# Compare Lime CRM vs Nutshell 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lime CRM and Nutshell based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129925-144340/Lime-vs-Nutshell

---

# Lime CRM vs Nutshell Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lime CRMNutshell2/4 selected

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

[## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

Starting Price

€65.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [145 reviews](#user-reviews)

Positive

137

Neutral

7

Negative

1

[## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [618 reviews](#user-reviews)

Positive

544

Neutral

60

Negative

14

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

5.0

72%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.5

Sales Pipeline Management

4.5

Activity Dashboard

5.0

User satisfaction

User satisfaction

4.3

User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.0

Customer support

4.5

User satisfaction

4.4

User reviews[618](https://www.capterra.com/p/144340/Nutshell/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

€65Per User, Per Month

-   Free version
-   Free trial

Price starts from

$13Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery.

Best for

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

## User reviews

Pros & cons

DA

Daniel A.

Supply Chain Manager

> "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

DA

Daniel A.

Supply Chain Manager

> "Old features and packages are not updated often enough."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

Marcus E.

Product Owner

> "Great for sales teams that wants control and easy overview of their tasks."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

AL

Anna L.

Marketing Manager

> "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

Raluca M.

Key Account Manager

> "The support function (by e-mail) is also very efficient and we get help when needed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

EP

Edward P.

CRM Manager

> "We are currently ”stuck” in the desktop client because the web client did not have the sufficient..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

HG

Helena G.

Administrator

> "Very easy to work in the system and the process of creating and updating contacts works really..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

SR

Sanna R.

Administrator

> "The administration tool is not so user-friendly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980)

Marcus E.

Product Owner

> "Their support is top of the line with rapid response on every topic."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

AF

Alexander F.

Sales Manager

> "I dislike that the price regulation is based on a index that measures B2C activities."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825)

HG

Helena G.

Administrator

> "The platform is easy to use and it is quick and easy to add new contacts to existing companies."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

JJ

Jenny J.

Distriktsansvarig

> "That it has three different softwares for me as an admin to update at : Admin, LISA and Client is..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988)

Raluca M.

Key Account Manager

> "I have been using Lime for many years now and I am familiar and content with it - both the product..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

J

Jens Ö.

Partner and Sales Director

> "Can only show 10 000 files in the index."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030)

Marcus E.

Product Owner

> "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

CB

Carl B.

Consultant manager

> "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140)

AL

Anna L.

Marketing Manager

> "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

EL

Eric L.

Production and development manager

> "Not the best product for Mac users, have to use the web-version and that does not align with out..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226)

JH

Jan H.

Integrations Architect

> "It's scalability, modifiability, API and and the intuitive GUI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128)

AT

Abtin T.

Service Manager

> "Today there is no link to our everyday systems which makes it problematic since we must fill out..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996)

AH

AnnaLena H.

Advisor

> "We can get reports of our data in more or less any format we want, at the same time as we have a..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432)

Eduard M.

Support Engineer

> "The desktop version looks a bit oldfashion, fonts and graphics."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930)

Marcus E.

Product Owner

> "Easy to use and easy to modify."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

KS

Karin S.

Project and service coordinator

> "Logging in can be a problem for some users as well as problems after updates"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932)

Raluca M.

Key Account Manager

> "It's easy to use and understand."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

DL

Daniel L.

Service Manager

> "I don't like the actual functionality of the add-on for Microsoft Outlook."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

DL

Daniel L.

Service Manager

> "The best feature with Lime CRM for us was to be able to handle both sales and field service in one..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

Jari S.

Product Manager

> "Sometimes the email integration is not working correctly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474)

EP

Edward P.

CRM Manager

> "As an admin I love the fact that I can do specific changes without having to turn to..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

CS

Carl S.

Leader Meet Ullevaal

> "Transision to Online version is complex and slow"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618)

DL

Daniel L.

Service Manager

> "We are waiting for some improvments in the system regarding the add-on functions but overall we..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

JH

Joni H.

Sales manager

> "Online version is not good enough or expensive development costs."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

KL

Karin L.

Franchise

> "It´s easy and helps me to have control over my buisness contacts"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090)

JH

Joni H.

Sales manager

> "Online version is problematic as people have MAC's."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

AE

Anders E.

Sales manager

> "It gives us the tools we need to keep track of our customers and their needs as well as support."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268)

JT

Jukka T.

Sales Director

> "Lime BI is poor what comes to graphical featuress"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939)

JS

Jerry S.

Product Manager

> "It's easy to make small changes in the "LISA" configurator."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000)

LL

Lars L.

CFO

> "Some old-fashioned UI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378)

JR

Jarl R.

CEO

> "Fast, simple CRM and able to connect API."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706)

CF

Carolina F.

Office- & eventmanager

> "The layout is not so nice, not so modern."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045)

KA

Kennet A.

System administrator

> "Lime as a company is very accommodating with configurations."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745024)

CH

Claes H.

Presales Manager

> "Why?The Admin system LISA is really old fashion"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052)

HP

Hanna P.

Marketing coordinator

> "Good dashboard and easy to use, with the template editor as an exeption."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132)

Kari H.

Senior Project Manager

> "Hard to think even one feature that I do not like :)"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332)

JS

Jan S.

IT-Ansvarig

> "Good support and a lot of flexibility."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975)

JG

Johnny G.

CEO

> "that it is not both laptop and apple friendly in same time without use the webclient version"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976)

LJ

Lars J.

Quality and Key Account Manager

> "Fast, easy to admin and very configurable, makes it your own CRM."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270)

JS

Johanna S.

Service Coordinator

> "I receive a lot of complains because of this."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142)

KA

Kennet A.

System administrator

> "It's easy to retrieve the data you're looking for."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745024)

MH

Marko H.

Development Director

> "All the features can´t be used same way in internet version as table version can be used"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735)

BR

Birgit R.

Dangerous Goods Safety Advisor

> "Been using it since start and are one of the oldest customers."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011)

SB

Staffan B.

Consultant Manager

> "It is 2021 and still keep it as a desktop application feels a bit obsolete."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154)

JV

Jaana V.

Marketing Coordinator

> "Lime is costantly developing the system, which is an important feature as thing are chancing and..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276)

TK

Tiia K.

Customer Coordinator

> "integration was little bit difficult, but main reasons were depending on ERP system"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442)

AH

Ann H.

CEO

> "I like the solidness of a system that gives comfort and security in the important base information."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142)

MK

Magnus K.

Marknadskoordinator

> "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171)

[View Reviews](https://www.capterra.com/p/129925/Lime/reviews/)

BC

Brook C.

Partner

> "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to use..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

RB

Roderick B.

Director Owner

> "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735)

JT

John T.

Owner

> "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep everything..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693)

JB

Jeff B.

CRO

> "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Marcus B.

Founder and Advocate

> "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

JF

Jody F.

Territory Sales Representative

> "All of the data is there, but extracting it in a customizable, meaningful report format is lacking."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096)

RW

Robert W.

Sales manager

> "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see their..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924)

Sera A.

Bussness development realtor

> "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

BC

Brook C.

Partner

> "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app quality. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

MM

Maggie M.

Business Development Coordinator

> "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with other..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755)

LE

Logan E.

Digital Marketing Manager

> "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance without..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832)

JL

Jessica L.

Business Development Consultant

> "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

EJ

Erin J.

Director of Special Projects

> "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966)

VR

Verified Reviewer

Marketing Director

> "We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065797)

Nicky B.

Chief of Staff

> "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Daniel N.

SVP of Business Development

> "It lacks a feature to create your own workflow from scratch."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

Samantha C.

Marketing Specialist

> "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354)

Alexander Elliot P.

CIO

> "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959)

MM

Madelynn M.

Campaign Director

> "It allows me to learn our clients wants and needs and to pick up threads that others have dropped"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

GT

Guy T.

COO

> "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone instead of..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338)

CO

Casey O.

Senior Consultant

> "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798)

RL

Ryan L.

Sales Manager

> "Some features do not integrate with our high level of cyber security."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473)

SL

Stefan L.

Sales Manager

> "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over to..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893)

Nicky B.

Chief of Staff

> "Nutshell can feel a bit dated at times, like old enterprise SaaS software."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Nicolas B.

Sales and Customer Service

> "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720)

MY

Michele Y.

We don’t have titles

> "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a large..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609)

Sera A.

Bussness development realtor

> "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

VD

Verity D.

Sales

> "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

Marcus B.

Founder and Advocate

> "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

ER

Emily R.

Director of Communications

> "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JB

Jeff B.

CRO

> "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Garret W.

Regional Account Manager

> "Unfortunately for my team, Nutshell is geared more towards products than services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Sera A.

Bussness development realtor

> "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

Andrew A.

Associate Director of Operations

> "It gets daily use from me and not having it would make my life so much more needlessly difficult."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775)

Garret W.

Regional Account Manager

> "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Hayden L. C.

Market Research Analyst

> "I don't like not being able to call a support line."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802)

SM

Sibusiso M.

Admissions Consultant

> "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

NC

Nick C.

Director of Business Development

> "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

Daniel N.

SVP of Business Development

> "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

ND

Normand D.

Business development

> "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568)

BC

Brook C.

Partner

> "We can see in real-time across devices which opportunities are advancing and where others were left behind."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

JM

Jay M.

Territory sales manager

> "Not being able to add attachments to emails inside the system"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802)

Ross M.

CPO

> "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

ET

Emilee T.

Account Sales Specialist

> "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095)

MM

Mnjunatha M.

Senior Business Consultant

> "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696)

Cherrye M.

Founder CEO

> "It doesn't feel small-business friendly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775)

KR

Kari R.

HR and Administration Manager

> "It's great to have everything in one place and to be able to see real time notes from the team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743)

AW

Alexander W.

Manager of Marketing and Engagement

> "There are a few features that are not available in terms of sending mass emails."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305)

VD

Vlad D.

Project Manager

> "The variety of tools and integrations offered were useful and allowed our team to solve many challenges in different ways while helping..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6294023)

MM

Madelynn M.

Campaign Director

> "It can be complicated to learn to use, especially in the beginning."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

SM

Sibusiso M.

Admissions Consultant

> "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

SM

Sarah M.

Sales director

> "Lacks a few features of a salesforce, can’t manage SDR campaigns"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573)

Ross M.

CPO

> "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

DW

Derrick W.

VP of Business Development

> "Having some issues with setting up broadcast emails and the DNS setting, but working through it. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6338015)

Patrick G.

Chief Drinking Officer

> "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690)

TO

Tatiana O.

Marketing and Talent Manager

> "I also dislike the same feature for the automatic emails, it becomes a pain point."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333604)

KH

Kelsey H.

Coordinator

> "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809)

DM

Diana M.

Account Manager

> "The mobile app is less efficient than the desktop version"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380)

VD

Verity D.

Sales

> "I love the duplicate feature to prevent the same client being entered."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

CD

Catherine D.

Owner

> "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606)

JF

Jordan F.

Regional Sales Manager

> "Easy user interface that allows you to filter leads/contacts quickly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584)

JA

Jon A.

Water Treatment and Inside Sales Consultant

> "A lot of the marketing functions are less than intuitive."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237)

RT

Reed T.

Business development manager

> "It also is easy to keep track of potential customers and what stage they are in the sales process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904)

CD

Cindy D.

Client Engagement Coordinator

> "email synch is a little sketchy."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519)

KM

Keagen M.

Business Development Consultant

> "Easy pipeline management – You can see exactly where every lead or deal stands without digging through clutter."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7070772)

MS

Michael S.

Agency Owner

> "There was always something missing, or it was clunky and too difficult to set up."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112)

RM

Reilly M.

Director of Business Development

> "Most CRMS can be complex or hard to track emails but this is very easy"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064862)

KC

Kelsey C.

Sales Manager

> "Once in a while I am searching for a company, and it won't show up.."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105)

KL

Kate L.

Sales and Marketing

> "What I liked most about Nutshell CRM is how simple and user-friendly it is while still offering all the tools we need as a small..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065050)

ML

Mark L.

CEO

> "Copying emails into Nutshell and assuring they are attached to the correct Lead, and only to the correct Lead, is a pain in the neck. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___4964606)

AB

Alex B.

Marketing Coordinator

> "Syncing with Gmail/Outlook is seamless, making communication tracking effortless."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

JT

Joel T.

Owner

> "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live chat..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602)

RG

Richard G.

CEO

> "Our pipeline and revenue boards are great motivators. As we set KPIs with our team, we are seeing some great competition and increased..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6803523)

MT

Matthew T.

Business Development Executive

> "I don't like that it can be hard to find leads."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305)

ER

Emily R.

Director of Communications

> "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

AO

Allison O.

Development Director

> "The hardest part of Nutshell to understand and use is the Dashboard."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664)

JL

Jessica L.

Business Development Consultant

> "Does integrate well with other platforms as well for a more streamline use."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

TH

Tonya H.

Brand Marketing Director

> "I am not liking the design features - very basic."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155)

Elias W.

marketing and finance

> "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576)

NC

Nick C.

Director of Business Development

> "Seems buggy at times."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

[View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/)

## User interface

[Lime CRM](https://www.capterra.com/p/129925/Lime/)

4.27 (145)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)

4.36 (618)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Lime CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129925/Lime/#features)

Nutshell

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/144340/Nutshell/#features)

### Recognition

No recognitions have been awarded to Lime CRM

No recognitions have been awarded to Nutshell

### Deployment & support

Lime CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Nutshell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lime CRM

-   By Lime Technologies
-   Located in Sweden
-   Founded in 1990

Nutshell

-   By Nutshell
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

€65/month

Price

$25/month

4.0

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-129925/Salesforce-vs-Lime)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

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$13/month

Price

$20/month

4.1

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144340-152373/Nutshell-vs-HubSpot-CRM)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

€65/month

Price

$20/month

4.0

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$13/month

Price

$25/month

4.1

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-144340/Salesforce-vs-Nutshell)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

€65/month

Price

$14/month

4.0

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$13/month

Price

$14/month

4.1

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/144340-155928/Nutshell-vs-Zoho-CRM)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

€65/month

Price

$7/year

4.0

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$13/month

Price

$7/year

4.1

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144340-204998/Nutshell-vs-Bigin-by-Zoho-CRM)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

€65/month

Price

$50/month

4.0

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$13/month

Price

$50/month

4.1

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/144340-157279/Nutshell-vs-Dynamics-365)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

€65/month

Price

$250/month

4.0

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129925-210630/Lime-vs-Kylas)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (618)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

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$13/month

Price

$20/month

4.1

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144340-152769/Nutshell-vs-eWay-CRM)