# Compare OpenCRM vs Apptivo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Apptivo and OpenCRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129881-228915/OpenCRM-vs-Apptivo --- # Apptivo vs OpenCRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ApptivoOpenCRM2/4 selected [Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.4 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) [## Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.4 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) Starting Price $15.00/month Value-for-Money 4.7 Functionality 4.3 Ease of Use 4.2 Customer Service 4.7 Reviews Sentiment Based on [708 reviews](#user-reviews) Positive 643 Neutral 51 Negative 14 [## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) Starting Price £39.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 275 Neutral 18 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,542 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.6 Lead Management 4.6 Sales Pipeline Management 4.5 Activity Dashboard 3.3 81%Fit High performer Feature ratings Data Security 5.0 Contact Management 4.5 Lead Management 4.2 Sales Pipeline Management 4.2 Activity Dashboard 4.6 User satisfaction User satisfaction 4.4 User reviews[708](https://www.capterra.com/p/228915/Apptivo/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.7 Customer support 4.7 User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from £39Per User, Per Month - Free version - Free trial Best for Best for Designed for businesses of all sizes from independent consultants to billion-dollar enterprises. Apptivo offers business different apps that are highly configurable for most types of companies. Best for Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more. ## User reviews Pros & cons Linda S. Owner > "Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5074053) HO Herman O. Business Analyst > "The receiving email functionality is not great and we will continue using Outlook." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5030807) TLC Theresa L C. Executive Director > "Customer Service is great. If you have an IT department that can do your troubleshooting you will find a willing and..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4949005) SKV Sumit Kumar V. Tech Lead > "Little bit costly and performance is average." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5022187) MZ Maira Z. Director of Sales > "We required significant system customizations and most were successfully implemented. While we have trouble resolving..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4225813) VR Verified Reviewer sole trader > "Having paid for a years sub, I tried using Apptivo and just couldn't get on with it. " [See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375) Linda S. Owner > "It's like a seamless extension of my experience at Google, making my CRM journey that much smoother." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5074053) VR Verified Reviewer sole trader > "I am self employed and was going through a lot of personal strain and worry at the time. " [See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375) SK Sal K. CEO > "This program with all its functionalities helps to manage my company." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4950429) SW Scott W. Principal > "The android app is not ideal." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5050513) SS Sagnik S. ceo > "very easy to used" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___6385593) MM Michael M. CTO > "System updates on the hosted version are not communicated so we don't know when updates happen." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3826321) TM Tracie M. Certified Wedding Planner > "We have been searching for a software to take over bridal lead follow-up and my assistant found this and although it has..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3676993) ML Michele L. Project Manager > "The inability to report on fields that live in different apps." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4646815) AM Anda M. marketing manager > "marketing tools, customer help the way the people helped me" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4885592) KE Kristin E. marketing consultant > "The \[SENSITIVE CONTENT\] of the rescue is not tech savvy and is constantly on the road picking up feral cats, taking cats..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3329032) Andrei P. Data Scientist > "The great thing about Apptivo is that it can scale and reach other areas/departments as your company growths. " [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3827293) VR Verified Reviewer sole trader > "I didn't like it at all and wanted a refund. " [See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375) VS Veronica S. Consultant > "The settings interface within each app makes it very easy to learn how to customize basic field, views, and list options..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3316192) AB Amy B. Marketing Manager > "A little clunky at times, desktop app doesn't have full functionality." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4380911) VS Veronica S. Consultant > "Apptivo allows for a broad range of customization possibilities, making it an excellent out-of-the box option for..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3316192) RI Robert I. Energy Reporting Team Lead / Software Support > "Custom reporting capabilities are limited." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4779434) DR Daniel R. Head of Regional Development > "It is an easy to use product and has the flexibility to customise" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4898292) AO Amanda O. CEO > "sometimes it gives some errors and hangs and it is not possible to support it at the time" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4428247) AT Alan T. Director > "Any CRM has its glitches, The customer service from Apptivo is always a click away, professional courteous and efficient..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3605869) SG Suzie G. Associate > "I would find it hard to rely on it if it were solely for accounts purposes and not targets." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3619466) MR Masud R. Human Resource Manager > "It is a great help desk solution and makes customer success easy" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___6129273) VR Verified Reviewer sole trader > "Not pleasant to interact with. " [See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375) DB Dawn B. Marketing Manager > "It has moved on from being a simple contact and email marketing system to a business tool that helps our internal..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3237277) SP Saijal P. CEO > "I was charged and then harassed for more money and when I didn't pay they locked me out of my account." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4459262) MS Marc S. Director > "My configuration support rep ("\[sensitive content hidden\]") has been a tremendous help in custom configuration..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4573743) VR Verified Reviewer sole trader > "Buying it was a mistake." [See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375) Linda S. Owner > "One of the key selling points is its ease of use." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5074053) Minsu K. CEO > "Importing new addresses is difficult." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4416129) MG Mitch G. Director > "Apptivo is a fantastic system which incorporates many areas of our business in to one system." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4626592) JF Jack F. President > "Sometimes support doesn't know how to fix things and they have to get others involved." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3569448) MO Mallard O. COO > "Selected this software based on flexibility to use modules and customize to enable the creation of an entire workflow..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3266781) SP Saijal P. CEO > "I've asked repeatedly to be refunded for the several months I couldn't use the program but I've received no response." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4459262) SW Scott W. Principal > "Very customizable." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5050513) MZ Maira Z. Director of Sales > "Outlook integration is less user-friendly / flexible than ideal." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4225813) JN James N. Owner > "The simplicity and robust features let alone value make it impossible to consider switching to another CRM platform." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3764060) SW Steve W. Managing Director > "Has also been difficult training some of staff on the system." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3836563) DS Daniel S. Developer > "Integration with existing business functions was seamless with the help of customer support." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4787145) LS Liam S. Vehicle adaptation engineer > "The work orders and how everything is long winded and just backwards." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3704767) PY Puja Y. Sales Coordinator > "Apptivo makes the tedious task easier, that saves lot of time and paper work." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4611269) RB Richard B. Director > "Some documentation is out of date, eg." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351492) AT Andy T. Owner. Impact Speaker > "Improved the professionalism of my email campaigns while saving me time." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351944) MH Michele H. Accountant > "Customer help kept repeating the same thing which didn't help." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4201950) PT Paula T. Director Client Services > "Really helpful and fast responsive chat and support." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4849554) Don L. Chief Revenue Officer > "The other "top CRM Solutions" have forgotten what salespeople are REALLy looking for in their CRM tool and as a result,..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2913691) AT Andy T. Owner. Impact Speaker > "Video library is impressive for teaching the software." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351944) FG Fabricio G. Delegate Sales Manager > "Please, any time you finalize a task, log a call, send an email you need to wait several seconds, a lot until the..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2239124) PT Paula T. Director Client Services > "So glad to have the feature" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4849554) TP Tiphanie P. Marketing Manager > "For now, I would say the layering is a little strange." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3786889) ML Matthew L. Business Development Manager Fire Training Solutions > "I can customize any app the way I want to." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4312551) AJ Al J. VP > "Just a lot to learn in the beginning as with any CRM. While it may be intuitive for some for those who are not CRM..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3476424) Minsu K. CEO > "It is useful for keeping connections up to date and relevant." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4416129) BG Becki G. Sales assistant > "Slow to load screens" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3687254) CF Clare F. Director/Consultant > "Apptivo's team we feel that we now have a simple and detailed way to manage our clients projects and keep up to date with..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3117244) MH Michele H. Accountant > "Gave up on the connection." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4201950) GK GILLIAN K. FINANVCE & OFFICE MANAGER > "I also love the sales ledger side, with the email templates for sending out invoices to customers." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2966927) JD Jason D. Software Architect > "Import functionality for Orders is not available yet." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3136585) AJ Al J. VP > "I like that once you become familiar with the various CRM features it is very customizable to the way you business..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3476424) TM Ted M. Owner > "All the required fields in that app make the functionality not work for my business, so I create invoices on another..." [See full review](https://www.capterra.com/p/228915/Apptivo/#SoftwareAdvice___2262359) AT Andy T. Owner. Impact Speaker > "Questions are quickly answered by 24/7 customer service." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351944) PL Paula L. Owner > "You can only integrate one mail platform so I cannot pull my mail from my various accounts into the Apptivo Suite. " [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2857156) HB Heath B. IT Manager > "Apptivio was already a full-featured product when we identified it as a suitable replacement for our existing CRM system,..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2974615) GK GILLIAN K. FINANVCE & OFFICE MANAGER > "Sometimes we have problems with Xero integrations." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2966927) SG Sai G. Manager > "repeating UI patterns is making usability very easy." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3642600) TP Tanya P. IT Director > "Integration with Calendar has been problematic." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3043561) LS Lori S. Senior Project Manager > "It is also very flexible so it can suit your business the way you do business" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3750103) TH Timothy H. Member > "hard to set-up." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3978698) JS Jacquleyn S. Marketing Director > "SENSITIVE CONTENT\] was wonderful and completed what needed to be done and worked with his programers to resolve it." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3744346) TM Ted M. Owner > "The import process was time-consuming based on the amount of data I had to bring over and the fact that my old CRM didn't..." [See full review](https://www.capterra.com/p/228915/Apptivo/#SoftwareAdvice___2262359) JF Jack F. President > "I it easy to add contacts and it is easy to track activities." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3569448) CR Chris R. Director > "Not a fault of the software, but our biggest challenge is simply unlearning how the old software worked, along with the..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2834661) MO Mallard O. COO > "It took us 11 months (somewhat due to the constraints with the pandemic and some very busy months) to launch the product,..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3266781) CV Carlos V. Managing Partner > "Then the Newsletter app for campaigns also has a lot of problems." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3431246) ER Elizabeth R. President > "My experience with Apptivo is that it has allowed me and my team to become much more efficient in terms of quoting,..." [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2684769) CS Camila S. Administrative Assistant > "It is too manual, need more automized features" [See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3493188) [View Reviews](https://www.capterra.com/p/228915/Apptivo/reviews/) MB Melene B. Operations Administrations > "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583) JM John M. account manager > "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938) SL Sarah L. Regional Sales Manager > "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) DD Delin D. Social Worker > "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) VR Verified Reviewer Customer Success Executive > "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) VR Verified Reviewer Regional Sales Manager > "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654) AI Alan I. General Manager > "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592) SR Samantha R. Operations Director > "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) SJ Shanae J. Customer success Represntative > "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) PR Paul R. Publishing Manager > "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) CH Connor H. IT Technician > "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) SP Shanay P. finance > "sometimes when there is a glitch it takes a few days to fix which is inconvenient." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434) OB Oliver B. Manager > "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) KF Kelly F. Head of Operations > "Not having alerts for out of date helpdesk tickets and having to manually check" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890) BB Brigitte B. Director > "They are always supportive to find a solution that fits your business processes. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) MG Michelle G. AST Practitioner > "Can be a bit clunky to use cant work from one page have to come out and click back into different areas" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980) TJ Thomas J. Head of Assistive Technology Training > "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001) SJ Shanae J. Customer success Represntative > "The mass email feature, its too limiting and requires too much manual support" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) MG Michael G. Design Engineer > "Intuitive and simple, the software provides all the necessary functionality and ties together information on..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) MB Mark B. Business Development Manager > "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) VR Verified Reviewer Customer Success Executive > "Helps me stay on top of pipeline and day to day activities." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) JB James B. Interim Project Manager > "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167) SL Sarah L. Regional Sales Manager > "This is a very adaptable system, perfect for tracking opportunities and planning work tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) SC Sarah C. Business Development Manager > "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407) JL Josh L. Manager > "Very helpful for managing client interactions and staying on top of quoting and project stages." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038) TG Tom G. Project Design Manager > "Not being able to attach multiple files." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252) TH Tracy H. Business Development Manager > "I use it daily, I am an ambassador within the company for it and do the training for any new users" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919) DD Delin D. Social Worker > "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) PK Phil K. Head of Technical Admin > "Easy to create contacts, being able to create a purchase order from a sales order." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) VR Verified Reviewer Head of Operations > "Sometimes it seems to need too many clicks to get back to where I was." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210) CH Connor H. IT Technician > "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) VR Verified Reviewer Mechanical Contracts Manager > "Not enough features to show the full capacity of system" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558) TG Tim G. Managing Director > "The system does everything I desired (and more) and will allow us to collate and therefore, use our business..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121) DH David H. PM > "WYSIWIG email editor can cause formatting problems." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) AF Alex F. BDM > "It is very customizable and that helps set it up based on user needs" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893) MG Michael G. Design Engineer > "The user interface feels slightly dated." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) YG Yvonne G. Business Development Manager > "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834) DH David H. PM > "UI can sometimes be clunky and not intuitive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) BB Brigitte B. Director > "The support is fantastic. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) LP Laura P. purchase > "Most of the time crashes and is slow." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) CD Christopher D. Principal Investigator > "Being able to integrate with Microsoft 365 is huge" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843) AD Alisha D. Business Outcomes Co-ordinator > "Not overly applicable although some of the online help could be better." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895) LB Leon B. Service Support Technician > "Linking assets to Companies is especially useful" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) LB Leon B. Service Support Technician > "It's hard to find Customer responses in Helpdesk" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) LP Laura P. purchase > "The details are nice and you can add as much description as you want" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) MA Mary A. Head of Commercial Operations, CT > "It is very difficult to read the information on OpenCRM." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725) VR Verified Reviewer Accounts and Admin Assistant > "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234) SE Steven E. Marketing Manager > "Can be a bit confusing to set up reporting." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) EM Emma M. Service Director > "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022) OB Oliver B. Manager > "Also the same problem with payments." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) TH Terry H. Design and Project Manager > "The layout is easy to navigate, the search bar works really well for my needs." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703) RA Roxanne A. Sales Executive > "Took me a few weeks to get used to the layout." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861) CB Connor B. Design Engineer > "ease of use, ability to attach docs quick, search engine." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249) AS Alistair S. Account Director > "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223) MB Mark B. Business Development Manager > "It is a relatively fast process to find what you are looking for and well laid out." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) PK Phil K. Head of Technical Admin > "Not easy to search" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) Phillip A. Managing Director > "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405) JH James H. Client Focus Manager > "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924) RE Ruth E. Estimator Scheduler > "The customer service team are always accommodating and help with any issues that arise" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904) JH Joanne H. Assistant Office Manager > "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655) SM Shubham M. Electrical Design Engineer > "We can access all the quotations easily." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883) BC Ben C. Marketing Manager > "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) GS Gemma S. Senior Account Manager > "It's very visual & straight forward, easy to work & a great tool for working through your own database." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446) JF Jamie F. Head of Operations > "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430) OL Oliver L. Sales Manager > "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882) AK Andy K. Head of National Accounts > "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610) SR Samantha R. Operations Director > "Easy and straight forward to use!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) JH Julie H. Accounts > "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595) PR Paul R. Publishing Manager > "Highly customisable and responsive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) VO Vickie O. Sales > "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226) KS Karen S. Administrative Assistant > "The reporting function is good" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6313262) MB Marc B. Client Manager > "The Customer service technical understanding seems to of dropped over the last couple of years. When first using..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277) SE Steven E. Marketing Manager > "Ease of use is second to none, and the help from their technical team is always quick and 10/10" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) SA Sadiqa A. IT Manager > "If i don't have the correct link for my organisation it is hard to get to the login page" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408) SH Suzanne H. Marketing Manager > "Support is always available when yo need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333065) CM Craig M. Technical Account Director > "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386) NL Naomi L. booking and scheduling coordinator > "one of the better CRM systems i've used -- everything is really straightforward to use and works well." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329867) JH Josh H. 1st Line engineer > "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240) BC Ben C. Marketing Manager > "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) GS Glen S. Contracts Manager > "when interigating statistics it lacks levels of filters." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609260) [View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/) ## User interface 4.43 (708) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/) 4.57 (294) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Apptivo Top features 35/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/228915/Apptivo/#features) OpenCRM 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/129881/OpenCRM/#features) ### Recognition Apptivo is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value CRMSoftware (2022)  OpenCRM Best Value CRMSoftware (2022)  ### Deployment & support Apptivo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OpenCRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Apptivo - By Apptivo - Located in United States - Founded in 2018 OpenCRM - By OpenCRM - Located in United Kingdom - Founded in 2005 ## Popular Comparisons [Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.43 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.3 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-228915/Salesforce-vs-Apptivo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) £39/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM) [Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.43 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $15/month Price $20/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-228915/HubSpot-CRM-vs-Apptivo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) £39/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM) [Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.43 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.3 Features 4.3 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-228915/Zoho-CRM-vs-Apptivo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) £39/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM) [Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.43 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.3 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-228915/Bigin-by-Zoho-CRM-vs-Apptivo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) £39/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM) [Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.43 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.3 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-228915/Dynamics-365-vs-Apptivo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) £39/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas) [Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.43 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $15/month Price $250/month 4.3 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-228915/Kylas-vs-Apptivo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) £39/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129881-157279/OpenCRM-vs-Dynamics-365)