# Compare OpenCRM vs monday CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare monday CRM and OpenCRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129881-245800/OpenCRM-vs-Monday-CRM

---

# monday CRM vs OpenCRM Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

monday CRMOpenCRM2/4 selected

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

[## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [461 reviews](#user-reviews)

Positive

449

Neutral

7

Negative

5

[## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Starting Price

£39.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

275

Neutral

18

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Data Security

3.5

Contact Management

4.5

Lead Management

4.6

Sales Pipeline Management

4.5

Activity Dashboard

4.6

81%Fit

High performer

Feature ratings

Data Security

5.0

Contact Management

4.5

Lead Management

4.2

Sales Pipeline Management

4.2

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.7

User reviews[461](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

£39Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools.

Best for

Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more.

## User reviews

Pros & cons

SG

Simran G.

Senior Client Success Manager

> "From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314)

Ashley N.

Founder, Marketing and Operations Specialist

> "A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original data,..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7137353)

AR

Anais R.

COO

> "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202)

DM

Desiree M.

Founder

> "That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288)

SC

Starla C.

Project Manager

> "I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and settings."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356)

SC

Starla C.

Project Manager

> "Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356)

KT

Ken T.

Marketing

> "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580)

PB

Patrick B.

Business Development Specialist

> "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to write my email in a..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146)

KK

Kadance K.

Office Manager

> "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049)

SE

Sandy E.

Office Administrator

> "I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134737)

JR

Jade R.

Administrative Assitant

> "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and notes."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248)

SC

Starla C.

Project Manager

> "However, that level of customization, can feel overwhelming and like it comes with confusing guardrails."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356)

DM

Desiree M.

Founder

> "Email tracking gives you visibility into when recipients open and click, which is great. "

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288)

VR

Verified Reviewer

CRM Manager

> "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004)

MM

Marcelo M.

CEO

> "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111)

AC

Amelia C.

Director of Impact

> "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076)

VR

Verified Reviewer

Virtual assistant

> "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth the investment,..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146)

DL

Dan L.

Customer Care Specialist

> "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in secretary..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065)

TC

Tara C.

Owner

> "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127)

VK

Veronika K.

Administrator

> "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052)

SG

Simran G.

Senior Client Success Manager

> "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use, which..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314)

VR

Verified Reviewer

Director of Sales and Marketing

> "Some plug ins are difficult to integrate with Monday.com."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193)

KK

Kadance K.

Office Manager

> "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049)

VR

Verified Reviewer

Brand and Product marketing lead

> "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662)

VR

Verified Reviewer

Managing Director

> "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

MP

Marlon P.

Owner

> "The cost - I can't purchase 1 seat as I am a solo operator."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595)

VR

Valerie R.

Northwest Regional Manager

> "I like the idea that the person who comes into my role after me will be able to access the entire history of customer interactions and be caught up."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434)

HF

Haley F.

Strategic Assistant

> "I personally find the automations a little bit confusing."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112)

AR

Anais R.

COO

> "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202)

BE

Bakka E.

invetory officer

> "I wish they could refund me the subscription that i wasted while using this software."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902)

TG

Taylor G.

Manager, Finance and HR

> "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128)

Amanda G.

Human Resources Generalist

> "The inability to do content searches using MondayDoc is a notable omission from Monday.com."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209)

KT

Ken T.

Marketing

> "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580)

Amanda G.

Human Resources Generalist

> "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209)

VR

Verified Reviewer

Managing Director

> "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

David O.

Reviewer

> "It may not be the best fit for larger enterprises or organizations with more complex sales processes."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190)

JI

Jenn I.

Chief Experience Officer

> "In less than a week I was able to set up the system and implement a fully automated system for deal management."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599)

JM

Jenn M.

Executive Producer

> "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's pretty ugly so I'm..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186)

VR

Verified Reviewer

Managing Director

> "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

Minsu K.

CEO

> "All board members are unable to copy workspaces."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140)

MM

Marcelo M.

CEO

> "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111)

FA

Francisco A.

EA to the VP of Sales

> "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards to keep track of..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840)

KT

Ken T.

Marketing

> "Great UI/UX for tracking leads and stages"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580)

Keri K.

Systems Manager

> "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a lot..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712)

VR

Valerie R.

Northwest Regional Manager

> "It organizes my contacts so neatly and makes partner management less overwhelming."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434)

Greg W.

Operations Manager

> "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188)

DM

Desiree M.

Founder

> "Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great!"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288)

Mohammad Bilawal B.

Field and Digital Marketing Manager

> "I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3254828)

HF

Haley F.

Strategic Assistant

> "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something to help me..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112)

DT

Daichi T.

Business Development Manager

> "We often missed our client agreement due date because there is no platform to manage it with reminder or automation."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501)

JI

Jenn I.

Chief Experience Officer

> "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599)

TB

Todd B.

Director

> "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250)

Avery C.

Founder

> "The functionality of Monday for the low cost is an enormous benefit to our organization."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195)

Sam L.

Broker Associate

> "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330)

MB

Mark B.

CEO

> "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537)

JB

Jenny B.

Project Manager

> "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482)

Ava H.

Staff Software Engineer

> "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911)

MK

Macy K.

Marketing Manager

> "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171)

PB

Patrick B.

Business Development Specialist

> "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146)

Keri K.

Systems Manager

> "On large boards, we begin seeing glitches, like time tracking not immediately working properly."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712)

VR

Verified Reviewer

Managing Director

> "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

Robin L.

Founder, Consultant

> "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294)

PD

Pat D.

Sr. Director, Finance

> "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking super simple."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475)

MM

Megan M.

Business Development Managerr

> "Copying subitems from board to board is a bit tricky as they go out of order."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3312995)

BF

Beatriz F.

Mkt and sales manager

> "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462)

SL

Sangwoo L.

Vice President

> "Pro version is losing some features such as multi-level permissions"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450)

VR

Verified Reviewer

Managing Director

> "For sure the best part is how quickly we got it up and running, with no consultants or long setup."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

BT

Benjamin T.

Product Manager

> "Lacks a good way to track activities and is buggy with a lot of data"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545)

VR

Valerie R.

Northwest Regional Manager

> "I think once I get into a rhythm with things it will be incredibly helpful and will make me far more efficient."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434)

EN

Erin N.

Partnership Lead

> "I do get some error messages when trying to update tasks and change the view."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382)

AC

Amelia C.

Director of Impact

> "The user interface is sleek and attractive, and I find the platform easy to navigate."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076)

LM

Luke M.

Owner

> "Additionally, the expanded view of items is customizable but not the best."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851)

PD

Patricia D.

Office Manager

> "Very interactive, simple enough for all users and the visual is very appealing."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865169)

SW

Sean W.

CDO

> "The mobile app is buggy and often has connection issues. "

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795)

YS

Yitzy S.

Founder

> "The customer support is terrific and the user interface works really well."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865114)

TP

Thomas P.

Managing Partner

> "Items that fall to the bottom of the lead tracking list get easily forgotten."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118)

JI

Jenn I.

Chief Experience Officer

> "The ease to set up and the workflow management of the CRM is very user friendly."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599)

VV

Vyshna V.

technical project manager

> "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186)

MP

Marlon P.

Owner

> "So far it has been very positive as I am still learning the whole landscape and what the CRM is capable of"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595)

SL

Stephanie L.

Tour Manager

> "However, we had months of inconsistencies and threads not logging."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242)

[View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

MB

Melene B.

Operations Administrations

> "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory,..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583)

JM

John M.

account manager

> "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938)

SL

Sarah L.

Regional Sales Manager

> "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

DD

Delin D.

Social Worker

> "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

VR

Verified Reviewer

Customer Success Executive

> "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

VR

Verified Reviewer

Regional Sales Manager

> "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654)

AI

Alan I.

General Manager

> "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592)

SR

Samantha R.

Operations Director

> "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

SJ

Shanae J.

Customer success Represntative

> "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

PR

Paul R.

Publishing Manager

> "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868)

CH

Connor H.

IT Technician

> "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

SP

Shanay P.

finance

> "sometimes when there is a glitch it takes a few days to fix which is inconvenient."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434)

OB

Oliver B.

Manager

> "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

KF

Kelly F.

Head of Operations

> "Not having alerts for out of date helpdesk tickets and having to manually check"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890)

BB

Brigitte B.

Director

> "They are always supportive to find a solution that fits your business processes. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

MG

Michelle G.

AST Practitioner

> "Can be a bit clunky to use cant work from one page have to come out and click back into different areas"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980)

TJ

Thomas J.

Head of Assistive Technology Training

> "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001)

SJ

Shanae J.

Customer success Represntative

> "The mass email feature, its too limiting and requires too much manual support"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

MG

Michael G.

Design Engineer

> "Intuitive and simple, the software provides all the necessary functionality and ties together information on..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

MB

Mark B.

Business Development Manager

> "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

VR

Verified Reviewer

Customer Success Executive

> "Helps me stay on top of pipeline and day to day activities."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

JB

James B.

Interim Project Manager

> "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167)

SL

Sarah L.

Regional Sales Manager

> "This is a very adaptable system, perfect for tracking opportunities and planning work tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

SC

Sarah C.

Business Development Manager

> "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407)

JL

Josh L.

Manager

> "Very helpful for managing client interactions and staying on top of quoting and project stages."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038)

TG

Tom G.

Project Design Manager

> "Not being able to attach multiple files."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252)

TH

Tracy H.

Business Development Manager

> "I use it daily, I am an ambassador within the company for it and do the training for any new users"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919)

DD

Delin D.

Social Worker

> "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

PK

Phil K.

Head of Technical Admin

> "Easy to create contacts, being able to create a purchase order from a sales order."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902)

VR

Verified Reviewer

Head of Operations

> "Sometimes it seems to need too many clicks to get back to where I was."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210)

CH

Connor H.

IT Technician

> "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

VR

Verified Reviewer

Mechanical Contracts Manager

> "Not enough features to show the full capacity of system"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558)

TG

Tim G.

Managing Director

> "The system does everything I desired (and more) and will allow us to collate and therefore, use our business..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121)

DH

David H.

PM

> "WYSIWIG email editor can cause formatting problems."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

AF

Alex F.

BDM

> "It is very customizable and that helps set it up based on user needs"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893)

MG

Michael G.

Design Engineer

> "The user interface feels slightly dated."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

YG

Yvonne G.

Business Development Manager

> "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834)

DH

David H.

PM

> "UI can sometimes be clunky and not intuitive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

BB

Brigitte B.

Director

> "The support is fantastic. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

LP

Laura P.

purchase

> "Most of the time crashes and is slow."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

CD

Christopher D.

Principal Investigator

> "Being able to integrate with Microsoft 365 is huge"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843)

AD

Alisha D.

Business Outcomes Co-ordinator

> "Not overly applicable although some of the online help could be better."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895)

LB

Leon B.

Service Support Technician

> "Linking assets to Companies is especially useful"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

LB

Leon B.

Service Support Technician

> "It's hard to find Customer responses in Helpdesk"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

LP

Laura P.

purchase

> "The details are nice and you can add as much description as you want"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

MA

Mary A.

Head of Commercial Operations, CT

> "It is very difficult to read the information on OpenCRM."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725)

VR

Verified Reviewer

Accounts and Admin Assistant

> "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234)

SE

Steven E.

Marketing Manager

> "Can be a bit confusing to set up reporting."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792)

EM

Emma M.

Service Director

> "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022)

OB

Oliver B.

Manager

> "Also the same problem with payments."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

TH

Terry H.

Design and Project Manager

> "The layout is easy to navigate, the search bar works really well for my needs."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703)

RA

Roxanne A.

Sales Executive

> "Took me a few weeks to get used to the layout."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861)

CB

Connor B.

Design Engineer

> "ease of use, ability to attach docs quick, search engine."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249)

AS

Alistair S.

Account Director

> "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223)

MB

Mark B.

Business Development Manager

> "It is a relatively fast process to find what you are looking for and well laid out."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

PK

Phil K.

Head of Technical Admin

> "Not easy to search"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902)

Phillip A.

Managing Director

> "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405)

JH

James H.

Client Focus Manager

> "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924)

RE

Ruth E.

Estimator Scheduler

> "The customer service team are always accommodating and help with any issues that arise"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904)

JH

Joanne H.

Assistant Office Manager

> "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655)

SM

Shubham M.

Electrical Design Engineer

> "We can access all the quotations easily."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883)

BC

Ben C.

Marketing Manager

> "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

GS

Gemma S.

Senior Account Manager

> "It's very visual & straight forward, easy to work & a great tool for working through your own database."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446)

JF

Jamie F.

Head of Operations

> "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430)

OL

Oliver L.

Sales Manager

> "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882)

AK

Andy K.

Head of National Accounts

> "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610)

SR

Samantha R.

Operations Director

> "Easy and straight forward to use!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

JH

Julie H.

Accounts

> "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through,..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595)

PR

Paul R.

Publishing Manager

> "Highly customisable and responsive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868)

VO

Vickie O.

Sales

> "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226)

KS

Karen S.

Administrative Assistant

> "The reporting function is good"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6313262)

MB

Marc B.

Client Manager

> "The Customer service technical understanding seems to of dropped over the last couple of years. When first using..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277)

SE

Steven E.

Marketing Manager

> "Ease of use is second to none, and the help from their technical team is always quick and 10/10"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792)

SA

Sadiqa A.

IT Manager

> "If i don't have the correct link for my organisation it is hard to get to the login page"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408)

SH

Suzanne H.

Marketing Manager

> "Support is always available when yo need it."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333065)

CM

Craig M.

Technical Account Director

> "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386)

NL

Naomi L.

booking and scheduling coordinator

> "one of the better CRM systems i've used -- everything is really straightforward to use and works well."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329867)

JH

Josh H.

1st Line engineer

> "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240)

BC

Ben C.

Marketing Manager

> "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

GS

Glen S.

Contracts Manager

> "when interigating statistics it lacks levels of filters."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609260)

[View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/)

## User interface

4.69 (461)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)

4.57 (294)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

monday CRM

Top features

37/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/245800/Monday-CRM/#features)

OpenCRM

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129881/OpenCRM/#features)

### Recognition

monday CRM is recognized as a top-rated tool in 4 Capterra Shortlist reports

OpenCRM

Best Value CRMSoftware (2022) 

### Deployment & support

monday CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpenCRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

monday CRM

-   By monday.com
-   Located in Israel
-   Founded in 2014

OpenCRM

-   By OpenCRM
-   Located in United Kingdom
-   Founded in 2005

## Popular Comparisons

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$12/month

Price

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4.5

Features

4.4

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

£39/month

Price

$20/month

4.4

Features

4.4

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$12/month

Price

$20/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-245800/HubSpot-CRM-vs-Monday-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

£39/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$12/month

Price

$14/month

4.5

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

£39/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$12/month

Price

$7/year

4.5

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-245800/Bigin-by-Zoho-CRM-vs-Monday-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

£39/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

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$12/month

Price

$19/month

4.5

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-245800/Pipedrive-vs-Monday-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

£39/month

Price

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4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

$12/month

Price

$250/month

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

£39/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129881-157279/OpenCRM-vs-Dynamics-365)