# Compare OpenCRM vs HubSpot Sales Hub 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OpenCRM and HubSpot Sales Hub based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129881-214215/OpenCRM-vs-HubSpot-SalesHub --- # OpenCRM vs HubSpot Sales Hub Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OpenCRMHubSpot Sales Hub2/4 selected [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) [## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) Starting Price £39.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 275 Neutral 18 Negative 1 [## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [501 reviews](#user-reviews) Positive 464 Neutral 35 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,574 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Feature ratings Data Security 5.0 Contact Management 4.5 Lead Management 4.2 Sales Pipeline Management 4.2 Activity Dashboard 4.6 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.6 Lead Management 4.6 Sales Pipeline Management 4.6 Activity Dashboard 4.6 User satisfaction User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[501](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 Price starts from Price starts from £39Per User, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more. Best for HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups. ## User reviews Pros & cons MB Melene B. Operations Administrations > "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583) JM John M. account manager > "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938) SL Sarah L. Regional Sales Manager > "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and utilised..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) DD Delin D. Social Worker > "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) VR Verified Reviewer Customer Success Executive > "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) VR Verified Reviewer Regional Sales Manager > "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654) AI Alan I. General Manager > "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592) SR Samantha R. Operations Director > "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) SJ Shanae J. Customer success Represntative > "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) PR Paul R. Publishing Manager > "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) CH Connor H. IT Technician > "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) SP Shanay P. finance > "sometimes when there is a glitch it takes a few days to fix which is inconvenient." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434) OB Oliver B. Manager > "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) KF Kelly F. Head of Operations > "Not having alerts for out of date helpdesk tickets and having to manually check" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890) BB Brigitte B. Director > "They are always supportive to find a solution that fits your business processes. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) MG Michelle G. AST Practitioner > "Can be a bit clunky to use cant work from one page have to come out and click back into different areas" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980) TJ Thomas J. Head of Assistive Technology Training > "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than our..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001) SJ Shanae J. Customer success Represntative > "The mass email feature, its too limiting and requires too much manual support" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) MG Michael G. Design Engineer > "Intuitive and simple, the software provides all the necessary functionality and ties together information on..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) MB Mark B. Business Development Manager > "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) VR Verified Reviewer Customer Success Executive > "Helps me stay on top of pipeline and day to day activities." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) JB James B. Interim Project Manager > "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167) SL Sarah L. Regional Sales Manager > "This is a very adaptable system, perfect for tracking opportunities and planning work tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) SC Sarah C. Business Development Manager > "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407) JL Josh L. Manager > "Very helpful for managing client interactions and staying on top of quoting and project stages." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038) TG Tom G. Project Design Manager > "Not being able to attach multiple files." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252) TH Tracy H. Business Development Manager > "I use it daily, I am an ambassador within the company for it and do the training for any new users" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919) DD Delin D. Social Worker > "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) PK Phil K. Head of Technical Admin > "Easy to create contacts, being able to create a purchase order from a sales order." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) VR Verified Reviewer Head of Operations > "Sometimes it seems to need too many clicks to get back to where I was." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210) CH Connor H. IT Technician > "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) VR Verified Reviewer Mechanical Contracts Manager > "Not enough features to show the full capacity of system" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558) TG Tim G. Managing Director > "The system does everything I desired (and more) and will allow us to collate and therefore, use our business..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121) DH David H. PM > "WYSIWIG email editor can cause formatting problems." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) AF Alex F. BDM > "It is very customizable and that helps set it up based on user needs" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893) MG Michael G. Design Engineer > "The user interface feels slightly dated." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) YG Yvonne G. Business Development Manager > "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834) DH David H. PM > "UI can sometimes be clunky and not intuitive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) BB Brigitte B. Director > "The support is fantastic. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) LP Laura P. purchase > "Most of the time crashes and is slow." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) CD Christopher D. Principal Investigator > "Being able to integrate with Microsoft 365 is huge" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843) AD Alisha D. Business Outcomes Co-ordinator > "Not overly applicable although some of the online help could be better." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895) LB Leon B. Service Support Technician > "Linking assets to Companies is especially useful" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) LB Leon B. Service Support Technician > "It's hard to find Customer responses in Helpdesk" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) LP Laura P. purchase > "The details are nice and you can add as much description as you want" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) MA Mary A. Head of Commercial Operations, CT > "It is very difficult to read the information on OpenCRM." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725) VR Verified Reviewer Accounts and Admin Assistant > "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234) SE Steven E. Marketing Manager > "Can be a bit confusing to set up reporting." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) EM Emma M. Service Director > "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022) OB Oliver B. Manager > "Also the same problem with payments." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) TH Terry H. Design and Project Manager > "The layout is easy to navigate, the search bar works really well for my needs." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703) RA Roxanne A. Sales Executive > "Took me a few weeks to get used to the layout." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861) CB Connor B. Design Engineer > "ease of use, ability to attach docs quick, search engine." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249) AS Alistair S. Account Director > "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing functionality..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223) MB Mark B. Business Development Manager > "It is a relatively fast process to find what you are looking for and well laid out." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) PK Phil K. Head of Technical Admin > "Not easy to search" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) Phillip A. Managing Director > "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405) JH James H. Client Focus Manager > "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924) RE Ruth E. Estimator Scheduler > "The customer service team are always accommodating and help with any issues that arise" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904) JH Joanne H. Assistant Office Manager > "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655) SM Shubham M. Electrical Design Engineer > "We can access all the quotations easily." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883) BC Ben C. Marketing Manager > "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) GS Gemma S. Senior Account Manager > "It's very visual & straight forward, easy to work & a great tool for working through your own database." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446) JF Jamie F. Head of Operations > "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430) OL Oliver L. Sales Manager > "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882) AK Andy K. Head of National Accounts > "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610) SR Samantha R. Operations Director > "Easy and straight forward to use!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) JH Julie H. Accounts > "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through, as..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595) PR Paul R. Publishing Manager > "Highly customisable and responsive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) VO Vickie O. Sales > "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226) SE Steven E. Marketing Manager > "Ease of use is second to none, and the help from their technical team is always quick and 10/10" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) MB Marc B. Client Manager > "The Customer service technical understanding seems to of dropped over the last couple of years. When first using..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277) SH Suzanne H. Marketing Manager > "Support is always available when yo need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333065) SA Sadiqa A. IT Manager > "If i don't have the correct link for my organisation it is hard to get to the login page" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408) NL Naomi L. booking and scheduling coordinator > "one of the better CRM systems i've used -- everything is really straightforward to use and works well." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329867) CM Craig M. Technical Account Director > "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks functionality..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386) BC Ben C. Marketing Manager > "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) JH Josh H. 1st Line engineer > "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240) CC Chris C. Technical Consultant > "Always had great support and help from them when required." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330453) GS Glen S. Contracts Manager > "when interigating statistics it lacks levels of filters." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609260) [View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/) Jerguz A. Project Manager > "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) VR Verified Reviewer Consultant > "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293) VR Verified Reviewer Business Development > "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) VR Verified Reviewer Business Development > "Advanced forecasting and territory management may not meet needs of large, complex sales teams." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) Branko J. Sales Operations Associate > "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510) Laurie M. BDR > "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761) Eric T. Managing Member > "We ended up moving the client to a third party provider that had a more feature rich application" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705) AG Ana G. Business development > "There are also times when i search a specific person and the search bar results do not match." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) LM Lindsey M. Director of Marketing Operations > "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688) Himaanshu L. Team Lead- Customer Success > "The cost is on higher side, and it takes time to understand functions." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832) NW Nolan W. Head of Sales > "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due,..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814) FrR Fka runo R. Manager > "The only problem is the price – it can get expensive as the team grows." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) SJ Stefanny J. Project Manager > "The mobile app is clean and lets me move deals while standing in airport security." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) MW Maxi W. Controller > "Basically every automation feature comes with high additional costs." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091) JM Jeff M. Account Manager > "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394) JW James W. Revenue Ops Manager > "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616) Sara Gabriela C. Outdoor Living Consultant > "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137) Brandon E. Sales Specialist > "In certain cases, Hubspot will mark the email as invalid, causing a bounce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) TR Tomi R. Marketing and Sales Advisor > "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583) RC Rafael C. ENGINEER > "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593) SJ Stefanny J. Project Manager > "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) VR Verified Reviewer CTO > "The list building and mailing functions are a little bit tricky." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256) TL Thomas L. Marketing Director > "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289) Miodrag C. Enterprise Account Executive > "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629) Jerguz A. Project Manager > "Easier to flip from one contact card to another would be a good start" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) VR Verified Reviewer VP of Sales and Marketing > "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768) MP Mateja P. Talent Acquisition Manager > "The biggest advantage is the sequences and collaboration across the entire customer team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277) AS Anushka S. Content writer > "There are occasional bugs and glitches in the platform.2." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467) KK Kayla K. Sales Enablement > "The integration with our CRM and automation features makes tracking and managing leads super easy." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083) VR Verified Reviewer Owner > "Hubspot gets more expensive with the more features that you need." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607) Babatunde O. SEO Marketer > "Hubspot sales hub's prospecting and lead generation features helps our business grow." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) MB Michael B. Director > "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843) FrR Fka runo R. Manager > "It helps us keep track of customers, follow up, and organize our work better." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) JB Joel B. Administrative Secretary > "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) BN Bolortuya N. Business Operations Manager > "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935) HG Haley G. Sales Admin > "My only complaint so far has been the transfer of our CRM data over from our previous software to this one." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208) VR Verified Reviewer Head of International Division > "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752) ML Mark L. VP, Sales > "Too many sales and marketing emails until I turned that off in my preference center." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288) Babatunde O. SEO Marketer > "Apart from that we are able to add teamates which also makes smart collaboration possible." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) Nicole J. Co-Founder > "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435) TH Trevor H. Logistics Sales Respresentative > "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555) JM Jordano M. Técnico telecom > "I didn't like the phone call, we have to click many times to make just one call" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234) DH Daniel H. Community Marketing Specialist > "Sales Hub integrates effortlessly with our outbound enablement tech." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615) JB Joel B. Administrative Secretary > "A couple of things make it difficult for me to use HubSpot Sales Hub." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) TS Theresa S. Senior Account Executive > "Best are the functions Sequences, Snippets and Task Management" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660) VR Verified Reviewer Director of Sales and Marketing > "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472) AG Ana G. Business development > "Overall it helped me track my deals and emails well." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) SS Steven S. Managing Member > "Barrage of recommendations to upsell can be distracting from actual use of the product." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352) LB Lindsey B. Relationship Director > "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682) Juan M. Growth Marketer > "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578) AG Annie G. Marketing Manager > "It has a lot of features and opportunities for both sales and marketing teams" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489) VR Verified Reviewer Consultant > "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907) NC Natalie C. Business Development Advisor > "My clients were able to follow along and assess the progress on their end with zero difficulty." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342) OS Oliver S. Commercial Director > "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030) WO William O. BDR > "It's simple and powerful. If you want to use it in a basic CRM way, it can do that." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296) SG Sofia G. Recruitment consultant > "for someone who may not be good with systems it could have been quite difficult for someone to use." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857) Brandon E. Sales Specialist > "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) AD Alioune D. CEO > "It's a bit expensive for my taste, he thought about reviewing the price" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769) CI Christine I. Business Intelligence Analyst > "It has extensive lead scoring capabilities that help us to identify and focus on promising leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) MP Marc P. Manager of Operations > "It integrates in multiple forms with our current tools, like our ecommere websites." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425) NM Nessim M. Head of Marketing > "Design outdated" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781) CI Christine I. Business Intelligence Analyst > "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) FrR Fka runo R. Manager > "The reporting is useful too, though there’s a bit of a learning curve." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) KM Kristen M. Hubspot Admin > "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) CI Christine I. Business Intelligence Analyst > "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "For me the customer service and big cost for paid options is a HUGE drawback." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) DG Daniela G. Founder > "Very good product that offers interesting features in the free version." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384) PM Patrick M. Senior Enterprise Account Executive > "They know this, and it's their way of forcing you to purchase a more expensive version of their software." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) DMC Dawn-Marie C. Tradeshow Sales Management > "Following the lead progression is simplified and intuitive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706) AB Audrey B. Marketing strategy manager > "it is quite expensive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022) MH Matthew H. Owner > "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940) KM Kristen M. Hubspot Admin > "There are some key things that are missing that Hubspot seems completely uninterested in fixing." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) Brittney B. Account Manager > "They had some great reporting features too." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) PM Patrick M. Senior Enterprise Account Executive > "Otherwise, it gets lost in the activity feed for that client." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) Brittney B. Account Manager > "There are support tools out there and there is so much you can do." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) Kristi A. PR & Marketing Manager > "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226) FrR Fka runo R. Manager > "Overall, it’s added real value to our workflow."" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) PM Patrick M. Senior Enterprise Account Executive > "There's no way to track that message." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) [View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) ## User interface [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/) 4.57 (294) 4.54 (501) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important OpenCRM Top features 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/129881/OpenCRM/#features) HubSpot Sales Hub 30/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features) ### Recognition OpenCRM Best Value CRMSoftware (2022)  HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support OpenCRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot Sales Hub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OpenCRM - By OpenCRM - Located in United Kingdom - Founded in 2005 HubSpot Sales Hub - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,459)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) £39/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/) £39/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,459)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $15/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,974)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) £39/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,974)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) £39/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (577)](https://www.capterra.com/p/210630/Kylas/reviews/) £39/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,823)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,823)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) £39/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129881-157279/OpenCRM-vs-Dynamics-365) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (501)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $15/month Price $14.99/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178819-214215/EngageBay-Marketing-vs-HubSpot-SalesHub)