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6795459) SK Steef K. Accountant > "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436) RD Ray D. Director > "Trying to import products with variations is a nightmare...even when Odoo do the import themselves the final outcome is nothing but a mess of mis matched data." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6749691) EA Ezalldeen A. Programmer, application auditor, and accountant > "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171) EM Erica M. Owner > "All I needed was a simple point of sale and inventory system, and Odoo oversold and dramatically underdelivered." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465654) ES Erik S. CEO > "Odoo is very simple to set up, use and manage warehouse orders and inventory items at many different warehouse locations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6863959) SM Simonique M. Tutor > "After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6677835) NS Novellynn S. Founder > "It’s really flexible and lets you organize things exactly how you want." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) KK Kudzai K. InfoSec Consultant > "You need to test third-party apps yourself which you might not have the time for and can break current functionality." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6592626) Nishant T. Sr analyst > "Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6826420) MEC Mario Enrique C. Brand Manager > "We’re concerned about being billed for time spent resolving issues that aren’t our fault, such as bugs or errors within Odoo itself." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439394) VR Verified Reviewer Dropshipper > "It is easy to see all important data and follow each customer from first contact to payment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764) LM Latrice M. Ceo > "They said it wasn’t in their job description to assist you in learning their platform when I came to the person that is handling my account he kept saying I’m not gonna do it for you, but..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754) GE Greg E. President > "Complete albeit light solution that can support multiple small to medium sized businesses....the alternative to massive tech companies (MS, Oracle, SAP)" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6443013) AA April A. President > "I paid for a two-hour support session with my rep, and during the call, he had to look up or ask somebody else for the answers to my questions on how to do something." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885) KM Kur M. Senior ICT Officer > "Its Enterprise Resource Planning \[ERP\] Software that offers a suite of business applications for all businesses which includes the following:" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465305) JZ Jon Z. Owner > "For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. " [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466) SS Shakira S. Owner and maker > "It is an easy to use application, though i only used it for inventory there is a lot more you can do with it." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7022575) KS Kamal S. Financial Controller > "satisfactory, 20% disappointment as not able to generate Official receipt, payment voucher and journal voucher" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582) GM Gustavo M. Manager > "The ability to customize and tailor applications to my business’s specific needs has been a huge plus." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020) EM Erica M. Owner > "I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465654) [View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/) MB Melene B. Operations Administrations > "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583) JM John M. account manager > "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938) SL Sarah L. Regional Sales Manager > "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) DD Delin D. Social Worker > "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) VR Verified Reviewer Customer Success Executive > "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) VR Verified Reviewer Regional Sales Manager > "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654) AI Alan I. General Manager > "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592) SR Samantha R. Operations Director > "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) SJ Shanae J. Customer success Represntative > "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) PR Paul R. Publishing Manager > "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) CH Connor H. IT Technician > "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) SP Shanay P. finance > "sometimes when there is a glitch it takes a few days to fix which is inconvenient." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434) OB Oliver B. Manager > "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) KF Kelly F. Head of Operations > "Not having alerts for out of date helpdesk tickets and having to manually check" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890) BB Brigitte B. Director > "They are always supportive to find a solution that fits your business processes. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) MG Michelle G. AST Practitioner > "Can be a bit clunky to use cant work from one page have to come out and click back into different areas" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980) TJ Thomas J. Head of Assistive Technology Training > "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001) SJ Shanae J. Customer success Represntative > "The mass email feature, its too limiting and requires too much manual support" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) MG Michael G. Design Engineer > "Intuitive and simple, the software provides all the necessary functionality and ties together information on..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) MB Mark B. Business Development Manager > "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) VR Verified Reviewer Customer Success Executive > "Helps me stay on top of pipeline and day to day activities." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) JB James B. Interim Project Manager > "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167) SL Sarah L. Regional Sales Manager > "This is a very adaptable system, perfect for tracking opportunities and planning work tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) SC Sarah C. Business Development Manager > "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407) JL Josh L. Manager > "Very helpful for managing client interactions and staying on top of quoting and project stages." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038) TG Tom G. Project Design Manager > "Not being able to attach multiple files." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252) TH Tracy H. Business Development Manager > "I use it daily, I am an ambassador within the company for it and do the training for any new users" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919) DD Delin D. Social Worker > "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) PK Phil K. Head of Technical Admin > "Easy to create contacts, being able to create a purchase order from a sales order." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) VR Verified Reviewer Head of Operations > "Sometimes it seems to need too many clicks to get back to where I was." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210) CH Connor H. IT Technician > "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) VR Verified Reviewer Mechanical Contracts Manager > "Not enough features to show the full capacity of system" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558) TG Tim G. Managing Director > "The system does everything I desired (and more) and will allow us to collate and therefore, use our business..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121) DH David H. PM > "WYSIWIG email editor can cause formatting problems." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) AF Alex F. BDM > "It is very customizable and that helps set it up based on user needs" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893) MG Michael G. Design Engineer > "The user interface feels slightly dated." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) DA Donna A. Operations Manager > "Open CRM makes our daily tasks so much easier, the information is stored well." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6238026) DH David H. PM > "UI can sometimes be clunky and not intuitive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) YG Yvonne G. Business Development Manager > "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834) LP Laura P. purchase > "Most of the time crashes and is slow." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) BB Brigitte B. Director > "The support is fantastic. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) AD Alisha D. Business Outcomes Co-ordinator > "Not overly applicable although some of the online help could be better." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895) CD Christopher D. Principal Investigator > "Being able to integrate with Microsoft 365 is huge" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843) LB Leon B. Service Support Technician > "It's hard to find Customer responses in Helpdesk" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) LB Leon B. Service Support Technician > "Linking assets to Companies is especially useful" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) MA Mary A. Head of Commercial Operations, CT > "It is very difficult to read the information on OpenCRM." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725) LP Laura P. purchase > "The details are nice and you can add as much description as you want" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) SE Steven E. Marketing Manager > "Can be a bit confusing to set up reporting." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) VR Verified Reviewer Accounts and Admin Assistant > "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234) OB Oliver B. Manager > "Also the same problem with payments." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) EM Emma M. Service Director > "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022) RA Roxanne A. Sales Executive > "Took me a few weeks to get used to the layout." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861) TH Terry H. Design and Project Manager > "The layout is easy to navigate, the search bar works really well for my needs." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703) AS Alistair S. Account Director > "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223) CB Connor B. Design Engineer > "ease of use, ability to attach docs quick, search engine." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249) AG Adam G. Business Development Director > "Not easy to find old missed activities, reporting and analytics may as well not exist." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4791345) MB Mark B. Business Development Manager > "It is a relatively fast process to find what you are looking for and well laid out." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) PK Phil K. Head of Technical Admin > "Not easy to search" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) Phillip A. Managing Director > "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405) JH James H. Client Focus Manager > "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924) RE Ruth E. Estimator Scheduler > "The customer service team are always accommodating and help with any issues that arise" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904) JH Joanne H. Assistant Office Manager > "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655) SM Shubham M. Electrical Design Engineer > "We can access all the quotations easily." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883) BC Ben C. Marketing Manager > "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) GS Gemma S. Senior Account Manager > "It's very visual & straight forward, easy to work & a great tool for working through your own database." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446) JF Jamie F. Head of Operations > "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430) OL Oliver L. Sales Manager > "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882) AK Andy K. Head of National Accounts > "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610) SR Samantha R. Operations Director > "Easy and straight forward to use!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) JH Julie H. Accounts > "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595) PR Paul R. Publishing Manager > "Highly customisable and responsive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) VO Vickie O. Sales > "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226) KS Karen S. Administrative Assistant > "The reporting function is good" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6313262) MB Marc B. Client Manager > "The Customer service technical understanding seems to of dropped over the last couple of years. When first using..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277) SE Steven E. Marketing Manager > "Ease of use is second to none, and the help from their technical team is always quick and 10/10" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) SA Sadiqa A. IT Manager > "If i don't have the correct link for my organisation it is hard to get to the login page" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408) SH Suzanne H. Marketing Manager > "Support is always available when yo need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333065) CM Craig M. Technical Account Director > "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386) NL Naomi L. booking and scheduling coordinator > "one of the better CRM systems i've used -- everything is really straightforward to use and works well." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329867) JH Josh H. 1st Line engineer > "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240) [View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/) ## User interface 4.21 (1,291) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/) 4.57 (294) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Odoo 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/135618/Odoo/#features) OpenCRM 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/129881/OpenCRM/#features) ### Recognition No recognitions have been awarded to Odoo No recognitions have been awarded to OpenCRM ### Deployment & support Odoo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OpenCRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Odoo - By Odoo - Located in United States - Founded in 2005 OpenCRM - By OpenCRM - Located in United Kingdom - Founded in 2005 ## Popular Comparisons [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $31.1/month Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135618-190778/Odoo-vs-QuickBooks-Online) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) £39/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $31.1/month Price $2210/year 4.2 Features 4.4 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135618-174984/Odoo-vs-QuickBooks-Enterprise) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) £39/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) $31.1/month Price Contact vendor for pricing 4.2 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) £39/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) $31.1/month Price $25/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-135618/Xero-vs-Odoo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) £39/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,547)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) $31.1/month Price $1922/year 4.2 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135618-212058/Odoo-vs-QuickBooks-Desktop-Pro) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) £39/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) $31.1/month Price Contact vendor for pricing 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/96371-135618/Acumatica-Cloud-ERP-vs-Odoo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) £39/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129881-157279/OpenCRM-vs-Dynamics-365)