# Compare Lime CRM vs HubSpot CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HubSpot CRM and Lime CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM

---

# HubSpot CRM vs Lime CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HubSpot CRMLime CRM2/4 selected

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

[## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [4,458 reviews](#user-reviews)

Positive

4,133

Neutral

239

Negative

86

[## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

Starting Price

€65.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [145 reviews](#user-reviews)

Positive

137

Neutral

7

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

4.4

Activity Dashboard

4.4

70%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

5.0

User satisfaction

User satisfaction

4.5

User reviews[4,458](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.4

User satisfaction

4.3

User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.0

Customer support

4.5

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

€65Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

Best for

Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery.

## User reviews

Pros & cons

VR

Verified Reviewer

Project specialist

> "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping clients on a project..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301)

Nicole M.

Sales Enablement Consultant

> "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't exist independently of..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

Katie C.

Growth Consultant

> "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100% customizable, having..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

DV

David V.

Lead Developer

> "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831)

AM

Anna M.

Customer Service Agent

> "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost any third-party..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

AM

Anna M.

Customer Service Agent

> "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

Estela G.

HR Assistant

> "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

NJT

Nusrat Jahan T.

Customer Service Associate

> "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571)

MS

Martina S.

VP

> "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390)

KO

Katie O.

Admin Assistant

> "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when your in the contacts..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163)

LF

Luis F.

Sales Development Rep

> "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced features require..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473)

VR

Verified Reviewer

Owner

> "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start needing more advanced..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714)

Estela G.

HR Assistant

> "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

MS

Morgan S.

Customer Success Manager

> "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot may reflect a smaller..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804)

VM

Valentina M.

Sales and Marketing Manager

> "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their needs."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041)

Harry S.

Head of CSM

> "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365)

Zach P.

Marketing Coordinator

> "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997)

VR

Verified Reviewer

Owner

> "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company that values building a..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549)

VR

Verified Reviewer

Sales Coordinator

> "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one spot."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646)

VR

Verified Reviewer

Founder, Financial Advisor

> "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not use."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552)

OL

Ollie L.

RevOps Analyst

> "Very good all-rounder, enabling us to operate efficiently across all areas of our GTM function (marketing, sales, customer success)."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018)

Sean H.

COO

> "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434)

AM

Anna M.

Customer Service Agent

> "Each time we use a new tool, this allows us to import our contact list from HubSpot."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

BK

Bea K.

Digital innovation Manager

> "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802)

Estela G.

HR Assistant

> "Lead management is efficient, allowing you to track deals and sales progress clearly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

G-Anne B.

HR

> "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously enrolled contacts."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665)

TC

Torey C.

Junior Golf Tournament Manager

> "Use it to track leads, make your content personable, and make team collaboration easier than evet."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168)

MB

Mark B.

Owner

> "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging to integrate into..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859)

MC

Mary C.

Business Development

> "It also worked well collaboratively, allowing my team to work together to quickly ascertain the status of a given client and to share task between them."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6847237)

Daljeet K.

Sales

> "The main downsides of HubSpot CRM are its potentially high cost for advanced features, complexity in pricing, and some limitations in deep customization."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149)

OL

Ollie L.

RevOps Analyst

> "Workflows and automations are very powerful and enabled us to scale our marketing, sales and customer success processes."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018)

LT

London T.

Sales Representative

> "I don't like that it doesn't have the ability to manage larger companies so we had to switch to sales force when our company grew for better tools."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439749)

JP

James P.

Technical Director

> "The data that you are able to get out of the system about a customer. When everything is connected correctly with all of your existing software systems and your website, you are..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6480305)

OL

Ollie L.

RevOps Analyst

> "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to this."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018)

DK

Dharya K.

Senior executive Sales

> "With robust automation capabilities, sales person can manage their pipelines more efficiently, prioritize leads, and track interactions with prospects."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6297999)

DD

Dennis D.

Business Owner

> "The AI Integration is kind of annoying and I don\[t find it works very well."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257)

MI

Muresan I.

Consultant

> "HubSpot CRM reporting tool gives us access to metrics reports with accurate performance insights to help us measure and improve our clients relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439495)

Hannah K.

Vice President

> "The UI is not as intuitive as other CRM's."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282)

PS

Pereira S.

Informatics Engineer

> "Additionally, it has centralised all our data including cast project information, product design docs, contract and customer information making this information accessible to the..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330)

Nicole M.

Sales Enablement Consultant

> "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

JR

Joshua R.

Digital Strategy Manager

> "HubSpot has a very in depth tracking system for contacts, allowing me to score leads and enroll them in automated workflows that push over performance and activity to reports that..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6378132)

MA

Melissa A.

President

> "Hubspot has now disabled our account, through which we purchased a phone number, and now we can't receive those calls."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6398711)

SH

Sonia H.

Head of Ambient Products

> "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065)

AL

Ariel L.

Director of Customer Support and Success

> "Some features/needs do not get prioritized due to multiple industries using the system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670)

TC

Torey C.

Junior Golf Tournament Manager

> "Use data fields that make emails personable and unique to each contact. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168)

RV

Ravi V.

Quality Analyst

> "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397)

AF

Andrea F.

Founder

> "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app accessible either to..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000)

Katie C.

Growth Consultant

> "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

DD

Dennis D.

Business Owner

> "Overall I have no huge complaints and I find it's right for me. Once I grow a bit more I am going to definitely upgrade to a paid tier so I can use some of the additional features..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257)

GR

Gaven R.

Hybrid Transformation Expert

> "Recently, I could not find out how to navigate to the meetings scheduler on the desktop."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6863715)

LS

Laura S.

SDR

> "It's great to keep track of my work as a salesperson, you can call your clients and record each interaction with them, really intuitive and visual as well."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6809325)

AH

Adele H.

Sales Specialist

> "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499)

TVW

Tim Van W.

Senior Project Supervisor

> "It has ensured we have a very efficient communication platform to ensure smooth flow of information with our customers which has allowed us to build up very strong bonds with them."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439182)

GF

Gareth F.

Managing Director

> "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276)

Hampson S.

Project Manager

> "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features come at a higher..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342)

BL

Brent L.

Head of Marketing

> "It took a while to understand how to build reports for our business. And it was close to impossible to find support for integrations that could truly help us achieve results."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6299779)

VR

Verified Reviewer

Director

> "It really is a "do it all" platform. If it's set up correctly, it's super easy to use and can do so much to help you manage your list, segment lists, collaborate with your team,..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072235)

MB

Milly B.

Founder

> "The free plan is decent, but it has so many upsells and annoying branded things everywhere that it doesn't feel very professional using it."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6434845)

DV

David V.

Lead Developer

> "We've worked with other clients who had a designated hubspot team member and their organization/setups seemed to be much cleaner than what we experienced."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831)

VR

Verified Reviewer

Sales Agent

> "Can be a bit confusing for beginners"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265)

CS

Christina S.

Area Director of Sales

> "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349)

BD

Brendan D.

Senior Account Executive

> "You cant throttle emails so your domain will just get wrecked as spam unless you make every email a manual email."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6343274)

PS

Pereira S.

Informatics Engineer

> "It enable us to track progress, seamlessly allocate resources and ensure that we complete our project tasks on time."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330)

NA

Nathan A.

CEO Founder

> "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the regular rate, which..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109)

NS

Natalie S.

Senior immigration Advisor

> "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484)

AZ

Arpad Z.

Senior software consultant

> "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971)

VR

Verified Reviewer

Account Executive

> "It was easy to use, helped keep things organized, and worked well for day-to-day CRM needs. While some features felt a bit limited without upgrades, it still did a solid job for..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7085635)

Arjun K.

Co-founder

> "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had to pursue 3rd party..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968)

VR

Verified Reviewer

Head on Sales Operations

> "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch between multiple..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277)

Sean H.

COO

> "Pros: Not yet experienced due to poor onboarding. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434)

VM

Valentina M.

Sales and Marketing Manager

> "We have had a great streak of success working HubSpot CRM and it has helped us streamline our operations in customer support services, sales and marketing management."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041)

CG

Charles G.

CEO

> "After this experience, I even sold my HubSpot shares."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7089677)

CC

Chad C.

District Manager

> "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342)

Julijana N.

Head of Central Ops

> "Instead we get duplicate data because the same deal is counted in the different stage it was located in."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6302311)

LS

Laura S.

SDR

> "It's great to keep track of my work as a salesperson, you can call your clients and record each intereaction with them"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6809325)

AQ

Anthony Q.

Customer Support Specialist

> "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with work."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949)

SM

Safia M.

Project Lead

> "Great experience with Hubspot CRM, it allows us to keep in contact with clients and build a sales funnel."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6810115)

KLF

Kam Ling F.

Founder

> "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814)

Daljeet K.

Sales

> "I liked HubSpot CRM for its user-friendly interface, powerful free tier, seamless integration with other HubSpot tools, and strong customization options."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149)

CG

Charles G.

CEO

> "I don’t believe this sales culture is ROI-positive in the long run."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7089677)

[View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

RA

Robert A.

Customer Success Manager, Area Sales Manager

> "Lime CRM provides a solid foundation for customer‑centric work and process ownership. When combined..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921)

KA

Kennet A.

Technical Systems Lead

> "The interface sometimes lacks logic for the user."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277)

RA

Robert A.

Customer Success Manager, Area Sales Manager

> "Lime CRM works well for tracking communication, cases, and customer history in one place."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921)

DA

Daniel A.

Supply Chain Manager

> "Old features and packages are not updated often enough."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

DA

Daniel A.

Supply Chain Manager

> "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

AL

Anna L.

Marketing Manager

> "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up advanced..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

Marcus E.

Product Owner

> "Great for sales teams that wants control and easy overview of their tasks."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

EP

Edward P.

CRM Manager

> "We are currently ”stuck” in the desktop client because the web client did not have the sufficient..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

Raluca M.

Key Account Manager

> "The support function (by e-mail) is also very efficient and we get help when needed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

SR

Sanna R.

Administrator

> "The administration tool is not so user-friendly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980)

HG

Helena G.

Administrator

> "Very easy to work in the system and the process of creating and updating contacts works really..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

AF

Alexander F.

Sales Manager

> "I dislike that the price regulation is based on a index that measures B2C activities."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825)

Marcus E.

Product Owner

> "Their support is top of the line with rapid response on every topic."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

JJ

Jenny J.

Distriktsansvarig

> "That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988)

Jessica F.

Travel Designer

> "I previously worked in Lime Easy and found it easier to get an overview there compared to Lime CRM."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7121382)

J

Jens Ö.

Partner and Sales Director

> "Can only show 10 000 files in the index."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030)

HG

Helena G.

Administrator

> "The platform is easy to use and it is quick and easy to add new contacts to existing companies."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

CB

Carl B.

Consultant manager

> "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users...."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140)

Raluca M.

Key Account Manager

> "I have been using Lime for many years now and I am familiar and content with it - both the product per..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

EL

Eric L.

Production and development manager

> "Not the best product for Mac users, have to use the web-version and that does not align with out..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226)

Marcus E.

Product Owner

> "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

AT

Abtin T.

Service Manager

> "Today there is no link to our everyday systems which makes it problematic since we must fill out the..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996)

AL

Anna L.

Marketing Manager

> "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing customer..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

Eduard M.

Support Engineer

> "The desktop version looks a bit oldfashion, fonts and graphics."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930)

JH

Jan H.

Integrations Architect

> "It's scalability, modifiability, API and and the intuitive GUI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128)

KS

Karin S.

Project and service coordinator

> "Logging in can be a problem for some users as well as problems after updates"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932)

AH

AnnaLena H.

Advisor

> "We can get reports of our data in more or less any format we want, at the same time as we have a user..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432)

DL

Daniel L.

Service Manager

> "I don't like the actual functionality of the add-on for Microsoft Outlook."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

Marcus E.

Product Owner

> "Easy to use and easy to modify."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

Jari S.

Product Manager

> "Sometimes the email integration is not working correctly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474)

Raluca M.

Key Account Manager

> "It's easy to use and understand."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

CS

Carl S.

Leader Meet Ullevaal

> "Transision to Online version is complex and slow"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618)

DL

Daniel L.

Service Manager

> "The best feature with Lime CRM for us was to be able to handle both sales and field service in one..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

JH

Joni H.

Sales manager

> "Online version is not good enough or expensive development costs."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

EP

Edward P.

CRM Manager

> "As an admin I love the fact that I can do specific changes without having to turn to support/consultant"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

JH

Joni H.

Sales manager

> "Online version is problematic as people have MAC's."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

DL

Daniel L.

Service Manager

> "We are waiting for some improvments in the system regarding the add-on functions but overall we have..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

JT

Jukka T.

Sales Director

> "Lime BI is poor what comes to graphical featuress"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939)

KL

Karin L.

Franchise

> "It´s easy and helps me to have control over my buisness contacts"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090)

LL

Lars L.

CFO

> "Some old-fashioned UI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378)

AE

Anders E.

Sales manager

> "It gives us the tools we need to keep track of our customers and their needs as well as support."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268)

CF

Carolina F.

Office- & eventmanager

> "The layout is not so nice, not so modern."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045)

JS

Jerry S.

Product Manager

> "It's easy to make small changes in the "LISA" configurator."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000)

CH

Claes H.

Presales Manager

> "Why?The Admin system LISA is really old fashion"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052)

JR

Jarl R.

CEO

> "Fast, simple CRM and able to connect API."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706)

Kari H.

Senior Project Manager

> "Hard to think even one feature that I do not like :)"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332)

HP

Hanna P.

Marketing coordinator

> "Good dashboard and easy to use, with the template editor as an exeption."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132)

JG

Johnny G.

CEO

> "that it is not both laptop and apple friendly in same time without use the webclient version"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976)

JS

Jan S.

IT-Ansvarig

> "Good support and a lot of flexibility."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975)

JS

Johanna S.

Service Coordinator

> "I receive a lot of complains because of this."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142)

LJ

Lars J.

Quality and Key Account Manager

> "Fast, easy to admin and very configurable, makes it your own CRM."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270)

MH

Marko H.

Development Director

> "All the features can´t be used same way in internet version as table version can be used"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735)

BR

Birgit R.

Dangerous Goods Safety Advisor

> "Been using it since start and are one of the oldest customers."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011)

SB

Staffan B.

Consultant Manager

> "It is 2021 and still keep it as a desktop application feels a bit obsolete."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154)

JV

Jaana V.

Marketing Coordinator

> "Lime is costantly developing the system, which is an important feature as thing are chancing and..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276)

TK

Tiia K.

Customer Coordinator

> "integration was little bit difficult, but main reasons were depending on ERP system"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442)

AH

Ann H.

CEO

> "I like the solidness of a system that gives comfort and security in the important base information."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142)

MK

Magnus K.

Marknadskoordinator

> "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171)

[View Reviews](https://www.capterra.com/p/129925/Lime/reviews/)

## User interface

4.52 (4,458)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)

4.27 (145)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

HubSpot CRM

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features)

Lime CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129925/Lime/#features)

### Recognition

HubSpot CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Lime CRM

### Deployment & support

HubSpot CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Lime CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HubSpot CRM

-   By HubSpot
-   Located in United States
-   Founded in 2012

Lime CRM

-   By Lime Technologies
-   Located in Sweden
-   Founded in 1990

## Popular Comparisons

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

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$20/month

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$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

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[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

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€65/month

Price

$25/month

4.0

Features

4.4

4.3

Ease of Use

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[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

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$20/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

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€65/month

Price

$14/month

4.0

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$20/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

€65/month

Price

$7/year

4.0

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$20/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

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€65/month

Price

$50/month

4.0

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

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Price

$20/month

4.4

Features

4.3

4.4

Ease of Use

4.4

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[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

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€65/month

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4.0

Features

4.7

4.3

Ease of Use

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[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

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4.4

Features

4.3

4.4

Ease of Use

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Features

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Ease of Use

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