--- title: "Compare Lime CRM vs Nutshell 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Lime CRM and Nutshell based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/129925-144340/Lime-vs-Nutshell" page_type: "comparison" language: "en" --- # Lime CRM vs Nutshell Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lime CRMNutshell2/4 selected [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) [## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) Starting Price €65.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 137 Neutral 7 Negative 1 [## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [625 reviews](#user-reviews) Positive 551 Neutral 59 Negative 15 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### monday CRM 4.7 (466) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Act! 3.9 (933) * * * Starting Price $30.00 Per User,Per Month Free Trial Free Version * * * User rating 72% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.2 Activity Dashboard 5.0 Contact Database 4.3 Data Import/Export 4.2 72%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 5.0 Contact Database 4.4 Data Import/Export 4.3 User satisfaction User satisfaction 4.3 User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.0 Customer support 4.5 User satisfaction 4.4 User reviews[625](https://www.capterra.com/p/144340/Nutshell/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.4 Customer support 4.4 Price starts from Price starts from €65Per User, Per Month - Free version - Free trial Price starts from $13Per User, Per Month - Free version - Free trial Best for Best for Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery. Best for Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software. ## User reviews Pros & cons RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM provides a solid foundation for customer‑centric work and process ownership. When..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM works well for tracking communication, cases, and customer history in one place." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) DA Daniel A. Supply Chain Manager > "Old features and packages are not updated often enough." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) DA Daniel A. Supply Chain Manager > "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) AL Anna L. Marketing Manager > "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) Marcus E. Product Owner > "Great for sales teams that wants control and easy overview of their tasks." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) EP Edward P. CRM Manager > "We are currently ”stuck” in the desktop client because the web client did not have the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Raluca M. Key Account Manager > "The support function (by e-mail) is also very efficient and we get help when needed." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) HG Helena G. Administrator > "Very easy to work in the system and the process of creating and updating contacts works really..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) AF Alexander F. Sales Manager > "I dislike that the price regulation is based on a index that measures B2C activities." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825) Marcus E. Product Owner > "Their support is top of the line with rapid response on every topic." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) J Jens Ö. Partner and Sales Director > "Can only show 10 000 files in the index." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030) Jessica F. Travel Designer > "I previously worked in Lime Easy and found it easier to get an overview there compared to Lime..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7121382) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) HG Helena G. Administrator > "The platform is easy to use and it is quick and easy to add new contacts to existing companies." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) CS Carl S. Leader Meet Ullevaal > "Transision to Online version is complex and slow" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618) Raluca M. Key Account Manager > "I have been using Lime for many years now and I am familiar and content with it - both the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) CB Carl B. Consultant manager > "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140) Marcus E. Product Owner > "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) JH Joni H. Sales manager > "Online version is not good enough or expensive development costs." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) AL Anna L. Marketing Manager > "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) JH Joni H. Sales manager > "Online version is problematic as people have MAC's." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) JH Jan H. Integrations Architect > "It's scalability, modifiability, API and and the intuitive GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128) EL Eric L. Production and development manager > "Not the best product for Mac users, have to use the web-version and that does not align with..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226) Marcus E. Product Owner > "Easy to use and easy to modify." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) Raluca M. Key Account Manager > "It's easy to use and understand." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) AT Abtin T. Service Manager > "Today there is no link to our everyday systems which makes it problematic since we must fill..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996) EP Edward P. CRM Manager > "As an admin I love the fact that I can do specific changes without having to turn to..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Eduard M. Support Engineer > "The desktop version looks a bit oldfashion, fonts and graphics." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930) KL Karin L. Franchise > "It´s easy and helps me to have control over my buisness contacts" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090) KS Karin S. Project and service coordinator > "Logging in can be a problem for some users as well as problems after updates" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932) JS Jerry S. Product Manager > "It's easy to make small changes in the "LISA" configurator." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) JR Jarl R. CEO > "Fast, simple CRM and able to connect API." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) HP Hanna P. Marketing coordinator > "Good dashboard and easy to use, with the template editor as an exeption." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132) JT Jukka T. Sales Director > "Lime BI is poor what comes to graphical featuress" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939) JS Jan S. IT-Ansvarig > "Good support and a lot of flexibility." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) CF Carolina F. Office- & eventmanager > "The layout is not so nice, not so modern." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045) LJ Lars J. Quality and Key Account Manager > "Fast, easy to admin and very configurable, makes it your own CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) BR Birgit R. Dangerous Goods Safety Advisor > "Been using it since start and are one of the oldest customers." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011) Kari H. Senior Project Manager > "Hard to think even one feature that I do not like :)" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332) JS Jerry S. Product Manager > "It's simple to use and have a clean GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) JG Johnny G. CEO > "that it is not both laptop and apple friendly in same time without use the webclient version" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976) MB Marcus B. system administrator > "Great through and through, a smooth process both as a user and an admin." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745204) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) AH AnnaLena H. Advisor > "We can get reports of our data in more or less any format we want, at the same time as we have..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432) MH Marko H. Development Director > "All the features can´t be used same way in internet version as table version can be used" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735) JF Jonas F. Aftermarket manager > "Gives a good overview and easy to search." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745066) SB Staffan B. Consultant Manager > "It is 2021 and still keep it as a desktop application feels a bit obsolete." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154) HO Heidi O. Communication Manager > "I've tried several systems and this is so much faster, easier to use than others." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745163) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) EK Eric K. IT-architect > "Im very satisfied and really looking forward to the new web client." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744983) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) JS Jan S. IT-Ansvarig > "Very good user, good admin but not so much experience about LISA" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) DL Dan L. Sales manager > "The simplicity of the software and easy to use." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6748311) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) BrR Björn R. salesperson > "Very easy to use." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746599) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) AR Andreas R. KAM > "The system is verry easy to use and administrate." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745083) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) DL Daniel L. Service Manager > "The best feature with Lime CRM for us was to be able to handle both sales and field service in..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) DL Daniel L. Service Manager > "We are waiting for some improvments in the system regarding the add-on functions but overall..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) AE Anders E. Sales manager > "It gives us the tools we need to keep track of our customers and their needs as well as..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) LH Luiza H. Owner > "Very easy to start using it and customization is a big feature for this CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6219810) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) JV Jaana V. Marketing Coordinator > "Lime is costantly developing the system, which is an important feature as thing are chancing..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) AH Ann H. CEO > "I like the solidness of a system that gives comfort and security in the important base..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) [View Reviews](https://www.capterra.com/p/129925/Lime/reviews/) JT John T. Owner > "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693) AB Amber B. CEO > "Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7165662) BC Brook C. Partner > "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) RB Roderick B. Director Owner > "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735) Marcus B. Founder and Advocate > "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) JB Jeff B. CRO > "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) RW Robert W. Sales manager > "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924) JF Jody F. Territory Sales Representative > "All of the data is there, but extracting it in a customizable, meaningful report format is lacking." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096) BC Brook C. Partner > "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) Sera A. Bussness development realtor > "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) LE Logan E. Digital Marketing Manager > "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832) MM Maggie M. Business Development Coordinator > "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755) EJ Erin J. Director of Special Projects > "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966) JL Jessica L. Business Development Consultant > "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740) Nicky B. Chief of Staff > "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400) ER Emily R. Director of Communications > "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175) Samantha C. Marketing Specialist > "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354) Daniel N. SVP of Business Development > "It lacks a feature to create your own workflow from scratch." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726) MM Madelynn M. Campaign Director > "It allows me to learn our clients wants and needs and to pick up threads that others have dropped" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672) Alexander Elliot P. CIO > "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959) CO Casey O. Senior Consultant > "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798) RL Ryan L. Sales Manager > "Some features do not integrate with our high level of cyber security." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473) SL Stefan L. Sales Manager > "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893) NC Nick C. Director of Business Development > "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060) Nicolas B. Sales and Customer Service > "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720) Nicky B. Chief of Staff > "Nutshell can feel a bit dated at times, like old enterprise SaaS software." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400) Sera A. Bussness development realtor > "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) ND Normand D. Business development > "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568) Marcus B. Founder and Advocate > "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) JM Jay M. Territory sales manager > "Not being able to add attachments to emails inside the system" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802) JB Jeff B. CRO > "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) VD Verity D. Sales > "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707) ER Emily R. Director of Communications > "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175) ET Emilee T. Account Sales Specialist > "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095) Sera A. Bussness development realtor > "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) AW Alexander W. Manager of Marketing and Engagement > "There are a few features that are not available in terms of sending mass emails." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305) Elias W. marketing and finance > "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576) Garret W. Regional Account Manager > "Unfortunately for my team, Nutshell is geared more towards products than services." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916) Garret W. Regional Account Manager > "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916) GT Guy T. COO > "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338) SM Sibusiso M. Admissions Consultant > "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922) Andrew A. Associate Director of Operations > "It gets daily use from me and not having it would make my life so much more needlessly difficult." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775) Daniel N. SVP of Business Development > "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726) Hayden L. C. Market Research Analyst > "I don't like not being able to call a support line." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802) KM Kymberly M. Director > "Email management feature, customer support consistency, user friendly, value for my money." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7128828) MY Michele Y. We don’t have titles > "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609) BC Brook C. Partner > "We can see in real-time across devices which opportunities are advancing and where others were left behind." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) Cherrye M. Founder CEO > "It doesn't feel small-business friendly." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775) Ross M. CPO > "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742) DM Diana M. Account Manager > "The mobile app is less efficient than the desktop version" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380) BR Bryan R. President > "Having migrated from Salesforce, it is nice to see that we can report on basic business metrics with a few clicks rather than..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6537567) CD Catherine D. Owner > "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606) MM Mnjunatha M. Senior Business Consultant > "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696) MM Madelynn M. Campaign Director > "It can be complicated to learn to use, especially in the beginning." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672) KR Kari R. HR and Administration Manager > "It's great to have everything in one place and to be able to see real time notes from the team." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743) JA Jon A. Water Treatment and Inside Sales Consultant > "A lot of the marketing functions are less than intuitive." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237) SM Sibusiso M. Admissions Consultant > "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922) CD Cindy D. Client Engagement Coordinator > "email synch is a little sketchy." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519) Ross M. CPO > "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742) MS Michael S. Agency Owner > "There was always something missing, or it was clunky and too difficult to set up." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112) Patrick G. Chief Drinking Officer > "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690) KC Kelsey C. Sales Manager > "Once in a while I am searching for a company, and it won't show up.." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105) KH Kelsey H. Coordinator > "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809) JT Joel T. Owner > "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602) VD Verity D. Sales > "I love the duplicate feature to prevent the same client being entered." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707) MT Matthew T. Business Development Executive > "I don't like that it can be hard to find leads." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305) AA Alex A. Peer support specialist, drug and alcohol counselor > "Was a big fan of the team collaboration lead management email management customer support and security." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7124952) TH Tonya H. Brand Marketing Director > "I am not liking the design features - very basic." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155) JF Jordan F. Regional Sales Manager > "Easy user interface that allows you to filter leads/contacts quickly." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584) NC Nick C. Director of Business Development > "Seems buggy at times." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060) RT Reed T. Business development manager > "It also is easy to keep track of potential customers and what stage they are in the sales process." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904) IN Ian N. Product Marketing Specialist > "It crashes every single day, terrible user experience." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747183) KM Keagen M. Business Development Consultant > "Easy pipeline management – You can see exactly where every lead or deal stands without digging through clutter." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7070772) SM Sarah M. Sales director > "Lacks a few features of a salesforce, can’t manage SDR campaigns" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573) RM Reilly M. Director of Business Development > "Most CRMS can be complex or hard to track emails but this is very easy" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064862) SC Susan C. Sales Manger > "Also setting up the email is not user-friendly.." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6632027) KL Kate L. Sales and Marketing > "What I liked most about Nutshell CRM is how simple and user-friendly it is while still offering all the tools we need as a small..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065050) DW Derrick W. VP of Business Development > "Having some issues with setting up broadcast emails and the DNS setting, but working through it. " [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6338015) AB Alex B. Marketing Coordinator > "Syncing with Gmail/Outlook is seamless, making communication tracking effortless." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272) TO Tatiana O. Marketing and Talent Manager > "I also dislike the same feature for the automatic emails, it becomes a pain point." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333604) Marcus B. Founder and Advocate > "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) Andrew A. Associate Director of Operations > "It gets daily use from me and not having it would make my life so much more needlessly difficult." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775) JB Jeff B. CRO > "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) AO Allison O. Development Director > "The hardest part of Nutshell to understand and use is the Dashboard." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664) Marcus B. Founder and Advocate > "What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) CD Catherine D. Owner > "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606) IN Ian N. Product Marketing Specialist > "Good job on updating the visuals of your UI." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747183) JA Jon A. Water Treatment and Inside Sales Consultant > "A lot of the marketing functions are less than intuitive." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237) JL Jessica L. Business Development Consultant > "Does integrate well with other platforms as well for a more streamline use." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740) JT Joel T. Owner > "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602) [View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/) ## User interface [Lime CRM](https://www.capterra.com/p/129925/Lime/) 4.27 (145) [Nutshell](https://www.capterra.com/p/144340/Nutshell/) 4.36 (625) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Lime CRM Top features 20/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/129925/Lime/#features) Nutshell 19/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/144340/Nutshell/#features) ### Recognition No recognitions have been awarded to Lime CRM Nutshell is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Lime CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Nutshell Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lime CRM - By Lime Technologies - Located in Sweden - Founded in 1990 Nutshell - By Nutshell - Located in United States - Founded in 2009 ## Popular Comparisons [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) €65/month Price $25/month 4.0 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129925/Salesforce-vs-Lime) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $13/month Price $25/month 4.1 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-144340/Salesforce-vs-Nutshell) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) €65/month Price $20/month 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $13/month Price $20/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144340-152373/Nutshell-vs-HubSpot-CRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) €65/month Price $14/month 4.0 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $13/month Price $14/month 4.1 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144340-155928/Nutshell-vs-Zoho-CRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) €65/month Price $7/year 4.0 Features 4.5 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $13/month Price $7/year 4.1 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144340-204998/Nutshell-vs-Bigin-by-Zoho-CRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) €65/month Price $250/month 4.0 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-210630/Lime-vs-Kylas) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $13/month Price $250/month 4.1 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144340-210630/Nutshell-vs-Kylas) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) €65/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $13/month Price $20/month 4.1 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144340-152769/Nutshell-vs-eWay-CRM)